Credit First National Association Reviews

I applied for this card through Tires Plus to get some new tires. It's been over a month, and I still have not received my card. Nonetheless, I called and made a full payment before the due date. I gave them my checking information and saw the transfer pending. I was supposed to receive an email receipt, but never did. Today, I got a text saying that my balance is past due. This is pure deceit. Please stay FARRRR from these people.

My experience with CFNA has been extremely disappointing and frustrating. I never received my credit card in time to make the first payment, which led to late fees and interest charges. When I contacted their customer service, they promised to waive the fees after I made the payment. Based on that, I paid the amount due—only to find out later that they refused to honor their word.

Applied for this card in Jan. 2025. Due to my old mailing address in their database, it didn't reach to me then I got address updated in Feb. Now it is July and I'm still waiting for the physical credit card to arrive. They have sent the card to me 3-4 times but it never reached to me. They always say, card would've lost and only resolution they provided is to re-send the card. Finally I got frustrated and asked them to close the account itself.

Got a card from these crooks! Started out good, Firestone card used for auto repairs. Paid regular payments on time. All of a sudden, they randomly tacked on an extra almost 200 in interest to make things worse, they randomly lowered my credit by 200, tanking my score. Looking at hiring an attorney to sue these con artist, predatory scammers.

This company charged me a 30.00 late fee because my automatic debit was ONE DOLLAR short. Then they Decrease your credit limit which effects your credit score, BTW this was the second time that they did this, so I closed the account.

I felt compelled to share my experience with Credit First National Association because it was truly disheartening. Recently, I found myself in a very tough situation. I had just experienced the loss of my pregnancy, a deeply emotional time for me, and my father was undergoing open-heart surgery. I was overwhelmed with stress and grief, and when I missed a payment by just one day, I hoped to find some understanding from the company.

CFNA site said minimum due; I paid more that what it stated. Got a call from CFNA saying account was delinquent two weeks later. I had all the payment dates and what was paid. The guy on the phone stated I should have looked at my statement; not what the site said was minimum due. They also charge ridiculous late fees that should be illegal.

I got this card for purchasing and using it to buy a set of tires. Have made all payments on time and ahead of the due date. I have paid off the balance and thought the balance was at $0 balance and back to having the full credit limit. Went back to check there was a returned check fee of $30.00. And of course I called their customer service to inquire as to why that fee was there on the account. I made my payment online May 14, payment posted May 15. I have a check from a credit union out a stop payment on that check that was sent due to I made full payment online.

The interest rates are outrageous. Seems like they keep tacking on more interest so you can't even pay off the balance. Loan sharking at its best with this company. Don't sign up for this card. The customer service needs improvement as well.

Don't ever get CFNA!!! Biggest scam ever! I have just been screwed over. All my payments have been on time and now they charged me $154 in interest for no reason!!! I can't afford this and now I'm going to be behind on payments and my whole life is over now. About to lose everything because of cfna credit card. About to be homeless. Thanks cfna for putting me and my son in the grave of debt that we will never recover from. You just now made this family homeless.