Bank of America Credit Cards

I was sent a proposal to apply for a new card with 0% interest. During the application process I submitted 3 balance transfers, these were accepted by BofA. It appears now that only one has been accepted and I assume the other 2 were rejected. They do not show up on the balance transfer status page. I did not receive any notice of the rejection. BofA reduced my other credit card limits significantly without my approval or prior notice. The new 0% interest card has such a low credit limit it is totally useless.

I have been a self-employed contractor for 15 years. BOA was one of the first credit cards I opened for my business purchases. Over the many years I have, for the most part, carried a balance and have always made regular payments to the account (unless I forgot, and paid their late fees). My account was recently paid down to a $0 balance (yeah me!).

We have been with BofA since 1990, never late. Perfect credit. We took our Visa with us to outside the country for all expenses. While on day 3 of 8 day vacation we learned that they closed our card. The reasons make zero common sense. They said they sent us a request for information two months in a row. Before October, which apparently is when they closed it unknowingly to us. (We hadn’t used it for anything.) We seriously never got it and yet our bill comes monthly showing correct information and available credit amount available. Nowhere does it show “closed”. Then there are the two times since October that we called and spoke to a live person. They never mentioned it. Then there is the fact; I walk in each month to pay my bill at the counter. They never informed me either. I show my driver's license each time through the drop window.

If I could give them 0 stars I would. We send them a payment every two weeks to keep our card paid off. We sent them a payment from our bank, the money withdrew from our checking account BUT Bank of America put a HOLD on the payment. I did a 3 way call with them and the bank assured them the funds were in the account and were actually already withdrawn from our account (it was an electronic payment. No check). YET BOA still has a hold on the payment and will not credit the money into our account and cannot explain the hold.

I have an BOA visa card. I have it on an auto-pay. It worked fine, then suddenly stopped working. I was traveling in Asia: the online banking access also stopped working. When I got back home, I had 2 letters from BOA implying that payment was overdue. As I couldn't check online, I called. After a little over 20 minutes wait time, I got an agent who checked and said, no, I didn't owe them anything; in fact they owed me $500 for overpayment. She couldn't do anything about the online banking access issue and transferred my call, which put me back in the waiting queue. After a wait of 30 minute, I gave up.

Bank of America is a terrible company. They will not protect you from fraudulent charges. I was ripped off by a company for close to 600 dollars and when I tried to get Bank of America to go to bat for me they said because my credit card was used that was me giving authorization for the charge therefore it was not me being ripped off! What? Isn't all credit card fraud done by using the card? How can you fraudulently charge someones card without using the card? I cancelled the credit card after going round and round with them trying to get my money back for this set of concert tickets I never purchased. I closed out the account.

I believe that I am a victim of a new way for Bank of America to generate extra money. I write 2 checks every month to B of A, one for the credit card and one for the mortgage, that are mailed at the same time to different PO Boxes. Somehow B of A receives the mortgage payment but not the credit card payment. Surprise, that means late fees and interest the following month. While it is possible that the Post Office lost the check, that would be only the second time in my life that has happened. I believe that the "lost" check is a way to generate extra income on an account that never carries a balance or pays late. Considering the mortgage side tried for several years to get me to make a 13th monthly payment in December that I understand wasn't refundable I believe B of A deserves its top 3 worst bank rating.

January 29, both accounts paid: $35 on the account ending in **. $25 on the account ending in **. December 28, both accounts paid: $35 on the account ending in **. $25 on the account ending in **

Terrible online "assistant" wastes time. Spent 40 minutes yelling at their idiotic online system. After I finally reached a representative, she was no more helpful and after an hour, the call was disconnected midstream and of course, they have no automated call back system.

I deposited $800 into my checking account by using the ATM (hate going inside because it always means standing in line for an hour to two hours). However the receipt told me I had only deposited $300. $500 missing. It took them almost a month to acknowledge that I did indeed put in $800. Then I receive transfer from a friend for $7000. And they locked the account for "suspicious activity" according to the information online. In person and in well over 100 phone calls it's now two months of refusals to tell why it's locked or when it will be unlocked. One woman online said "we are under no obligation to tell you why it's locked. And I certainly wouldn't tell someone like you". They also say they are under no obligation to ever let me have penny of my money. So no explanation and no return of the money anytime soon or ever.

Lowered my credit by 60% because they said I had too much credit. Few months ago when I got my Bank of America card my credit card was almost 800. They extended me a $6500 credit limit on my Bank of America card. 0% interest until September 2019. So I’ve been using the card with no problems. Tonight when I try to charge my dinner I found out they lowered my limit by $4000 thus taking a card that was about 30% utilized to now almost 100% utilized. So now I basically have to pay off a large amount to bring it under 40 percent utilized or it will dramatically affect my credit score. Contacted them. They said that I had too much credit and they reduced it for me. Offered no recourse. I had not done business with Bank of America since 2000 due to crappy company policies.

Before I start, I need to say that I have NEVER been late for a payment. A few months ago I enrolled into paperless banking, I had my account in recurrent payments for more than double the minimum amount for payment, but "The promotion ended" and without notice my minimum payment became a COUPLE of dollars more than what I have schedule, I received the monthly "thank you for your payment" but never received a notice saying that I had to pay a few extra bucks or the payment was insufficient.

I paid my card off and had a $0 balance and was charged $22.58. When I called and spoke to customer service they didn't resolve the problem. No one at the company will do anything. I've spoke to several people. On Feb 26th I had a $0 balance, and made a purchase that evening, and paid it off on Feb 27th in the morning, it then showed I had a 5 cents credit. The following day on Feb 28th they charged me $22.58 even though I had a credit on my card. No one will do anything. They are full of lies and do not care.

I was super angry about their attitude towards my issue, which has been coped with over 3 months. I decided to give up my $190, and I want to find a place I can write comments. Also I will give up credit card of BOA soon. Thing is I purchased a pair of shoes online, and soon I found there are some comments said they sell fake products. I called the BOA to cancel my payment the day after, and they said they would. Unfortunately, I got the shoes and I tried to contact the merchandiser, they didn't reply me with the return address and no one picked the call as well. I tried all the way to reach the merchandiser, but failed.

I went to their website to cash in some points. Cashed in enough points for a 100.00 gift card for Amazon. Did this on 1/12/2018. Have yet to see the gift card. Called on 2/05/2018. They had no points transaction of mine on record. So I lost 10,000 points that they cannot find.

I have a BOA credit card with a high credit line. Needed to use this card to help my daughter pay 3 months of car payments or her car would be repossessed. The next month was notified my credit line would not only be lowered significantly, but, also jacked up my monthly payments. I feel like being punished for using my card, when needed most. As a note, have 2 other cards from Capital One and Discover, and have had no retaliation from them for large charges.

For over 20 years BOA has taken my money and abused me every chance they could from wrongful charges to inadequate employees. I have taken it all with a grain of salt because I believed they would protect me against fraudulent charges as they have profess. They have a Bahamas Cruise/Vacation Ponzi Scheme that they push on customers while they are trying to activate new cards over the telephone. I have proof and it is shocking. They have not stood beside me during a huge fraudulent scheme that is taking place right now. I was TRIPLE BOOKED and CHARGED by an online travel agency and BOA threw me under the bus regarding this claim. They will not contact me and have completely dropped the ball by siding with a well known nefarious company out of India.

I owned BOA Cash Rewards Card for a few years. Overall, their customer service is not as professional as the other credit card companies such as Discover and Citibank etc., especially when I tried to stop a false charge to my account. They didn't try to protect my right as a customer, instead, they push their responsibilities to the merchant. My worst experiences with BOA Visa Card were the long endless waiting when I tried to talk to the Merchant Response Team of BOA Credit card, and their unprofessional treatments.

What a miserable excuse of a bank. I had my account with them since 1994. In 2010 they cancelled my VISA, MC and AmExpress cards for "lack of use". I had them reissued, made sure I used each of them at least twice a year, then in 2017 these ** did it to me again! After being with these idiots for 24 YEARS, they totally destroyed my 814 FICO score. It's now 652. Congrats, you idiots. You just lost a customer and I'm making sure to POST WHAT YOU DID ON EVERY SINGLE REVIEW WEBSITE I CAN FIND.

Have had this credit card with BOA for 30 years, always pay the full balance on the invoice. Recently had 3 fake charges on this card, they agreed to credit me on 2, stuck me with the 3rd (and largest). Didn't want to hear anything, just pay up. I think the terms "Customer Service" are a foreign language for them.

I have been a customer of Merrill Lynch for 30+ years, but since they were bought by Bank of America I have had to deal with repeated incompetence and worse from BofA. Most recently, I requested a final, complete, absolutely total amount on my credit card to pay off the FULL balance. I was assured that x was the number. Three weeks later I received a statement that the next payment would be $652.32. Yes, I understand the residual cycle terms, but I had asked the question and got the answer that my payment will put the balance to zero, with no further charges at all. The call was, I presume, recorded. For all my loyalty, for the fat fees they made off me, they cannot admit an error. Appalling customer treatment. BofA deserves the paltry rating they have on your site or, in my view, worse.

I tried calling Bank of America six times in order to get a refund of just $20 (from a credit on a canceled credit card). Each time I had to wait 5 or more minutes. Then I spoke with a rep for about 5 minutes. Then the rep finally told me that he or she could not help: another department needed to help me instead. I was transferred and had to start the process all over again. After one hour I gave up. Whatever happened to email assistance at Bank of America? (not that it was ever very good either) -- Every time you speak with a different rep you have to give account number, ID number, and answer about half a dozen other questions before they will even let you talk. Bank of America really needs to get their customer service trained properly and make the process easy on the customer. I should only have to call once and be helped. Calling six times and not receiving any help! Come on! Ah, I guess I'll just let them keep the twenty bucks.

So a few nights ago I went to a BoA ATM to deposit some cash into my account, while at the ATM I realized the reposting transaction was taking a little longer than normal. Next thing I noticed the ATM was saying out of service and then it started to reboot. I immediately called the number on the ATM to report an issue, waited on hold with no answer. During this time I was still at the ATM waiting for it to reboot so I could hopefully get my card back out. Sure enough after a 30min wait (actual time) it rebooted and no card. After being on hold for 40 minutes I got a rep. only to lie to me basically. She told me unfortunately I could not get my card back, I would have to go to a branch to request a new one. Well I work 8am to 8pm basically so my chances of that are impossible. I told her that, "Oh well we can mail you a card but that takes 3-5 business days."

I have been a loyal customer of Bank of America for many years. I have five separate accounts that vary from savings to a Preferred rewards Credit Card. Due to a layoff and divorce, last year was financially tough. I had a $5,000 credit limit on my BofA credit card and used it for a short time to live which ran the total up. Having gotten things straightened out, I was able to pay the balance off this month. At which point BofA decided to drop the credit limit to $1,500. REALLY? Being "punished" for paying off a card???

I set my account up on auto pay to never be late. Ok. That worked great till I paid it off and now they just keep taking the money out every month when I don't have a balance. I have to call to get my money back and it takes 6 to 10 days. The last time it was over 1000 Dollars then they said that I paid it twice in the same day. I'm going to cancel the card once I get my money back and NEVER do business with them again.

The customer service rep refused to waive my late fees saying that they only allow one waivement in one year. My payment is not even due for this year so I've not had any late fees. I called again to talk to another rep who told me that no limit exists so each waiving is up to the rep. So the cs supervisor lied to me.

I filed a claim against Target with my Bank of America MasterCard in November 2017. They issued a credit to my account and a letter to confirm that they were investigating. Then in early January 2018, I noticed a deduction (the former Target charge) back on my account but no letter in my BofA message center to explain about the results of their investigation. I had to call them to find out what they found out. They provided me with a tracking number. I knew I could not check this until my conversation with the claims person was over and I said I might have to call back if I was not satisfied. He replied that the window of contesting their decision was over. My reply was "how can you expect me to contest within this window when you never even provided a letter to tell me of the results of your investigation"? He hung up on me.

My wife signed up a credit card through Bass Pro Shop. It was a BOA credit card. We recieved the Bass Pro membership card but never got the credit card or anything from BOA. We contacted BOA customer service to get the account information. After several minutes of trying to explain that we never received anything from BOA we were told that unless we had the account number they could not talk to us. We told them that we had a balance and wanted to pay in full and close this account. Again unless we had the account number they were unable to help us. I have never had any dealings with BOA in the past and once we ever get this handled we never will again. I only charged $11.00 on this account which by the way was done without an account number. I expect this to cost a lot more to ever get cleared so they don’t ruin our credit. CROOKS and CON ARTIST! Are running this business.

Wanted to transfer a balance from a credit card that I charged expensive car repairs on to a lower interest credit card and thought I would go with the BOA Americard due to the lower interest and 15 mo 0% interest on balance transfers that they advertise. Well, what a joke! I have a pretty good FICO score of 750, solid income, only 1 credit card with a balance and 4 others that I pay off every month, 2 homes and 2 cars that I own outright, so what does BOA want??? They denied my app and offered me a secured CC at 26% interest. What a ** joke!!! I will never deal with this bank!!

Found a nice offer to transfer a balance and save on interest. They only accepted part of the transfer total and now I am not consolidated to one card which was the point. I have a small amount of debt and strong credit so. The options were not great and at best they said they would have to do another hard inquiry to apply for a higher limit. First and last time I will bother with BofA. USAA is far better!