Safebound Moving & Storage

Safebound Moving & Storage

Safebound Moving & Storage

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Overall Rating3.7 out of 5
See all 238 reviews

About Safebound Moving & Storage

Experiencing peace of mind and assurance at a time when you need it most is Safebound Moving & Storage's top priority. Whether you are looking for self-storage solutions, relocating to a new state or both, Safebound Moving & Storage will tailor to your needs. The team of movers are trained professionally to provide the smoothest and most convenient move for you and your family. Let Safebound Moving & Storage handle your next move by calling today for your free quote!

Pros & Cons


  • Full packing and unpacking
  • Bilingual services
  • Short- and long-term storage


  • Local moving services only in South Florida

Bottom Line

Safebound Moving & Storage offers a variety of long-distance moving services, including packing and temporary storage. The company uses professionally trained movers to ensure quality customer service.

Featured Reviews

Los Angeles, CA

From our first communication, they were responsive, professional and straightforward. They were clear about their rates and what their services included. They arrived exactly on t...

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Brentwood, TN

The guys got the job done right and did not disappoint in any way, shape, or form. Best of all, I can count on the moving team to always pick up the phone and answer any questions...

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About Safebound Moving & Storage

Safebound Moving & Storage is a moving company that offers assistance with long-distance moves. All of the company's equipment is inspected by the U.S. Department of Transportation.

To request a quote, fill out a form on the company’s website or call directly. Bilingual representatives are available. A Safebound Moving & Storage representative calls to schedule an in-home survey of your belongings to create an accurate estimate. Safebound Moving & Storage contacts you one or two days before your move to confirm all of the day’s details.

You can opt to pack your items yourself or take advantage of full packing and unpacking services. Safebound Moving & Storage also offers short and long-term storage services if your move-in and move-out dates aren’t in sync.

Safebound Moving & Storage's services may not be available in Alaska, Hawaii, North Dakota, South Dakota, Montana or Wyoming.

Safebound Moving & Storage services

Safebound Moving & Storage provides a variety of moving services:

  • Long-distance and cross-country moves: Safebound offers long-distance moving services. The company also handles short- and long-term storage services and packing and unpacking services if needed. It's familiar with the rules and regulations involved with long-distance relocations. It can help with cleaning or more in-depth, technical jobs.
  • Commercial moves: Safebound Moving & Storage assists with commercial moves, including those with valuable or fragile items and specialized office equipment. Customers work closely with a moving coordinator and can reach customer service agents 24/7.
  • Freight moves: Safebound Moving & Storage is also proficient in freight moves and can transfer a wide variety of materials, including:
    • Dry bulk
    • Food-grade
    • Hazardous chemical
    • Liquid commodities, pressurized commodities and resource commodities
    • Petroleum

Safebound Moving & Storage FAQ

How can I get a quote from Safebound Moving & Storage?

You can get a quote by filling out the form on Safebound’s website or by calling and speaking to a representative.

Does Safebound Moving & Storage offer any discounts?

Yes. Safebound Moving & Storage offers a military discount. Make sure to ask about other discounts when calling for a quote.

Does Safebound Moving & Storage accept payment by credit card?

Yes. Safebound Moving & Storage accepts all major credit cards.

Do we recommend Safebound Moving & Storage?

We recommend Safebound Moving & Storage for its expertise in a variety of moving services and because of its positive reviews from consumers. Whether you are considering a long-distance or cross-country move, Safebound Moving & Storage is a good choice.

Safebound Moving & Storage Reviews

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Page 1 Reviews 0 - 5

Reviewed Sept. 11, 2023

At every stage, the mover’s dedication to their customers shone through. They provided me with a thorough relocation checklist and detailed instructions on updating my driver's license and changing my address with the post office.

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    MoversPunctuality & SpeedPacking

    Reviewed Sept. 7, 2023

    My long-distance move was made easier by this moving company's professionalism and reliability. The team arrived on time and communicated with me throughout the process, keeping me informed of the progress. They handled my furniture with care and even helped me disassemble and reassemble some items.

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    Reviewed Sept. 4, 2023

    We needed to relocate a whole four-bedroom home. Things went smoothly and efficiently throughout packing and unloading. The movers placed all of our belongings in the designated rooms, and their eagerness to help us unpack the fragile items made the unpacking procedure a breeze. These movers come highly recommended from me.

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    MoversPunctuality & Speed

    Reviewed Aug. 24, 2023

    The three men I hired for my move were punctual, polite, and genuinely interested in learning about my day. Whenever I felt like I was intruding, they reassured me that they were only doing their jobs and were happy to help.

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    Reviewed Aug. 16, 2023

    I had a great experience working with this crew and am glad I got to go. The four of them worked together professionally, reliably, efficiently, and communicatively during the whole moving procedure. Great service!!

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    Customer ServicePriceMoversQuote AccuracyDamage

    Reviewed Aug. 30, 2023

    I moved only 2 hours away and the company sent out subcontracted moving people that have no experience and do not care. They offer you money to leave a positive review and not claim your damaged furniture then ghost you. I have been reaching out to them for months and they continually ditch my questions. I call them and they make promises over the phone and never follow through. Zac continually said he would return my calls and Millie said I will get my cost refunded it me but they failed to do anything. Then they claim that their claim processor went away on paternity leave and locked up all the paperwork so no one can do claims. They ask you not to file for a warranty claim and want to handle it in-house. but they do that so you waste 30 days making it impossible for you to go back and file it.

    They are a dishonest company and have no shame. I am a disabled veteran and have very limited income and they have robbed me of brand new home items that cost too much to replace for my limited income. All the moving the military has done for me in 20+ years of service I have yet to see such criminal activity. I have all the emails pictures and promises they've made and I am thinking I have to get a lawyer involved. If they want to do things right - they should contact me immediately.

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    Customer ServicePricePunctuality & SpeedDamagePacking

    Reviewed June 13, 2023

    Beware and DO NOT USE this company for any moving or storage. First off, the team arrive 4 hours late to our scheduled pack up day and three guys showed up for an entire move I booked a month in advance (this was a 5 person job). They did not bring materials (boxes, bubble wrap or tape) and were extremely unprofessional. All out items were stuffed into boxes as fast as possible without protection, wrapping or packing goods. I saw them drag all our belongings (including mattress, kids toys, outdoor furniture) through our parking garage without the protection and showed up the following day filthy and black. (imaged below) The following day when the unpacking was scheduled they arrived 4 hours late (again with 3 people) and did not unpack a single item.

    At the end of the day they misplaced several items and were telling us that many of the items were no longer in the truck, which hours later were found - A picture TV, several outdoor furniture pieces, a printer and several other personal boxes. We paid for full pack up and unpack and they tried to charge us for the entire service which they finally decided to settle. Not only were 10K worth of items damaged and boxes lost they refused to respond to 10+ phone calls and emails to settle this matter. I do not recommend Safebound Moving and Storage and they deserve zero stars. I have never hired or worked with such an incompetent group of people in my life.

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    Customer ServicePriceQuote AccuracyDamage

    Reviewed March 9, 2023

    Check them on BBB, Better Business Bureau, that is all you need to know. Crooks. My attorney says he gets 100 calls a week on these fly by night small moving companies and there is nothing he can do to help the client, they have all the contracts set up to screw us over. If you check my review on Google up will see all the fake reviews they posted after I posted mine exposing their deceptive practices.

    Grant (probably a fake name) started with a $2,500 quote and the total move ended up being $10,000 for a 1 bedroom apartment. They trick you at pick up by signing for insurance coverage for damage or theft of your items at $0.60 a pound and don't explain you have an alternative FREE option for free full value coverage of the items. The guy at pick up just said check this box and sign here. They took 3 weeks to arrive from and Florida to Tennessee. They stole only ONE (just one) box from me that contained 2 brand new Coach and Ralph Lauren leather motorcycle jackets and brand new dresses and sweaters from Ralph Lauren with tags still attached (value $4,000). They broke the recliner in my sectional, the legs on my 70 inch TV console and my nightstand drawer, all 4 month old furniture, damage totaling $4,000.

    When I did a claim, they made me do it with a company named Safebound (cleverly and similarly named). I was told by a nasty and rude woman Melissa (who replaced a woman who emailed me originally about the claim named Kayleigh) that my claim check would only be $150 because they added the weight of the stolen items and broken furniture and multiplied the weight by $0.60 per pound. Next time, I will (and suggest anyone who has to move with a moving company) go with the moving companies that have been been around a while and are reputable, not fly by night companies like safe bound and Safe Ship. I will go with a company like Allied, American, United, Bekins, or International. They may SEEM more expensive but in the end they will be cheaper, more careful with your items, and more trustworthy than safe ship and safe bound. There is a reason why these small moving companies are not affiliated with BBB.

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    Customer ServicePriceQuote AccuracyPunctuality & SpeedDamagePacking

    Reviewed Sept. 15, 2022

    I am filing this complaint regarding my move from Kissimmee Fl to Estero Fl, beginning Sunday June 26, 2022 ending July 8, 2022. The final cost was almost three times the initial estimate. The estimate shows 1 month free storage, labor to unload into storage and reload from storage and deliver, but the bill of lading shows a $750 warehouse handling fee and $423.06 for prorated storage, these charges raised the total.

    The furnishings were scheduled for pick up on Sunday, June 28, 2022, the initial estimate for arrival was 12:30 to 2 pm, I received calls every two hours providing new arrival times (3:30, 5:30, 7:30) the actual arrival time was 9:30 pm, necessitating the moves to work until 4 am, imagine this. Then the mover asks me if I am following them to the new house, and indicates that “he didn’t know the furnishings were going to storage”, this was stated on the forms. Over the next week, I called several times and left messages, but no one returned my calls. When I finally spoke to Chris, he expressed surprise that the pick up was so late. As I began to unpack I found many broken items (move than 25), boxes were crushed, and obviously not handled carefully. I have contacted the company by email and US mail, but have not received any response. I would never recommend using this company to handle one’s belongings

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    Customer Service

    Reviewed Aug. 24, 2022

    My household items were picked up over a month ago. I was told I would get my things about a week or so after pick up. That hasn't happened. I have not been informed of anything that is going on. I have only spoken to one person that can't give me any information. I try to contact him - he does not answer the phone (or return the call), a couple of times responded to my text with "I do not know" when I have inquired about my things arriving. My last text he never responded and put his phone on silent mode. I am living out of a suitcase, sleeping on the floor. I suggest this company STOP taking customers until they can complete the service. Still waiting and have no idea when I will get my things.

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    Safebound Moving & Storage Company Information

    Company Name:
    Safebound Moving & Storage
    Company Type:
    1727 Old Okeechobee Rd.
    West Palm Beach
    Postal Code:
    United States