American Van Lines Reviews

The movers looked at the situation, thought for a while, and then coordinated everything perfectly. It was remarkable to observe my couch navigate through that turn without making contact with the walls. It was a difficult place, but the movers made it look easy and stress-free.

They worked efficiently without being sloppy, making constant assurances to me throughout the process. I liked how they took the time to explain to me what they were doing instead of working silently. When my things were delivered right on time, I felt an immense sense of relief and gratitude.

I had to vacate my place in haste because of a lease problem. Everything was in disarray, and I felt like everything was happening too fast. However, American Van Lines helped me bring some order into the chaos. They were well-organized and focused, and I felt like they had experience in handling situations like this. They were professional, and I appreciated them for that.

My interaction with American Van Lines was fine. The rep I talked to rushed a little bit. He talked really fast. But I didn't have a problem with it. I liked that they were a lot cheaper than the other ones that I had. We also had to make a separate stop in Maryland to get some stuff out of storage and they accommodated us with that. They did all the wrapping of the pictures and furniture. We also needed to supply mattress pads, and I didn't have mattress covers. But they said, "Don't worry about it. I have plenty. I'll take care of you." They were fine. I was pleased with my experience.

My brother had passed away and I had to unload his house and sell it. And at that time, I was planning on selling my house. My son moved to Montana and I was in California. So, I bought a house here in Montana, and I moved half of my house in California through American Van Lines. I wanted to keep it for a while and make sure I really liked it here. American Van Lines was wonderful. I boxed up a lot of stuff, and I only moved several items of furniture. I had a lot of paintings that I cherished. They were very good about wrapping them up and bringing them here to Montana. They were great about unloading part of the house that I wanted. I had to make two stops because I also had a storage unit where I had put a bunch of boxes just to store it because I lived in a townhouse. I didn't have a garage. So, they went to the storage first. They loaded that up, then they came to my house, loaded it up, and brought it to Montana.

My mother recently moved cross country with American Van Lines. We have moved many times and this is the worst company we have ever used. The pick up and delivery dates were not correct. It was a third party that delivered the furniture. They would not accept the cashier check as payment because they were a third party and this is how they told us to pay the remaining balance. We had to call the van lines and pay by credit card before they would unload the truck. I would never recommend this company.

American Van Lines was on time, organized my packing well, and communicated effectively at every step of the relocation. American Van Lines displayed exceptional efficiency and professionalism, particularly given the short notice I provided.

I had to relocate due to a new job while preparing for a wedding. American Van Lines crew was a big relief. They took care of everything, and I didn’t have to worry about anything.

The stairs were not only small but also hard to navigate, however, the employees of American Van Lines did it calmly without trying to rush into something. It did take a while, but it was better than having them rush and scratch my belongings.

The parking situation was a disaster, especially as there were few parking spaces and restrictions. I was expecting major delays. However, American Van Lines handled the parking situation very well, and everything was coordinated very well.