Moving APT

My interactions with the rep from Moving APT were very professional. I requested a quote and I was called back promptly within a reasonable amount of time. They were thorough with their questions on what was being moved. It was what they said it was and there weren’t any real surprises when they showed up. The only thing was they had a mover that was making a run and had them on a couple of different pickups along the way. Some of the people weren't ready when they showed up. It was the customer's fault and it set us back a day. It was inconvenient.

Moving APT reps were very helpful. They were very transparent with the rate and wanted to get me the best deal. A big fear of mine was that the company that would be hired to do the actual job wouldn't be reputable. But Moving APT has a really great track record. Everywhere I read, they seem to be really respected. Then, when I talked to them and I finally went through with the quote, they gave me the name of the hiring company. I looked up the company and they also seem great, which was a huge relief.

Pete, the gentleman in charge, was very knowledgeable and knew what he was talking about. I had a small amount to move and Moving APT’s rates were good and the delivery time was within what I needed. It was a total of 50 boxes plus 6 wardrobes and most of my things were staying. So, it was a hodgepodge as to what was going and what was not. But the reps were very organized and did it in record time.

The first guy I spoke to at Moving APT, his name was Nick. And he was good. It wasn’t this exorbitantly complicated thing, which I was nervous about. This is my first out-of-state move. And he was very open. A lot of the reason I went with Moving APT is I liked talking to them more. He was, “Here’s what it is. Here’s what we can offer. We’ve got reviews. You have my number. You can call me anytime. Shop around. Make sure you feel good and get back to me if you don’t find anything better.” I liked that he wasn’t pushy.

When I was looking at the reviews, I couldn't find any negative review about that Moving APT was not able to make the time commitments that they had come to. Also, when I looked at the estimates, they were much better in terms of giving what I thought was a thorough estimate and answering my questions. There weren't any charges that I wouldn't be aware of. But that was because they were so thorough in giving an estimate to begin with. So, I felt more confident in the bid that it would be what I was charged in the beginning. At the first round of bids, they were not the cheapest. And I’ve compared it to others. I went line item by line item and compared it. I went back to their company to ask them, “Oh, what about this? Might there be a charge for this? Because we didn't talk about this and this is my situation.” And it turned out it would be the same or more with these other companies.

Our experience was thorough, although the quote changed a little bit. The first person with the inventory was the salesperson and didn't necessarily know exactly how things should be categorized. The moving representative and the final inventory before the pick-up was a lot better.

The movers were professional and quick, delivered everything from Los Angeles to San Diego the same day even though they had to work into the night. There were a few challenges packing but they were able to resolve them. For instance, they had to disassemble the baby's crib to get it out of the house, but they clearly marked the parts to easily put it back together at the new house. There will always be a few nicks and scratches when moving, but I didn't find any damage, nothing was broken. The Moving APT representatives were very helpful and clearly explained all the charges prior to the move, and they checked in during the move to ensure everything went smoothly. Great job all around!

The reps at Moving APT were very knowledgeable and helpful. They answered every question and suggested some things that I needed to do to save money as far as moving. I was appreciative of that.

From the get-go this was one of my easier moves. It was made possible by Ian who helped me get a quote and truck reserved, and joseph and Daniel the movers. Everyone was responsive and communicative. If and when I need to move again I know exactly who I will be reaching out to. Thanks Moving APT!

Moving APT was the first to reach out so I went with them. I know they are a third party so I'm a little cynical about the moving industry because it can have customer service that's not great. But it was a pleasant experience with Moving APT for my move from Davidson, North Carolina to Richmond Hill, Georgia. It was very impressive. Interactions with customer service were great. They called as soon as the team got there and made sure they were there as well as all the paperwork. They also called to follow up. It went really well. The crew leader was really lovely and I was pleased.