iMoving.com Reviews
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About iMoving.com
iMoving.com is a marketplace that connects consumers to moving companies across the country. Customers can move locally or out of state. Additional services include storage, special handling for antiques, auto transport, and complete packing and unpacking. iMoving.com offers full-coverage insurance, and it waits up to seven business days after your move is complete to pay the movers, giving you time to settle any disputes.
Pros & Cons
- Domestic and international moves
- Plenty of additional services
- Delayed payment option
- Not available in every state
About iMoving.com
iMoving.com is a moving marketplace that works with movers in 48 states and Washington, D.C., that coordinates local, interstate, cross-country and international moves. It bills itself as a one-stop shop for every move, with booking available through its website and several additional moving services available. You can compare movers based on customer ratings, years of experience, pricing and iMoving’s own vetting process. All of iMoving's carriers are licensed, vetted and insured. The company's customer service is available over the phone, chat or email. iMoving has several resources to help you with your move, including an in-depth moving checklist.
Planning a move with iMoving.com is simple:
- Create and submit your inventory.
- Compare several offers.
- Book your mover.
iMoving.com's services are not available in Alaska or Hawaii.
iMoving.com cost
Expect a local move with iMoving to cost between $150 and $900. Most interstate moves cost between $1,000 and $4,000. iMoving takes several factors into account when determining final pricing:
- Volume of inventory
- Distance traveled
- Packing needs
- Tolls, gas, parking
- Estimated time
iMoving guarantees that your final quote will not change unless your inventory changes.
Another unique feature of iMoving is that it waits to pay the contracted movers until seven days after delivery. This lets you make sure all your possessions are accounted for and that you approve of the move before the movers are paid.
Local move costs
| Move size | Estimated labor costs | Estimated time |
|---|---|---|
| One-bedroom | $150 to $200 | Three to four hours |
| Two-bedroom | $375 to $450 | Five to six hours |
| Three-bedroom | $800 to $900 | Eight to nine hours |
Interstate moving costs
| Move size | Estimated cost |
|---|---|
| One-bedroom | $1,000 to $2,500 |
| Two-bedroom | $2,000 to $2,500 |
| Three-bedroom | $2,700 to $3,500 |
| Four-bedroom | $3,000-plus |
| Five-bedroom | $3,500-plus |
| Six-bedroom | $4,000-plus |
iMoving.com moving services
iMoving.com offers a wide variety of moving services and options.
- Local moving: If you’re moving within a city, iMoving.com can help. Common cities for local moves include Los Angeles, Miami, New York, Houston and Chicago.
- Long-distance movers: iMoving.com can move you nationwide.
- Commercial moving: iMoving.com has experience helping businesses relocate locally or to a new state.
Special services from iMoving.com include:
- Full packing and unpacking: Paying extra for this service reduces the amount of work you have to do.
- Storage services: When move-in and move-out dates don’t line up, iMoving.com coordinates your move to include temporary storage for belongings.
- Special handling: Fragile items like art, antiques, furniture, instruments or mirrors require special handling. Let iMoving know about this in advance.
- Moving labor: If you just need manpower to move but not a truck or supplies, you can reserve moving labor only.
- Auto transport: Does your car need to be moved a long distance? iMoving.com can coordinate this.
- Assembly and disassembly: iMoving.com finds you help for assembly and disassembly of certain household items and furniture.
- Disposal services: If you’re getting rid of many possessions, reserving special disposal services is a good idea.
- Piano services: Moving a piano is tricky. iMoving offers special services to accomplish this.
iMoving.com FAQ
How does iMoving screen movers?
iMoving takes several steps to ensure the movers it works with are legitimate.
- It verifies the company through the U.S. Department of Transportation or state government regulator.
- It interviews the company.
- It requires movers to pledge to follow iMoving’s community standards.
- It cuts ties with any moving company that doesn’t abide by iMoving’s community standards.
How can I contact iMoving?
You can reach out to iMoving via phone, email or online chat.
When is iMoving open?
iMoving is open Monday to Friday from 9 a.m. to 5 p.m. EST. You can email iMoving outside of its regular business hours.
Does iMoving have an app?
Yes. Currently, you can update your move through the iMoving app. More functionality is forthcoming.
Do we recommend iMoving.com?
We think iMoving.com is a good choice. We like its mover vetting process and that it waits seven days to pay movers, which gives you time to make sure possessions are in good shape and to settle any disputes. It accommodates a wide variety of move types and offers additional services, so practically every kind of move is covered. We feel confident recommending iMoving.com.
iMoving.com Reviews
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Popular Mentions
- 4,531,752 reviews on ConsumerAffairs are verified.
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- 4,531,752 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Sept. 21, 2024
This company exemplifies outstanding customer service. I initially reserved a move but had to cancel due to unforeseen circumstances. Their communication throughout the process was exemplary. They were understanding of my situation and promptly issued a full refund. In my opinion, this is customer service at its finest.
Thank you so much for your kind words and for leaving us a 5-star review! We're thrilled to hear that you had a great experience with our customer service team. Providing exceptional service is our top priority, and it means the world to us to know that we were able to meet your expectations.
If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to assisting you again.
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Reviewed Aug. 27, 2024
To the whole iMoving team, thank you! I was in a rush to move, and they accommodated me at the last minute. The staff handled my valuable antiques with exceptional care, moved heavy items effortlessly, and organized all my belongings meticulously. This company is fantastic! I highly recommend them to anyone in need of movers.
Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had such a positive moving experience.
It’s feedback like yours that motivates our team to keep doing our best. We’re committed to providing top-notch service, and we’re so glad to know that we met your expectations.
If there’s anything else we can assist you with in the future, please feel free to reach out. We’re here for you.
Reviewed Aug. 21, 2024
Due to the industry I work in I move a lot and when I say a lot I mean it and it's been a struggle to find people who can get the job done efficiently. Now what I loved about these guys is they didn’t just brush off my concerns—they took them seriously and promised to handle everything. And let me tell you, they went above and beyond. They set me up with a hardworking carrier, kept a close eye on every step, and were nothing but courteous and thorough throughout. No company is perfect but as a consumer all I can ask is that whoever I pay my hard earned money to treats me and my stuff with respect. Thank you iMoving!
Our team works hard to ensure every customer is satisfied, and your feedback is a true testament to that effort. It’s customers like you that make our work so rewarding. If there’s anything more we can do for you, now or in the future, please don’t hesitate to get in touch. We’re always here to help.
Reviewed Aug. 21, 2024
So, let me just say, I’m not easily impressed, but iMoving? These guys are the real deal. They showed up right on the dot, no fashionably late nonsense. And the crew? Total pros—super polite, handled my stuff like it was their own, which is a rarity these days. Everything from the furniture to the tiniest box was packed and loaded with such finesse, you'd think they were handling priceless artifacts. And the kicker? They got the whole thing done faster than you can say "smooth operator" without cutting any corners. Top-notch.
I wanted to personally thank you for taking the time to share your experience with us. We are thrilled to hear that you had such a positive experience!
Your kind words about iMoving truly made our day. At iMoving, we strive to provide the best possible service, and knowing that we succeeded in your case means the world to us.
Please don't hesitate to reach out if you need any assistance in the future. We're here to help!
Thanks you for your support.
Reviewed July 1, 2024
I recently used iMoving.com for a local move, and my experience was exceptional. The booking process was straightforward, and their customer service was attentive and responsive to my questions. On the day of the move, the movers arrived on time and were highly professional and efficient. They handled my belongings with care, ensuring everything was packed securely and transported without any damage. The cost was reasonable and matched the initial quote with no hidden fees. Overall, iMoving.com provided excellent service and made my moving experience stress-free and smooth. I highly recommend them to anyone looking for reliable moving services.
Thank you so much for these kind words. We truly appreciate you taking your time to leave us this review. We thank you for recommending iMoving to your friends and family. We have your back whenever you may need us again.
Reviewed Sept. 27, 2024
I recently hired iMovings, and I couldn't be happier with my experience. The team arrived on time, were incredibly professional, and handled all my belongings with great care. They worked efficiently, making the entire process smooth and stress-free. From packing to unloading, every detail was managed perfectly. I highly recommend them for anyone looking to move—they exceeded my expectations! Very grateful.
We’re so glad to hear you had such a fantastic experience with us! Our team takes pride in providing friendly and efficient service while ensuring that your belongings are handled with care. Your feedback really brightened our day, and we truly appreciate the 5-star rating!
Thank you for choosing iMoving, and if you ever need help with another move, we’re here for you
Reviewed Sept. 10, 2024
The team provided exceptional service with a friendly and professional attitude. They arrived promptly and worked tirelessly. We’ll definitely reach out to them for our next move! Overall, the service was outstanding, the price was fair, and it was well worth it. I won’t be handling my own moves anymore!
Thank you so much for taking the time to share your wonderful review! We’re thrilled to hear that your recent move with us went smoothly and that our team met your expectations. Providing excellent service is our top priority, and it’s great to know that we could make your moving experience a positive one.
Reviewed Sept. 3, 2024
I had an absolutely awful experience with iMoving, a moving broker that promised a "set in stone" quote but ended up costing me significantly more than agreed upon due to their own mistake. Here's what happened: Initial Quote: I provided a detailed list of items to be moved from Arizona to Illinois, including dimensions and weights. iMoving assured me their quote wouldn't change, unlike other companies. First Red Flag: I was charged an extra $92 for second-floor items, even though I had specified everything was on the first floor. I accepted this as my oversight and paid.
Major Issue and iMoving's $1200 Mistake: On moving day, the movers refused to work unless I paid an additional $1200 for items they claimed weren't on their list (a love seat, an armoire, and a glass table top). However, these items were clearly listed among the first five items in my original email to iMoving. This was entirely iMoving's error, yet they forced me to pay for their mistake.
Lack of Accountability: When I raised this issue with iMoving and provided proof that I had included these items in my original list, I was given the runaround. "Trey" promised to look into it but never got back to me. "Evan" also said he'd investigate, but I never heard back. They refused to take responsibility for their $1200 error. Broken Promises: iMoving had assured me they wouldn't pay the movers until I was satisfied and signed off on the move. However, the movers were paid despite my never signing off, showing a complete disregard for their own policies and my satisfaction. Radio Silence: After the move, iMoving completely ghosted me. They stopped responding to my calls and emails, leaving me $1200 out of pocket due to their clear and demonstrable error.
In conclusion, iMoving's promise of a "set in stone" quote was completely false. Their lack of accountability for their own $1200 mistake, poor communication, and hidden fees made this move unnecessarily stressful and expensive. The fact that they refuse to acknowledge or rectify their error is unacceptable. I strongly advise against using their services, as they seem more than willing to overcharge customers for their own mistakes and then ignore all attempts at resolution.
At iMoving, we prioritize transparency and customer satisfaction, so we’re sorry to hear about your experience. Our guaranteed pricing is based on the inventory and services you provided at booking. Before your move, we conduct a quality assurance call to confirm everything and avoid surprises. If additional items are present on moving day, we inform you of any extra charges before proceeding. We aim to be clear and fair in every step. If there was any confusion, we apologize.
Reviewed Aug. 3, 2024
I’m very happy with my experience. Tom helped me out with my moving. Everything was done fast and perfect. I really recommend. They were very professional and treated me with respect. I loved how they did everything.
Thank you for the 5-star review! We're thrilled you had a great moving experience. Thank you for your kind words. We appreciate your support.
Reviewed July 31, 2024
I moved from Asheville North Carolina to Miami FL and chose to hire Imoving to help with this transition. They were very professional and were responsible with all of my belongings. I would recommend imoving to anyone that is looking for a reputable moving company. Thank you for Evan for all of your help!
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team. Your kind words about their professionalism and efficiency mean a lot to us. It was our pleasure to help make your move smooth and stress-free. We truly appreciate your recommendation and look forward to assisting you or your friends and family in the future.
iMoving.com Company Information
- Company Name:
- iMoving.com
- Website:
- www.imoving.com