International Van Lines Reviews

I highly recommend this moving service! The movers are very professional and pleasant! I was very impressed that the movers wrapped my TV with some soft stuff to avoid the collision. Also, the movers were pretty fast. I live by myself and have a lot of things to move, but they said that was not much for them to move at all. They finished the move within 2 hours. If I had to move by myself, it probably would take me more than a day. Great service!

Josh is the owner, and he is trustworthy, bright and kind. He was straightforward with me from the starting and helped me save money on the move. The move ended up costly, MUCH less than the other company quoted, and the entire staff was full of integrity. John crew is excellent, and he treats them generously (pays them fairly, doesn't demand over time, and brings them lunch!), which makes a difference in the crew's professionalism. I am so happy we went with International Van Line.

They moved everything with care. I expected they would finish my unit in about 3 hours but actually 2 only. I heard many moving companies will move as slow as they can because customers pay by hours. But they are actually not the ones. They did a great job, and those two movers are very friendly as well. (Sorry, I have a hard time remembering people names.) If you are moving to a small or medium-size home, you should give them a try!

IVV is a 5 star ripoff. When you look up reviews, more stars almost always pop up first in the list. Go to the 1 star ratings and you will see what this company is doing to people all over the country. I read a couple of recent (July 2021) reviews that mirrored my experience (August 2021) with IVV. Here's What to Expect From IVV -

My recent move was from NYC to Miami, FL. They moved our 2/2 into another 2/2 condo. We have very fragile items, like artwork and a piano. IVL and their crew did a great job with crating, packing and making sure all of our possessions arrived with no damages. I’d also like to say that we had zero hidden charges. The experience was good, actually great! I understand why they’re ranked so high and I will be recommending them.

I obtained what I later realized was just an estimate from this company using an exact list of items and sizes. My quote was subcontracted to A to Z moving from Nevada. On moving day they wanted $2000 more than the written original quote for the same items I had carefully detailed to International Van Lines. I had to downsize the items on moving day. On arrival, multiple items were severely damaged including a small antique desk and dresser which the movers were supposed to make safe for the move. It appears the items were dropped and are unrepairable.

My experience with International Van Lines has been nothing short of terrible. I leave this review a month after my belongings were picked up, only to find that they are still sitting in a warehouse at the origin. IVL is a broker who pawned me off to a third party, without disclosing that information to me. In fact I only learned who my actual movers were when they called asking for a cash payment at pickup less than 24 hours before they came to collect my belongings. Since then, I have called IVL on a weekly basis, only to be told each time that they are “working on a schedule,” and to call back. My most recent call was the most infuriating as the rep was unapologetic and unhelpful. I am starting to wonder if I will ever receive my belongings. The reviews for IVL are highly inflated. For the sake of your sanity, and if you ever want to see your belongings again, please go to a different moving company.

I received a quote from International Van Lines for a move from AZ to VA. Included in the quote was moving my golf cart. On moving day, a company they subcontracted to showed up and stated they would have to charge another $2000 for the golf cart. Then when we received our furniture, there were multiple broken items that had obviously been dropped. Would never use this company again.

Worst moving experience! We asked for a packing service besides moving the items, when we called the company and listed all the details of our items the estimate was that our stuff is less than their minimum so they said they will charge us the minimum amount which was $4200. We didn't have ANY furniture. We just had a couple of wardrobes, kitchen stuff, and a Bowflex Max Trainer (expensive workout equipment), one full-size bed.

I cannot underscore how shady this company is. My delivery was late, I have thousands of dollars in damaged property and too many things 'missing' to mention. I strongly recommend never using this company. It is shocking how terrible this experience was.