Credit One Bank Reviews

Credit One Bank gave me a second chance at re-establishing my credit. I went through some minor medical issues, but I am fully recovered. I paid off all of my medical bills, CASH, and am starting all over. I am sure other folks can attest to having to payoff medical bills, when your insurance doesn't cover everything. Nevertheless, you have to have someone understand your plight, and give you a second chance. That is what Credit One Bank did for me, and I am grateful. Now it is on to a 760 credit score within 6 months. Everything Is Possible, For Him Who Believes - Mark 9:24.

I have grown to like working with Credit One. I am a senior on a fixed income. I also have a disability that limits the work I can do to supplement my retirement, which is necessary. I have two credit cards and my car note is through this company. They took a chance with me while I've been building credit. As my income has fluctuated, they've continued to work with me and I as a customer have tried to hold up my part by paying on time. I'm happy to say they've assisted by keep me notified of any issues and I'm doing a lot better. Unfortunately the car note I have is too high and I need to refinance the car for something cheaper. Maybe, they'll let me come back here and let you know how that went. Lol

Hello, I would like to provide my evaluation of Credit One Bank based on my experience over the past period. Overall, my experience with the bank has been good, especially in terms of the ease of using the app and the speed of updating information. Customer service was helpful most of the time, and my issues were resolved without major delays. However, there are a few points I hope can be improved, such as clearer information about fees and interest rates, and reducing the number of repeated credit checks during the month. In general, I appreciate the services provided by the bank and hope to see continued development and improvement.

I've had a positive experience with Credit One Bank. The application process was simple, and I was able to get approved quickly. Their online account management tools make it easy to track spending, make payments, and monitor my credit progress. Using my card responsibly has helped me build my credit history and improve my credit score over time. Customer service has been helpful whenever I've had questions, and I appreciate the convenience and accessibility the card provides. Overall, Credit One has been a useful financial tool for helping me strengthen my credit profile

I cannot recommend Credit One enough. I currently have two cards with them, and they have been instrumental in helping me rebuild my credit. What truly sets Credit One apart is their customer loyalty and compassion during tough times. I previously had a card with Capital One, but they unexpectedly closed my account when I faced financial hardships due to my company being bought out. Credit One did the exact opposite. They stood by my side, kept my accounts active, and did not lock me out when I needed support the most. Once I got back on my feet and brought my balances down, Credit One even rewarded my reliability by offering me a second card with absolutely no credit inquiry. They truly value their customers and look at your actual history with them, not just a score. If you want a company that gives you a real opportunity to build credit and supports you through life's ups and downs, Credit One is the way to go.

I have had a great time with Credit One over the years.

Credit One has been very good to me. Very pleased with all aspects of it.

Great credit card bank. I recommended To anyone good to start.

I wouldn't even give 1 star. They are a terrible company to work with. My credit card was stolen and $755.00 was charged to my account maxing it out. Mind you the charges were in North Carolina and I live in Rhode Island. They refused to put the money back on my card after their investigation was done because they said I used my online application during the time the charges were made. I have other cards with them so I was checking the balance on 1. Yes I used the app but I didn't click on the card that was stolen because I wasn't using that card at the time. Was keeping it aside to take my son school shopping. Needless to say I will be closing out all my cards and never using them again.

GREAT, CUSTOMER SERVICE. HAD A CONCERN, OVER A MATTER. IT WAS SOLVED.

Everything I try to buy on any website does not accept this card.

Honestly, this is dumb. I’ve been in charge for the whole year already (annual fee) but somehow it still hasn’t even been a year. I don’t know how that makes sense, but apparently time works differently here. 0/10, would not recommend.

I can say is, THANK YOU SO MUCH, Credit One Bank, for granting me another chance to get my credit back to where it used to be. I really didn't think I'd qualify for a credit card with you, but I did. Thanks! 👍

I’m using it to build my credit. So it’s a plus for me.

Thank you for helping me out when I need it and thank you for an 8th of the month payment plan.

No I am not enjoying it. I rebooted my card and activated. Then I tried to use it... It was declined. I called customer service and Alec why it was declined. I was told that I was late on my payment. I was charged a late fee of 20 something $. The due date fire my payment on a card that had never been used or activated until the day before I tried to use. The due date was earlier in the month scheduled before I actually received my card. I called the Customer service said that he would fix this and take three late fee off. I have never gotten a refund and I am apparently still being charged. How can you do this... Change a late fee on a card that hasn't been received or activated????

No good customer service at all. They have a glitch in their system that made credit available to me. I thought it was mine to spend. This is my first credit card ever I don't know how credit cards work. I explained to them that my balance went from 0.00 to 75 and they still refused to take accountability now I'm in the negatives. Terrible customer service do not recommend & be careful of available credit because it really might not be available & you'll end up having to owe more.

I would love to tell someone about this app. It’s great.

Horrible service, I tried to call again today and no one could help me login to my account. Instead they wanted my SS# over the phone to make a payment for me. Please I need to cancel. This is not working for me. I didn’t want another card to begin with. I set up the online account but still have issues signing in with password and face ID, what is this. Smh

So far so good. App is easy to navigate and easy to make payments.

I really appreciate the service. It's been great!! ❤️

This is actually a horrible card to have… I was never sent the card and waited after three attempts to receive one. Then It never worked…. but I owe $60. Really?

I applied for the card for help on my credit. I have Multiple Sclerosis and I am permanently disabled. I pay my bills on time. I constantly asked when I made my payment that I would not be charged again for a payment. Because I like to pay my bills when I receive my check. But I am charged more. So I am. Being penalized for making my payment. I even paid the payment plus that past due in July only to be the same amount I paid in July. This has upset my multiple sclerosis so bad. It is causing all kinds of problems with my health so I. Closed the account. Their customer service people consistently lie to me enough is enough. Don't get this card!!!!!

Good to help to fix of credit score, thank you so much

I tried several different times for an hour to add my bank account on the app to avoid paying the $4.95 fee for using my debit card. It gave me an error message every single time. I tried to use three different account and this was actually my second day trying. I hope this company isn't making it difficult so they can make you pay the fee.

Awesome service, so very helpful, it's the best card I have ever had, benefits comes with the card and the customer service from the reps

The annual fees are insane. When I was applying for the card, it said nothing about annual fees. So that was quite the shock. Once I pay off the balance I will be canceling the card.

Think the APR fees are too high as well as the annual fees for this card they charge more than my Capital One card.

Haven’t even used my card and I already have a payment due and $75 dollar out of my available credit line. Worst credit card ever!!

I do not recommend this credit card. It keeps getting declined everywhere I use it. When I call customer service, they say my card is active, but it still gets declined. I can’t make online purchases either, and even at gas stations like Shell or Exxon, it just declines again. They keep telling me to wait, but nothing changes. Honestly, it feels unreliable and frustrating.

This is the best credit card I have had and it helps you build your credit as you use it.

So far, it has helped me start rebuilding my credit!

Great card. Easy to use. Also, love the color of my card I picked!!

Credit One Bank has been very helpful and understanding of my needs financially especially when I've had some hard times with payments.

I love Credit One. One of the best customer service agents in the world. Thank you, you change my life

I really love the color and the amount each month.

This is my first credit card and I haven't had any difficulties with it at all.

I haven't even gotten my card and somebody is using it. It never came in my mailbox yet.

I wish my credit limit was more than $300. It's hard if there's a emergency with only $300 dollars.

I gave five stars as my experience has been the best ever. This card was easy to apply for. Although I didn't get the limit I would have liked, customer service explained to me how I can repair a few things on my credit report and they will work with me to gradually increase the amount. They were kind, professional and understanding that things happen. They treated me like a person, not an account number.