JK Moving Services Reviews

JK handled my move that involved shipping some belongings to a new house and storing others for later shipping to another home. Important items were shipped to the wrong location. It took days just to get a quote for shipping the stored items. When unable to reach to the party I had been dealing with, I’d be put in touch with someone else; each new person didn’t know what I’d discussed with the last one.

Very disappointing experience. I would not recommend JK Moving. I hired JK Moving for a very short, 2-mile express move from house to apartment. The sales rep came to my home, carefully reviewed everything, and provided what seemed like a professional and accurate quote based on a 6-hour job. I was very clear about all details, including that we were moving to a third-floor apartment with no elevator. I even followed their advice to consolidate all boxes to reduce cost.

The movers were ok picking up my boxes and furniture; however, they were very careless unloading boxes and furniture items. It didn't seem like they paid attention to the "fragile" labeling either. The movers were in a hurry to get to another town. I had some things missing and broken. If you hire these movers, go for the price with no deductible.

The packers showed up to my house and could not unlock their truck to get to their packing supplies. They wasted about a 1/2 hour or more milling around outside before I went out to check on them. They told me their key wouldn’t unlock the padlock to the truck. My neighbor happens to work security so I went next door see if he could help, but he wasn’t home. They continued waiting for help from JK moving company, which never arrived. A long while later, my neighbor showed up and was able to jimmy the padlock, but it took him quite a while. The company personnel never arrived.

The movers did not speak English so communication was VERY difficult! Packing was part of the estimate but no packers were sent on the move date. The packing was VERY unprofessional? Clearly no training in the art of packing! Crystal was packed with cast iron cookware! Wooden salad bowls were wrapped much better than glass. Some glass jars had no packing material. Some glass and utensils were thrown into boxes with no wrapping. I signed and asked about a credit card and was told that the same one would be used as the day before and then several days later received a threatening phone message about turning my account over to a collection agent! Clearly the movers did something wrong with my payment but I am being blamed. I did nothing but what they asked!

Moving from Virginia to Massachusetts is no small undertaking, but this team from JK Moving (led by Oscar) made the entire experience seamless and stress‑free. From the first interaction to the final delivery, they were considerate, professional, exacting, and consistently impressive. Every item was handled with care and respect, communication was clear and timely, and the crew worked with a level of precision and thoughtfulness that immediately put me at ease. They were prompt, organized, and unfailingly courteous—true professionals who clearly take pride in their work. It’s rare to say this about a move, but the experience exceeded every expectation. My belongings arrived safely, exactly as promised, and without a single issue. I would recommend this company without hesitation to anyone looking for a moving team that is reliable, meticulous, and outstanding in every way.

JK Moving Services provided a household goods move for us from Washington, DC to Chicago. Parts of this service were excellent, but other parts of the service were deplorable. On the positive side, the movers were courteous and professional, and the move coordinator was outstanding. On the very negative side, however, two pieces of furniture were badly damaged in transit, and two lamp shades were lost entirely. We carefully prepared and submitted a claim for the incurred damage and lost items, which were subject to a $500 deductible. Very disappointingly, we received a response to our submitted claim, devaluing the damage sustained by our six month old solid walnut table and other claims, such that the total assessed damage and loss summed to less than the $500 deductible, so we were compensated ZERO for our losses. Therefore, I strongly recommend AGAINST using JK Moving Services.

Between the things JK Moving broke and the things they lost, here's my advice: you'd be better off just throwing your things away rather than entrusting them to JK Moving. In my most recent move with them, irreplaceable framed photos were lost, and three pieces of furniture had significant damage. If you can't get the item into your car, seriously think about selling it or giving it away before moving it.

I moved with JK Moving this year and had a great experience. The team went above and beyond for me at each location (I moved long distance). My driver, Linton, was AWESOME, accommodating, funny, personable, and thorough. I ended up taking more than I planned and it didn't cause any issues for my move, thankfully!

I recently worked with JK Moving Services, and I can confidently say they are in a league of their own. From start to finish, the entire experience was seamless, professional, and truly stress-free. Every member of the team I interacted with was knowledgeable, courteous, and genuinely committed to making the move as smooth as possible. If you’re looking for a moving company you can trust—one that treats your home and belongings as if they were their own—JK Moving Services is absolutely the best choice. I couldn’t be happier with my experience and would recommend them without hesitation.