Chase Freedom Credit Card Reviews

Offered a 5,000 point bonus to my Chase Freedom credit card last May if I signed up for automatic payments out of our Chase Checking Account for 6 months. 7 months later they don't have a clue about this offer, so no points for me. I have found 2 websites (not Chase), that mention this same offer, but heck no, don't follow through with it Chase Bank. What a joke!!!!

JP Morgan routinely engages in fraudulent practices with immunity because our government agencies are useless. This Chase Freedom card promises promotional perks but then won't comply with their own stated advertising. In short, they'll do anything to drag you in, but then back off of all stated benefits. Just don't do it.

Beware of this card's promise of Pay Over Time. They promise and misguide every step of the way. Do not fall for it! Then when you call them out and tell them to pull the call, they say there's nothing we can do. Deceitful is what the card should be called!

The interest rate on this card borders on predatory practice. Basically, you will never finish paying the card. Monthly they charge 45.00 dollars interest rate. Customer service horrible. The guy I spoke to told me that the way to avoid the charge is pay it all in month.

Interest rates are much higher on this card. The only zero interest you can get with this card is when you initially get the card. They are nasty rude people working for this company and they extort more interest a month after you have paid off the card. With an 800+ credit score, I can have a credit card from any company I want and I'm telling you to pass on this card. They are abusing people and stealing money. Don't be a victim. Put this company out of business!!!

I booked a hotel through the rewards travel and also had to spend a little money. It was a non-refundable rate, but suddenly, plans changed. Within 24 hours, I tried to cancel online and by phone in the evening. I received recorded messages that they were experiencing technical difficulties and to try back later. I called the next morning. I was told that they would call the property. After waiting on hold, I was told that no one at the property was available to cancel/refund the reservation and that I should call back tomorrow (Monday).

I signed up to get 15% off my purchase. The expiration for the offer was on the 15th. The merchant did not fund the transaction until the 17th. Chase refused to give me the offer because the merchant delayed acknowledging the transaction. The coupon states...Kerastase. 15% back. Offer Details. Earn 15% back on your Kerastase purchase, with a $22.50 back maximum. Shop Now.

Highly disappointed in their handling of their customers. I have had many experiences with credit card companies and the treatment of the customer is levels below other companies. Representatives lack any type of care for the customer when speaking over the phone or chatting online. I had an issue with foreign transaction fees. First time problem with any other card has been handled very easily. I’ve been excused from the fees with supreme kindness on the phone. Chase Freedom Card and their reps failed hard to deliver any type of care in the way they handled the situation. It is not about the $50 or so I was asking to be waived. It is the simple fact that the treatment of the situation was horrible. There are many other credit card companies out there willing to give you the best service. I hope I can save time for the next person when choosing which credit card company to go with. Choose wisely.

I've been a Chase credit card freedom customer since 2007. Never missed a payment, until I did, because I am human, and I forgot. But I paid within the next 48 hrs. They don't only increase my minimum payment in 110%, few days later, they decreased my line of credit in 55% less. I sent an email asking, and they sent this impersonal, kind of robocall message to me letting me know that because I am "delinquent" (yes, the missing payment that I paid right away), and because they "carefully" checked my account, so they decided to do this. Funny fact: 2 other banks increased my lines of credit. I guess somebody is not doing their work or, simply don't care.

A Chase card is most unreliable and unsecure credit card that one could have. It is not convenient to have and use because the attempted purchases decline, even if one has credit available to complete the purchase. It is the only credit card in which the balance versus the available credit does not add up and balances out. Even after all charges are listed and settled, it says that one has a credit balance, but the available credit is, for instance, only one-quarter of the actual credit line. There is something wrong with this scenario. Also, it takes Chase Bank several days, if not longer, to post and clear debits to and from the credit card account.