Merrick Bank Reviews

In my experience with Merrick Bank during the time that I have been a customer I've gotten nothing but great service. The way I've handled my business has continually been rewarded and I'm very satisfied. I've not had any type of problem that I can think of.. All I can really say is that it's a great card to have in your wallet. My husband also enjoys the benefits of his. I'm not sure what else I can say except thanks for the opportunity you have given us both.

Times are tough for everyone and I have worked very hard to get my credit restored. Due to BOA antics I had to file for bankruptcy twice in 6 months and both times I asked to withdraw and the judge did so and recused both. However, I have written to bureaus several times for it to be removed from my file to no avail. Because of this I have a higher interest rate and I have to accept it until that is removed from my credit file. All in all, I am grateful for the credit line to rebuild my credit. I have always made payments on time and more than minimum due. Thank you.

I can not asked for a better Credit Card Company, Merrick Bank has been the PERFECT situation for me and I am truly grateful to be a customer and to be a part of beautiful customer service that you give. I NEVER had to call to asked for a credit increase and anytime I had a problem with anything you guys ALWAYS took completely great care of me. I want to say thank you and keep up the wonderful work. I wished you had a bank that I could deposit money into because Merrick Bank would my personal bank and I will do ALL my transactions to you.

Updated on 02/10/2023: I was happy to sign for a new credit card by Merrick to continue to grow my already good credit score of 730. Merrick sent the card, I used it and made my first payment right away. I used it the second time and wasn't aware when payment due dates. I noticed a huge drop in my score of 79 points, that was listed to Merrick said I had a late payment,...but I never received a payment due date. I immediately paid the balance of $190, called them and customer service rep. said my due date is the 9th every month. But it was listed Nowhere on the original paperwork I was sent with the credit card. I wrote a letter asking them to delete the late payment on my credit and I'm Still Waiting for that correction to my credit score!

Overall I enjoy the card and use it over most of my other cards, my husband had one and I he was very happy with it. They always followed through with increases as mentioned when signing up or applying for card. He uses his quite often also. I applied and was approved and got my first increase like they said I would, I never miss a a payment and pay early but for whatever reason my increases stopped for no reason. I have waited thinking I was off on when I would get one but still nothing. Either way it's still a great card. I use it often. It offers cash back and is accepted anywhere I shop online or in store and it's secure. Have never once had hacking issue or fraud charges.

I called because I tried to do a transaction yesterday and it declined twice so I had to use a different card. I wanted to dispute the transaction but I was transferred 5 times until the last lady couldn’t help me and had a very nasty attitude. She then told me to call the merchant and see where the transaction came from. This is the first time I experienced this unprofessionalism.

Thank you for your services. I am so grateful to know that I can count on you and your card whenever I need it. Your terms and conditions are more than fair, and I would recommend you highly to anyone and everyone who who are interested in getting a line of credit. Thank you again. Your friend, Robert **

I am very very satisfied with my credit card. I have been able to use it when deemed necessary and I love being able to do that. I feel less stressed having my credit card. So thank you very much for giving me a chance. I have had a great experience. I have no complaints.

My overall experience with Merrick Bank has been good with no issues to this point. When I needed service I didn't have any issue at any time. No hassle with payments and credit increase when payments made on time over a certain period of time. Online payments are easy with auto-pay you set and forget.

I was very surprised to be approved for a Merrick Bank card. I believe I have been given a second chance at improving my credit score by handling this card with more responsibility. I also believe in learning from past mistakes: don't charge more than I can pay off in 30 days, or a reasonable amount of time. Thank you for allowing me to "prove" myself creditworthy!!