Chase Credit Cards

It's a nice card, I applied for it few months ago and already was able to purchase free flight tickets for my upcoming trip. If you have a high credit score and no history of missed payments and looking for a rewards card, I recommend applying for it.

Chase Reserve not worth it anymore. There’s so much fine print on the benefits it’s impossible to get the value out of this card. I’m dumping it and going back to my Citibank American Airlines. Give me no hassle about using similar benefits and does not charge me $450. One example: we arrived minutes after midnight and our prepaid rental office at the airport was closed. We had to rent from another company. Called Chase that night, called Chase next day, call Chase for the next three weeks and zero credit.

Had an issue with a local dentist. They claimed that my insurance refused to pay anything for a procedure. So I paid with my Amazon Visa. The bill was $ 575.00, but they charged the card $ 670.00. Discovered the insurance company did pay $ 585.00. Got proof of payment from the insurance company, sent it to Chase Amazon Visa. They said it wasn't good enough to dispute. Said I must send proof of HOW it was paid. A check number, or wire transfer number. Really? They are stalling, and making up excuses not to reverse the illegal charge. They DO NOT have the customer's interest in mind.

I lost luggage on trip to Europe, filled out the forms, and then Chase said they needed me to provide a form from Norwegian Air. It is impossible to get anything from Norwegian Air, and I assume Chase knows this- thus they paid me nothing even though I lost $1400 of luggage, including a brand new suitcase. Bottom line- Don't assume you are covered for lost luggage, or any other insurance, from Chase.

After 15+ years of being a bank customer and a credit card customer with several credit card accounts, Chase decided I was a credit risk and drastically lowered my credit limit on all credit card accounts issued by them. I have never paid late, missed a payment or went over my credit limit. 15+ YEARS. By doing this, Chase lowered my credit score by almost 10 points. IT SHOULD BE AGAINST THE LAW. IF YOU CARE ABOUT YOUR CREDIT HISTORY AND RATING, DO NOT TRUST THESE PEOPLE.

Just opened a new Chase Visa -- haven't even received in the mail yet. Chase "fraud team" calls me today. I call the number back and the person answering is confused as to why I called? She first tells me she will send me a text, to verify who I am. Then says she is unable to do that. She asks if she can call me back. Call calls from a Texas number. I didn't answer again. No messages left. Strangest thing. I have three other cc'd from three diff banks. This has never happened with any of them. As soon as that card shows up, I will certainly cancel. Not worth it. The entire scenario has fraud written all over it. Totally unprofessional.

I have been a loyal Chase Credit card Customer for 35 years, never failing to pay my credit card balance in full. Last month I was the victim of a scam. Subsequent to that issue, Chase has canceled both of my credit cards and does not intend to reissue them. This is how they reward 35 years of loyalty? I do NOT recommend!

Chase is a predatory business. I've had 4 Chase credit cards. I had 2 years ago and was signed up for paperless billing, after they canceled their Bill Pay service with my bank (couldn't pull their scam with Bill Pay). They were supposed to send an email a week before the bill was due, but they would periodically skip the email and I'd only hear from them when my statement was past due and they tacked on a large late fee and credit charges (I always pay the full amount of statement to avoid credit charges).

I have multiple credit cards with Chase and Chase cards continues to be my go-to credit cards. I will always be a loyal customer service to Chase due to responsive customer service and fair consideration of credit card purchase disputes. I have had credit cards with American Express and Capital One, and I have to say there is absolutely no comparison when it comes to the way they work with their customers.

We pay $500 a year for our Chase card, and the customer service is TERRIBLE. I can't count the number of times that I have spent hours on the phone with them about simple issues, to hang up with nothing resolved. They have messed up our travel reservations 3 different times now and have tried to make us pay for their mistakes every single time. This card is HORRIBLE.