GM Rewards Card Reviews

I have built up over the years 294,271 points. Not honored by the Dealer when I purchased a new GMC Sierra EV. Not honored when purchasing GMC parts and accessories. Not applied to the credit card balance. NOTHING. Called GMC customer Care multiple times and just go around in circles. This is the worst rewards card imaginable.

First card I activated but then when I tried to use it at a gas pump it was declined. They told me I had to use it some place where a cashier would handle it. It still didn't work. I called again and they said it was not activated. Tried again. It worked. Ordered another card for my husband and the same thing happened again. Card was declined, called and they said use it somewhere else but then said it wasn't activated, then a few minutes later said it was activated and I should go make a purchase somewhere and call them back if it doesn't work. So far I'm ready to cut them both up and walk away because I don't think any of this bodes well for a future with this Barclays GM card. I hate having my time wasted like this.

Pre-Barclays, the card offered 5% toward new GM vehicle purchases, but Barclays offers just 3%. I have a Green Bay Packers MC that offers 3% cashback (not tied to buying a vehicle) on grocery store purchases. I have a G-Bank V that offers 2% cashback (not tied to buying a vehicle) on everything else. AND I have Discover that offers 1% (and a rotating 5% by quarter) cashback (not tied to buying a vehicle) that I use in the single grocery store chain that accepts only cash, debit or Discover. But I WILL use my Barclays GM card one last time to use my accumulated rebate on my next - and probably my last - GM vehicle. "Thanks for the memories," as my late father's favorite late comedian famously sang.

If I could give a zero star, I would. I was not given points by GM Rewards on a GM service invoice. They claim they did, but they didn't. You spend an hour on the phone and I've made about 5 calls trying to get this resolved and each time, no one knows what they are doing. At this point, it's too much, a waste of my time for 359 points. Maybe that's their stance, wear you down where you have to keep calling back and then give up.

Not helpful at all, couldn't do anything I wanted to do over the phone. I called multiple different representatives, none of whom could help me with my request. I would encourage anyone who has a card to cancel their card or at the very least do not sign up for one. I know personally I will never call again for help and will not be getting a card anytime soon. The request I had was very simple, yet they could not help me.

These guys are a bunch of scammers.. I’ve had a card since 2022 and that time I have accrued over 70,000 points… I called Terri ** points for a statement credit and she tells me, "Oh as of August 22 we don’t do that, you have to use it towards a GM product," which I do not own any GM vehicles so now the points are virtually useless.. These people are scammers, The worst part is it really affects their longtime customers.., Do not use them Or get a credit card from them. I file a better business report every single week against them. And I won’t stop… They’ve done it to 10 of my contractor friend and every week I file a report for them as well… To apply for this credit card you would have to be an extremely desperate person. Do not do it..!!!! They even hit you with late fees if you pay on the due date.. Again, Barkley and GM, or a bunch of scam artist.. I wouldn’t recommend this guy to my worst enemy

Customer service is very, very poor. Agents only spoke broken English! Required 45 mins on the phone with multiple transfers and still didn’t get my card activated. This credit card is not worth the hassle of having to jump through hoops just to activate.

Poor service and shady reviews. Called to cancel my card, the automated attendant spouts their line, then says, “Goodbye,” and ends the call. This is NOT good business and reaffirms the abundance of negative reviews.

Needs negative star rating! Recieved a bill with zero balance. Many months after canceling. I canceled because my credit score is in the excellent rating and they want to charge me twenty-seven to twenty-nine percent! I only agreed to the original solicitation of this card because of the initial low rate (low single digit) so I could have an emergency card on hand if my family had an emergency and I could not be there. They continued to jack up my rate because I didn't use it enough. Lol. This time when I canceled, they tried to keep me by letting me know I was going to lose my several thousand points earned.

Got an offer and signed up. All good there, then went to take out a simple cash advance and they froze my card and said I have to fax in all kinds of ID docs. And they were rude. If you don't want to have customers use cash advance don't offer it! Cancelled immediately and shredded the card. Paid off the 38 dollars I charge at a gas station. Horrible call center and customer service.