JK Moving Services

JK Moving Services

 4.2/5 (20 reviews)
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JK Moving Services

About JK Moving Services

JK Moving is one of the largest independent moving companies in North America and has a fleet of more than 240 vehicles. The company has over 40 years of experience with long-distance moving and has won multiple industry awards, including from the American Moving & Storage Association. JK Moving has completed over 500,000 moves for customers.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Virtual and in-home consultations
  • Highly trained movers
  • As low as 0% financing available

Cons

  • Better for high-end moves
  • No immediate online quotes

Bottom Line

JK Moving offers long-distance residential moves handled by an experienced team. It provides 24/7, live customer support and has a highly rated mobile app for convenience.

Top JK Moving Services Reviews

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Rated with 5 stars
Verified

We had a very good experience with JK Moving. They packed everything up very well and they unloaded it when we got here. Everything was packed very professionally, nice and neat. ...

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Rated with 5 stars
Verified

I was very pleased with them. The reps were were all extremely good. I spoke with Theo and he was extremely helpful. The movers were good. They did an extremely good job packing. ...

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COVID-19 information

JK Moving has put multiple measures in place to ensure its customers' safety. The company states it is closely following guidelines put in place by the federal government, local governments and the Centers for Disease Control to ensure the safety of every move. JK Moving also offers multiple ways to help give you a moving quote, including virtual consultations and virtual self-surveys.

JK Moving services

JK Moving offers highly customizable moving and packing services for families across the country and has moved more than 500,000 families over 40 years. Most services can be customized to the specific needs of a situation, like extra padding for breakables or short-term storage in case of weather delays. In addition to general moving support, JK Moving also offers full-service packing, secure storage, project management for commercial moves and cross-country moves.

The company trains more than 1,000 employees each year, and all of JK Moving's employees undergo background checks and drug screening. It offers financing at rates as low as 0% (up to $50,000), valuation coverage in case your belongings are lost or damaged, and 24/7 live customer service. The company has a fleet of more than 240 vehicles equipped with GPS tracking and dashcams.

  • Long-distance moves: Whether you’re moving to the next state or across the country, JK is able to help.
  • Storage: JK Moving's modern warehouses have 24/7 video surveillance, motion sensors, options for climate-controlled storage and fire-suppression systems to keep belongings safe and secure for as long you need to store them
  • Small moves program: The company's small moves program offers fast moving services for customers who are moving from smaller living spaces or who have less to move.

JK Moving prices

JK Moving doesn’t provide pricing without knowing the specific details of your move. The number of items you’re moving, the total weight of your move, the distance of your move, and more details are required to give you an accurate estimate.

JK Moving offers multiple ways to help give you a moving quote, including virtual consultations and virtual self-surveys.

JK Moving FAQ

What is JK Moving's deposit policy?

JK Moving requires deposits, but the amount may be as low as $250.

Is JK Moving registered as a carrier or a broker?

JK Moving is registered as a carrier with the Federal Motor Carrier Safety Administration (FMCSA).

Does JK Moving vet its employees?

Yes, all employees go through drug testing and a background check.

How does JK Moving provide estimates?

Customers can use an AI-powered technology that lets them conduct a survey of their home themselves when it's convenient, or they can work with a dedicated move consultant virtually to conduct a live visual survey of their home.

Does JK Moving ship vehicles?

Yes, JK can coordinate the relocation of any type or size of automobile inside the United States.

Does JK Moving have a tracking app?

Yes, JK Moving has an app that customers can use to track the status of their move. Separately, JK Moving’s trucks have dashcams that are used to monitor driving behavior.

Is JK Moving a good mover?

JK Moving has a lot of benefits that make it stand out as a moving company. Getting a detailed in-home quote or virtual consultation means that your estimate will be more accurate than a phone or online quote. The company uses sustainable practices, minimizing negative effects on the environment. The one downside is that is that JK tends to be better for high-end and large moves, rather than smaller moves.

Overall, we think JK Moving is a good option if you’re considering a move. The company has high-quality practices and takes steps to ease the stress of a move, no matter the type or distance.

JK Moving Services Reviews

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How do I know I can trust these reviews about JK Moving Services?
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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Jan. 24, 2023

I was researching moving companies to get an idea of how much it will cost me for an upcoming move, so I sent JK Moving for an estimate. What I ended up getting was multiple daily phone calls and/or IMs telling "Ready to move? Use us!" "Call us so can move you!" "You still have time to call us for your move!" What I did NOT get was the estimate I hoped for, because when I called them back there was never anybody in the office, and nobody called saying "We'd like to discuss your estimate...."

When I finally got through to somebody they couldn't even begin to tell me what I asked for, but they took my message not to call me I'd call them when I was looking to move. Of course, I STILL got calls and texts for the next month (during the Holiday when I was expecting calls and texts from friends and family), just not so many. I swear, Collection Agencies are less harassing.

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    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 31, 2022

    Where to even begin. The loading crew showed up late and unprepared. They did not bring the appropriate paperwork and asked me to print it. Yes, let me unpack my printer, find paper and do your job for you. One guy showed up almost two hours late, hung over with an upset stomach. He destroyed my bathroom. I had to clean up feces and puddles of urine while trying to move out of my home. We were an out of state move from Texas to Colorado. We kept trying to get updates on where the truck was and when it would arrive. JK had no idea because they subcontracted us to another mover after we explicitly stated that we did not want to be subcontracted and if they were going to subcontract us we would go with someone else. Our TV's arrived broken. I have dozens of framed photos that have been shattered. Furniture arrived dirty and damaged. Numerous boxes were damaged and wet on arrival. DO NOT USE THIS COMPANY.

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 12, 2022

    DO NOT USE THEM. Did not send enough staff for the move. Crew was at the house for two full days, had to postpone closing of the house because the movers were not done. Original quote was for just under 10K. Just received new total for 24K. This is absurd and I will not go quietly about it. DO NOT USE THEM.

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: June 20, 2022

    I'm being charged the full amount for a move that didn't happen due to a cancellation I had to make because the moving coordinator couldn't return my call to confirm an available day. I had to work with another moving company who had an opening on that day instead. In the meantime, due to their "contract" they expect me to pay $918.00. For 30 years of moves including cross-country moves, I've never had a problem with movers. This is a first. I'm contacting an attorney.

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 21, 2022

    We haven’t moved yet. We will experience their moving service at the end of June. But the preliminary walk through, the answering all our questions to the answer estimate quote could not have been handled more professionally. Outstanding customer service. We received 3 estimates in total, it was the confidence that our move would be handled with care through delivery of our cargo at our destination.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 14, 2021

    JK Moving met all my needs and the price. They came out, gave us a quote and it was accurate. The driver was very nice, and the people who loaded were very nice as well. I'd tell others to go with JK Moving unless they find something that they think is much better. They were very honest and very good at packing my stuff. I would just go with them.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 7, 2021

    I had three different contractors come up to the house to give me estimates, but I was the most comfortable with talking with the people from JK and what they had to say. I called them up, and they were out in a couple of days and had a quote and they were able to meet all of my timelines. My overall estimate came in less because I ended up moving some stuff myself. But if I hadn't done that, it would've probably been pretty accurate. The lead guy had enough people out there to take care of what needed to be taken care of, and everything went smooth. They worked hard. They wanted to get the job done and got it done.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 6, 2021

    We've looked at others, but we liked the JK Moving representative that came and the pricing. Everything was very clear and upfront. We were well informed and didn't feel like we were going to be charged more later or that kind of stuff. They were on time. Everybody was friendly and very conscientious. We were overall very happy. I told somebody to give them a try.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 5, 2021

    I was very pleased with them. The reps were were all extremely good. I spoke with Theo and he was extremely helpful. The movers were good. They did an extremely good job packing. They were very good when they unpacked. I do have a claim in for a damaged chair and I have not heard back from that, but I hope they will cover that claim.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 4, 2021

    JK Moving picked up my stuff, packed it and moved it about 800 miles. Everything went quite on schedule and they didn’t have any major breaks. I was satisfied with the experience.

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    JK Moving Services Company Information

    Company Name:
    JK Moving Services
    Address:
    44112 Mercure Circle
    City:
    Sterling
    State/Province:
    VA
    Postal Code:
    20166
    Country:
    United States
    Website:
    www.jkmoving.com