Mayzlin Relocation

We called Mayzlin Relocation to help with a move. Jaxon was extremely empathetic and professional to give me an estimate. On the moving day, the team of five came and all were utmost professional, kind and extremely thorough. I was completely stressed and he put all of my fears and worries at ease almost instantly. They make moving look fun, the way they move boxes and furniture seamlessly and ever so cautious! Thanks for having amazing people and being a top notch company!

Start to finish, this was the easiest move we’ve made. The crew was friendly, punctual, worked nonstop, and was careful with all belongings and furniture…even tightened some legs on a couch for us without us knowing they needed tightening. Set everything where asked and offered to rearrange until the rooms looked right. Everyone at the office was also professional, explained the process and policies completely. We received multiple confirmations, progress, and post move calls to make sure we were happy at all stages. I highly recommend Mayzlin Relocation!

The quartet did a fantastic job. It took 4.5 hours to load and unload a 10' x 30' storage unit in two trips using a 20-foot truck. Thank goodness I didn't have to go it alone this time; I fed them and offered advice since I was so relieved. You may even have them assemble your order if you require that service.

The next time I move, not only do I want Mayzlin Relocation to make a move, I want the same team! The Mayzlin Relocation team provided the best moving experience I could have hoped for. They were careful to review the move plan before we started, made a note of any high-value items, and because there were two stops to the move, made sure they understood which items were to go to the new house and which would go into storage. They protected my tile and laminate floors from preventing damage. Then they carefully padded and wrapped the furniture to ensure it would be safe and clean.

It was a lucky day for me when Thomas and his packing crew arrived at my house. They all worked diligently and thoughtfully to make sure my belongings were packed with care. Then Thomas and his crew arrived and loaded the truck. It was then that all my concerns about my belongings traveling across the country in Charles truck melted away as they expertly loaded the truck. They arrived at my house in KS on time, as promised, and the crew was equally as professional as the NY crew. Christopher helped me navigate through what is often a stressful situation. They are not only experts in their field but also genuinely interested in taking the best care of their customer’s valuables, which truly made the outcome the best moving experience ever!

Our belongings were meticulously placed where they belonged in the cartons, not just tossed wherever. As shippers, these men put in a lot of time. Having the packers present to help lessen the stress because it was unclear when I would really be able to move into my new apartment complex. Thank you all so much!

William and Jackson provided excellent service throughout the entire process. They were prompt in their arrival, efficient in their job, and respectful of my belongings. It's never been less difficult to relocate!

Easily the worst experience I have ever had with a mover. Do not use this company. 1) Would not give a specific date for packing and loading or delivery. Kept saying the DOT does not allow that, funny part is the DOT website recommends that you get a specific update. 2) They as for a deposit which apparently is illegal in most states. 3) I did not get a call about when movers would arrive until I called twice 2 days before the day I was expecting to move. 4) When the movers did arrive the driver spoke almost no English (I believe Russian speaking) and was very difficult to communicate with. 5) When they packed dress clothes they just threw them in the bottom of a box, no hanging clothes not ever a bar in the box to hang them.

Dealing with the sales rep was great until I had an issue. Pick up was great, until it wasn't. Delivery almost didn't happen unless I surrendered another 700 dollars. I was told they would have to do a shuttle to unload without seeing the sight. I fought with them and had to video tape the road and driveway in order for them to agree. That is when communication stopped. They were trying to intimidate the driver just to push another service. All in all the move cost an additional 1,000 dollars but, the emotional stress can not even be measured with a monetary value. I really wish that a big news channel would do a story on the moving business. It's a racket and scam. They take advantage of you at a very stressful time in your life. I gave the company a rating of 2 because I did get my belongings and all in one piece.

Impressed by owner and packing team but it went downhill from there. No communication to keep me informed of delivery and it was a week beyond due date. Took me 4 messages before I rec’d a call. My belongings were delivered and boxes were placed upside down. Paid extra of $350 for grandfather clock and it’s damaged. Brand new patio covers torn, mother’s Lladro broken and Lennox bowl in pieces. My childhood rocking chair broken. Worker didn’t say anything about not finding pieces to attach headboard and he just pushed bed up against it. It’s as if the team delivering my belongings didn’t care, and just wanted the job done. Driver only had 1 more delivery after mine and he had just delivered 5. I haven’t finished opening boxes and wonder what other damage I’ll find.