Chase Credit Cards

We have had a Chase credit card since 2016. We paid it off in 2017 and they increased the limit. I would call in to make payments so I didn't look at statements very often. We have not used this card since 2017 except for balances under $20 and were paying every month. We got a notice that the balance was $3700 when the limit is $3000. We contacted the bank and asked for statements and I literally have called every day for months. They just sent us new cards on June 28, however to date they have only gotten $1200 off. They wanted us to make a payment plan and we said no not until the fraud is figured out because I am not agreeing to the debt. They see how I have called and the disputes and they told me today the account is permanently closed because I wouldn't agree to a payment plan on spending that wasn't mine.

Not only did Chase deny my business a credit card after maintaining a business account and doing business transactions through them for over 4 years, but they also recently denied removing a charge from my account for a tv that was broken and the store refused to take it back. I had reservations about Chase years ago and decided to do business with them anyways. Things were good for a short time, but recently they have left a bad taste in my mouth and I feel very disrespected as a loyal customer. Time to find a credit union, CHASE DOES NOT RESPECT ITS CUSTOMERS ONLY ???? Take yours elsewhere!!

Chase does not honor equal pay on credit card. Beware!! They apply card returns to pay off equal pay arrangement prematurely. Go quickly to another bank. Have reported them to NYS Department of Financial Services.

I recently gave a call to customer services about my credit card payment not going through, which I had already made on July 25th. My account was on hold for no real reason why. The person who I talked with his name was Danny, He was very rude and impatient. I wanted to know the reason why my payment wasn’t transferring. He wasn’t willing to help me on it. Eventually he transfer me to another person. She made it much easier. It wasn’t so difficult to take off the hold on my account at all! But Danny however made it seem like it is a big problem, which it should’ve not been!

I was approved for over 40k in business and personal credit cards with Chase. We bank with Chase so I decided to use my business credit cards for a large project. I held a high balance for a couple of months but paid in full when I completed the project. Today, I found that they lowered my limits to $500 and $1400 on each card. This will of course adversely affect my credit score. Reason I was given was that my credit score lowered (which is very common with high credit usage and should be taken in stride with businesses who temporarily use credit for large projects). Should I known that Chase was so fickle with their loyal customers I would have used other credit cards and given them my interest payments.

Chase always make changes to their website payment pages. They are very confusing and down right deceptive, intending to confuse you to either make a double payment, or not finding the calendar (because they change the payment web page to confuse you) to schedule a future payment and just pay on the date you're on the site, though you intend to schedule to pay on a future date. This happened to me today - I didn't see the calendar, so I click on "Pay This Card". I figured it will come back to ask me to finalize the payment and then I can find the calendar. But it didn't ask me to finalize the payment, it just took my payment and showed a status "In Process".

I have a Chase sapphire preferred credit card. I am very disappointed in the service it offers. I had to dispute a transaction I had in FRANCE where Avis car rental company defrauded me several hundred dollars. Because this chase card is suppose to offer car rental protection I told the person renting me the car in France I refused all insurance. He then charged it to my credit card. They of course sent me a form letter that they found Avis had done nothing wrong and that the money will be included on my next bill. I will be cancelling this card very soon. I switched to it from American Express, a much better company. I am very sorry I switched.

I have all Chase credit cards because I am working with my cards and always pay them on time either in full or partial. I hate to dispute anything unless I have to. In 3 or 4 years using Chase cards and spending more than 200000 dollars, I probably called for dispute 3 times and all the time they denied me and rejected my request. I had all the photos and proof of my reason, but they always take other side’s back. This is very poor customer service. When they want you to apply for their card, they always say nice thing about how good it is and in some cases Chase will refund your money but all is joke. There are million people have the same experience and I am very unhappy. Worst experience.

The procedures to file a dispute overcharges from a merchant are handled in a totally inadequate manner. While the rest of the financial world is operating to communicate by email, when you enter a dispute overcharges, you are provided with a fax number, often an incorrect fax number, and have no assurances that your fax has been received, and when you finally get acknowledgment by Chase's dispute team, be prepared to speak to someone on the other side of the planet, who simply does not have the comprehension of the nature of the dispute.

This place is terrible. I got screwed on a cosign loan years ago. I have direct payroll deposit and they still refuse to give me a credit card. I said, "How can you not get a payment when you have the money before me?" This is all old ripoff millionaires with the bank procedures from 1920. Get with the times man.