24/7 Logistic Services

Dear Robert,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that your move with us was a smooth and pleasant one, especially during a long-distance relocation.

We take pride in providing a high level of professionalism and customer service, and it's truly heartening to know that you found our company easy to work with. Our dedicated crews are committed to ensuring the safe and efficient loading and unloading of your belongings, and it's wonderful to hear that they were respectful and attentive to your needs.

Evelyn and the rest of our office staff will be delighted to hear your kind words. They work tirelessly to assist our customers and make the entire process as seamless as possible.

Your feedback is greatly appreciated, and it serves as a reminder of why we do what we do – to make our customers' moves as stress-free as possible. We understand that moving can be a challenging endeavor, and we are here to support you every step of the way.

Thank you once again for choosing us for your move and for sharing your positive experience. If you ever require our services in the future or have any questions, please do not hesitate to reach out. We wish you all the best in your new home!

Warm regards,

Office

Thank you so much for choosing our moving services again and for taking the time to share your wonderful experience with us! We are absolutely thrilled to have had the opportunity to assist you for the second time. Our dedicated moving crew takes immense pride in their professionalism and attention to detail, ensuring that your belongings are handled with the utmost care.

It's fantastic to hear that our team packed your items securely and efficiently, resulting in a smooth transition to your new place. We understand how important it is for everything to arrive safely and intact. We also appreciate your kind words about our pricing. We always strive to offer competitive rates while maintaining the highest level of service quality.

At our company, customer satisfaction is our top priority, and we're delighted that you've noticed our commitment to transparency and fairness when it comes to charges. We believe in making your moving experience as stress-free as possible, and we're thrilled that we could meet your expectations in this regard.

Thank you once again for your trust and loyalty in choosing us for your moving needs. Should you require our services in the future, please don't hesitate to reach out. We look forward to the opportunity to serve you again. Wishing you all the best in your new home!

Thank you so much for your glowing review! We are thrilled to hear that your experience with our moving company was nothing short of amazing. Our team takes great pride in providing professional, kind, and considerate service to our customers, and we're glad that we were able to meet your expectations.

We understand that moving can be a stressful experience, especially when you're entrusting your belongings to a moving company for the first time. That's why we strive to create a seamless and worry-free process for our customers. It's fantastic to hear that we were able to alleviate your concerns and provide you with a positive moving experience.

We believe in transparency and honesty, which is why we make sure there are no hidden fees or surprises when you book with us. Your satisfaction is our top priority, and we're delighted that you found our services to be trustworthy and reliable.

Thank you once again for choosing our company for your move. We truly appreciate your recommendation, and we look forward to serving you again in the future if the need arises.

Dear Billy,

Thank you so much for reaching out to us and sharing your positive experience with Jamie at 24/7 Logistic Services! We greatly appreciate your feedback and are thrilled to hear that Jamie was super helpful in every way.

We also want to thank you for choosing our services and for finding the preliminary documents and pricing acceptable and within scope. It's great to know that the load in Virginia went well, despite the minor issue of some packing trash not being picked up. We apologize for any inconvenience caused, but we're glad to hear that you had the house cleaned the next day, ensuring a smooth transition.

We understand that the delivery to Florida took longer than the initially communicated timeframe of 7 days. It's possible that somehow delivery days were assumed to be calendar days as opposed to business days. We apologize for any inconvenience this may have caused. Your feedback regarding the timeline is valuable to us, and we will use it to improve our estimates for future reference.

On a positive note, we're thrilled to hear that the delivery itself was excellent. The movers, Igor, Ben, and Tresgegor, were described as fabulous and demonstrated excellent teamwork, steady performance, and expertise in handling your belongings. We're pleased to hear that nothing was broken, and that any minimal scratches or dents were kept to a minimum. Their professionalism and dedication are truly appreciated.

Thank you for your trust in 24/7 Logistic Services and for taking the time to share your experience. We strive to continuously improve and provide exceptional moving services to our valued customers like you. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We sincerely appreciate your feedback and look forward to serving you again in the future!

Best regards,

24/7 Logistic Services

Dear Dixie,

Thank you so much for taking the time to share your exceptional experience with 24/7 Logistics. We are thrilled to hear that our team members, Jamie, the dispatcher, and Roman, provided excellent service during your move and made the entire process easier for you.

Our team members work hard to ensure that every aspect of the moving process is handled with care and professionalism, and it is fantastic to hear that Jamie was able to provide exceptional service and make it easier for you to move. We are glad that the dispatcher kept you informed of the crew's arrival times, and that Roman and his helper were respectful and careful while handling your furniture.

Thank you for choosing 24/7 Logistics for your move, and we appreciate your kind words. It means a lot to us that you will spread the word about our exceptional moving company. If you need our services again in the future, please don't hesitate to reach out to us.

24/7 Logistics Team.

Dear Neil,

We sincerely apologize for the challenges you experienced during your recent move, and we appreciate your feedback as it helps us improve our services.

First and foremost, we understand your frustration regarding the additional costs that were incurred due to the inclusion of extra items in your inventory. As part of our commitment to transparency, we strive to provide accurate estimates based on the items listed in the inventory. When additional items are added, they may require more space, which can affect the overall cost of the move. We apologize if this wasn't communicated effectively, and we will work on enhancing our communication in this regard.

We are also deeply sorry to hear about the damage to your furniture and the loss of boxes. Our goal is to ensure the safe transportation of your belongings, and any damage or loss is taken seriously. We do have a claims process in place to address such issues. When speaking with Customer Care you were provided with the claims website, and we encourage you to initiate a claim for the damaged items so that we can work toward a resolution.

Regarding the delivery timeline, we apologize for any inconvenience caused by the 12-day duration. As noted in our guidelines, delivery times are typically calculated in business days to provide a more accurate estimate, especially for moves covering longer distances. However, we understand that the extended delivery period may not have aligned with your expectations, and we will reevaluate our communication to ensure clarity in the future.

Your feedback is invaluable to us, and we are committed to addressing these issues and making improvements to prevent similar situations in the future. We understand your frustration, and we genuinely appreciate your patience during this process.

If you have any further concerns or need assistance with your claim, please do not hesitate to reach out to our customer care team. We are here to support you and work towards a resolution.

Thank you for giving us the opportunity to improve, and we hope to regain your trust in the future.

Sincerely,

Office

We're truly sorry to hear about your recent experience, and we appreciate you taking the time to share your feedback with us. We understand that moving can be a stressful process, and it is our goal to make it as smooth and transparent as possible.

First and foremost, we'd like to clarify the situation regarding the shuttle service charge. Our aim is never to add unnecessary expenses, but rather to ensure the safe and efficient delivery of your belongings. The decision to use a shuttle service is typically made by the driver of the semi-truck, and it is based on the accessibility and safety of the delivery location. As outlined in our terms and conditions, accessorial charges like the shuttle service are mentioned as potential costs that may or may not be applicable.

Regarding the consolidation of items, it's important to mention that this practice is standard in the moving industry and helps optimize the use of space during transportation. This approach is often more cost-effective for customers, as it reduces the overall shipping costs.

We genuinely apologize if you felt that we did not provide you with the necessary information to make informed decisions. We are continuously working to improve our communication and ensure that our customers are well-informed throughout the moving process.

We take your feedback seriously, and we'll be evaluating our processes to see how we can enhance the customer experience. Your satisfaction is important to us, and we're committed to addressing your concerns and making necessary improvements.

If you have any specific concerns or questions about your move, please don't hesitate to reach out to our customer service team. We're here to assist you and provide any additional information you may need.

Thank you for bringing this to our attention, and we hope that we can work towards a resolution that leaves you with a more positive impression of our services.

Sincerely,

Office

Thank you for your fantastic review! We're thrilled to hear that our team provided you with excellent and efficient service during your move. Our top priority is ensuring the safety and care of your belongings, and we're glad to know that everything was wrapped and handled with precision.

Your recommendation means a lot to us, and we greatly appreciate your kind words about our team's focus and responsiveness. If you ever need assistance with another move or have any questions, please don't hesitate to reach out. We're here to help and make your moving experience as smooth as possible. Safe and happy times in your new apartment!

Thank you so much for your kind words and for taking the time to leave us a review! We're absolutely thrilled to hear about your positive experience with our moving services during your transition from FL to NYC. It's great to know that we were able to smoothly handle the unique challenges of moving between buildings with different rules and regulations.

We understand the importance of punctuality and convenience during a move, and we're delighted that our team was able to deliver your goods at a time that worked perfectly for you, even arriving earlier than expected. Providing extraordinary customer service is at the heart of what we do, and we're glad to hear that our efforts made a positive impact on your move.

Your appreciation and support mean the world to us. If you ever require our services again or know someone in need of a reliable moving company, please don't hesitate to reach out. Once again, thank you for choosing us and for the opportunity to assist you with your move. You rock too!