North American Van Lines

North American Van Lines

 3.6/5 (38 reviews)
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North American Van Lines
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Overall Rating3.6 out of 5
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About North American Van Lines

For over 80 years, North American Van Lines has offered clients predictable pricing for local, long-distance and international moves. The company provides plenty of services to help residential moves and corporate relocations go smoothly, including packing, unpacking, storage and furniture assembly. It also sells various moving boxes and supplies. It has over 500 agents nationwide and tracking so clients can check their move’s status.

Pros & Cons


  • Offers a guaranteed price based on quote
  • Uses satellites to give a real-time location
  • Available in all 50 states and beyond


  • Must consent to marketing to get quote

Bottom Line

North American Van Lines uses experienced movers from around the country to help households and businesses move. It offers free ballpark estimates online and virtual home surveys for more detailed quotes. The company handles many types of moves, including international and corporate relocations.

Top North American Van Lines Reviews


I contracted North American to move me to Florida and I have to say they were very professional and courteous. … I would say they are beyond good. They were on track from day one ...

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Obtaining a quote was easy and fast. However … our point of contact the moving consultant was not helpful and did not respond to our inquiries in a timely manner or at all. The pa...

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North American Van Lines move types

North American Van Lines provides local, long-distance and international moves for households and corporations. Here’s a look at its move types in more detail:

  • Local: Whether you’re moving across the street or a couple of towns over, the company can help get your belongings to your new home.
  • Long-distance: North American Van Lines is authorized to handle interstate moves. Customers get a personal consultant to walk them through each step of the moving process. In addition, free stretch-wrapping services help protect your upholstered belongings.
  • International: The company has a significant global presence, operating in over 130 countries. It provides customers with customs information and tips for what to bring and not bring to different countries.
  • Corporate: North American Van Lines offers moving and relocation services for businesses and employees. It provides on-site coordination, 24/7 shipment tracking, disposal and donation services, transition planning and several other services to ensure a streamlined moving process.

North American Van Lines services

By offering several different levels of service and various moving products, North American Van Lines makes it simple for you to customize your move to meet your needs. The company offers the following:

Packing and storage services

The company has three options for packing your current home. You can do it yourself, have your movers do it or opt to pack everything but fragile items yourself. North American Van Lines should have the containers you need to pack everything you own. There are options for wardrobe boxes and dish-pack barrels, and the company has stretch wrap to protect your furniture.

The company can also help arrange the rental of a climate-controlled storage space if it’ll be a while before you move into your new home.

Loading and unloading

The movers will load the truck properly to ensure nothing shifts and breaks during transport. North American Van Lines also unpacks the truck at your new home — and you can tell the team where to put each box. As a part of this service, you can also opt for unpacking and debris removal.

Installation and assembly

If you want help setting up your furniture and appliances, your relocation specialist can help arrange for this help. You can also ask about cleaning services to ensure your new home is ready for you.

Full-value protection

Like most moving companies, North American Van Lines offers released-value replacement coverage at no charge. This level of coverage pays 60 cents per pound per damaged item. If you want to get the full value replaced, you’ll need to purchase additional coverage.

North American Van Lines cost

The company offers free ballpark quotes online. To get one, you’ll need to provide some basic information about your move, including:

  • The size of your house
  • Where you’re moving from
  • Where you’re moving to
  • When you plan on moving
  • Your name, phone number and email address

Once you get a basic quote, a moving consultant will contact you for more information, including a virtual home estimate survey. You’ll get a formal quote for moving when you provide this information.

You can decide if you want bottom-line pricing or not-to-exceed pricing. Bottom-line pricing means you’ll get a guaranteed price based on your personalized quote. Not-to-exceed pricing means your actual moving expenses may be less — but not more — than quoted.

The company also offers customized pricing for those who hire the company for additional moving services. Your moving consultant can walk you through your options so you can decide which is best.

The North American Van Lines website has a few example prices listed. For a more accurate quote for your specific move, contact the company for a quote.

House sizeWeight of belongingsDistance to travelAverage price
1-bedroom apartment 2,000 pounds 200 miles $1,500
1-bedroom apartment 2,000 pounds 1,000 miles $4,500
2- to 3-bedroom house 5,000 pounds 200 miles $2,700
2- to 3-bedroom house 5,000 pounds 1,000 miles $7,000
2- to 3-bedroom house 7,400 pounds 200 miles $3,800
2- to 3-bedroom house 7,400 pounds 1,000 miles $5,300+


Members of some groups, including The Senior Citizens League, Union Plus and Veterans Advantage, may qualify for a discount on local or long-distance moves with North American Van Lines.

North American Van Lines FAQ

Where is North American Van Lines available?

North American Van Lines is available in all 50 states, Canada and over 130 other countries.

Can I track my move with North American Van Lines?

Yes, North American Van Lines utilizes satellite technology that lets the company see where your belongings are at any time. You can track the status of your shipments on the company’s website.

Do I need to complete an in-house estimate with North American Van Lines?

Yes, to receive an accurate moving quote, you’ll need to complete an in-house estimate. The company offers a virtual survey that’s similar to a video call experience. As you use your phone camera to walk the agent through the house, they’ll work to determine the total weight of your belongings, the layout of your home, access points and more. This information helps your moving consultant make an accurate estimate.

How long does it take to get a moving quote from North American Van Lines?

You can get a free instant quote online that’ll give you a rough price for your move. However, your consultant won’t offer an official moving quote until you complete a home survey. The company recommends getting quotes about six weeks before your move.

Is North American Van Lines worth it?

North American Van Lines integrates technology to help clients track their belongings, lists its MC and USDOT numbers clearly on its website and provides a Quality Mover Award for agents who meet particular standards.

It could be a good choice if you want a customized moving experience. The company provides instant quotes on the website, but you have to agree to receive phone calls to get the quote — and then an agent has to complete a home visit to give you a more accurate, detailed estimate.

North American Van Lines Reviews

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Page 1 Reviews 0 - 5
Verified Reviewer Verified Buyer
Original review: May 16, 2023

I cannot say enough positive things about North American Van Lines/University Moving & Storage - I was worried about such a big move from Ohio to Texas but all my worries faded completely with the professionalism shown me from the staff at North American. Blake was so thorough and quite accurate as to the cost of my move. Freida was my coordinator and was wonderfully patient with me and my many questions. Nick was the trucker and his expertise was evident when he delivered my belongings on time and in perfect condition. Prior to my move, I had gotten 4 quotes - of these, Blake seemed the most confident in his estimate and in North American, as a company, to deliver top-quality service. He was right. Thank you to Blake, Freida, and Nick for such a great experience.

3 people found this review helpful

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    Verified Reviewer Verified Buyer
    Original review: March 15, 2023

    The move - from my very first contact with Donna ** - was effortless on my part. Julie ** was wonderful with the business part. She answered all my questions over many phone calls graciously and she always had time for me. The driver, packers and loaders - Brandon, Paul, Brock - were efficient, fast, and all my belongings and furniture came fine. Nothing was broken. Brandon even gave me hints on how to go about unpacking all the boxes. These guys were friendly and personable. All in all, I would recommend this North American Van Lines agency to everyone!

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    Verified Reviewer Verified Buyer
    Original review: Oct. 22, 2022

    Honestly I was a little hesitant hiring this company after reading a couple of reviews about missing items. However, doing one’s own due diligence is all it takes to realize that this is an excellent enterprise. Beginning with appointment to do remote survey, to the interaction with my move consultant Anthony **, on to the moving day and delivery, the experience was smooth and very pleasant. The moving crew Jose and his son were fantastic, extremely attentive to our need and took special care loading our belongings and the delivery crew in Georgia was just as competent, professional and courteous. We are so pleased with the service provided by North American Moving Services/Hall Lane and would definitely recommend them to anyone needing moving service.

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    Verified Reviewer Verified Buyer
    Original review: Sept. 17, 2022

    This was my first experience with a large national moving company. North American gave us the best price for our move by quite a large margin compared to three other estimates. Overall the move went smoothly. Our Move Coordinator, Quylie **, deserves special praise. She is simply outstanding and provided great customer support from start to finish. However, our Sleep Number bed was damaged during the move, despite the fact that we paid a separate fee to have it crated and uncrated properly. As a result, we had to sleep on the couch for a week until the matter got resolved. Also, the company that was contracted to move our car was not easy to communicate with. They picked up and delivered on time, but communication with customers is not their strong point. I would suggest that North American consider using another company to move cars.

    3 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: Sept. 9, 2022

    We have a great experience with North American Van Lines with our recent interstate move. We had quotes from 4 other companies and North American gave us the best price. They also provided us a month storage for free. The movers did a great job moving our stuff in and out of the house without any damage and made sure they put the stuff where we wanted to be. They also moved our grand piano safely. The moving coordinator was also helpful. He was able to coordinate the date we asked to deliver our stuff. The movers came on time and they were all very friendly people. Overall, great experience!

    4 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: May 26, 2023

    Very disappointed in the drop off procedure. And that's exactly what they did. The bed in the master bedroom was literally dropped off. They failed to put the planks under the mattress. My husband who is not a big man by any stretch of the imagination got into bed and the bed collapsed in the middle of the night. He went down. We are elderly and I strongly feel they just dropped boxes off and couldn't wait to get job done. This was a disaster! Boxes were clearly marked basement, etc left anywhere. But the worst part was the bed.

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    Verified Reviewer Verified Buyer
    Original review: May 10, 2023

    A-1 Freeman and the Puma crew were the absolute best. Juan the lead and driver made sure that we knew everything step by step. I cannot recommend this driver or team enough. We felt we were in excellent hands all the way from packing to loading to delivery and unloading. Juan kept in touch the whole way. Made our move much easier than expected. You have a good group in this team. Karen and Ray.

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    Verified Reviewer Verified Buyer
    Original review: April 23, 2023

    The move went well. Able and his team were awesome. They are trustworthy and professional with their work. Very hard working guys! Lennon was also very accommodating in scheduling every step of the way. We had a closing fall thru and Lennon was patient and profession in trying to accommodating. The movers, Able and his team were also caring while moving about getting any dirt on the floor or anything. Everything went so well!

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    Verified Reviewer Verified Buyer
    Original review: April 17, 2023

    The mover and his helpers were very professional. The helpers just damaged a bike when putting it together so they probably need more training in that. Otherwise, I'm well satisfied with their work and would recommend them to future clients.

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    Verified Reviewer Verified Buyer
    Original review: April 8, 2023

    We are very pleased with our across country moving experience. Second time we have used North American Van Lines. All personnel we worked with were very professional, efficient and thorough. They took great care packing artwork and other valuable items. The price charged was fair and reasonable. We would definitely use them again if the need arises.

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    North American Van Lines Company Information

    Company Name:
    North American Van Lines