International Van Lines Reviews

We managed to have our first catered event at the new commercial establishment totally impressed upon discovering a single porcelain dinnerware didn't crack while on our way across state. The process of transporting a commercial-grade mobile kitchen requires precision and planning due to the combination of heavy stainless steel convection warmers, bulkier refrigeration units and fragile glass chafing dishes delicate enough to be shattered by sudden road bumps. Additionally the transporters need to securely stow away the numerous spice infusers used for seasonings that can leak and permanently stain the interior of a trailer. The staff from International van lines took charge of our catering equipment the moment they saw our old warehouse, packing up our large dishwashing machines and utilizing a thick canvas material to ensure nothing will shift while on the road.

After spending our first afternoon in the new coastal workshop inspecting our delicate polyurethane foam blanks we were relieved to learn that not one fragile surfboard rail had dented or compressed during the long interstate drive. Moving a specialized wave-craft design studio presents a unique challenge due to the combination of heavy cast-iron power planers and solid-core template tables with the more fragile rolls of fiberglass cloth and costly resin containers that can be pocked at the slightest bump in the road. Thankfully the logistics experts at International Van Lines took full control over our specialty equipment as soon as they arrived in our old facility.

Repositioning an entire pet grooming establishment is not an easy task when one has to make provisions for relocating huge cast-iron baths and hydraulic lifts along with highly precision hair clipper machines and delicate plastic holding fixtures. Specialized van line experts from International Van Lines took over the relocation of our highly sophisticated equipment on the day of our move. They secured our large-scale mechanical grooming platforms with heavy-duty shock-absorbent materials while making the interior of the transit vehicle fully fitted with thick padding to ensure that the heaviest steel fixtures remained fastened on the floorboards throughout the trip. Their expertise in balancing made sure that our sensitive motorized speed-variable blowers did not experience destabilizing forces that could compromise the alignment of their internal mechanisms during the course of transportation.

We spent the first evening in the new house listening to our vintage vinyl record collection. I would never have imagined that it would be possible with such a long interstate trip and all the potential challenges that moving with sensitive tube amplifiers and delicate playback needles involves. Our move was facilitated by International Van Lines who were absolutely amazing with our sensitive equipment.

Testing our first batch of coffee beans prior to nightfall was possible only due to a flawless workspace relocation performed by the team from International Van Lines. When they finished moving our heavy roasting drums precisely level against the back wall, we already had our primary gas lines installed. The workers were very patient, guiding our heavy workbenches down the tight ramp so nothing got hurt.

Horrible! Don't use! Lost items, added charges. Demanded more money before releasing our goods. Avoid!

Absolutely abominable experience. They picked up our stuff as scheduled - a small load as far as moves go - less than 500 cubic ft - only to sit in a warehouse 30 miles from our house in scorching summer temps for 5 weeks. After prodding dispatch daily, they finally managed to get it picked up and it crossed the country quickly. Our stuff arrived and was unloaded and we immediately realized a lot was missing. They counted and determined 12 boxes were MIA. They kept saying that was a lot of items for such a small move... Like we were making it up. Their guys who made the delivery counted and saw for themselves. This despicable company somehow still hasn't been able to locate our items and keeps reminding us that they essentially owe us nothing based on what we signed. Nice customer service.

I had a wonderful experience with this moving company. The workers were punctual, cooperative, and extremely hardworking. They took the time to handle fragile items carefully and made sure nothing was overlooked.

We took our inaugural calibration flight out of the brand new commercial media room absolutely thrilled that none of our fragile camera stabilizers had malfunctioned during the multi state road trip. Moving a camera drone studio is very hard because you have to pack heavy aluminum battery chargers and big workstations right next to fragile carbon fiber frames and delicate camera sensors that break easily from road shaking. International van lines loading crew took immediate control of all our sensitive electronics upon entering the old workshop. The movers wrapped our giant workbenches in thick padding and locked the heavy steel equipment tightly to the truck floor which stopped our delicate digital screens and fragile lens tools from shaking loose during the drive.

Transporting a specialized frame fabrication shop involves many challenges, as you must simultaneously transport enormous steel alignment jigs and pneumatic lifting bays with equally delicate carbon fiber rim profiles and brittle spoke tension gauges. The logistics team from International Van Lines took over handling of our specialized equipment transfer on our scheduled moving date. They wrapped our large mechanical repair platforms in thick impact-resistant material and secured the interior trailer with enough room that the heaviest solid-iron fixtures remained absolutely locked down against the floorboards. No fluid leaked, and nothing broke inside our sensitive hydraulic gear, thanks to this tight and steady packing method used on the long drive.

Moving a candle workshop is very hard because you have to pack heavy industrial melting vats together with fragile glass scent bottles and soft silicone molds that can easily lose their shape in the heat or under heavy weight. The professional team from international van lines took a custom approach to our workspace relocation needs right from the first minute. They secured our large stainless steel pouring units with thick multi-layered padding and tightly packed the cargo hold so that the heavy equipment pressed down on the floor to form an immovable base. Packing the truck this way kept our delicate digital pouring scales completely safe so they didn't lose their accuracy on the long trip.

Moving a professional metal smithing business can be one of the most challenging tasks due to the huge variety of goods involved. From steel rolling mills there are usually some delicate pieces such as gemstones or sensitive torches to consider while heavy equipment like castings will require special transport conditions. Thankfully the movers from International Van Lines were very professional and packed all our things so they wouldn't move. They managed to wrap our heavy castings into protective membranes, tightly fixing them so that they created a solid platform inside the truck which would allow distributing the weight properly during transit across state lines. The smart dividers allowed to create a perfect balance so that our precision tools and small soldering equipment would not suffer from road vibrations.

Absolutely the WORST move I've ever had in my life. Sent me a confirmation for a 2 hour window and missed that window by 24 hours. Charged me an extra $1800 but didn't take any additional items. Broke several items during the move. Little to no help when I reached the 'manager' about issues that we had. I will never use them and I would never recommend them to anyone.

Clearing out a private production cellar is a difficult balancing act between masses of cast-iron grape presses and delicate oak aging barrels that can't tolerate rough jarring or rolling. The specialized crew from International van lines went right to the chase for this custom workshop transfer. They enveloped our oversized wooden fermentation tubs in thick multi-layered padding and packed the cargo hold to a tight fit with the heavy metal machinery on the floorboards creating an entirely motionless foundation. Because they tied everything down so carefully our delicate old storage racks did not rattle or bend on the long highway trip.

So I was planning to move and this crew did amazing work during my recent relocation. Being an avid reader my primary concern was the safe transportation of my library. The movers tackled all the heavy book shelves with great care taking them apart and packing everything systematically to avoid any structural damage or moisture. Upon arrival the crew even helped me reassemble the bulkiest of the shelving units right where I wanted them. They were very professional and considerate throughout the day. additionally the final charges perfectly matched our prior agreement with no hidden fees and I am so glad to hired them.

We were shifting to a new place and International Van Lines phenomenal job with our household relocation especially when it came to our child's nursery items. I was incredibly anxious about moving the baby's wooden crib and changing table but the crew handled them like absolute pros. They took the time to secure everything with thick protective padding ensuring not a single piece got dented or scratched during the process. Even the smaller boxes filled with toys and clothes were organized and moved with genuine care. The entire team was punctual courteous and incredibly mindful of our family throughout the day. Seeing everything arrive in perfect condition was a huge relief and I highly recommend their services.

We had to move for our neighborhood shift and International Van Lines did a really nice job with our heavy stuff. My main stress was our heavy electric treadmill and the big metal dumbbell racks that we use for daily workouts. The three movers wrapped the screen of the treadmill with thick blankets and placed all the heavy weights flat on the truck floor so they would not roll around or break other items. Everything arrived at our new fitness room in perfect condition without a single scratch on the walls. The crew worked hard without taking long breaks and made this whole process very simple so I am impressed with them and would definitely recommend to others

We needed to move several large paintings and custom wooden frames that required special care. The booking agent at International Van Lines set up a specialised crating solution for these delicate pieces. The crew brought custom-size cardboard sheets and double-layered cushioning to secure the glass corners before loading them onto the truck, so everything arrived without any shifting or surface pressure marks. Very content with how they customised the materials for unusual items instead of using a basic approach.

Setting up the initial itemized list with International van lines was a surprisingly smooth process. When the movers arrived they went through the digital inventory sheet meticulously to cross check every piece of furniture before loading. The final volume calculation matched the virtual binding estimate perfectly so there were zero surprises on the final invoice. It was refreshing not having to argue over cubic feet spaces or unexpected weight adjustments at the end. Everything on the checklist was accounted for upon arrival at our new address. Very straightforward and professional contract execution throughout.

We shifted from our three bedroom home last week and hired International Van Lines for heavy lifting. The crew was polite. Took good care of our stuff and didn't break anything along the way. They stayed in touch with us while on the road so we knew when to expect them at the new place. Everything went smooth enough for us.

We had to shift our moving date last minute due to a delay with our closing paperwork. I called International van lines expecting a huge hassle or extra fee but the customer service rep was surprisingly understanding. They adjusted our pickup slot by three days without any extra charges or fuss. In move day the crew showed up right on time and worked quickly. Very relieved by how accommodating they were with our situation.

Storing furniture during a delayed house closing felt stressful but International Van Lines made our transition seamless. Beyond providing reliable temporary storage, their crew expertly packed and protected our belongings. Large items like our piano and glass cabinets were wrapped in thick blankets and secured in reinforced crates to prevent transfer damage. Once our new house was ready the workers delivered everything on schedule and assembled bed frames with impressive precision. Their dispatchers kept us fully updated throughout the storage period. If you need a competent flexible relocation service that treats possessions with complete respect they are outstanding.

International Van Lines made our interstate relocation completely stress-free. Their customer support maintained constant contact promptly responding to every request. The binding quote was fully honored without any extra fees added during packing. The moving crew treated our items with great care, using protective blankets and specialty materials to ensure everything arrived unharmed throughout transit. The driver provided clear progress updates regarding the drop-off schedule. Delivery was handled attentively placing boxes precisely where needed without scuffing walls or damaging the interior. Anyone planning a similar move should trust this company for a respectful, professional experience.

Updated on 10/01/2026: After speaking to Jason Morgan and Thomas, my questions and concerns were answered, and everything seems to be back on track. I will continue to update my rating as we go through this process. I will say that Julie, Jason, and Thomas exhibited extraordinary customer service and professionalism throughout our conversations today, and we were impressed with the expedience of the turnaround.

Multiple things went wrong. In general, you cannot trust pick up or delivery dates given to you. You are at their mercy. Totally not acceptable and not serious.

I cannot overstate how horrible our experience with this company was. Our move was a disaster from Day 1. We were extremely prepared: most boxes were packed and labeled, and we repeatedly identified our most valuable piece, a $20,000 vintage sculptural wood table. The driver arrived 45 minutes late with no crew. Two “movers” arrived an hour later and two more an hour after that. They lacked basic packing materials, and the driver actually asked ME to go to Home Depot to buy bubble wrap and frame boxes. I bought everyone lunch, and the crew then left to “get drinks,” causing further delays.

The 2 guys they sent, Steve and Mike were awesome. They were professional, careful and quick, I would recommend International Van Lines to friends.

I used International Van Lines for a long distance move and was pleased with how everything turned out. I especially liked that the process was explained clearly instead of maintaining things confusing. The team was respectful of my belongings and handled their work in an organized way. The move took some of the usual stress out of relocating and the overall experience was better than I expected. I would be happy with this choice again if I needed moving service in the future.

I'm glad I choose International van lines for my move. What stood out to me was how smoothly the different parts of the move came together. The team was courteous and I didn’t have any trouble getting updates when I needed them. The movers stayed focused on the job and made sure my items were handled properly. There were no major issues during the process which made the whole experience a lot easier. I'm satisfied with the service and the way my move was completed.

I had a great overall experience with International Van Lines. My son used them to move us from Chicago to Miami. Being that my son works for the U.S. Moving Protection Organization, I knew he was going to make sure the movers did a great a job...sure enough, everything was handled seamlessly... I didn't have to lift a finger. I don't know if its because of the USMPO, his relationship with the owner, or if they always perform like this.... but it was truly a VIP experience.

They used protective material in places where furniture should pass. Also, they were very careful about the angles and narrow entrances. All cabinets and tables that I owned, and other big pieces of furniture, were treated not to be dragged across the floors.

I was happy with the service I received from International Van Lines. The staff were friendly professional and easy to deal with throughout the process. They answered my questions clearly and kept the arrangements organized. The moving crew worked efficiently and took care while handling my belongings. The overall process was straightforward and less stressful than I expected. I appreciate the effort the team put into making the move go smoothly.

International Van Lines made my moving experience much easier than I expected. The staff was courteous and professional, and they were quick to respond whenever I needed clarification. The movers arrived ready to work and handled the process effectively. I liked that the communication was straightforward and that I was not left wondering about the next steps. Overall, the move was handled well, and I was happy with the service I received.

I had a positive experience with International Van Lines. The customer team service was helpful and responsive and they made sure I understood the moving arrangements before everything started. The movers were professional worked efficiently and handled my belongings carefully. I also appreciated the communication throughout the move which made the process feel less stressful. So overall I was satisfied with the service and the way the team handled the entire move.

IVL subcontracted my move out to a company AMS in Canada- they quoted me a move from US to Canada- and took a $2000 deposit which then AMS said was me paying IVL- not them so I still owed them $15,800 for the move (which charged me $2000 more) then when my trailer was set to be delivered, they told me they had to take my stuff to the location 1 week earlier and I needed to pay $1200 for that trip- and storage in spite of being told they were not charging for storage- then I was told my delivery was more complicated- due to the packers loading my trailer mixed between going to house and to storage instead of it separated… and then I was charged another $1800 to deliver my stuff- this was not the fault of local company- this was the fault of AMS- who said well it might be an extra $500- in spite of telling them initially the two different delivery locations and being given the addresses!

The service I received from International Van Lines was very good overall. The team was professional, polite and easy to communicate with. They explained the process clearly and stayed responsive. When I had questions on moving day the crew worked efficiently and treated my belongings carefully. I was happy with how organized everything was and how smoothly the move went. Overall it was a positive experience and I would be comfortable recommending their service to others.

I was very happy with my experience with International Van lines. The process was much easier than I expected and the team was professional and responsive whenever I had questions. They arrived prepared handled my belongings with care and kept everything moving efficiently. I also appreciated the communication throughout the process because I always knew what to expect. Overall the service was dependable and well organized. I am pleased with how everything turned out.

I had a really positive experience with International Van Lines from the beginning. The staff was helpful, professional and the overall process was easy to understand. The moving team was organized, worked efficiently and handled my belongings with care. Communication throughout the process was also good, which made the move feel less stressful. Everything went smoothly, and I was satisfied with the quality of service I received, so I am very happy with the experience, and I would definitely recommend them to others.

I was very pleased with my experience with International Van Lines. The whole moving process went smoothly and the staff was friendly and professional. Communication was good and everything was handled in an organized manner so overall I am happy with the service and would recommend them to others looking for a moving company.

I had a very good experience with International Van Lines. The entire process was smooth and easy and the stuff was helpful and professional. Everything went well from start to finish and I was happy with the service I received. Overall I am very satisfied with my experience and would recommend international van lines.