Discover Reviews

When I first got my Discover credit card, everything seemed fantastic. They offered me a high limit and attractive rewards. However, things started to decline after that. My biggest frustration is that they don’t allow you to lock your card, which means recurring charges automatically go through. This became a significant issue for me as a business owner. After closing my business, I lost access to the email and information tied to that account, making it impossible to cancel those recurring payments. I ended up paying $75 just to close my Discover card.

Discover has no caring for long-term customers. Been a member since 2008-17 years of lots money transactions, never a late payment, never any issues at all. Paid off my $21,000 balance about 5 months back. Had a zero balance since (kept the card for emergencies), went to use it yesterday for a small transaction, declined! Made me look like a fool- I had no idea that anything was wrong.

I spoke with Discover’s customer service over a year ago to get help managing my credit card. They enrolled me in a program that required me to make consistent payments to bring my balance below the minimum due. I stuck with it, paid every month for over a year, and successfully brought the account below the threshold they told me was required. They promised that once I completed the program, my card would be reactivated. I held up my end of the deal — but even after completing the program and continuing to pay on time, my card is still suspended. They refuse to reactivate it, despite everything. Bottom line: Do NOT trust Discover Card’s recovery programs. You’re better off going through a credit card settlement or debt recovery service that can negotiate a lower payoff, rather than wasting time and money working directly with Discover. They’ll screw you over, just like they did me.

Discover card has turned into a third world business not caring for those accounts that have been well established for numerous years. The Discover personnel do not in any way help or assist with disputes even with an abundance of evidence sent in the form of documents. Discover card has grown progressively worse over the years culminating into a company that is untrustworthy and hires people who cannot comprehend English as some cannot even speak the English language.

Remain away. I created an account with them, but they deleted it without explanation after just six months, claiming that there was suspicious payment activity. WTH? When I checked my account, I saw that there was a fraud alert on it. When I contacted, the representative informed me that my bank had returned a payment, but they had received it the second which is why they had canceled the account. No missed payments just canceled the account, never sent me notice. Worst ever .. Caused my credit score to drop for no reason. Such a scam...

Stay away from this credit card! I have been Discover customer since 2010, never late w/payments, and my credit score has been above 800 yet when I was scammed by the crook with his on - line offer and never received the item I paid for, the credit card dispute "specialists" paired with the scammer, and I never received my money back. They also make closing the account a lengthily process. As all other woke companies, I am sure it will soon go broke.

I will ensure to never use Discover again. I have canceled my account. It couldn't be more obvious that I was scammed. The website I made a purchase from didn't exist soon after the purchase and I never received the package, yet Discover says I did. I tried to tell them to go to the website they had recorded in the dispute results but they didn't.

I've had this card since 1998. This used to be a great company with great customer service. I don't know what's happened in the last few years, but they've been rapidly declining. I recently filed a slam-dunk merchant dispute and uploaded a mountain of paperwork to support it. Discover quickly rejected it. I don't think they even looked at it. I'll be switching to American Express.

Awful. They closed my account after sending me ONE email about some signature they needed for the IRS (I have never filed taxes. I am a student and applied under Discover's student card). They sent that singular email after I had received and activated the card, and had closed the account a month after while I was already using the card. And I only found out after trying to do a transaction and got pinged for a 'suspected fraud'. I've even tried applying for another card after being jumped around on the phone and it says I'm not approved even though none of my information has changed. Would give 0 stars if possible.

The cashback debit card is awful in every way, they push through transactions when your card is locked, they have tried to tell me that I cannot file a dispute on an unauthorized charge before only for them to file the dispute when I called them back at a later date. They have tried to gaslight me on the phone with contradictory statements which are proven incorrect via the recorded line, and once they realize I work in financial services and I start recording the calls their behavior changes dramatically. There are better options. You cannot even pull money from your savings account from an atm, the atms you can use are limited even in high traffic internationally hubs like the atlanta area by the hartsfield airport etc. When I first got my card it wasn’t this bad. Something has changed and I don’t recommend them at all. It's truly sad to see that a company who actually hires in the usa instead of overseas is dropping the ball, it's so embarrassing.