Credit One Bank Reviews

Credit One is an excellent bank, I have credit with them and my experiences have always been positive, one thing I have learned about this bank is when I pay my balance down my available credit is updated quickly, however if you make 2 separate payments the second payment takes 7 days to update so always pay what you plan to pay each month is on payment for quicker credit updates. Credit One also reports honestly to the credit bureaus. I recommend this bank to anyone, especially if you are trying to rebuild your credit. Thank you, Credit One, for being there for me.

Credit One was one of the first credit companies to take a chance with me. I am glad, and I’m sure they are glad of our relationship. There have been those tough times when I needed to use it, but we have been shuffling through it together. They have even given me an additional line at almost triple my original limit. Truly makes me proud to work with them. Thank you, Credit One!

Credit One Bank gave me a second chance at re-establishing my credit. I went through some minor medical issues, but I am fully recovered. I paid off all of my medical bills, CASH, and am starting all over. I am sure other folks can attest to having to payoff medical bills, when your insurance doesn't cover everything. Nevertheless, you have to have someone understand your plight, and give you a second chance. That is what Credit One Bank did for me, and I am grateful. Now it is on to a 760 credit score within 6 months. Everything Is Possible, For Him Who Believes - Mark 9:24.

I gave five stars as my experience has been the best ever. This card was easy to apply for. Although I didn't get the limit I would have liked, customer service explained to me how I can repair a few things on my credit report and they will work with me to gradually increase the amount. They were kind, professional and understanding that things happen. They treated me like a person, not an account number.

I have grown to like working with Credit One. I am a senior on a fixed income. I also have a disability that limits the work I can do to supplement my retirement, which is necessary. I have two credit cards and my car note is through this company. They took a chance with me while I've been building credit. As my income has fluctuated, they've continued to work with me and I as a customer have tried to hold up my part by paying on time. I'm happy to say they've assisted by keep me notified of any issues and I'm doing a lot better. Unfortunately the car note I have is too high and I need to refinance the car for something cheaper. Maybe, they'll let me come back here and let you know how that went. Lol

I received my card! I can’t wait to start using it. I am trying to rebuild my credit score.

I had a previous card with Credit One an American express. When I tried to pay my payment a week early it denied the payment method. Funny I have always paid my bill with my chime account. They refused and I couldn't get customer service. Then they hit me with a $29 fee which I paid. They are the old BOA of credit cards no doubt. Made all my payments on time for a year and my credit never got better. Probably the fact they charge me a 100 a year to have it to build credit. Slime balls!!! Would cancel buts it really hard. Still trying.

I get the new credit card with high interest and want to pay the annual fee it comes with and call customer service only to be told I can't pay until the beginning of next month to use card...Not impressed!

Excellent bank. They saved me when I was struggling to get food and personal hygiene stuff.

I like my Credit one bank credit card. It's nice to have in your wallet for purchases and cash advances when needed.

They’re so good and kind. I truly appreciate it. Thank you!

Credit one bank is amazing. They accepted me in a few days.

Love the benefits I have with Credit One and the ability to earn cash back anywhere!

Would recommend to family and friends. No issues or complaints

Easy application process. Got my card quickly. So happy it's with American Express. Enjoying it to build up my credit score. Thank you, Credit One.

I had ordered a Credit One credit card replacement after having a fraudulent issue. Then I ended up in the hospital and then rehab center for a month, my daughter's been helping me with my finances and around the house. We called because we never received the card however they assured us we had the new card and activated it. When my daughter went to go get some things for me to the store, the card was denied. We called back to find out that we were lied to that we had the old card not the new one. We never received it. I explained to the operator she said she would expedite a new one and it would take 3 to 4 business days.

Hi there, well Credit One had been excellent in just about everything I've seen, their customer service is spectacular!!! Very premium service reps!!! Professional, courteous, respectful, very knowledgeable & they obviously use wisdom!!! Whoever trained must be hell of a team player.

I have a account with you'll for several years now and I love your serve and help, please keep up the great job.

Thank you for giving me the time and support when I needed it. The experience was easy and can’t wait to pay it back.

I was super glad to finally get a credit card then I tried to pay the balance. Nightmare. I keep my card lock after every transaction. I paid the balance. They didn't take it so I called to pay directly. Still no go. And on top that they want me to keep my card unlocked for potentially a week to process my payment.

The quality of the card is terrible, it's like a piece of paper business card.

Worst Credit company ever - customer service people are beyond rude. They over talk you, argue with you and transfer or hang up on you so as not to deal with the situation at hand. I have called now 2 times to cancel the credit card - today, 6 calls later, was hung up on 4 times and transferred to 4 different people in 1 call - due to inability to do their jobs. Was hung up on immediately after being told the card was cancelled - supposedly was sent an email stating card cancelled - but do not have that either. Called the 6th time to get a supervisor/manager, who was no help whatsoever and could care less about all the calls, problems, or how none of the customer support people or anything were helpful, nor how rude they were. This company should NEVER be allowed to be in business ever!

Really love my new card. Gives me a peace of mind. Thank you.

I really needed this card to give my credit a jump start. My score went up 150 points. Thanks, Credit One!

So far very happy. Trying hard to be a great customer.

Customer service kept insisting that on their end everything was approved and good to go yet I still cannot use my account online for purchases.

I had my doubts about this card. Everything is right and true to fact and I love my card. They have a great customer service staff that do their jobs above and beyond. I could not be more proud to be a member of this card service.

I am unable to put my bank information to setup my payment, not user friendly in my opinion. Was told I was getting a credit line for one amount but was given a lower amount when I activated the card, but was quick to get that 75 dollars first, which was 25 percent of my credit line and then wants me to make my first payment two weeks later.

I like my card with Credit One but I really feel the choice to send me an email telling me I was eligible for an increase but then whenever I went online following the link to get said increase, they actually gave me another credit card for the same amount, same exact credit card. So now I have two of the same cards with Credit One so I guess that makes it easier for them to get extra fees off of one person. I think that’s a pretty shady way to run a company. You’ll give me a total balance of X dollars but between two cards so you can make extra fees off of me. That’s really kind of a rip off.

I appreciate how Capital one trusts me to give me a loan and have payments fitting my monthly budget.. I also got the hardship program with anti thief protection... Thank you C.O.

Customer Service is very wonderful. I also enjoy how easy it is to maneuver the website & find my information. And making a payment is quick and simple. :) I also like how detailed & informative with new offers they provide.

They've given me another chance to get it rite. Thank you for that.

Please do not use Credit One!!! I paid off my credit card last year and ask them to close my account and they did not do it. Someone from their company either got a hold of my numbers or sold my numbers and have been using them to order food and now they’re trying to make me pay for it and I’m not going to do that! Food has been ordered from California, New York and Tennessee, all of which I have never been. I’m a 69-year-old female, and I have never traveled to California, New York or Tennessee! Please stay away from this company!

Outstanding was more than enough. I was very pleased.

Great as you can get in a credit card. I recommend you get it.

Do not use this Company, you will regret it and spend more time dealing with them and their deceptive practices! I had fraud on my card yet they did not investigate it, denied my claims and said I am responsible for $1400 that some criminal gets away with. After 3 months of disputes I get the same letter with no explanation. I filed complaints with FTC, Attorney General, BBB, Feds, consumer affairs and its crickets! Three months of this stress and no one is willing to do anything about it. Super frustrated! It's obvious this is fraud, but zero protection.

They fit all your needs when it's come to credit. Easy to use. Safe. Reliable. You can always check your status. And not too high of interest rates.

I am very grateful to you for your help and quick work! Thank you so much!

Started using my card. Went to the register and I had no problem at all. Just one tap and it went through.

I am just starting to use the card and the experience has been great so far. The App and the website are great.