International Van Lines

Moving, in general, can be very stressful. However, finding the right company to move you is even more mind-boggling. Since I was a first-timer, I didn't realize how many complaints movers get, even the largest companies. After about a week of research, I stumbled upon International Van Lines. I found them listed number one on several consumer websites who claim they're the best. With that said, I gave them a shot. My experience from the initial call to delivery was smooth. My sales rep Maggie was very kind and attentive to my needs. She was also genuine, which I liked. My move was for a three-bedroom house which required packing. They sent a team of 5 who did a great job packing everything up promptly. The crew was very professional and made sure the preparation was done right. The delivery to my new home took 2 days, and I had zero damage. I hope I don't have to move anytime soon, but if I do, I will work with IVL again.

Move locations: New York to Chicago. Move Size: 4 bedroom house with a grand piano — my employer-contracted IVL to handle my move. IVL is rated number one on their list, and I agreed that they would be a good choice. My move size required 5 men and full packing. It took the crew about 8 hours to get everything done, and they did it well. The foreman (Mike) did a great job managing the team and making sure all my items were handled with care. I needed a full truckload which made the process of delivery a bit easier. It took a couple of days to get to my new home. The delivery crew was different but just as good. I had no issues throughout the move. The guys did an excellent job off-loading and setting up my furniture. I would use them again, and I will be rating them very high with my company.

I spent countless hours researching movers. I've never worked with a moving company, but I've had some friends that were ripped off by moving companies. A Google search helps but doesn't reveal the whole story about a company. I went to Consumer Report and the DOT website for my information. IVL came highly rated, so I felt comfortable working with them. The fact is their price was not the cheapest, but I was not looking for cheap, I wanted quality. My rep, Justin **., was great! He was not a pushy salesman like the others and did an excellent job of explaining everything to me with a sincere approach, and I did not feel pressured. The crew then sent was on time, and Mike **. the foreman was great at organizing everything. I left them 5 stars on their performance sheet and wanted to take some time to leave a review. All of my goods arrived with no damage and no issues so I was very pleased and would use them again if needed.

International Van Lines was contracted by my employer to move my personal possessions from Atlanta, GA to Monroe, LA. I received everything yesterday and want to take the time and leave some feedback about my experience. Quoting process: my sales rep Justin, was great! He thoroughly went over an inventory list with me, answered all my questions, and was always quick to pick up my calls. The conversation lasted 20 min, and he emailed me a binding estimate. Pick up day: The crew showed up on time as planned. They appeared and were very kind to my family. They did an excellent job packing and prepping my goods.

I wanted to take a minute and write a review for International Van Lines. I've hired movers on several different occasions, and working with IVL was a breath of fresh air, starting with my relocation coordinator Justin. My move was from California to IL for a four-bedroom house, car, and two motorcycles. As you can imagine, I was very nervous about the process considering the value of my things and complexities. The foreman Dario and his crew did a fantastic job organizing my stuff in a way where it fits in the truck like a puzzle. They sent a different vehicle for the automobiles and motorcycle. It was a two-day move, but things got done right. It was a straight delivery to my residence, so I received everything in 3 days. I ended up with no damage or added charges, which was a lot different than my last experience. Working with International Van Lines was great and needless to say I would call them if I needed another moving company.

Finally, a company that does what they say. As a military brat my family has moved 12 times with movers. IVL is a DOD approved mover so we gave them a shot. My sales guy Mike ** was awesome! He was calm, smart and made recommendations that helped us. Their crew packed our 5 bedroom house in 6 hours and did a great job. Moving is never fun, but at least IVL made the experience good. They get my full recommendation.

I was very pleased with the outcome of my move. My relocation coordinator Mike was great! Unlike others they weren’t pushy, smart and helped me basically organize my life. Everything got to me with no problems and I was to thank these guys. Mike is a gem and the IVL crews were awesome!!!

Hands down worst customer service I’ve ever experienced. I caught them in a lie about a “broken down truck” which wasn’t the actual case and once this was uncovered they didn’t respond to multiple emails or phones calls while they had all of our belongings on a truck somewhere and wouldn’t provide us any information. Truck was confirmed to arrive Monday and a one sentence email response said they were sorry they have been on the phone but it will be Wednesday or Thursday with no reason why. They rest on the “our contract says things can change and unfortunately they did” yet again no explanation. Just strange in 24 hours delivery shifted 3 days and not one person in customer service will respond and they lie to a paying customer. It is inherently clear they just want your money and hold your belongings hostage so you are put in a bad spot no matter what.

Mike did a great job overseeing our move to New York. It’s obviously a very challenging time with COVID, however they got the job done and done well. The mover were on time, packed well and did an excellent job. No damage or surprises like Mike told us. I’d use them again and refer them for anyone moving! This was our third move in 8 years and the best so far!

I want to stop by and leave a review for IVL because of the great job they did with our move. My sales rep Mike was awesome. They’re smart, detailed honest and did what they said they would. I had no damage or surprises. I’ve moved before and this was the easiest.