Chase Credit Cards

Chase Credit Cards Reviews

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Overall Rating1.7 out of 5
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About Chase Credit Cards Reviews

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Chase (NMLS #399798), the U.S. consumer and commercial banking business of JPMorgan Chase & Co., offers loans for home purchases and refinancing in addition to its other financial services. The company provides home loans in every state and Washington, D.C., and its services are available online, through its mobile app, by phone and in person at more than 4,700 branches.

Featured Reviews

Terre Haute, IN

We had the Chase Ink Business cards for about 20 years now and they have been simply fantastic. We've got about a dozen employees that are cardholders and when we get the statemen...

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Santa Clarita, CA

I currently have two Chase credit cards and they have been a good source of cash rewards. Customer service has always been courteous and efficient and has gone out of their way to...

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Compare the best Chase credit cards

Chase offers a variety of top credit cards for personal and business use. Chase cardholders can earn cash back, travel rewards and generous signup bonuses, plus take advantage of 0% introductory APR periods for balance transfers and new purchases. Before you apply for a Chase credit card, be aware of Chase’s 5/24 rule — Chase automatically rejects applicants who’ve opened five or more cards in the last 24 months.

chase sapphire preferredRecommended Credit:
Best travel rewards
Chase Sapphire Preferred
  • Earn 2x points on travel and dining
  • 60,000 bonus points when you spend $4,000 in the first 3 months
  • $95 annual fee
chase freedom unlimited balance transferRecommended Credit:
Best flat-rate rewards
Chase Freedom Unlimited
  • Earn unlimited 1.5% cash back on every purchase
  • $150 bonus when you spend $500 in first 3 months
  • No annual fee
chase ink business preferredRecommended Credit:
Best business sign-up bonus
Chase Ink Business Preferred
  • Earn 3 points per $1 spent on travel and select business categories
  • 80,000 bonus points when you spend $5,000 in first 3 months
  • $95 annual fee
chase ink business cashRecommended Credit:
Best small business card
Chase Ink Business Cash
  • Earn limited 5% back on office supplies, internet bills and phone services
  • $500 cash back bonus when you spend $3,000 in first 3 months
  • $0 annual fee
chase ink business unlimitedRecommended Credit:
Best flat-rate business card
Chase Ink Business Unlimited
  • Get unlimited 1.5% cash back on every business purchase
  • $500 bonus when you spent $3,000 in first 3 months
  • No annual fee
chase freedomRecommended Credit:
Best cash back rewards
Chase Freedom
  • Bonus categories earn 5% cash back
  • $150 signup bonus if you spend $500 in first 3 months
  • No annual fee
chase sapphire reserveRecommended Credit:
Best luxury travel benefits
Chase Sapphire Reserve
  • Earn 3x points on travel and dining
  • 50,000 bonus points when you spend $4,000 in first 3 months
  • $550 annual fee

Chase credit cards FAQ

How much are Chase points worth?

Generally, each Chase rewards point is worth $0.01 – $0.15. All Chase points are worth at least $0.01 per point when redeemed for statement credits or gift cards, but some Chase credit cardholders (those who pay an annual fee) are eligible to redeem points through the Chase Ultimate Rewards travel portal at a 25% greater value.

What is Chase Ultimate Rewards?

The Chase Ultimate Rewards program is a way for Chase rewards-earning credit cardholders to redeem points for cash back, travel, or gift cards at a higher value. Only Chase-branded rewards credit cards earn Chase Ultimate Rewards points.

Does Chase offer secured credit cards?

No, Chase does not offer secured credit cards.

Do we recommend Chase credit cards?

Chase credit cards are some of the best around if you have good or excellent credit and want to earn cash back or travel rewards. You can maximize Chase Ultimate Rewards by combining points from multiple rewards-earning Chase cards. For example, use a card with rotating bonus categories, like the Chase Freedom card, for purchase in those categories and a flat-rate rewards card, like Chase Freedom Unlimited, for everything else. Chase cardholders can even transfer points to another member of their family through the Chase Ultimate Rewards portal.

Chase Credit Cards Reviews

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Page 1 Reviews 0 - 10
Customer ServicePunctuality & Speed

Reviewed Sept. 25, 2023

I had opened an Amazon Prime account and did not realize it was through Chase Credit Cards. I had the account on autopay and had a fraud issue with my Citicards credit card, so I had to get reissued a new card. Subsequently, Chase could not debit my card anymore. I never got past due notices. I did receive 3 emails that my Chase account was past due. I never had a Chase account that I knew of, so I assumed the emails were a scam attempt and ignored them.

I went online later on my Citicards account and noticed my FICO score dropped from 841 to 680!!! I pulled an Experian report and found out who wrote this off, CHASE. I called up Chase, paid off the small balance of $45.00 and penalties of $200.00. They were unwilling to assist me with my credit score and required the entire balance. I WILL NEVER USE CHASE WHATSOEVER, EVER! And I closed my existing Amazon Prime account. There are a lot of good banks, but I would avoid Chase at all costs!!!!

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Customer ServiceStaff

Reviewed Sept. 25, 2023

My online account now shows. Minimum payment due. -$1,663.16. An agent Saima, said she would transfer me to a security agent, but there has been silence for almost 20 minutes. I don't think anyone is going to answer. It has been 28 minutes and all I hear is silence.

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    Customer ServiceContract & TermsSales & Marketing

    Reviewed Sept. 11, 2023

    Chase Travel is horrible. I booked a higher rate resort room through them for the view (ocean). I had to call Chase on the day of my travel to make sure that I have a room, got to the resort and was given a room with the view of the parking lot and a sliver of an ocean view. I was told by the resort front desk that that is what Chase Travel booked. Resort was willing to put me in the ocean view room but was unable to because they were full. Stayed in the parking lot view room the whole time. I contested the higher charge amount with Chase but was not able to get a credit because Chase Travel can overcharge you and supposedly it's in their terms of agreement. But if they overpaid for your stay, you have to pay them. If they overcharge, it is okay for them to keep your money. It does not matter whether you get the room that you paid for or not. Sounds like a great money scam.

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    Customer ServicePrice

    Reviewed Aug. 31, 2023

    I Disputed charges from a skin tag merchant. Chase removed my dispute, believing the merchant shady pricing process, regardless that I returned product and explained how they scammed/fine print pricing without being able to verify. After removing dispute they would not let me reopen via phone but have to write letter or fax or go through secure messages.. Very unsatisfied with Chase.

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    Customer ServiceStaff

    Reviewed Aug. 15, 2023

    I have been a Chase credit card customer for over 20 years. This year they convinced to use the Chase Travel Team to book my travels. They said "It's way better than Expedia"... That was a BIG LIE. Using the Chase Travel Team for the first time was a nightmare and would never use them again or recommend them to anyone. They can't even get the spelling of names correctly. When you call them, it's like calling a different country, no one speaks fluent English. Very disappointed.

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    Reviewed Aug. 14, 2023

    Recently, Chase reviewed my credit limits and reduced them by close to 100%. My Sapphire card in particular was dropped from $18,000 to $2,700. Context: I had a balance of $1,700 at the time which is a usage percentage of less than 10% and across all of my cards, a usage rate of 20%. Chase decreased my limit to be just above my current balances which in my opinion is egregious and unreasonable but also strategic. And according to Chase, this significant drop was due to the existing balances on all my cards as well as "other factors" they got from the Credit Bureau - very ambiguous reasoning to say the least. One representative even suggested I check with Credit Bureaus to make sure they had been given accurate information - spineless.

    On top of this, the options they gave me to rectify the issue all required them to pull my credit report which by no coincidence is now weaker because Chase decreased my limits to be just above maxed out amount in the first place. It's hard for me to see this as nothing other than a malicious attempt by a big bank to interfere with the credit and spending power of hard middle class workers as myself. Because they go unregulated they can make arbitrary decisions that have significant impact to my credit history with 0 accountability. For years, I have kept an excellent credit history and will now have to repair the damage they've made to get things back on track. DO NOT BANK with Chase. They are spineless, lack accountability and provide 0 loyalty to their long-time customers. Not worth the effort or headache.

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    Reviewed Aug. 10, 2023

    They have very lovely individuals who answer the phone and will profusely apologize for the problem you are facing. Unfortunately, they have no power to assist you or address your problems in any way.

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    Reviewed Aug. 8, 2023

    Really bad service from some supervisors especially Logan. I used a balance transfer check from Chase for $9000 back on April 27th, 2023. I deposited the check at University credit union atm and I am not a member. I am a member of Navy Federal credit union. Navy Federal never cleared the check. They said it was fraud. Chase said they paid it that the funds have been released. I asked for proof of where the funds were released to, and they can't tell me that information. They sent me copy of check, but the check just has where it was deposited not who cashed it at what bank. It's almost 4 months and still no money and I am paying both Navy Federal credit card and Chase credit card and I am out $9450 that includes Chase fees. Not including interest on my Navy Federal credit card for past 4 months.

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    Customer ServiceContract & Terms

    Reviewed Aug. 4, 2023

    We decided to attempt to consolidate banking around fewer companies and chose Chase because I have had business with them on both the credit cards and brokerage accounts. Started by opening additional investments and then made the move to open a new credit card for my home expenses. (I already have a card for my business.) Card arrives and we transfer all our autopays to new card. We have a large expense for the home that comes up unexpected. Charge it to the card and realize the new card has a lower limit and we will be needing to use the card on an upcoming trip. So we make a 14,000 payment electronically to chase to free up credit. Monitor the online account and see that the payment cleared with chase. While traveling the card starts to get declined. When we arrived back home call continue about the declined card.

    Called Chase. Excuse 1 was something vague about system updates. Excuse 2, new card. Except that I am a very old customer. Excuse 3. "We can hold your payment up to 7 days, it is in your agreement." Very rude and delivered with a "we don't care attitude". Very dishonest to take the payment, show it on the account and in the background holding the money essentially in their own account. I'm done with Chase!!! I won't give them them the chance to delay my payments again.

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    Customer Service

    Reviewed Aug. 2, 2023

    Had an account for 6 months had used 3 times never missed a payment. They then closed my account without notifying me. When I called they tell me it was because I did not update my personal information, I am a disabled old man with no updates to my information that they had just received when I opened my account.

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    Chase Credit Cards Company Information

    Company Name:
    Year Founded:
    270 Park Ave
    New York
    Postal Code:
    United States