Bank of America Credit Cards Reviews

B of A made changes to the terms of service in the middle of the year. I had to option to cancel the card or accept the new terms. I was on the fence about what I would do but they made the decision for me. In October, I attempted to use the card online, but the charge was denied because of wrong security code. I attempted the charge 3 times with all 3 results denied because "I entered the wrong security code". I did not enter the wrong security code even once, much less 3 times in a row. That made my decision to decline the new terms.

I am a 46 year customer. I was charged $223 for a purchase I didn’t make. I never charged the items Walmart said I charged and I never received the merchandise that Walmart said I received. Bank of America rejected my claim. This is a terrible way to treat a customer of 46 years!

Just one word.. Do Not Use B of A Credit card! Their website is 'Terrible' compare to other on-line banking sites. B of A Credit Card on-line banking definitely needs 'better' programmers!! On-line view is terrible, doesn't even show 'pdf' correctly. I missed a payment just 1 day first time ever in the last 4 years, but 'no mercy'... We're done with B of A Credit Card.

I applied twice for a credit card with Bank of America in less than a year, despite having a good credit score of 740. The first time they didn't respond. The second time they sent me a letter telling me to call a phone number. I called, they asked me many questions, and told me they would respond within 30 days. Seventy days have passed and they haven't responded, and I ended up with two negative marks on my credit report for having applied for that card.

Although I am generally very happy w/ Bank of America (BoA), I recently experienced the inability to receive a purchase refund credited to my credit card. If you use third party pay services, e.g. PayPal, return an item, the retailer sends the refund to PayPal who sends it to the card issuer. If for some reason that refund never makes it to a BOA credit card account - even with proof that PayPal sent it and BoA processed it, BoA says "we are unable to track incoming refunds from a third party company. I've used PayPal for 15+ years with my BoA credit card and never had a problem until now. My refund never posted and because the bank cannot track incoming refunds - even with PayPal proof it was sent - no refund will be made. It was probably an isolated incident. I am now mindful of any large dollar purchases using PayPal that just might have to be returned in case this could ever happen again.

BofA just changed their system of downloading transactions to Quicken. Talked to Quicken Customer Support this morning... Once I told her my problem, she asked if this is a BofA account... Obviously a lot more people are having this problem. All my other credit cards work seamlessly. BofA Visa used to. Makes me want to cancel my BofA card.

I was a card holder for over 14 years, I always paid my card in full every month. BOA changed me to paperless billing without notice and I had a $27 charge that was 4 days late paying past the grace period since I never knew about the bill. I paid it immediately but BOA thought it would be okay to post me as a 30 day delinquent on my account. My credit score went from low 800s to the mid 700s do to this great customer relationship. I called and was told nothing could be done. I called again and was told they would fix it. Just received a letter telling me it stands late. I cancelled my relationship with them and moved another account as well. I will never do business with them or tell any of my R.E clients to do business with them again. My Case number was ** for an account ending in 5634. Shame on BOA to hurt a 14 year clients credit over such a minor issue.

I’ve had a checking account with Bank of America for years several years ago. They offered me a credit card. I paid the card off years ago and kept it as a back up for an emergency like many people do. They recently closed my account for the most obtuse reason that made no sense. If it wasn’t such a hassle, I would drop my whole account with them and not work with them any further because they do people wrong without cause.

The absolute worst organization in the banking industry!!! Don't deal with them! I closed my credit card account a couple months ago... And they are still pestering me with bs emails😡. They could qualify as stalkers.

I had a $7k limit credit card. One day in the app, I noticed it has dropped to $700. It's horrible trying to get customer service, no number, I had to start a virtual chat then got a representative who could not tell me why, just that I got a letter explaining at address on file. I travel with job so I had to wait to see this letter. This letter stated that after careful review of current economic and loss trends, and a current or past delinquency they came to this decision.