Allied Van Lines Reviews
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About Allied Van Lines
Allied Van Lines (USDOT No. 76235) has been in business since 1928 and operates through a network of more than 400 agents across the United States. Allied Van Lines helps households and businesses with local, long-distance and international relocations. Its services include full-service packing, short- and long-term storage, online shipment tracking and auto transportation. The company also offers expedited shipping for small loads using portable storage containers.
- Auto and boat transport
- International moves
- Small load express shipping
- Wide availability
- High pricing on local moves
- No 24/7 claims number
- Some complaints regarding storage
Helpful Reviews
What is Allied Van Lines?
Allied Van Lines works with an extensive network of movers across the country to facilitate relocations almost anywhere. To get a quote on a local or interstate move from Allied, you’ll need to provide some details about your move and contact information. After receiving your quote, an Allied relocation assistant will help you plan and schedule your move.
While arranging your move, you'll have the opportunity to request additional services, such as storage in transit. Keep in mind that Allied requires a virtual or in-home inspection before your moving date. After all your belongings are loaded up, you can track your shipment online or through an app.
Allied Van Lines moving services
Allied Van Lines offers a variety of moving services, including:
- Local moves
- Long-distance moves
- International moves
- Corporate relocations
- Residential moves
- International shipping
Some services at Allied are included in the upfront estimated price, such as loading and shipment tracking. Customers can also purchase materials for do-it-yourself packing or hire a team, usually at an hourly rate. Those looking to reduce costs can request professional packing services specifically for fragile items, allowing you to pack the rest of your belongings yourself.
In addition to moving and packing, Allied offers additional services, including:
- Auto and boat transport
- Storage for in-transit items and long-term storage
- Furniture disassembly and reassembly
- Express small shipping for lighter loads
Allied Van Lines also offers international moving services in 130-plus countries.
Allied Van Lines costs
Allied Van Lines mentions on its website that interstate moves typically range from $2,200 to $10,000. Costs can vary greatly depending on where you live, where you’re going and how many items you have to move. As of publishing, the company lists the following pricing:
| Miles | One-bedroom apartment | Two- to three-bedroom house | Four- to five-bedroom house |
|---|---|---|---|
| 150 | $1,800 to $3,000 | $5,500 to $7,500 | $10,500 to $13,900 |
| 400 | $2,200 to $3,500 | $6,700 to $9,250 | $12,900 to $16,900 |
For comparison, the average cost for a cross-country move is around $10,000 (depending on the traveling distance and size of the load).
The total weight of your shipment is one of the biggest price factors, so the estimate could be inaccurate if you don’t account for heavy items. Allied Van Lines has additional charges for certain services, such as full-service packing and boat and car transport.
Allied Van Lines offers both binding and non-binding estimates. The initial quote you receive will most likely include labor, transportation and basic moving equipment. Additional charges may include fuel surcharges, stair fees, long-carry fees and bulky item fees.
Allied Van Lines FAQ
Is Allied Van Lines a broker?
Yes, Allied Van Lines is registered as both a broker and a carrier, according to the Federal Motor Carrier Safety Administration (FMCSA).
Does Allied Van Lines have insurance?
Yes, Allied Van Lines includes basic liability coverage with every move, but it only reimburses 60 cents per pound per item on lost or damaged belongings. So, if your mover damages a 30-pound TV worth $1,000, you would receive only $18.
For those seeking more comprehensive protection, Allied offers full valuation coverage through its Extra Care Protection plan. Unlike the basic liability coverage, Extra Care reimburses the actual value of your items.
Can I track my move with Allied?
Yes, Allied Van Lines has an online tracking tool you can use to check the status of a move.
Can Allied Van Lines move my car?
Yes, Allied Van Lines offers both enclosed and open container shipping on vehicles. Most customers receive their vehicle at the destination within three to seven business days.
Does Allied Van Lines offer packing services?
Yes, Allied Van Lines offers full-service, fragile-item-only packing and DIY packing.
Does Allied Van Lines require an in-home/virtual survey?
Yes, Allied Van Lines requires an in-home or virtual survey before providing an estimate and booking your move.
How do you file a damage claim with Allied Van Lines?
To file a damage claim with Allied Van Lines, fill out a claim form online using the Allied Van Lines Claim Form or call the customer service line. After submitting your claim, a claims adjuster will be assigned to review it and reach out with the next steps.
What is Allied Van Lines' cancellation policy?
If you cancel your move with Allied Van Lines before the movers start loading your items, you won’t be charged any cancellation fees. To cancel or reschedule your move, call your agent and provide your reference number.
How long does an Allied Van Lines move take?
A local move with Allied Van Lines can be completed in one to two days. A long-distance move can take a week or more.
Still have questions?
Is Allied Van Lines worth it?
Allied Van Lines is best suited for long-distance and international moves where full-service handling and shipment tracking are priorities. The company’s nationwide agent network, international shipping capabilities and optional packing and storage services make it a strong choice for families relocating across state lines, corporate relocatees and customers coordinating overseas moves. Customers who value convenience may also appreciate features like online shipment tracking, auto transport and professional packing options for fragile items.
However, Allied may not be the best fit for every type of move. Budget-conscious customers could find its pricing high compared with some competitors, especially for local relocations where full-service options may not be necessary. Those planning small, short-distance moves might benefit from exploring more affordable local moving companies or rental truck services instead.
Allied Van Lines Reviews
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Reviewed May 11, 2026
I had a very good experience with Allied and their partner Bayshore Moving cross country from DC to California. I utilized the packing service and everything was well organized and delivered quickly and in order. The staff are all efficient and responsive. Definitely recommended.
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Reviewed April 15, 2026
The entire experience, from meeting the consultant to deliver of property, was a smooth and efficient process where every detail of importance was made clear. When meeting the travel consultant to determine the price quote, I was informed of what I needed to know to facilitate a smooth transition. I really appreciated the information provided about how to avoid fraud in the industry. From there, I was left to make my decision on whether or not I wanted to move forward.
After making my decision to move forward, I was introduced to the coordinator to begin finalizing the logistics. At the time I had some information on the destination for delivery but not the complete details. I was able to provide what information I had, and then submit the remaining details after they were finalized. Those accommodations were a great help and speak to their professionalism and why I would recommend them in the future. While my belongings were in transition, I was kept informed via email of best practices and expectations for delivery.
As a result, I was prepared for next steps as my delivery date approached. I connected with the driver and my items were delivered in great condition. Everything was accounted for, he sincerely emphasized that my satisfaction was the top priority, we addressed all paperwork as needed, and he was a pleasure to work with. Special thanks and shout out to the team that supported my move: Consultant - John Grisham Jr., Movers - Bayshore Moving Team, Coordinators - Laurie Allgaier/Tonya Fortier/Joannie Cortina, Driver - Alan
Reviewed March 9, 2026
My second time with paying for a mover. 1st time with this company. Because I know what to expect this review will be excellent. Cheap people shouldn't shop cheap prices and then complain. Matthew **. Excellent job.
Reviewed April 6, 2026
The U.S government hired this company for our move from USA to Sicily, in June 23rd of 2025 my household items to include my only child's remains were burned in a freak accident during transport on the highway outside Houston, we were NOT notified until July 2nd, out of the 9 crates we shipped, 5 were completely destroyed by the fire, 4 remained with fire, smoke and water damage.
I flew from Sicily to Houston to try and recover my child's remains, hoping they were in one of the damaged crates. Once there, they opened the crates and the smell of mold canceled the inspection and couldn't go through my belongings, they said a special group from SERVPRO would clean my items before returning them to me.
Long story short: SERVPRO threw into the garbage my daughter's belongings and mementos, unpacked and repacked valuables that I received broken, stole some of my valuables, and the insurance policy? $6 per pound, 9k pounds in total, $54,000 out of which $27,000 will go to SERVPRO! DO NOT WORK WITH THIS COMPANY and double check your contract!
Reviewed March 24, 2026
There is NO WAY I would every use this company! I tried to return a call & ask questions about the move & the contact at (419) 897-4019 was unbelievably rude me & said he did not want my business. Totally unprofessional & and disrespectful. No one should use this company for any type of move.
Reviewed March 19, 2026
I would strongly advise others to be careful. I would strongly advise others to be extremely cautious when dealing with this moving company. I paid $404 upfront to start the moving process for a scheduled move on 1/8/26–1/9/26. On the day of the move, the company canceled and left me completely stranded without movers or assistance. This created a very stressful and disruptive situation.
My main point of contact was Deby, whose communication was rude, dismissive, and highly unprofessional. Attempts to resolve the issue respectfully were met with poor customer service and no accountability. Even though no moving services were ever performed, the company has refused to refund my $404 payment. From my experience, they accepted payment but failed to deliver the agreed service or properly resolve the issue afterward. Customers should be very careful about paying upfront fees and should thoroughly research this company before booking. I am currently pursuing formal complaints and other remedies to recover my money. I hope this review helps others avoid going through the same experience I did.
I contact the local agent, and it looks like you went with Two Men and a Truck, not Allied Van Lines. Please remove this review from our listing and put it where it belongs with them.
Reviewed March 6, 2026
Awful moving experience. Pickup was late. Delivery was over a week. Dirty broken item. Scratched. Dented. Ripped furniture. Very little communication from the driver. Coordinator said to contact driver. Driver said, "You have to contact Coordinator."
Reviewed Feb. 26, 2026
Excellent service. Jamie ** in sales, came to my house and answered every question, and responded promptly to my texts even after hours and on weekends, packers were efficient, friendly and respectful. Loaders were the same. They came when they promised and delivered as promised. No damage or breakage. They did exactly as expected, and I would recommend them to anyone.
Reviewed Feb. 18, 2026
Our first impression of the local contact Wes ** was very good. He seemed pretty thorough. Wes was available to take my call on the evening of packing due to some concerns with the attitude and way they were labeling and packing various items. There were approximately 15 boxes that we were charged for that we packed or were from a retailer. There were also approximately 15 boxes that the mover had to come and back on the day of loading. Between Wes and/or Brittaney in the San Diego office, we were credited for the boxes we were charged for. But there was no follow through on Wes's part after the call that evening. This is a frequent complaint that the local rep comes in and does their job but they don't follow through whether things went well or not so well. It's like they wash their hands of it. Brittaney was fantastic in her communication every step of the way.
The moving guy and his team were excellent and very conscientious of our items. The packers on the loading side were some of the worst packers we have experienced in our 11 moves. Boxes were not labeled, some items that should have been put in the bright pink box like cords for tv's or monitors were missing. When I spoke to Wes that night of packing, he said they were part of a standard group of packers that is used. In our minds this particular group of individuals left a lot to be desired and we have nothing good to say about them. I rate this review as being dissatisfied because of the lack of follow through and the packers. I am not sure I would use this company again unless I could cherry pick who I wanted to pack and load. As I mentioned above, the driver and his team were fantastic but that didn't make up for the issues on the day of packing.
Reviewed Dec. 30, 2025
I am very familiar with cross-country moves, so I paid more for what I thought would be a premium experience this time. Unfortunately, Allied was an unbelievably horrible experience from the beginning to the end, and I would not wish this upon my worst enemy. They claim to be all one company, but it was clear that every stage was a different entity with no context or continuity. They are just as bad as a broker. As soon as they sold us on the quote, the sales people were non-existent, and we could not get a hold of anyone. Everyone's email response was that they were out of office, and the customer service phone line just redirected, until we ultimately gave up and hoped that they would show up on time.
We paid so much money for them to pack and unload our stuff, and they were surprised both that they had to pack and unload (both sets of movers, in WA & IL). A small two bedroom apartment took them 12 hours to pack up, and we were late to get on the road for the move. They took breaks all of the time, never apologized, and never hurried. Customer service forgot that we had our stuff in storage, and were surprised when we called to tell them about the date to unload our things.
When the movers showed up, even though we paid for the unload, they scammed us and never notated it in the contract, and we had to unload everything ourselves. I was in my third trimester of pregnancy and they still wouldn't budge. All of our TVs were broken. My desk chair had the head ripped off. Our things were not handled with any care. One of the movers clearly had no experience and scratched up our new walls, doors, and wooden floors. When we went to manage the damage, we submitted the claim within 24 hours, and it took them 3 months to send someone, and 6 months to receive a check from them. I cannot believe that this company is allowed to exist, and I am writing this review in hopes that you will see this before you book and avoid suffering through this poor treatment from Allied.
Allied Van Lines Company Information
- Company Name:
- Allied Van Lines
- Website:
- www.allied.com
