Bank of America Credit Cards

I was short on my payoff and the next month I owed $20 and some change. I paid that and a few weeks later I get a bill for $1.50. I guess for interest on the $20 and change. I called customer service to see if they can just waive the fee and end this already. The CSR said, “Let me see about taking care of that.” Silence... then she comes back, “I am unable to take care of that but you can just pay the $1.50.” I asked if I could speak to her supervisor and she put me on hold for just a couple seconds and then said he said no and was too busy to speak to me. I have been with them for over 10 years I would think they could help me out with $1.50 but I guess they really need it more than me. This company really does not care about people. I have had the card for a long time and they have already made thousands in interest on me. Stupid on my end but you live and learn but they really needed $1.50 more. I better not get a bill for interest on that next month!

Why is it that with almost every other credit card setting up automatic payments is painless through their websites? With BofA you have to FAX or snail mail forms to authorize money to be paid from your checking account. Frustrating!

I called to find out why my card was not working; I was informed that my card was "deactivated" because I did not answer a security question correctly (they had the wrong information). The gentleman verified my info and said he reactivated my card. I tried to use the card and when it was declined ($1400 was available). I called the 800 number to find out that he "accidentally" canceled my card. I am out of state, with three kids and no access to my funds. Needless to say, they could not reactivate the card. They could only mail me a card and I wont receive it for 48hours. Stranded, no food, no money, little gas, three kids... thanks a lot Bank of Poop!

I just started using my new Bank Of America Card at in September. My first payment isn't due till next Month in November. I have 18 Months with no APR. Good Deal right? Yesterday I saw my bill for next Month it was under $40.00. I spent little over $400.00 in 3 to 5 days. Yesterday was the first time I saw what my first payment would be in November the amount was under $40.00 for the first payment. This morning I went into my account online and now the first payment is up to $270.00! What? I have a "Discover It" Card and I've gone over $1,000.00 in spending and not once a payment was over $35.00 with no APR also with Discover It for the first 12 Months. How can B.O.A. jump from a $35.00 bill for next Month November first payment to up to over $250.00 first payment in one day? This will be paid off next week in total after I call them today and ask why.

I live overseas! This year I came to San Francisco for 4 days only to attend the graduation of my daughter. I used the credit card twice, after I left some ** from one of those two places copied my card and used it about 20 times, total $200. I called the fraud department and I told them the card was with me all the time, I have the airlines tickets shows when I came and when I left the US, plus Joel reservation plus passport control. They did not believe me, I am an airline pilot 62 years of age, very good credit. I closed the account with them and was very disappointed. I told them $200 is nothing to me, but it is a matter of principle and moral. I never had this problem before and was really very disappointed

In early September of 2017 while I was browsing on internet, I saw that Bank of America was offering balance transfer with no fees if you do balance transfer in the first 60 days. I decided to apply for this card and enter the credit card that I wanted Bank of America to transfer the money to. Guess what this bank did? They decided to transfer the money to completely different account and completely different institution. Now as of today 09/19/2017, I owe Bank of America $8000 which I do not know who they sent it to at all. I will file a complaint with Attorney General Office and also will contact my attorney in this matter. Please stay as far as you could from this institution if you do not want to run into such issues.

EDD uses Bank of America to distribute funds. When EDD notified them that funds were issued to me. B of A failed to send me a new card and told me that they wait for the cardholder to contact them. Then they gave me 2 options... wait 2 MORE weeks to pay my bills or pay $10 to have it shipped to me via UPS. Not really a choice is it? We all know they pay a flat rate for UPS. Why am I having to pay for their mistake in the first place?

I officially hate Bank of America. After locking my card due to 'suspicious transactions' I called to confirm I had made all of the purchases. The problem should have cleared then and there -- but alas! Did they have a wild goose chase in store for me. I received a call about 10 minutes later informing that they were absolutely unable to verify my identity over the phone. In which case, my two options were: visit a branch or send through my passport, driver’s license, debit card and 3 signatures through a humble fax machine. With the nearest branch a four-hour drive, it was a tough decision -- but I chose the latter.

TERRIBLE CUSTOMER 'SERVE US'. I submitted online 2 weeks ago for travel notice to be able to use my card out of my normal geographic area. I tried to use it (from home) last night to book a hotel room. I was declined due to a question of fraudulent use! When I called customer service, I had to wait 15 minutes to get someone and then was told that there was no travel alert on my account. I was transferred to an automatic phone service to set up my travel notice and although I speak clearly without a regional accent and have a good landline phone, the damn BofA phone system had trouble recognizing what I said. If I have any more trouble with this card, it gets cut up and goes in the trash and BofA will never get me as a customer again.

I called to report my Credit as missing tonight. It was about 930 pm on east coast. I was on hold for over an hour for a call that took about 3 minutes. I am furious and will cancel the remainder of my BOA cards. This is the worst service I have experienced with a bank or credit card company. I once had their stock but if I were still owning their stock I would pull out immediately as this company will not survive.

I have applied a credit card of BOA in Nov 2016. But I have never received it. It was stolen and misused. I reported the incident to bank. They revoked the fraudulent charges but somehow they have levied $58.13 on my account and every month they are charging me $8 and penalty. This charge is closed but Bank of America charges me. I called Bank of America for 3 hours from India on 29th August but still they have not solved my problem and not made nil balance on my account. Bank has promised me it would be zero balance and they would close my account. But they have not done. I am pissed off by calling them and they is waiting of approximate 50 minutes every time I call them.

I have called Bank of America over 200 times! I know most people exaggerate however I am not exaggerating one bit! 200 ** times! And they still decline my card every 3 transactions to the same ** companies for my business!! Not new transactions causing the declines but the same ** one I have been using for over 10 years!! Imagine having to call Bank of America and be on hold every 3 ** transactions??? They are nothing but liars! The worst ** company I have ever encountered!!! Worst than Comcast!!! Do not use this company ever!

Called the number from the credit card statement for the 1st time to dispute a charge. Spoke to someone right away. But, she was the wrong dept. She transferred me. After holding for one hour, the Gentleman from Tennessee cut me off at 11:10 am PST after I stated why I was calling. Apparently, he didn't want to help me. Called back. Now the call is a 2.5-hour wait per the auto teller. This is NOT customer service. If their phone system or employees are so bad and cuts people off, they should take our numbers and call back, should the call be cut off. That's customer service!!

I have some major concerns regarding the review and/or investigation conducted by Bank of America (BOA) because a decision was made to close the complaint filed with BOA based on evidence that you received from Bluebell Relocation Services and not the consumer. The first complaint was filed on April 9, 2017, second complaint was filed on July 5, 2017, and third complaint was filed on August 15, 2017.

BOA has its customer services totally inaccessible behind inapplicable menu choices both online and over the phone. Now they aren't answering the phone at all, but rather pressing customers to let them "call back" at some later time that is convenient to them. If you decline that option, they torture you with more endless promotion as you wait for an undetermined length of time.

Amazing... They issues you 2 credit cards BOA and Allegiant... You use both, pay as requested and some payments more. BUT... because you owe too much for their liking on other credit and no lates, no non pays, no bad marks, but because of that they CLOSE both cards and that is that. That is their policy. I highly suggest you NEVER get a card from them. They are truly not like other companies. I have 20+ credit cards. I pay all of them on time and more than what is owed. We bought a new house that needed renovations. Some things unexpected. Went on credit cards. Now they close. Stay away from them!!

Very disappointed with my experience today. I have had a credit card with BOA for years. I don't use it unless I absolutely have to. Today was one of those days. I go to use my card and it was declined due to an unpaid amount. I have never even used this card since its issue to me. Apparently it was a maintenance charge of 50 some dollars that I had no idea about. In order to use my card and to get it reactivated, I had to pay the fee... Which I did. Even having done that, they still said they could not reinstate my card as I am still at my mechanic's garage trying to pay a 1300 charge in repairs. This company left me high and dry trying to scramble and figure out what to do... I have been a loyal customer for YEARS. They lost me on this one. VERY unprofessional and will never use their credit card service again. Pissed off is an understatement for the way I feel how I was treated.

I accidentally paid a wrong credit card ## $700 instead of to my regular paid balance transfer card number. When I tried to correct the issue with BofA, they would not help me and told me that I had to go into a BofA bank and fix it. I deferred to my Schwab bank to help me and will await BofA's thievery to fix this problem. I am almost finished paying off this balance transfer and will NEVER borrow money from Bank of America AGAIN!!! It's too bad that an Italian trying to help common people let his company/bank turn into a conglomerate money-sucking corporate ** machine rip the American people off!!!

I have an HSA (Health Savings Account) with BoA. Although I am limited in what I can purchase with this account, someone managed to hack the account and drain my card of about $2300 in New York (I live in PA) and purchases for taxi cabs and liquor stores were somehow approved. This happened between June 22-25 2017, but I didn't realize it until my card was declined at a doctor's office for a $25 copay on July 10. I called the next morning to report the fraud and had no problems. Within a week they had sent me a new card (useless anyway, nothing on it), and the Dispute Form including the process explanations. I faxed back the list of disputed transactions on July 21.

I have several accounts with Bank of America and never been late. For some reason they closed all my accounts and wouldn't even let me have online access. So now every month I have to call in my payments. My payment on one account was always due on the 4th. This month out of the blue they changed it to the 2nd. So now I have a 50 dollar late fee. This bank is not for me.

Banks chased us to open up credit cards and take equity line of credits- we used these methods tomoaunfor college and a variety of things - always paid, have a very solid asset portfolio and a very very good income. With retirement around the corner and kids college coming to close we started paying off debt- we paid Band of America off over $28,000.00 as with others. All balances to be paid off by year end or shortly thereafter. Keep in mind - nothing changed in years except this debt reduction with cash (not another loan or credit card). We were told by BOA that that large payment generates a credit inquiry and thus - we have too much revolving debt and closed accounts.

Bank of America N.A., violated my privacy and disclosed my information to a third party without my consent. They also called me numerous times on a delinquent loan even after it was transferred to another institution, same way they did with reporting it to the bureau, after it was long time settled. I was also not informed that it's being transferred to another company, with no chance to work out a plan. They never reported the account as in dispute. This same company who is regulated by the FDIC and the OCC and has on their back thousands of FDCPA claims, they have a problem when an individual who is not regulated by this regulations, nicely calls up their executives who are responsible for the bank, and have an idea to call it harassment, absurd!

Bank of America has given out 2 credit card accounts with our name on them and someone else's name with very large credit lines within less than 2 months of each other that we did NOT AUTHORIZE! Even though a credit alert has been put out with B of A and the credit reporting companies!! B of A still allowed these credit lines to be created. Unbelievable!!! I would and will never do business with B of A just for this simple fact that they don't care who they are giving credit lines to. Fraudulent or not!!

We have enjoyed doing business with your company for the past eight years and hope to continue to do so for much more. However, I have a present issue with my current Visa credit card. I was studying for the Uniform Bar Exam in New York back in February, and I had to reduce my work hours. Due to a reduction of my work hours I was late in paying my credit card debt. I was rather distraught because I understand the importance of good credit and making timely payments to the bank. I called Bank of America and I told them my dilemma. So, because of my untimely payments, I incurred several months of late payments.

I am so done with B of A!!!! I disputed a 195.00 charge on my credit card from a fraudulent company with an F rating from the BBB and an average one star rating on Yelp, with reviews claiming from the others that the company is a fraud. Yet, B of A gave me no consideration for all of the information I submitted to them which cost me over 12.00 in fax fees (they don't accept emails). I have over 65,000 in my savings account, which I am going to close and transfer to another bank, because I am so done with B of A.

Too bad there is no zero star, worst calling center. Try to contact them couple times, please put on the hold for a long time. When I finally get through and two very unprofessional customer service agent gave me a very very bad attitude when I try to bring up this issue. There is no place or link that you can provide any suggestion and input. I won't use their card again for my own business and going to close all of my bank accounts with BoA.

On the back of my credit card it has a number for "24-hour customer service." I did not know that 24-hour customer service did not include all of the hours in an earth day. Their damn robot could make Santa Claus commit suicide. What's the point, they don't care what small customers think.

Filed travel notice for a trip from the US to Bangkok, Thailand for a 2-month notice. 3 weeks in they froze my account due to "suspicious activity." I tried to connect to live chat, they now charge $20 for that service. The international phone call has to be only from a landline, not a payphone. I followed their procedure and now they are ruining and screwing up my vacation. THANKS, BANK OF AMERICA, I will be canceling my account upon returning. You can go to... You only get one star because I can't give you 0 stars.

Without notice, BOA did a credit review and closed my card, despite paying above the minimum each month, as they noted I had additional debts accrued... Which is a natural part of opening a business. As a seasonal business we have debts until summer, and then all is paid, but there was no call, no notice, no information gathering to support my individual business. Simply a review, and card closed. Customer service was anything but, and they continue to be as unfriendly, cutthroat, profit mongering and unhelpful as they were when I abandoned use of their services years ago. A big mistake to give them another chance.

Bank of America does not care about customer loyalty and has NO flexibility. I made one purchase & paid the entire balance in full but one day late. I call to see about a one time courtesy waive and was told no. So they would rather lose a customer who pays their balance in full for a $26.88 fee? I will never recommend anyone to BOA due to their extreme lack of customer service & flexibility.