Roadway Moving Reviews

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Edited by: Matt Zane
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Edited by: Jon Bortin

About Roadway Moving

Roadway Moving provides local, interstate and international moving services to both residential and commercial customers. It also offers packing, unpacking, furniture assembly/disassembly and storage. The company has over 15 years of experience in the industry and is registered with the Federal Motor Carrier Safety Administration (FMCSA).

Pros
  • No subcontractors
  • Provides GPS tracking via the mobile app
  • Offers packing and furniture assembly services
Cons
  • No online quotes
  • Local moves only available in select locations

What is Roadway Moving?

Roadway Moving is a moving carrier that has strict hiring and training practices. Roadway movers are required to pass a background check and undergo rigorous skills training to ensure customers receive exceptional service.

To get started, you’ll need to request a free quote online. One of the company’s experienced Relocation Specialists will schedule an in-person or virtual consultation to discuss your moving needs and pricing. On moving day, you can track your belongings in real time using the Roadway Moving app.

Roadway Moving types of moves

Roadway Moving offers various moving services, including residential moves and company relocations. The company can handle local, interstate or international moves, though some services are not available in every location. Roadway Moving includes the following services with every move:

  • Wrapping and packing of mattresses, flat-screen TVs, couches, chairs, electronics, lamps, paintings and mirrors.
  • Assembly and disassembly of tables, armoires, china cabinets and shelves
  • Protection for floors, corners and walls

For items that require a little extra care to pack and move, Roadway Moving provides specialty services for art collections, pianos and pool tables.

The company’s signature White Glove service, which is an additional charge, uses higher quality packing materials and custom-made wooden crates to protect especially valuable belongings.

» COMPARE: Best Local Moving Companies

Roadway Moving additional services

In addition to moving services, Roadway Moving offers short-term and long-term storage solutions in select locations across the U.S. Features of its storage facilities include:

  • Privately-owned
  • Climate controlled units
  • 24/7 security with video surveillance
  • Flexible terms ranging from overnight storage to annual leases
  • Licensed and insured
  • No deposit fee

If you’re short on time and need a little extra help with your move, Roadway Moving can pack and unpack your items (boxes and packing materials included), as well as assemble and disassemble furniture, electronics and exercise equipment.

These services come with an additional cost, so be sure to ask about pricing upfront when you request a quote.

» COMPARE: Best Moving Containers and Portable Storage Units

Roadway Moving costs

Roadway Moving does not publish costs on its website. You’ll need to request a free quote online and speak to a Relocation Specialist for move-specific pricing.

The company promises transparent pricing, so quotes include labor and transportation costs (mileage, gas and tolls). Tips for the movers are not included but encouraged – $20 to $50 per mover is standard, depending on the type of move.

» RELATED: How much do movers cost?

Roadway Moving FAQ

Is Roadway Moving a broker or a carrier?

Roadway Moving is a carrier that does not subcontract its services to other movers. The company utilizes its own trucks and employees to complete each move.

Where is Roadway Moving available?

Roadway Moving currently offers local moving services in California, Connecticut, Florida, Illinois, New Jersey, New York, Pennsylvania and Washington. It also provides interstate moving services to states in the continental U.S. (which doesn’t include Hawaii and Alaska).

Does Roadway Moving have moving insurance?

Yes, Roadway Moving provides moving insurance, which meets state liability coverage requirements. Moving insurance covers the value of your belongings if they’re damaged during the move.

Can I track my move with Roadway Moving?

Yes, each Roadway Moving truck is equipped with GPS so you can track your move using the mobile app.

Is Roadway Moving legit?

Yes, Roadway Moving is a legitimate company with over 15 years of experience in the industry. It is fully licensed and insured for all moving services that it offers.

Roadway Moving Reviews

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    1 featured review
    How do I know I can trust these reviews about Roadway Moving?
    • 4,808,390 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    PriceMoversPunctuality & SpeedPackingStaffValue

    Reviewed Sept. 27, 2025

    I had the pleasure of using Roadway Moving Company recently, and I can confidently say this was the best moving experience I’ve ever had. From start to finish, the entire process was smooth, efficient, and totally stress-free, which gave me the opportunity to enjoy the last few moments in my San Francisco apartment. First off, punctuality was on point — the team arrived right on time, ready to get to work. No waiting around or wondering when they'd show up, which already put me at ease.

    A huge shoutout to the amazing team — Andrés, Ivan, and Jonathan — who went above and beyond. They were punctual, arriving right on time, and immediately got to work with incredible efficiency. I booked their full pack service, and it was worth every penny. I didn’t have to pack a single thing myself — they took care of everything, wrapping and boxing all my belongings with expert precision. They were not only incredibly professional, but also extremely hardworking and fast-paced, moving quickly without ever compromising on care or quality. It’s clear they take great pride in what they do.

    What really stood out to me was how reliable and trustworthy the entire Roadway team was. They treated my belongings like their own and made sure everything was safely packed and transported. I never once felt worried or unsure — they had everything under control. If you're looking for a moving company that’s efficient, dependable, and staffed with an outstanding team, look no further than Roadway Moving. Huge thanks again to Andrés, Ivan, and Jonathan — you guys are rockstars! Highly recommend!

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Thank you for your glowing review and for sharing such a wonderful experience with Roadway Moving Company. We're thrilled to hear that Andrés, Ivan, and Jonathan made your move from San Francisco smooth and stress-free. It’s fantastic that punctuality, efficiency, and professionalism were standout aspects of your experience. Ensuring our clients' valuable possessions are treated with the utmost care is a top priority, and it’s heartening to know that they impressed you with their diligence and thorough packing. Highly appreciating your strong recommendation, we’re gratefully fulfilled being such a positive part of your journey. Should we have the pleasure to assist again, ensures like mirroring this extraordinary fulfillment resonate clearly. Thank you once more, Andrés, Ivan, and Jonathan are indeed real rockstars!

    Warm regards, The Roadway Moving Team.

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      Verified purchase
      Customer ServiceContract & TermsPriceMoversQuote Accuracy

      Reviewed Aug. 17, 2025

      After considering several moving companies, I chose Roadway Moving. The recommendation came from our broker, who had positive things to say about them. I found their service exceptional and the process was amazingly well-organized.

      I interacted with Miles and Marius, who were integral in both the planning and execution of the move. Miles stood out for his proactive approach, handling logistics and even inspecting the freight elevator at our new apartment to ensure everything would run smoothly. This preparation was truly comforting and reassuring.

      The communication throughout the three-day move was commendable. Whenever I had questions about logistics or extra needs, Miles was easily reachable, which made the entire moving experience stress-free.

      Though the service was magnificent, I wondered if I overpaid. We ended up spending $20,000, and felt a bit steep when I considered friends' experiences costing much less. I feel $15,000 might have been more reasonable given the premium service, which was close to a white-glove experience.

      Initially, I visited the website to get a quote but was redirected toward the VIP service, which caused some confusion. I sometimes received automated messages that didn't align with the VIP arrangements. This was a slight hiccup, but it didn’t overshadow the great support from Miles and his team.

      Overall, I'd give Roadway Moving five stars for their superior service and dedication to ensuring everything went off without a hitch. Miles and Marius's commitment to their roles truly made a difference, making my moving experience one of the best I've ever had.

      Thanks for your vote!
      Roadway Moving
      Response from Roadway Moving

      Thank you for taking the time to share your wonderful moving experience with us! We're delighted to hear that Miles and Marius made a significant impact through their proactive planning and stress-free execution. It's fantastic to hear you found the process seamless and communication commendable.

      We truly appreciate your feedback regarding our premium service as well as the concerns about pricing. We'll ensure it reaches our upper management, as maintaining transparent and value-aligned pricing is important to us. Despite the initial hiccup with the recommended services, we're happy our team could provide support that still upheld your high expectations.

      Your recognition of our team’s dedication is greatly appreciated, and we’re glad your transition was smooth as a result. Thank you for giving us the chance to be part of such important moments.

      The Roadway Moving Team

      Verified purchase
      Customer ServiceMoversPunctuality & SpeedDamagePackingStaff

      Reviewed July 14, 2025

      We’ve moved with Roadway Moving three times, each time with babies or toddlers in tow, and we would never use another moving service again. They are exceptionally thorough, detailed, and organized. From the moment you contact them, the process is seamless and professional. Their operations team immediately walks you through every step, lets you know who will be calling or checking in, and follows up with clear instructions, forms, and dedicated points of contact.

      Before moving day, they send helpful reminders and texts to confirm everything is on track. On the day of the move, you receive a live tracking link so you can see exactly where the movers are, an absolute lifesaver when planning around nap schedules and little ones. When the movers arrive, they walk through your home with you to review every room and make note of special instructions. They work incredibly fast - by the time we stepped out to head to our new destination, they were already loading the truck.

      During our most recent interstate move, I accidentally left behind my purse and a few packages, and they thoughtfully packed everything up and kept me informed. They even FaceTimed me after they finished to do a final walkthrough and make sure nothing was left behind. At our new home, they were just as communicative and kind. I had a vision for where everything would go, but like many who downsize, I had to make quick pivots and they were incredibly patient, happy to move items between rooms until it felt just right.

      No scratches on the walls, no stress, and they even took many of our empty boxes as we unpacked. They asked if we needed anything else before wrapping up. Roadway truly makes moving with kids feel manageable, even easy. We are so grateful for their professionalism and kindness. If you want a team that treats your move with care and precision, Roadway is it.

      Thanks for your vote!
      Roadway Moving
      Response from Roadway Moving

      Thank you so much for this thoughtful and detailed review. It means a lot to hear that our team has been there for you through multiple moves — especially with little ones involved, which we know adds a whole different layer to the process. We're glad the communication, care, and attention to detail helped make things easier each time. It’s exactly what we aim for. We'll be sure to share your kind words with the entire crew. Wishing you and your family all the best in your new home, and we’re always here if you need us again!

      -The Roadway Moving Team

      Verified purchase
      Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamageOnline & AppPackingStaffEase of UseRatesValue

      Reviewed May 22, 2025

      I was considering another company called Piece of Cake due to a significant $700 savings. However, the poor reviews and negative reputation, including an investigation by the Better Business Bureau, deterred me from risking it with them. Bob or Dave from Roadway provided critical information, including YouTube videos and reassurances of their quality service, convincing me to go with them.

      The move itself was from New York to New Jersey, roughly an hour's drive. We thought we packed lightly, but it turned out there was more than anticipated. The Roadway team was professional, organized, and quick. They not only helped us efficiently pack more stuff into our boxes but managed the entire move from 9 a.m. to 4 p.m., ensuring everything was unpacked promptly.

      I had such a great experience that I already requested the same team for any future moves. The service they provided was beyond excellent. I've recommended them to my partners even though they were the priciest option. But if you value getting your belongings intact, they're worth every penny.

      The entire experience was top-notch, rating 5 out of 5 across the board – from customer service to quality and price. They went above and beyond what's described on their website, even packing our large TV screens in crates —a crucial touch for delicate items. The website was easy to navigate, making the setup straightforward.

      In short, their service left me exceptionally satisfied, and I wouldn't hesitate to suggest Roadway Moving to anyone looking for a reliable and careful moving service.

      Thanks for your vote!
      Roadway Moving
      Response from Roadway Moving

      Thank you so much for your thoughtful and detailed review. We're glad you chose to trust Roadway despite the initial price difference and that we were able to provide the clarity and reassurance you needed to make that decision.

      It’s great to hear that the team delivered a smooth, efficient move from New York to New Jersey and handled everything with care, especially the extra packing and protection for your TVs. We take pride in going above and beyond to make sure every move feels seamless and secure, and it means a lot to know that came through in your experience.

      We truly appreciate the recommendation and your kind words about the entire process, from our website to the service on the day of the move. We'll be here whenever you're ready for your next one, and we’ll do our best to make sure you get that same great team again.

      Thanks again for choosing Roadway!

      -The Roadway Moving Team

      Verified purchase
      Customer ServiceContract & TermsSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedPackingStaffRatesHonesty & Transparency

      Reviewed May 15, 2025

      We had used Roadway Moving before and decided to return to a known entity. This time around, we had a significant move across state lines. Unfortunately, setting up the move was a bit challenging. I felt like the sales representative didn't fully listen, resulting in unnecessary charges like fees for walk-ups that weren't accurate. Working with the sales rep was difficult, which was disappointing.

      However, the actual moving crew was fantastic. They were extremely efficient, quick, and very pleasant despite having to work through a long day with traffic and at two different locations. Their kindness and flexibility were impressive, and we were really happy with their service. The crew handled both the packing and unpacking, ensuring a seamless process throughout the day.

      If a friend or family asked my opinion, I'd honestly discuss the difficulty I faced with the sales representative, which might give me second thoughts about using them again. However, given how smoothly everything else went thanks to the move coordinator and the movers themselves, I would still recommend them.

      Despite some initial hiccups, if I were to rate the overall experience, I would give it four stars because of the sales rep issue. Yet, under the four-star exterior, there's a five-star moving crew experience. When thinking about the actual customer service from the sales end, that would sadly be rated as one star. As for the price, I found it quite reasonable, worthy of another four stars.

      My interaction with Roadway Moving had its ups and downs. It's worth mentioning that if it wasn't for the commendable moving team, my outlook might have been different. They turned an otherwise questionable experience into a worthwhile one.

      Thanks for your vote!
      Roadway Moving
      Response from Roadway Moving

      Thank you for sharing your experience with us. We're glad you came back to Roadway for your move, and even more so that the crew delivered the kind of service you expected; efficient, professional, and thoughtful throughout a long day. It's always good to hear when the team makes a real difference.

      We also recognize your concerns about the initial setup process. It’s clear that part of the experience didn’t meet expectations, and we appreciate you calling it out. Your feedback helps us improve, and we’re already reviewing how this was handled.

      While the move didn’t start off on the right foot, we’re proud the rest of the team brought it back on track. Thanks again for your trust and for giving a fair, honest view of the full experience.

      -The Roadway Moving Team

      Verified purchase
      MoversDamagePackingStaff

      Reviewed Jan. 15, 2026

      I had the best experience moving with Roadway yesterday! They sent such a considerate team who accommodated moving with a small puppy! Even when the puppy was scared of the loud noises they handled everything with care and grace. They were so incredibly careful and kind.

      Thanks for your vote!
      Roadway Moving
      Response from Roadway Moving

      Thank you so much for your wonderful feedback! We're thrilled to hear that our team provided such a positive moving experience, especially with accommodating the dynamics of having a small puppy. Caring and careful are exactly what we strive for, and it’s rewarding to hear that it made a significant impact on your move. Your comments inspire us to continue going above and beyond in all our moving endeavors.

      The Roadway Moving Team

      For more streamlined moving ideas and additional news follow our journey on Instagram @roadwaymoving.

      Verified purchase
      Packing

      Reviewed Jan. 14, 2026

      Wonderful experience, I couldn't recommend enough. I didn't have to lift a finger and they even loaded and unloaded all the clothes in my closet for me. It's perfect if you have a busy work week / don't have the time to do all of the moving yourself. They box everything up, including kitchen, bathroom, room, EVERYTHING and get it to the new location in perfect condition.

      Thanks for your vote!
      Roadway Moving
      Response from Roadway Moving

      Thank you for sharing your experience! We're thrilled to hear that our movers made your process completely stress-free by handling every detail from packing to delivering your belongings in perfect condition. Our team works hard to ensure a seamless transition, especially for those with busy schedules, so it's rewarding to know that it all went smoothly for you.

      We truly appreciate your recommendation and your trust in our services. For moving tips and updates, feel free to follow us on Instagram @roadwaymoving and TikTok @roadway.movers.

      The Roadway Moving Team

      Verified purchase
      Customer ServiceMoversStaff

      Reviewed Jan. 13, 2026

      I have nothing but glowing things to say. Roadway is the real deal. I have moved over 15 times in my life and both times I have moved with Roadway have been nothing short of FANTASTIC. Their team genuinely takes great care of your items and completes the move with a smile. Not to mention - the level of organization + communication leading up to the move is unmatched.

      Thanks for your vote!
      Roadway Moving
      Response from Roadway Moving

      Thank you so much for this thoughtful review. We’re truly honored by your kind words, especially coming from someone who has moved over 15 times. Hearing that both of your moves with Roadway were fantastic means the world to our team.

      Taking great care of your belongings, keeping things organized, and communicating clearly every step of the way is exactly what we strive for. We’re so glad you felt supported from start to finish and that the crew made the day feel smooth and positive.

      We sincerely appreciate your trust in Roadway and look forward to helping you again whenever you need us.

      Feel free to follow us on Instagram @roadwaymoving and TikTok @roadway.movers for tips and updates.

      The Roadway Moving Team

      Verified purchase
      Customer ServiceMoversPunctuality & SpeedDamagePackingStaff

      Reviewed Jan. 9, 2026

      I can’t recommend Roadway Moving enough. I first used them a little over a year ago when I moved and they were so amazing that I called them immediately when I knew I was moving again. This time, they helped me move from West Hollywood to Studio City, CA and everything went great again. The team is so efficient while still being extremely careful with all of my items, especially the TV’s or anything glass- they packed them extra well. They really worked so quickly but carefully at the same time. On top of the incredible service, everyone was so kind, professional, and easy to work with. They really made a day that could be so stressful (moving day), soooo stress free for me. Everything went so smoothly, nothing was damaged. I will continue to recommend them to any friends or family who are moving.

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      Roadway Moving
      Response from Roadway Moving

      Thank you so much, Genevieve, for sharing this and for choosing us again. We’re really happy to hear that both moves, from your first one to your recent move from West Hollywood to Studio City, went just as smoothly. The team takes a lot of pride in being fast while still being careful, especially with things like TVs and glass, so it’s great to know that stood out to you.

      We truly appreciate your continued trust and all the recommendations to friends and family. That means more to us than you know.

      Feel free to follow us on Instagram @roadwaymoving and TikTok @roadway.movers for tips and updates.

      The Roadway Moving Team

      Verified purchase
      Customer ServiceMoversPackingStaff

      Reviewed Jan. 8, 2026

      I recently moved from Florida to New Jersey and used Roadway Moving. The team was professional, on time, and handled everything with care. Communication was solid throughout the process, and the move went smoother than I expected for a long distance move. I’d definitely recommend them if you’re relocating.

      Thanks for your vote!
      Roadway Moving
      Response from Roadway Moving

      Thank you, Anthony, for sharing this. We’re really glad to hear your move from Florida to New Jersey went smoothly and that the team was professional, on time, and careful with your belongings. Long distance moves can be stressful, so it’s great to know the communication and coordination made the process easier for you.

      We appreciate the recommendation and your trust in Roadway.

      Feel free to follow us on Instagram @roadwaymoving and TikTok @roadway.movers for tips and updates.

      The Roadway Moving Team

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      Roadway Moving Company Information

      Company Name:
      Roadway Moving
      Address:
      845 3rd Ave., 6th Floor
      City:
      New York
      State/Province:
      NY
      Postal Code:
      10022
      Country:
      United States
      Website:
      www.roadwaymoving.com