International Van Lines

Moving, in general, can be very stressful. However, finding the right company to move you is even more mind-boggling. Since I was a first-timer, I didn't realize how many complaints movers get, even the largest companies. After about a week of research, I stumbled upon International Van Lines. I found them listed number one on several consumer websites who claim they're the best. With that said, I gave them a shot. My experience from the initial call to delivery was smooth. My sales rep Maggie was very kind and attentive to my needs. She was also genuine, which I liked. My move was for a three-bedroom house which required packing. They sent a team of 5 who did a great job packing everything up promptly. The crew was very professional and made sure the preparation was done right. The delivery to my new home took 2 days, and I had zero damage. I hope I don't have to move anytime soon, but if I do, I will work with IVL again.

Moving, in general, is very stressful, but it was extremely challenging finding a company that I trusted. I moved several years ago and had a traumatizing experience, which caused me to research movers for weeks. It appears that having a good reputation in the moving industry is next to impossible, and IVL was the best I found. Several reviews were excellent, so I gave them a shot. My sales rep, Justin, was very detailed about the process. Also, unlike the other movers, he was not pushy, which I liked.

Move locations: New York to Chicago. Move Size: 4 bedroom house with a grand piano — my employer-contracted IVL to handle my move. IVL is rated number one on their list, and I agreed that they would be a good choice. My move size required 5 men and full packing. It took the crew about 8 hours to get everything done, and they did it well. The foreman (Mike) did a great job managing the team and making sure all my items were handled with care. I needed a full truckload which made the process of delivery a bit easier. It took a couple of days to get to my new home. The delivery crew was different but just as good. I had no issues throughout the move. The guys did an excellent job off-loading and setting up my furniture. I would use them again, and I will be rating them very high with my company.

I spent countless hours researching movers. I've never worked with a moving company, but I've had some friends that were ripped off by moving companies. A Google search helps but doesn't reveal the whole story about a company. I went to Consumer Report and the DOT website for my information. IVL came highly rated, so I felt comfortable working with them. The fact is their price was not the cheapest, but I was not looking for cheap, I wanted quality. My rep, Justin **., was great! He was not a pushy salesman like the others and did an excellent job of explaining everything to me with a sincere approach, and I did not feel pressured. The crew then sent was on time, and Mike **. the foreman was great at organizing everything. I left them 5 stars on their performance sheet and wanted to take some time to leave a review. All of my goods arrived with no damage and no issues so I was very pleased and would use them again if needed.

International Van Lines was contracted by my employer to move my personal possessions from Atlanta, GA to Monroe, LA. I received everything yesterday and want to take the time and leave some feedback about my experience. Quoting process: my sales rep Justin, was great! He thoroughly went over an inventory list with me, answered all my questions, and was always quick to pick up my calls. The conversation lasted 20 min, and he emailed me a binding estimate. Pick up day: The crew showed up on time as planned. They appeared and were very kind to my family. They did an excellent job packing and prepping my goods.

My family recently moved from CO to AZ and hired IVL. Although they were a few hundred more than a couple others I felt most comfortable with my account manager. They sent a great crew to pack and load and got it done timely. The foreman Steve was a delight and went above the standard. I got everything in 5 days and without a hitch. Yes, I’d use again!

I’m not much of a reviewer, but I felt the need to leave some feedback due to the exceptional experience I had. First, I’d like to thank Mike ** and Justin ** for providing a great customer service experience. IVL saved me from going with a scam company that was abnormally cheap. Like most people I was shopping around and was surprised at the vast differences in price. IVL appeared more on paper, but the reality is they have me an honest estimate. As expected the movers showed up on the requested date and did their thing. They managed to safely move my 1000lbs safer and grand piano. Everything was delivered as planned and without damage or any scary surprises. I’m happy I did research and didn’t fall victim to one of these so called movers (brokers). Happy customer!

Let us start by saying that we have moved many times in our lives, both domestically and internationally, and this was by far the worst experience ever. To begin with, the communications between IVL, the local mover they contracted with, and ourselves has been abysmal. Agents who don't return phone calls and emails for days. No dedicated point of contact. All kinds of miscommunication. Then there is New York City Movers (**), the company that IVL contracted with for this move. These guys are as sleazy as it gets. Trying to slap additional charges on at the last minute, and on the other end of the move. Arguing with their own partner (IVL) over nickel and dime issues. Completely out-of-step with the customer, and our needs. Even arguing with their own movers here on-site.

As a military brat I’m no stranger to dealing with movers. I’ve used all the top-rated companies from United to Allied. This was my first time hiring IVL and the reason we did was because of their reviews and my rep Mike J. Unlike the others we got one month of storage free, packing was reasonable and they paid attention to the details that I know are important. We had a pleasant experience with office staff and their crews. I wanted to take the time because it’s well deserved.

INTERNATIONAL VAN LINES Was the worst experience ever in my life!!! Not only did they arrive in a broken down BUDGET RENTAL truck to pick up our stuff.. They had a mechanic show up and work on it for hours before they finished loading the truck..Arrived at 11 am, left at 9:30 PM! They showed up with 3 guys, they started fighting and 1 left so then there were 2. I WAS told by Laurie at IVL in the beginning: