Best Moving Companies in New York 2024

AmeriSafe Moving Services customers in New York frequently praise the company for its professionalism, efficiency and attention to detail, describing the movers as punctual, friendly and careful with their belongings.

John from Centereach was pleased with his move to South Carolina with AmeriSafe Moving Services: “The moving company AMEX came on time very professional wrapped the furniture as needed. They answered all my questions and they already have a truck to load out items to SC (very fast delivery). I must says that the crew were very friendly and efficient. Highly recommended to anyone thank you Amerisafe for helping us to find a great moving company!!”

Ben from New York City said he had an “amazing experience” with AmeriSafe: “To start off they came with 3 guys who were able to handle every aspect of the move from start to finish. They handled every large item and box with care and were able to answer every question I had, overall super professional and I’ll be referring them to anyone else I know that will be moving.”

Occasionally, reviewers mention delayed arrival of their belongings, a lack of communication and unexpected additional charges. One thing to note when you work with any moving company: Is it a broker or carrier? If it’s a broker like AmeriSafe Moving Services, know that it’s likely the company will assign another carrier to your move (in some cases, brokers also work as carriers and may handle some moves in-house).

When Diane from Ronkonkoma hired the company for her daughter's move, AmeriSafe didn’t communicate that the move would be subcontracted to another company. Seemingly due to miscommunication with the carrier, the move was delayed by a week, and Diane was ultimately charged about $900 more than she expected: “My daughter was in an empty apartment with no bed, tv, furniture, clothing, etc. ... Because of this, she was not able to start work until June 7th, when the next training class was being held. She lost out on 3 1/2 weeks of pay.”

New York reviewers on ConsumerAffairs love FlatRate’s pricing system, which eliminates surprise charges at the end of the move. They also mention that the company provides free boxes, tape and paper for wrapping items.

Even though Adrian of New York City had to book a last-minute move, he was happy with how it went: “I emailed FlatRate and they got in touch with me within the day. Then I figured out a quote from there with them and scheduled. The crew was very sweet and willing to help. They put my bedframe together, too. I had a table that was taken apart that they helped to put together. ... It was nice that they were willing to move everything up my flights of stairs because I was very worried about that part. The move was efficient and went smoothly.”

Shannon, also from New York City, said about her experience: “Everything went smoothly with FlatRate Moving. It was the cheapest quote that I received and they also gave me options for different days. My Facetime with Lawrence was wonderful. He was very informative. He had advice about moving my cats and that was sweet. The guys who helped were very friendly. I couldn't have asked for a better experience.”

While FlatRate’s prices are set upfront, keep in mind that the company does charge you two days prior to the move. Occasionally, customers have difficulty getting in touch with the claims department or receiving timely responses.

Marcos from New York City used FlatRate to move to Colombia and felt the company should have helped him better prepare for moving internationally: “When you're in a different country, you're dealing with different laws and processes. I was stumbling into all these things as it was happening. They didn't give me a list. I was told I needed a tax ID number for taxes and no one informed me about that. I thought I had to pay the shipping company the taxes directly. But there was a huge learning curve.”

Bronze Star Moving and Storage customers on our site often praise the company’s exceptional customer service, highlighting the team’s friendliness, responsiveness and commitment to customer satisfaction.

Rhonda of New York City said about her experience, “Choosing Bronze Star Moving and Storage was one of the best decisions I made during my move. Their friendly staff and excellent customer service made the entire process stress-free and enjoyable. I highly recommend Bronze Star Moving and Storage for anyone in need of reliable moving services. Their dedication to customer satisfaction and commitment to excellence sets them apart from other moving companies.”

Snieth from New York City said they received “stellar” service from Bronze Star Moving and Storage: “Their team handled our move with professionalism and care from start to finish. They were efficient, and organized, and went above and beyond to ensure everything arrived at our new home safely. We couldn't be happier with the level of service provided and would highly recommend them to anyone in need of a reliable moving company.”

A few customers mention significant price increases from the initial quotes Bronze Star Moving and Storage provided.

Henry of Brooklyn had this experience: “Bronze Star's rep says one thing and something else happens. The price is $3,000 more than it was to be, which is par for the course with a moving company. … They have a fleet of salespeople who get you to think that they're gonna be the ones handling the move, and after they subcontract the work out, you've got no customer support.”