Disclosures

Chase Freedom Credit Card Reviews

  • 4,823,214 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

About Chase Freedom Credit Card

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Chase Freedom is a great cashback rewards card for rotating bonus categories without an annual fee. Rotating bonus categories earn 5% cash back on combined purchases up to $1,500 each quarter, and everything else earns automatic, unlimited 1% cash back. The Chase Freedom card also gives cardholders access to the Chase Ultimate Rewards Program. Read more Chase credit cards reviews to learn about other Chase credit cards or submit your own.

Pros
  • Generous signup bonus offer
  • 5% cash back on select categories
  • No annual fee
  • Unlimited 1% cashback
Cons
  • Foreign transaction fees
  • Must opt into rotating categories

Chase Freedom review

Chase Freedom gives cardholders the best of both worlds — bonus cash back for select rotating categories and a flat percentage cash back on everything else. Plus, the sign-up bonus gives new cardholders an extra $150.

chase freedomRecommended Credit:
Good
Chase Freedom
  • $150 bonus if you spend $500 within 3 months
  • 5% cash back on bonus categories
  • $0 annual fee
Learn more

You’ll get the most out of Chase Freedom when it’s combined with another points-earning Chase card (including Chase Sapphire Reserve, Chase Sapphire Preferred or Ink Business Preferred cards).


$150 sign up bonus

1%-5% cash back

$0 annual fee

Chase Freedom benefits

The combination of Chase Freedom rewards and benefits make it a great card for everyday spending. Highlights of Chase Freedom card perks include an easy-to-hit signup bonus, low-rate balance transfers and travel insurance.

  • Chase Freedom signup bonus: With your successful application, you’re eligible for a Chase Freedom bonus of $150 cash back if you spend $500 on new purchases within three months of opening the account.
  • Chase Freedom cashback: Each quarter, a new bonus category earns 5% cash back, and all other purchases receive a flat 1% back. Chase Freedom categories include pharmacies, groceries and everyday services like internet or cable.
  • Introductory 0% APR period: Get 15 months of 0% APR on new purchases and balance transfers. The balance transfer fee is 3% for the first 60 days, then 5% after that.
  • Chase Freedom travel insurance: Travel insurance is a free benefit to Chase Freedom Visa Signature cardholders with a credit line above $5,000. This insurance covers eligible cardholders and their families up to $250,000 for accidental death or dismemberment while traveling. It also covers up to $5,000 for trip interruption or cancellation and up to $3,000 for lost luggage.
  • Car rental insurance: The Chase Freedom car rental insurance provides cardholders with secondary car rental insurance, which is utilized after primary personal car insurance, and can help cover the cost of theft or damage to a rental vehicle.
  • Purchase protection: Chase will reimburse, replace or repair eligible items purchased with a Chase Freedom credit card up to $500 if lost, stolen or damaged within 120 days of receipt. Chase Freedom purchase protection is limited to $50,000 per account per year.
  • Chase Credit Journey: Chase Freedom credit cardholders get access to Chase Credit Journey, which includes VantageScore 3.0 credit scores from TransUnion with weekly updates, credit alerts to prevent identity fraud, and a credit simulator tool to help find out how different financial decisions could affect your overall credit score.

What are Chase Freedom bonus categories?

Bonus categories earn
5% on first $1,500 spent
in combined purchases

Chase Freedom earns limited 5% cash back on different rotating bonus categories each quarter and unlimited 1% back on all other purchases. Cardholders can earn the 5% bonus rewards on combined purchases up to $1,500 per quarter. After $1,500, continued spending on a rotating Chase Freedom bonus category will earn unlimited 1% cash back. The cardholder is responsible for opting into new categories before the deadline closes each quarter.

The Chase Freedom calendar of rotating bonus categories starts in January and is announced at the beginning of each quarter. Chase provides a convenient notification tool that is compatible with popular calendar apps, such as Outlook and Google Calendar, to help cardholders remember to opt into new bonus categories. Chase also allows you to view bonus categories for current and past quarters. Specific merchants may be included on the bonus calendar, though there may be some merchant exclusions from general categories as well.

How to maximize Chase Freedom rewards points

You will get the most out of the Chase Freedom card if you also have another Chase card eligible for Ultimate Rewards — use the Chase Freedom card exclusively for Chase Freedom rotating categories for 5% cash back, and use another Chase card with a higher flat-rate, like the Chase Sapphire Preferred card, for everything else.

Chase Freedom cardholders can increase the value of rewards up to 50% by transferring cashback rewards into Ultimate Rewards points, which are especially valuable when redeemed for travel. For example, cash back rewards on a Chase Freedom card worth $150 could be converted to 15,000 Ultimate Rewards points. The Ultimate Rewards points may then be valued at up to $300.

While this can be slightly more complicated than some other points cards, the potential for greater rewards points is an excellent benefit and allows you to maximize your reward amount.

Chase Freedom credit card FAQ

What credit score is needed for a Chase Freedom card?

You are probably eligible if your credit score is at least 645 (which falls in the upper portion of the “fair” range). Those with good, very good and excellent credit scores should not have difficulty obtaining the Chase Freedom card.

Is Chase Freedom a good first credit card?

Chase Freedom is a good first card because it comes with so many benefits, has no annual fee and gets you into the Chase Ultimate Rewards program. However, some applicants may not have a high enough credit score to qualify. If you feel you won't remember to opt into new bonus categories on time every three months, then the Chase Freedom Unlimited card might be a better starter card for you as it offers a flat 1.5% back.

Does Chase Freedom have an annual fee?

No. One of the perks of the Chase Freedom card is that it does not have an annual fee. However, cardholders are responsible for a 3% balance transfer fee for each balance transferred during the introductory APR period and a 5% fee per cash advance. Additional fees are more thoroughly described in the Chase Freedom terms and conditions.

Does Chase Freedom have foreign transaction fees?

Yes. You're charged a 3% ($5 minimum) foreign transaction fee if you use the Chase Freedom credit card with retailers or merchants outside the United States. This also applies to online purchases.

Is Chase Freedom hard to get?

The Chase Freedom card should not be hard to get for those with a credit score above 645, but applicants below that number may not be eligible. If approved, your credit limits will vary depending on your financial history and credit score. The Chase Freedom application is simple to complete online or over the phone.

Is Chase Freedom worth it?

The Chase Freedom credit card is worth it because it’s easy to earn rewards through bonus categories and there’s no annual fee. Chase Freedom reward categories include many everyday places you'd use your card, such as drug stores, gas stations, home improvement stores and even tolls. Plus, the Chase Freedom credit card is eligible for Ultimate Rewards points. Cardholders can increase their cash back amount by using Chase’s shopping portal on eligible categories as well.

Shop with confidence

Compare with top companies

Chase Freedom Credit Card Reviews

Filter by Rating

  • (4)
  • (1)
  • (25)

Popular Mentions

    How do I know I can trust these reviews about Chase Freedom Credit Card?
    • 4,823,214 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Chase Freedom Credit Card?
    • 4,823,214 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServicePunctuality & SpeedBillingHonesty & Transparency

    Reviewed Jan. 19, 2026

    This past weekend I had to call Chase regarding a credit card problem but they make it very hard to reach them. The number on the back of the card for customer service is 800-524-3880. The other number online is 800-945-2000. When I called both it appears that they are for disputes. That's despite the fact that the dedicated dispute number is listed as 888-489-8452. This weekend I called about a questionable email from Chase and the system told me to call back on Monday and then hung up on me. The prompt asks if the caller is calling about a new or existing dispute. It's pretty stupid that they assume that only reason why someone would call would be for a dispute. There are obviously a lot of other reasons that a customer would call - lost or stolen card, fraud, etc. By purposely using misleading phone prompts it would seem that they are trying to cause confusion so that customers hang up.

    Thanks for your vote!
    Customer ServiceContract & TermsPriceBilling

    Reviewed Jan. 9, 2026

    Beware of Chase’s deceptive credit limit practices. After 20 years of impeccable account activity and an unblemished payment history, my limit was reduced by $5,000 without any change to my credit profile. They claim this is part of an "opt-out" program—a predatory tactic designed to catch customers off-guard. They send you an "offer" to lower your credit limit and if you do not not respond to it - bang, your credit goes down... This isn't just a clerical issue; it’s a direct hit to a consumer’s credit utilization ratio. Even after a "re-evaluation" (which cost me points on my credit score), they refused to restore the original limit. They are effectively forcing high-standing customers into lower scores. If you value your financial standing, find a bank that doesn’t treat your 20-year history like a liability.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Credit Cards delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Price

      Reviewed Jan. 6, 2026

      Bad service. I disputed a fake charge 2 months ago and Chase told me I had to get a new card. But they keep charging me on my new account for the same fake charge. They forgot to tell me I did not know I had to say "Block this company" or they would not. Chase admitted that this company has a record of false charges with them. Nasty Chase wants to keep charging me. Of course, I cancelled card.

      Thanks for your vote!

      Reviewed Oct. 9, 2025

      Worst Bank Ever!!! It’s unbelievable how much they get away with because of money they possess power. As far as customers, I would strongly recommend going with a different bank service. You have a hard time using your card or access to your money.

      Thanks for your vote!
      Customer Service

      Reviewed Sept. 14, 2025

      Up until now my Chase Freedom card has been okay but no sooner did I get enticed with the Chase offers for dining, entertainment and shopping, I was very disappointed. The card did not honor its commitment for cash back on the offers. Each time I telephoned to question the reason for not getting the cash back, I was given a different excuse. Besides their 3 or 4 monthly plan where one has to register to get cash back against different categories of services, Chase posts a string of temporary and tempting offers, that in my experience, it does not honor. In my opinion, for a bank as big as Chase, it does not need to short change customers with such tactics.

      Thanks for your vote!
      Profile pic of the author.
      Punctuality & SpeedBillingFollow-Through

      Reviewed Jan. 9, 2025

      Offered a 5,000 point bonus to my Chase Freedom credit card last May if I signed up for automatic payments out of our Chase Checking Account for 6 months. 7 months later they don't have a clue about this offer, so no points for me. I have found 2 websites (not Chase), that mention this same offer, but heck no, don't follow through with it Chase Bank. What a joke!!!!

      Thanks for your vote!
      Sales & Marketing

      Reviewed Dec. 5, 2024

      JP Morgan routinely engages in fraudulent practices with immunity because our government agencies are useless. This Chase Freedom card promises promotional perks but then won't comply with their own stated advertising. In short, they'll do anything to drag you in, but then back off of all stated benefits. Just don't do it.

      Thanks for your vote!
      Customer ServicePrice

      Reviewed Nov. 6, 2024

      Beware of this card's promise of Pay Over Time. They promise and misguide every step of the way. Do not fall for it! Then when you call them out and tell them to pull the call, they say there's nothing we can do. Deceitful is what the card should be called!

      Thanks for your vote!
      Customer ServicePriceRates

      Reviewed July 10, 2024

      The interest rate on this card borders on predatory practice. Basically, you will never finish paying the card. Monthly they charge 45.00 dollars interest rate. Customer service horrible. The guy I spoke to told me that the way to avoid the charge is pay it all in month.

      Thanks for your vote!
      Customer ServiceBillingRates

      Reviewed Dec. 15, 2023

      Interest rates are much higher on this card. The only zero interest you can get with this card is when you initially get the card. They are nasty rude people working for this company and they extort more interest a month after you have paid off the card. With an 800+ credit score, I can have a credit card from any company I want and I'm telling you to pass on this card. They are abusing people and stealing money. Don't be a victim. Put this company out of business!!!

      Thanks for your vote!
      Loading more reviews...

      Chase Freedom Credit Card Company Information

      Company Name:
      Chase Freedom Credit Card
      Website:
      creditcards.chase.com