Wells Fargo Credit Cards Reviews

Received a credit card promotion from this bank and called to ask a question about the credit card clause and the lady told me that she is not allowed to answer the question about the credit card promotion. Not a professional employee and weird bank as well!

Well I’m facing financial hardship at this moment and I called customer service and the first lady Jessa was very sweet but I got switched over to a lady named Katie and she was very rude and nasty. Just downright heartless on my matter of struggle to pay my credit card, I asked if they had any repayment options and she was rude with giving them to me, and it wasn’t no type of helpful benefits for me to pay back what I owe, with limited income at this time. I’m willing to take care of my debt but to i treated like that was a no no for me. I’ll tell anybody to stay away from Wells Fargo credit card.

The Wells Fargo Attune credit card is largely worthless. They say it offers 4% back on an eclectic mix of categories, but you find that many of the businesses that logically fall into those categories apparently don't code them to Wells Fargo's satisfaction. 4% back on pet care -- but I got 1% on my vet's bill. 4% on entertainment and attractions -- but I got 1% on museum admission and 1% on music shows at a major local theater. Wells Fargo blames the way the venues code, but you don't know that in advance. Better to stick with a 2% guarantee. This card is pointless.

I had a Wells Fargo home improvement card and it offers zero interest for a home project but when you go to use it the companies they represent for your project find out you’re doing a zero interest loan they raise their price for the job. So I called Wells Fargo and was told they didn't control the supplier's pricing so what good is the zero interest. So I took a hit and canceled the card. After all what good is it if you're going to pay interest anyway.

Wells Fargo is institution behind Micro Center Credit Card. While perks are good when using card to purchase items at Micro Center (5% discount), the bank can be easily confused if you pay off a new purchase while paying off a promo on time. They applied the payment of a new charge to the promo amount resulting in confusion and finance charge. Imagine incurring finance charges even though you are on time or early in payment. I thought it got settled when I brought it to their attention. In fact I received a confimation letter approving the dispute.

This is the WORST experience I have had with a credit card company in over 20 years! Thankful I do not have money in this bank. I recently updated my contact information with Wells Fargo online for my 2 credit cards I have for them. When I logged in to pay on my account I noticed my rewards account had a name that I have not used in over 10 years linked to the account. After 4 weeks of misinformation by WF and their inability to remove that name that they changed without my authorization I closed out that account. What a cluster you know what. Not one person in the actual bank or on the phone could fix their mistake. They finally told me I would have to request a name change!!! Seriously? They didn’t get my approval to change it from the name I applied to their company in and change it.

Used the card and was told I had suspicious activity and they needed 2 years of my tax returns. I’ve had multiple credit cards over 10 years and never had this happen. I’m not willing to give them that info. Was hung up on 6 times and transferred 8 times. Most of them barely spoke English!

Had a Brilliant Earth financed ring, took out in the form of a credit card. 12 months same as cash with a 'low' APR thereafter. I was 1 MONTH past the 12 month period, and had paid down nearly half and was about to pay it off. I looked at my statement and they had charged $1120 in interest in 1 month! It took my balance up by over $1200!! I will NEVER again use WF for anything ever again.

This credit card is supposed to send you out merchandise with your reward points. 8 out of 10 times when ordering something on their merchandise site, after wasting time scrolling through the information and then placing the order, they tell you the next day or two they no longer have that merchandise. This is the absolute worst credit card ever I had and I have had many in the past. This is a total scam.

Wells Fargo is terrible. I've held one of their cards for several years, of course always paying my balance in full every month. My credit score is well over 800, in fact a FICO score of 827 as of today. And yet today when I applied for another one of their credit cards they declined me. It's clear that Wells Fargo doesn't want my business.