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Mayflower

Mayflower
Overall Satisfaction Rating 3.98/5
  • 5 stars
    101
  • 4 stars
    103
  • 3 stars
    57
  • 2 stars
    18
  • 1 stars
    6
Based on 285 ratings submitted in the last year

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    Mayflower is a moving company that specializes in full-service moves. The company has a network of agents across the country. Mayflower only provides quotes after performing an in-home inspection. Additional services include house cleaning, auto transport and furniture assembly and disassembly.

    BOTTOM LINE

    Mayflower has a nationwide network of agents that helps with almost every type of move. We wish Mayflower provided a pricing estimate before the in-home inspection, but it does list additional package prices on its website.

    PROS

    • Available nationwide
    • Full-service moves
    • Customizable moving packages

    CONS

    • Inconvenient quote process

    Top Mayflower Reviews We Found

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    Rated with 5 stars

    I recently moved from Atlanta to New York City and could not have been more pleased. Because I was on a budget, I packed my own boxes and they labeled them accordingly. Nothing was lost, stolen, or otherwise damaged. … I would definitely recommend them and use them again in the future.

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    Rated with 5 stars
    Verified Reviewer

    Moved my mother from Pa to Fl and from the beginning to the end I can't say enough how perfect everything was. … EVERYTHING was there and not one thing was broken, chipped or otherwise. I'd recommend them highly.

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      What is Mayflower?

      Mayflower is a moving company with local agents across the United States. Mayflower has experience with local, long-distance and international moves for homes, small businesses, corporations and medical facilities. It includes full-value protection with every move.

      Mayflower moving cost

      A long-distance move with Mayflower costs an average of around $5,000. Factors like the distance traveled, weight of household items and time of year significantly affect the price.

      Unfortunately, Mayflower doesn’t provide rough estimates of costs upfront. Customers only receive an estimate after Mayflower performs an in-home inspection. This is necessary for an accurate estimate, and we recommend it before any move, but it’s inconvenient for consumers who are comparing prices between companies.

      Mayflower offers three packages that add to the final cost: Essential, Plus 1 and Plus 2.

      • Essential costs $195 and includes valuation protection up to $5,000.
      • Plus 1 costs $395 and includes $25,000 valuation protection, longer destination waiting time and one convenience service.
      • Plus 2 Costs $595 and includes $25,000 valuation protection, longer destination waiting time and two convenience services.

      Mayflower’s convenience services include:

      • Cleaning (only for Plus 2)
      • Debris pickup
      • Home theater stand mount setup and disassembly
      • Home theater wall mount disassembly
      • PC and network setup and disassembly

      Mayflower moving services

      Mayflower performs the following types of moves:

      • Local moves: Mayflower has experience moving within state lines. An agent might pair you with one of its moving partners to complete a local move.
      • Long-distance moves: Mayflower moves customers across the country. Common additional services for these types of moves are storage services, auto transport, house cleaning and packing and unpacking.
      • International moves: Mayflower relocates customers to more than 150 countries. Mayflower’s moving packages also apply to international moves.
      • Military moves: Mayflower has transported more than 225,000 military members in the last decade. Common additional services for military moves include packing and unpacking, temporary storage and debris removal.
      • Corporate moves: Mayflower’s packing services make corporate relocations much easier.
      • Small moves: Mayflower accommodates small moves faster than regular-sized moves. Add-ons are less expensive with small moves. Call to see if you qualify.

      Every Mayflower move, no matter how big or small, comes with claim assistance, loading and unloading, full-value protection and an assigned moving coordinator. Premium Mayflower services that cost extra include:

      • Storage: Mayflower has storage options for when your move-in and move-out dates don’t align. Small moves are eligible for significant discounts on storage.
      • Auto transport: Mayflower moves cars and boats.
      • Packing and unpacking: Choose from full packing services, partial packing, unpacking only, custom crating or electronics packing and installation.
      • Furniture assembly and disassembly: Mayflower’s movers take apart furniture and put it back together in your new home.
      • Specialty items: Mayflower’s movers have experience moving pianos, antiques and fragile items.
      • Cleaning services: Mayflower works with third parties to get homes cleaned before their owners move out.

      Mayflower FAQ

      Does Mayflower require an in-home estimate?
      Yes. Customers don’t receive a quote until Mayflower performs an in-home inspection.
      Does Mayflower have temporary storage?
      Mayflower offers storage options for an additional fee. It calculates the price based on the length of storage and weight of possessions.
      How much is the average long-distance move with Mayflower?
      The average long-distance move with Mayflower costs around $5,000. Quotes vary based on seasonality, distance and weight of household items.
      Does United Van Lines own Mayflower?
      No, but Unigroup Corporation owns both Mayflower and United Van Lines.

      Is Mayflower a good moving company?

      Mayflower experiences vary by location, so it’s a good idea to read reviews for the local agents in your area. Package options have upfront costs listed, but it’s difficult to get even a rough estimate for a move. Instead, Mayflower must complete an in-home inspection before giving an estimate. Still, Mayflower might be worth it to those looking for a moving company that offers all the bells and whistles.

      Mayflower Reviews

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      How do I know I can trust these reviews about Mayflower?
      How do I know I can trust these reviews about Mayflower?
      • 2,739,517 reviews on ConsumerAffairs are verified.
      • We require contact information to ensure our reviewers are real.
      • We use intelligent software that helps us maintain the integrity of reviews.
      • Our moderators read all reviews to verify quality and helpfulness.

      For more information about reviews on ConsumerAffairs.com please visit our FAQ.

      Page 1 Reviews 0 - 10
      Rated with 5 stars
      Verified Reviewer
      Original review: Nov. 10, 2020

      Lady on the phone was very helpful, very nice, found me a really low price, the movers packed all my belongings up, shipped them, nothing was broken. Everything was in tip top shape, they unpacked everything and put everything in the correct places.

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      Rated with 4 stars
      Verified Reviewer
      Original review: Nov. 9, 2020

      They did a great job! I was very pleased with the time & delivery of my furniture and all the rest of the zillion boxes of things! The men that unloaded the truck were very good at putting the boxes where I wanted them. It made unpacking so much easier.

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        Rated with 4 stars
        Verified Reviewer
        Original review: Nov. 7, 2020

        It has been a while but I remember them being very professional and friendly. They took great care with my possessions. They were on time and finished the job with time to spare. They even wore shoe protections.

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        Rated with 5 stars
        Verified Reviewer
        Original review: Nov. 6, 2020

        In 1988 I moved from St Petersburg, FL back to Holyoke, MA.. I arranged for Mayflower to move all of my furniture back to Holyoke. They were great. Everything arrived in perfect condition. I would recommend them to everyone.

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        Rated with 5 stars
        Verified Reviewer
        Original review: Oct. 2, 2020

        Mayflower's prices were competitive. This is the first time I've done a major move. I didn't feel like I got jerked around or forced into anything. All of the policies were clearly explained and my contact always gave me the most economical option. They arrived on time, nothing broke en route or when they unloaded it, they practiced good covid precautions.

        5 people found this review helpful
        Rated with 4 stars
        Verified Reviewer
        Original review: Nov. 20, 2020

        I moved in June 2016, the price was great. They showed up on time, packed my items carefully, used appropriate packing and moving materials. They were friendly, courteous and most importantly professional.

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        Rated with 3 stars
        Verified Reviewer
        Original review: Nov. 14, 2020

        We moved out of our house in Omaha in March this year, Mayflower did a pretty good job of packing and emptying our house. Sadly, they packed away a few items that we did not want packed and by the time we noticed, it was too late to recover them. We bought a house in Florida and gave them almost 8 weeks notice to have our belongings shipped to us. There were numerous delays, some Covid related, but some were down to a lack of communication at Mayflower and an inability to follow through on promises.

        We moved into our home without our belongings, and basically camped out for 2 plus weeks. Mayflower's only offer was $100 per day which was nowhere near enough to cover the monies we spent during our "camping" experience. They eventually got our stuff to us and did a reasonable job getting everything in place. However, we did discover a few broken items and some damaged items which we did claim for via Mayflower. I appreciate that Covid contributed to the issues we had, but a firm the size of Mayflower should have been able to work around any issues that cropped up.

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        Rated with 5 stars
        Verified Reviewer
        Original review: Nov. 13, 2020

        I heard good things about them. They are dependable, are always on time. They are considerate. They are helpful. They are careful with your things. They are kind and considerate. They are dependable and their prices are fair.

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        Rated with 2 stars
        Verified Reviewer
        Original review: Nov. 12, 2020

        After extended conversations about specific dates for transport and move in these were not made. After calling the helpline it was explained to me that target dates are considered met if it is within a week. So I had no recourse. If that is the law it should be disclosed upfront.

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        Rated with 1 star
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        Verified Reviewer
        Original review: Nov. 11, 2020

        The Mayflower Company deals on water supply that is, they supply bottled water in packs to individual homes on demand and it was indeed a very essential commodity that people can not do without. Mayflower as a company was doing so well such that I hardly patronise other companies alike. Their services were quite efficient and people do patronise them a lot coupled with the fact that the products of the company is well purified and drinkable.

        In other words, I had a very bad notion about the Mayflower Company during my elder brother's wedding that I requested for about 24 packs of bottled water being that our culture and traditions here in Nigeria believe in crowded ceremony which comprises both families of the bride and groom coupled with their relatives, friends and well wishers to be present. I ordered for bottled water and lo and behold, have paid them, could you believe me that the bottled water, they did not supply the water and it gave me a bizarre experience about the company.

        Invariably, have passed through a critical experience in the hands of the beholder as regards to Mayflower Company, I can not advise or recommend any of my siblings, relatives or friends to patronise them. In conclusion, what is worth doing, is worth doing well. Any Moving Company should be effective, efficient and transparent in discharging their duties.

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          Mayflower Company Information

          Company Name:
          Mayflower
          Website:
          www.mayflower.com