AmeriSafe Van Lines Reviews

I traveled to the Pennsylvania area in Scranton to be closer to some family members. I hired AmeriSafe Van Lines for the move and setting it up with them was pretty easy. After giving me the quote, they said I was going to get two follow-up calls. Then, I called twice for other questions, but little stuff, and they reached out with some information about the pickup the day before, which was last minute. But it was what they said they were going to do. So I planned around it, then they came and got my stuff. Their customer service reps were pretty knowledgeable and in the end, the quote I was given almost matched the final price. There was a little bit off for a safe that we had in our closet, but it's really big. I just labeled it as an extra large safe, but it was over a couple 100 pounds. So that had a fee on it.

I wanted to share my experience with AmeriSafe Van Lines after my recent long-distance move. From the very beginning, their team was professional, organized, and made what could have been a stressful experience much easier. They communicated clearly throughout the process, arrived on schedule, and handled my belongings with care. I appreciated that they took the time to answer my questions and kept me informed about each step of the move.

Isiah **. I recently used AmeriSafe Van Lines for a long-distance move from North Carolina to Pennsylvania, and I was honestly pretty nervous going into it because I'd heard so many horror stories about moving companies. After talking with their customer service team, I felt a lot better. They explained the process, gave me updates along the way, and answered every question I had without making me feel rushed.

Yo, this is Chris. I’m gonna keep it real. This ain’t no AI. This is no Chat GPT. I’m telling you the truth. This company is the real deal. I really, really, really need to get the move and they really looked out. It was last minute and I was hoping to find something good and they pulled through. It’s very long distance, but they was able to do it. I appreciate the work that they did for me. I’m over here smiling as hell because I don’t know what everybody’s talking about but they really helped me out. They really, really did. I tell you that I can’t keep booting about this company.

Moving across the country is an incredibly daunting task, but I am so incredibly relieved that I chose AmeriSafe Van Lines to handle my recent long-distance relocation. From the initial inquiry through to the final box being placed in my new home, the team demonstrated a level of professionalism and care that I truly didn't think was possible in the moving industry.

So grateful for AmeriSafe Van Lines. I had to move twice in less than 6 months and the first move was a disaster! From furniture that was disassembled and not reassembled, to damaged items, lost items, and entrances blocked and no path to walk, my move was a nightmare. That was a huge company that advertises that they move celebrities and athletes. It took me months to unpack and find my way around. So I know what to compare with! They tried to be as organized as possible, labeling boxes on top and sides. They were there to help with last minute packing and were amazing at placing boxes exactly where they should go. Everything was reassembled properly and even with boxes everywhere we were able to function and easily find things as we unpacked. They were also reasonably priced. Highly recommend AmeriSafe Van Lines!

I am so grateful for AmeriSafe Van Lines. I needed to move for a job transfer and I went online and found them. The price gave me was very reasonable and so I took a chance. The guys did a fantastic job with handling my stuff and they all worked very hard. I just got delivered yesterday which was within a week of being picked up so I could not be happier. Thanks AmeriSafe and I definitely will recommend you to anyone else I know who's moving.

Absolutely amazing!!!! No need to go and take a risk with another moving company, they are everything you would want in a company when it comes to trusting someone with your valuables and being professional and extremely careful. This is my second move with Amerisafe. (Great bang for your buck) I am so satisfied once again, nothing damaged nor lost. Highly recommend!!!! Thank you Amerisafe

Shannon was a pleasure to work with, was patient and willing to help at any time. I felt no pressure and really appreciate Amerisafe's customer experience compared to other companies.

This company is GREAT!!! I did my move across the country about a month ago. They moved my 4 bedroom house from Texas to New Jersey. They came loaded and packed everything for me professionally using 2 trucks. Got my delivery on time and they assembled everything back in my new home. They assured me and answered my questions and concerns. I totally recommend this company for long distance moves. Great service!!

This company is beyond phenomenal! I've moved 5 times in the last 6 yrs and I stumbled across this company after so many disappointing moving companies robbing me blind. But this company here! I thank God for them! The young man assured me from the start that my move would be simple and no unexpected fees would be added and she kept her word! The level of customer service she provided me with throughout the process from start to finish was impeccable! The movers came and careful made sure all of my items were wrapped up and secured. And they cleaned up after themselves! If I ever have to move again, I will ONLY be using this company! I highly recommend them for any move!

AmeriSafe did the right thing and stuck with the original quote after discussion with Kimberly. Kimberly was able to achieve the resolution which included a $1000 refund that falls in line with the original cost. The move itself went well, and the crew was very good to work with and paid attention to detail. All household goods arrived in the original state and there was zero damage. The arrival time both at the household pickup and drop off was timely and within the time window committed. I would recommend getting an accurate quote on the inventory and pictures prior to signing your move.

AmeriSafe really took care of my family as we prepared for a 1,200-mile move across the country. The team stayed engaged, helped us understand the estimates and truck space, and worked with us when our space needs increased. A special thank you to Alex in Customer Service. She was patient, calm, clear, and helped us reach a reasonable adjustment so we could get loaded and moved. She made a very stressful situation and life event much easier. Thank you, Alex and the AmeriSafe team!

My experience was amazing, first they’re very responsive, they were always available to answer questions all the times, my rep was very helpful and nice. They handled my stuff very well on the pickup and wrapped up with care which is delivered in the same condition with no damages, then they gave me a free month of storage which is also great. They gave me a very good deal within my budget. Highly recommended of course.

This was my first time hiring movers, and what a great experience. Everything went smoothly. The office staff was friendly, helpful, and professional. The movers were careful, flexible, friendly, and professional. I would highly recommend AmeriSafe Van Lines.

I used AmeriSafe Van Lines for a move from NY to FL. They were the lowest priced of the estimates I got. There were no hidden fees. Even though they were the lowest priced, the service I received was first class. Excellent communication throughout the move. Friendly, professional, on time moving men. I recommend them for your moving needs.

Alex contacted me immediately for a resolution. She was extremely helpful in addressing my concerns, and was very understanding of my experience. I am satisfied with the resolution we have reached and appreciate AmeriSafe for taking the time to reach out and genuinely listen to my concerns and offer a solution. This matter has been resolved.

They did a good job overall. Waed was responsive and prompt when I called or texted. The moving team had me loaded in 3 hours a 1 bedroom 1000 sq. ft. apartment. They delivered on the day promised and the delivery team did a great job. They were helpful and accommodating and a conscientious worker. Thanks guys.

I couldn't be happier. They made my move from NY to FL effortless, taking great care of my furniture and offering free storage for 30 days, wrap and packed everything for me. And delivered everything on time. The team was professional, responsive, and efficient. Highly recommend their outstanding service!

Had a great experience with AmeriSafe Van Lines! I booked everything online, and the process couldn’t have been smoother. They confirmed the schedule, showed up on time, and delivered exactly as promised. I absolutely recommend them to everyone!

I appreciated how accommodating and patient the movers were. They were really flexible and accommodating to my last-minute changes. Their level of outstanding customer service is unusual, and I will definitely use them again. Thank you guys!!

AmeriSafe is a fantastic moving company. They have been very helpful in organizing and facilitating our move, on time and with no problems. I would highly recommend them. Thank you

AmeriSafe Van Lines team was patient and organized. I had more stuff than I realized, and the truck was getting full fast. Instead of panicking or charging me for a second trip, they rearranged the load mid-way through to make space. It was awesome how easily they handled it. I wholeheartedly recommend their services!

Amerisafe stepped in to help resolve concerns.

The moving contract was clear – no hidden fees, no weight surprises. The final bill matched the estimate exactly. That honesty is refreshing. I’d have paid the same to avoid the headache. They made it avoidable.

We were moving into our first home with a toddler in tow, and I was worried about how chaotic the day would be. Their movers immediately noticed we were juggling a lot and made sure to unpack the nursery items first. They even helped assemble the crib before leaving. That kind of thoughtfulness meant everything to us! Really great!!

We had a very specific window of time to move out of one lease and into the next. The movers coordinated the schedule down to the hour and made it all happen without a hitch. No storage units, no extra fees, no stress. It was a terrific experience!

They pick up was phenomenal. Very friendly and professional. They handled the whole pick up process and loading the truck alone. They drop off was very friendly and thorough as well. I was not able to be home while they unloaded my belongings and they sent me a video before leaving. All around 10/10 service from the workers!

Alexandra reached out and asked about our experience, she offered some resolution to the situation we had.

They were excellent. Best customer service I've had in a long time and they had a lot more patience than I ever would have. Seriously I can't even explain how professional and courteous they were. If I ever move again (hopefully not) they would be my 1st call. Thanks again!

A storm was forecast for moving day. AmeriSafe covered the loading ramp with a tarp and moved everything inside the truck quickly. Nothing got wet. The estimate never moved.

We did get some relief.

I moved from Boynton to a senior community in Delray. The crew was patient with my questions and worked around my schedule. They even placed furniture in the rooms I requested. Considerate. I slept fine that night.

Very late in delivery; sales rep deceived my mom into paying too much and used scare tactics to get her to pay; basically organized crime.

Alex stepped in to help me.

They offered to recycle our old moving boxes after unpacking. They took them back and left none behind. Environmentally conscious. The price was the same on paper and in practice.

You are not a national Van Lines. You broker out. You do not share that information. Stanford Van Lines, the company that you brokered out to is crap!

The packing materials were high quality – thick boxes, plenty of bubble wrap, and paper. Nothing was under‑packed. My glassware arrived perfect. The estimate never moved.

Updated on 08/09/2026: So we wrote a review a couple of weeks ago on a Thursday evening and by morning we were contacted by Alex from Amerisafe. She stated that negative reviews were harmful for their ratings and offered us 1,200.00 to rectify all of our losses and damages to our furniture. They then came back with a little higher amount, which still didn’t touch how much we had to pay. We declined, as money is not the issue but how they overcharged us and damaged our goods, which is just wrong in every aspect. Not only were we overcharged, the company breached their end of the contract, and that cost us even more money, as if 23,000 wasn’t enough!! This company has zero remorse for how they treat people and they need to be stopped!!!!!

I’ve been working with AmeriSafe Van Lines since March 2026 for a cross country move from Oregon to Maryland. I must say that Leo in sales was instrumental in helping me coordinate this move. They help coordinate a My one of my cars being transported cross country and Alden **, as well as Leo were very helpful in coordinating getting one driver to take my car cross country. It can be kind of confusing when multiple people start calling you and it was streamlined by having these point persons that I could reach out to and help me. My car made it safely from Oregon to Maryland. And my move is coming up in a few days. Don’t hesitate using AmeriSafe Van Lines for your move big or small!