24/7 Logistic Services Reviews

Run from these guys! Low ball price and then raise right before you move and again as delivery, when there are no options. No communication around status of home furnishings. Promised 1-2 days' notice, but called 30 minutes before delivery. One guy shows up, demands more money than contracted, and threatens to drive away with my furniture if I don't Zelle him the money to his cell phone. Needs help to unload and then leaves without reassembling the furniture per contract. Tried dealing with customer service. Directed me to file a claim with a third party, CSI. I did, but no way to get someone on the phone. I have tried to get this resolved with 24/7 Logistic Services Customer Service. They are polite, but pretty much useless. I will remove or update this review only if they make it right! Again, run from these guys.

We had a cross country move from Dallas to San Francisco. The delivery date was disclosed 3 weeks prior to moving into our new place in San Francisco. They ended up delivering our items 20 days late (past our move in date) & were extremely disorganized letting us know where our items were. Up until 3 days before the late delivery, they had no idea where our items were. When I asked the delivery driver what went wrong, he said they didn't tell him our new address in San Francisco. Thus, our items were sitting in Dallas for 6 weeks before moving.

I recently used 24/7 Logistic Services for my move from Tennessee to Tampa, Florida, and I couldn't be happier with the experience. From the initial scheduling process to the final delivery, the entire team was professional, responsive, and efficient. The movers arrived on time, handled all of my belongings with great care, and kept me informed throughout the entire move. Everything was packed securely and arrived in Tampa in excellent condition with no damage. The crew was courteous, hardworking, and went above and beyond to make what could have been a stressful long-distance move feel smooth and manageable.

I contracted with 24/7 Logistic Services for an interstate household move under Order #**. The sales representative quoted a total price of $1,960.01 and assured me that the price was locked in and would not change. Based on this representation, I selected this company over other movers offering similar pricing. Several aspects of the move and the claim determination raise serious concerns including what is now looking like a "bait and switch" experience with the sales person.

It’s been almost one year, but I’ve been wanting to write a review about my experience with 24/7 Logistic Services. So many things are still clear in my mind. Chris initially contacted me and gave me a quote that was $1000 under what my other preferred company was planning to charge. He was super nice at this part of the sale.I let him know several times that everything wasn’t boxed up so even the virtual walk-through wouldn’t be the same as it would be closer to the move date in two months. He said that wasn’t an issue at all because they go by cubic feet versus number of boxes. Chris told me that as long as I didn’t buy anything new to add to my shipment the price shouldn’t change. He also confirmed that everything loaded on the truck would stay on the truck and just be driven to the next destination.

I contracted with logistics to move from Florida to New England. The initial quote was reasonable. However, once the Packers got there three hours late, they told me that it was going to cost them more to pack than estimated. They themselves were very nice and moved very quickly through the house. They left in the wee hours of the morning. There was no way I could have observed all the boxes were packed at the time they were packing. I had two men working quickly at both ends of the house.

STOP. STOP. STOP... YOU BE THE JUDGE.. I WOULD NEVER USE 247 LOGISTICS AGAIN.. Moving from Washington State to South Carolina. I was in the process of vetting different moving companies and very Leery of the reputation of moving companies. As I had used the internet to research, Chris ** with 247 contacted us. Chris was very personable and seemed to answer all the questions, even giving me the information to check with DOT on all the companies. Chris was more than helpful, we did a virtual walk through and an itemized list of all items with exact measurements of all boxes, totes, furniture and miscellaneous items to be shipped, and again, Chris gave me all the reasons and whys to go with his company.

I spoke with Chris initially. We measured every piece of furniture. He made an estimate and included extra space on the truck for additional boxes. Later I was called by Phillip who went through the same procedure and added additional space for more items. I asked Phillip if we don't use the addtional space what would the costs be. I was told it would be around 3K as opposed to the amount with the additional space which was 3.5k. We did not use any of the additional reserved space and even dropped a couple of items and we were still charged the 3.5k. When I asked about it I was told our furniture was larger than what was measured and we used all the space. How? Our furniture didn't grow and the movers never measured anything going on the truck or coming off. They are thieves plain and simple. They overcharge and will steal your money. AVOID.

Initially quoted one price with caveat that price will be verified upon pick up. Went room by room with video and company member. Closer to mover a second QA review upped the price 2500 even though we took 3 loads of household contents ourselves after receiving initial quoted estimate. Payment methods for pickup are markedly different between pickup and delivery. Promoted POSTAL money order, Zelle and cash which is difficult to manage with final fees dependent upon “pick up” and dependent on your bank… Limits are set per day and with a quote of 14k with a Zelle limit of 1k per day set by bank … Not an option and of course to use a debit/bank card is 4% of unconfirmed pickup quote.

Thieves!!! Zero stars!! We had a stressful, large move planned from Texas to New York, and were given details by a rep by the name, Julie **, a very nice lady on the phone. She knew our entire background story with husband’s parents in California, both with dementia. It was a matter of getting to my home state (NY) where we would have better opportunities for the parents’ care. Ms. ** knew we were torn between choosing them and one other carrier that she ranked below standard. So she offered us something on the spot that one of her supervisors offered, and that we knew was impossible in terms of price and timing. We decided on that very day after speaking to our other company that Ms. ** was making a false promise of something impossible to carry out. We had just paid the $5,000 deposit but immediately wrote an email to Logistics to cancel the upcoming move of November 5th.

I moved local in New York and found this company on HomeAdvisor. The crew Michael and Juan were polite and very careful with my things. They packed everything safe, set up my furniture in the new place and finished quicker than I expected. Nothing was damaged and the price was fair. I am very happy with the service.

I have moved 16 times in my life. I have never experienced anything like this group. They hold themselves out as licensed household movers, will show you pictures of a couple of moving vans..All the B.S. to get you in. The virtual estimate was in the ball park, except 7 days before move had another one with them. Claimed sales agent underestimated, price went up $2000 …At this point I had no choice as my time table did not allow any flex. Five guys (including driver) showed up and packed (customer packing…really means tossed in wardrobes) and loaded a 2317 sg ft house in 13 hours with minor split load. This was easy part… Gave them a date for drop…Followed up and was told that date was wrong…Finally showed almost a week later…Split.

I had to move local here in Albany and choose 24/7 Logistic Services after reading some good stuff bout them. From the first call they was friendly and easy to deal with, no pushy sales or weird fees. On moving day the crew showed up right on time. It was John, Mike and Luis who helped me out, all three real chill guys that worked steady the whole time. They took care packing up my bigger things like the couch, bed and tv stand, wrapping it good so nothing got scratched or broke. They also helped box up some smaller stuff when I was running behind, which saved me a lot stress. I liked how they handled my glass table and computer gear, all made it safe with no issues. The move was just across town but still took few hrs with loading, driving and unloading. Even so the guys kept good pace and didn't waste time.

Not for one second should this company be backed by the BBB!!!! WORST EXPERIENCE OF MY LIFE!!! My stuff got picked up 3 hrs past their eta and the guy was unbelievably rude and argumentative then not for ONE second do they tell you your stuff will be picked up and unloaded in their warehouse and left for days in their warehouse before they finally reload our stuff and then brought it to us loaded with someone else's stuff which was also never told to us. (Who knows how others live.) Our stuff is here and we have MANY broken items and to top it all off they hired a sub contractor to come help assist with the move in ******* and their worker stood outside on the phone the whole time not helping this man at all!! Also quoted us one price and charged us over 1000$ more!! DO NOT USE THEM. THEY ARE SCAMMERS.

Sandy and Willie were very nice and came as 4th team to help me with my move. I had already been stressed from packing and moving for days and they made things feel much better. They showed up on time, worked steady and careful with all my boxes and furniture. They didn't rush but also didn't waste time, just did job right. What I liked is they talked to me and made sure I was ok with where things go. Nothing got broke and everything was packed good. I appreciate their help and would recommend them to anyone moving.

Roman and Petro did great job with my move. They came on time, packed everything careful and loaded truck fast. Whole process took only few hours and nothing was broken. I recommend 24/7 Logistics Services if you need good movers who work clean and quick.

We recently moved from Maryland to Florida. I do not recommend 24/7 Logistics. The initial contact gave us a much lower estimate than we received the day of the move after having done a visual estimate. The movers were very rushed and haphazard. We called as directed for our delivery date and we were told it could be up to 20 days until delivery. We then received a call saying next week and another saying the next day! Our items were unloaded hurriedly as delivery men were heading to Jacksonville for a pickup.

Unless you have someone physically present the initial quote is a trap, then the deposit a $1000+ admin fee, is nothing more than the freight brokers commission to lock you in to what ultimately will be a later higher quote in as much as a 120% mark up for moving items by weight that is never truly confirmed. I suggest air tags because you may never know where your belongings are until they are combined with others belongings in a 16 wheeler to be delivered at some future undetermined time.

I used 24/7 largely based on reviews here. Wow was that a mistake. If I read reviews elsewhere I would have known these are scammers that pitch a low price that explodes along the way when you can't get a different mover. It sounds like a fixed price quote but it is not. My move went from $7000 to $11,700. I certainly feel duped. Their customer service was rude and totally unhelpful. Consider yourself warned.

This company is running a textbook bait-and-switch scam. They drastically overestimated the volume of our move during the initial phone consultation, despite us clearly stating that their estimate seemed too high. They assured us they would adjust it later. Of course, once the movers arrived, they asked us to sign the paperwork before they had finished loading the truck. When we raised concerns about the inflated volume, they suddenly claimed it was “too late” to change anything and we would have to deal with that at the delivery.

If you’re in the market for a moving experience that tests the limits of your patience, communication tolerance, and trust in humanity—24ls.us is the company for you. The sales rep deserves an Oscar. Truly. They painted a seamless, efficient picture—one that apparently the rest of the company never got the memo on. Once they had our business, the service fell off a cliff. Every attempt to get answers has been a labyrinth of passive-aggressive responses and hollow assurances. It’s now been over two and a half weeks and our belongings have not even left storage. That’s right—they haven’t even started moving. And while I understand contracts and policy fine print, no policy excuses the absolute black hole of accountability this company has become.

I planned my move from Central Florida to North Jersey. It took 4 days because my items sat in the warehouse for two days. I flew out the following day from Florida, expecting my items to be here. I was charged an exuberant amount for a senior citizen to pay on a fixed income. After opening boxes, it took several months to locate all the items that were missing. Some coats, shoes, treasures items that were passed to me from my mother. Then, when arriving charging me $75, not including the tip I gave them, for 7 steps! No Senior Citizen discount, did I receive. And now, speaking to the very rude female (senior citizen) on the phone. I asked for full reimbursement of my anguish, grief and missing items, they are refusing! I should have read these reviews here first. Signed, Dissatisfied & Angry customer! Wouldn't advise anyone to use this service!!

We needed movers to pick up from one place, pick up more from storage unit, then unload it all at the new place and these guys were awesome, friendly, professional, and fast. Overall great experience. Every time I called to ask some questions, change moving plan, reschedule. They were so polite and satisfying. Everything was protected with cardboard, then fabric, and finally wrapped. I had zero worries about any damage occurring to my furniture. Highly recommended.

They went out of their way to help me resolve some missing pieces to a bed frame, and worked to compensate for any loss. The folks that came to pack my things in the truck were professional, and appeared to know what they were doing, and packed my things efficiently, and quickly.

Special call out to these guys for making my move as featureless as feasible. I can not say enough how surprising the movers were I engage this past Sunday! They were especially efficient, cautious, polite and fairly priced. My urgent situation move was especially stressful so to have such a solid team really put my mind at ease. Will suggest this company to everybody!

I chose this moving company because it had good ratings and a fair price. In the end, the cost was over double what they quoted and they lost a box that had ALL my shoes in it, some very expensive, then denied the claim because they said I shouldn't have signed the final paperwork noting everything was there. There were over 70 boxes and this wasn't a large box. I immediately filed a claim within a couple days as I was unpacking.

Ajani and Ruel did an outstanding job unloading a fully packed truck with over 100 fragile and heavy boxes and a lot of furniture for our second delivery. They arrived right on schedule and did an excellent job putting things together and in order for us! We were very happy with their efforts and highly recommend for future moves.

Updated Review:

Thank you George and Lisa for clear and timely communication about pricing and what to expect throughout the whole process! Alex and Illia did a FANTASTIC job wrapping and loading everything during pick up. They were kind and efficient and clearly took pride in their work. Anthony and Nick unloaded with similar care and courtesy. No surprises! Quality, fast service! We're very satisfied with 24/7 Logistic Services!

These guys showed up and took care of business. They took care of my items and even us and our animals. They even helped with things that they weren’t even taking. These guys are now our friends. Hands down great guys. I would definitely use them again in the future when I need to move again.

One of the fastest, most well ordered moving incident I have had thus far! Not to speak briefly of the most affordable of all the businesses I looked into. They quoted me for 2 hours labor, and even though we went over to 2.5 hours, it was quite more affordable than the others. Our furniture made it over with no harm. They were prompt, professional, respectful, and I highly recommend them! Would appoint them again.

What a cruise! I can not have confidence in how easy 24/7 logistic services made moving from FL to Jersey City. They arrived at my place right on time, got straight to work uplift everything and they even helped wrap a few things I had neglected to envelop. Very professional, friendly guys. Also, the whole thing cost a lot less than it would have cost if I went with other relocation companies. I requested estimates from five other companies and theirs was the most accessible.

The company was very nice to my Gramma during her move. They were very helpful. Work all questions and the 2 movers were very nice and careful of her things. Very pleased with the company and would recommend them for your move.

Check them out! You could never track down a better crew over this. These folks were on time, proficient, affable, and considerate. I work in administration and their follow up is flawless. I will utilize their administration in the future later on. I moved some basic furniture....white furniture! What's more, they improved in the area of wrapping it to safeguard it than I would have. I am so extremely content with the help I got.

We booked 24/7 logistic services around fourteen days before our move and they answered quickly with an exceptionally fair and straightforward quote - planning and messaging with them was a breeze. We planned our move at 9am and they showed up 15 minutes ahead of schedule! This has never happened different movers we have booked - they normally give you a four hour window and most times I have found they come at the last hour. This was a particularly unexpected treat since we had the option to get an early advantage. Movers were really well disposed and accommodating all along, and they were incredibly quick! They had our one room furniture and boxes stuffed in about only 1 hour and were quickly out and about.

If I could rate them less than a zero, I would. Would not recommend them. Bait & switch company. This was the third place that I called to get a moving quote. I gave all of the inventory to Chris. Then I was transferred to Lisa **. She was supposed to video call from a secure line. She did not. She had to use her personal cell phone number to FaceTime. Don’t know how much clearer I could have been in the video to show her the difference between a box spring, adjustable bed platform, and what a headboard and footboard look like. I was also assured that a tractor trailer could fit down our new street as not to incur more additional fees. At the time of the move, the guy that they sent was completely rude. He said that we had too much stuff compared to what was listed by Lisa ** or Chris (remember how I had to show her in her FaceTime call the items that we were taking).

WORST moving experience I've ever had!!.. So many things went wrong and they never seemed to have considered us as their customer. The actions 24/7 Logistic Services took was dishonest, mis-communicated, and completely unprofessional. The most horrible part is I'm a single father of 3 young kids and moving from CA to TX was already very difficult for me and my children. 24/7 trapped me into a cost increase that was almost TRIPLE what we were quoted AFTER the truck was already loaded. Super inconsiderate and I plan to write many more of these reviews and formal complaints (BBB is next!) so other are not hurt like we were.

Team from 24/7 Logistic Services worked effectively, they were speedy and cautious and fit everything into my storage unit all around well. As a company they aren't on a mission to make a move to charge you, they take care of their business competently to earn your tips. Heads up, you pay them in cash.

This is my second time utilizing 24/7 Logistic Services, and both times have been awesome! I even prescribed them to a collaborator a couple of months prior who likewise truly enjoyed she would say with them. For this move, I was moving from a first floor room to a third floor room. Three team individuals had each of my things on the truck in a short time level. I could barely handle it! The drive between apartments was 40 minutes, and the whole move was done in 70 minutes... That implies it took them just 30 minutes to truly move all of my stuff starting with one condo then onto the next. They were so kind and worked steadily to take sure my action went as fast and consistently as could really be expected. I will keep using 24/7 logistic services and prescribing them to friends!

HIGHLY RECOMMEND THIS MOVING COMPANY!!! THANK YOU for providing such an AMAZING CREW!!! They were quick, efficient and careful. We packed our own boxes for them and nothing was broken at all. Everything was handled with care. The response time made communication a breeze and your professionalism made the move so easy. AAAA++++ Couldn't be happier with your company!!! Would definitely use them again!