Wells Fargo Credit Cards

I'm on a military disability. If I pay my bill when I get paid or anytime early they count it as an extra payment then say I'm past due on my payment. If I wait till the 24th which is when it has been due all along then I log in to make payment then late again because now it's due on the 22nd. This is the only account in at least 15 years I can't seem to get right because they make changes regularly.

The worst customer service, no help with disputes, no investigation, just quick to take your money. They don't value customers at all. Stay away. They are much better banks out there. I am taking my money elsewhere.

Beware of Wells Fargo and its predatory loans. Never missed a payment on the Jewelry Advantage and they tacked on 3 years of interest and would not let me pay off the total balance from the last statement when I called. They also tried to throw the retailer under the bus, a small business that uses them for customers and their store credit. Never again for me or our small business. Wells Fargo is shady and predatory.

On 03/17/202 my wife and I got a warning text asking for approval for 2 very large amounts $4,400 and $10,336.80 from two vendors at Beverly Hills, CA. We replied, "No, it is fraud, we did not buy anything there or anywhere for those amounts." To make sure that they got the message, I called their office and talked with the rep Kay, she assured me, they will take care of it. Within 3 business days, the lower amount charge was removed from our account but the larger remains there. I opened a dispute and called them again but was advised to be patient and hung up on me.

I applied for a Wells Fargo credit card, even though wells fargo has a habit of stubbing their toe in the financial world and having it become public information. Upon reviewing my application, they sent me a letter saying I needed to supply 2 recent pay stubs proving my yearly earnings. I'm 73 and have been retired for 12 years. I have a squeaky clean credit report and have $3.5 million dollars in financial assets. These guys are truly the clowns of the credit card world. I told them to throw my application in the trash--don't need your card, don't want it! Once again, wells fargo has proven what a subpar company they really are. Don't waste your time with them.

I've been a loyal client of Wells Fargo for over 40 + years. I never expected them to rip me off, but they did. They offered me a 0% interest card good for 18 mos, which I used in good faith to transfer my higher rate credit cards to. When I got the billing, it showed 24.49%, NOT the 0% they advertised. When I contacted their "customer service", I escalated this to their executive office in the naive belief that they would correct this obvious mistake. Instead, the case worker assigned to me, Cindy F, as well as her manager, Manuel Q, did nothing to fix my problem and lacked basic empathy, communication and problem solving skills. After over 2 weeks, it is STILL unresolved and Cindy F had the audacity to request more time (1 month and a half more) to "research" whether they are going to do the right thing! This bank is crooked and doesn't care at all about their clients! Buyer beware!!

I purchased furniture through Wells Fargo because the furniture store was offering Wells Fargo as a finance option. I should have just paid cash. I had NO WAY of making my first payment. They did not send me anything in the mail and by the time I got registered online Wells Fargo would not let me make an online payment because I was late. Once I got them on the phone they said my address was wrong. They wrote a note on my credit score I did not make my first payment, I was docked for being late and my credit score dropped 92 points. Thank you Wells Fargo. I will not being be doing business with you again.

Absolutely horrible bank, no customer help at all. They are great when it comes to taking money from you, but when you need help filing a dispute with fraudulent merchant, Wells Fargo is no help. I'd rather give my money to another bank like American Express who stand by the customers. I am not even going to mention customer service people that don't speak basic English and you cannot understand what they are saying at all.

Wells Fargo Rewards keeps sending me emails telling me to redeem my points before they expire. Yet, when I try to do it via the website, I get the same message that the site is unavailable and to call. I have called three times to try to redeem my points. The first time I was told I was entitled to over 250 dollars in cash. The bank does not make it easy to redeem points and as a result, mine have lost value because I have been unable to redeem them. I wonder if I am the only one having this kind of trouble.

Stay away. Caveat emptor. Rude and ignorant and stupid agents that have no customer service to provide. You are just a number to them. Sorry I am not going to waste my time writing anymore info about them, but they are terrible.