International Van Lines Reviews
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About International Van Lines
International Van Lines is a licensed moving carrier and broker that offers local, long-distance and international relocation services for residential and commercial customers. Founded in 2000, the company is licensed by the U.S. Department of Transportation and the Federal Maritime Commission, and it is a member of the American Moving & Storage Association. In addition to household moving services, International Van Lines offers auto transport, packing and storage solutions. It offers its services nationwide and in more than 180 countries.
- 180+ countries
- Free quotes
- Relocation coordinators
- No pricing info upfront
- 25% deposit
Helpful Reviews
What is International Van Lines?
International Van Lines is a licensed moving company that offers a wide variety of services for individuals and families. Customers can choose from services like packing, storage, vehicle shipping and freight transportation, depending on the scope of their move. The company also assigns relocation coordinators to help manage scheduling, logistics and communication throughout the moving process.
International Van Lines services
International Van Lines offers local, long-distance and international moves. Its team provides full-service door-to-door or port-to-port moving solutions. As a licensed freight forwarder, International Van Lines maintains direct contracts with leading ocean carriers in order to provide competitive pricing for international moves. The company also offers freight and air moving solutions.
It pairs customers with relocation coordinators to plan the details of their move. You can schedule an in-person or virtual walk-through to get a more accurate quote and plan.
How international moving works with IVL
If you book an international move with International Van Lines, here’s what the process will typically look like:
- Contact IVL for a quote.
- Discuss move size, international destination and which type of move you want (door-to-door or port-to-port).
- IVL will provide a move estimate based on an in-person or virtual home walk-through.
- Book your move.
- Your items will be picked up and transported to their international destination. IVL will help navigate you through what you need for customs clearance and any port-related charges.
- Final delivery.
International Van Lines moving costs
The cost of International Van Lines’ services can range widely from customer to customer — a local move, for example, could cost a quarter of the price of a long-distance one. For easy access to pricing info, you can request a free quote.
Here are some cost ranges International Van Lines has listed on its website for a long-distance move.
| Number of bedrooms | Estimated moving cost |
|---|---|
| 1 | $1,650 to $2,100 |
| 2 | $2,300 to $2,950 |
| 3 | $3,300 to $4,700 |
| 4 | $4,600 to $6,500 |
| 5 | $7,500 to $10,000 |
To hold the date after you get your quote, you’ll have to pay a deposit of about 25% of the total cost of the quote. If you need to cancel, the company refunds 100% of the deposit paid (up to 48 hours before the scheduled pickup).
International Van Lines FAQ
Does International Van Lines offer international moving services?
Yes, International Van Lines specializes in international moves.
Is International Van Lines a broker?
Yes, International Van Lines is both a carrier and a broker for moves. Most customers use it as a carrier, but if a truck breaks down or a customer needs services in places IVL doesn’t cover, it acts as a broker.
Does International Van Lines have moving insurance?
Yes, IVL offers insurance for both domestic and international moves. If you opt out, IVL provides limited liability coverage, which covers 60 cents per pound per article.
Does International Van Lines offer packing services?
Yes, IVL does offer packing services. You can add packing services to your moving package at an additional cost. IVL also sells packing supplies like boxes and tape.
What is International Van Lines' cancellation policy?
International Van Lines offers a 100% refund on deposits when you cancel at least 48 hours before the scheduled pickup date.
Does International Van Lines offer storage services?
Yes, International Van Lines offers short-term and long-term storage options with one month free.
Is International Van Lines FMCSA licensed?
Yes, International Van Lines is licensed through the Federal Motor Carrier Safety Administration (FMCSA) and operates under U.S. Department of Transportation regulations.
Still have questions?
Is International Van Lines a good company?
International Van Lines is a licensed and certified moving carrier with a good history of service and support. It has a vast array of moving options, including freight, air and sea, plus transport to more than 180 countries. Unfortunately, the company doesn’t offer sample pricing online; you have to call the company for a free quote. Its 25% upfront deposit also might not be feasible for some, but it does have a 100% refund policy up to 48 hours before the move.
International Van Lines Reviews
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Reviewed Sept. 9, 2023
I had a move with IVL from New York to Florida and I’m pleased with the outcome. I had no issues other than a minor delay on delivery, but they sorted things out. They have an excellent customer service team and a great group of movers who did an excellent job. Moving is very stressful and I’m thankful I chose a mover who actually cared about their service.
Thank you for taking the time out of your day. We appreciate your feedback and we're happy to see that everything went well for you.
Reviewed Sept. 5, 2023
Moving is stressful and apparently finding a mover for an out of state move is even more stressful. I chose IVL after going back and fourth with various companies because of my sale rep Rick. He was super friendly, honest and didn’t try and force me to pay a deposit. The cost was good and service was excellent. In total my cost was around 4 $4500 to move my 2,2 from Albuquerque, NM to Denver, CO. I also purchased additional insurance which I didn’t have to use but I wanted to be safe. Good job!!
Thank you for spending the time and leaving us a review. It was a pleasure working with you on your move.
Reviewed June 14, 2026
My household hired the International Van Lines team for a move across town, and it could not have been quicker and more efficient. The moving team of Jon, Mike, David, and Steve showed up on time (actually a bit early) and worked like true pros. They transported heavy boxes and large furniture with ease and care -- nothing was damaged in transit. Multiple stairs and walk-ups were no problem. And the moving team members were very personable and pleasant, making the moving day less stressful and dare I say fun. We felt like were in good hands the whole day and even finished the move a lot earlier than expected.
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Reviewed June 4, 2026
International Van Lines was recommended by a friend who moved cross-country, and we called them. The reps who packed up the house were great, but before they did, a video was done. It was worthless because it didn’t end up being what they thought it would be. There were more cubic feet. I had some communication problems with the lead person of that group, and also with the people I was dealing with on the phone at the time. They were very abrupt and rude with me, and it got ugly. But we were already in the process. The guy that I spoke with told me a certain amount of money down and what was acceptable. Then, the guy who was in charge told me something else when they came to pick everything up. We had to wait and get in touch with the guy on the phone. It was very chaotic. The person on the phone was rude.
The woman I dealt with was a little more understanding, but not very good. What saved it for me with International Van Lines were Jen and Luis. We had to use storage for six months and Luis sent me a lovely email on what to do when we were ready to have the stuff transported. Jen was fabulous. She communicated with me and was courteous and kind. She was encouraging and understanding of my anxiety about having my stuff halfway across the country. Now, we’re waiting on Mario, who will be delivering our stuff. He has also been very nice.
Reviewed June 1, 2026
Outstanding work by everyone who I had the pleasure of communicating with from this company. We've never been so please with movers like IVL from Florida to New York! Price couldn't be better and they deserve a 10/10 from myself and my family for the dedication they have for each family's move they take part in! I will use again and I can't wait for my sister to use them as well to be part of the calmness they bring. Outstanding work by each and every one of these guys who helps us (sorry I can't remember names but I wish I could).
Reviewed May 9, 2026
I could not have asked for a better experience! The three men who helped move our two apartments to a new location were efficient, pleasant and incredibly careful. They made a really stressful experience a breeze. I can’t believe I’ve never used movers in the past, but International Van Lines has made me a convert. If I ever have to move again (which I hope is not soon), I will absolutely use International Van Lines! I highly recommend their service!!! Do yourself a favor and just give them a call - you definitely won’t regret it.
Reviewed April 15, 2026
We have now used International Van Lines twice, and we highly recommend them. They're as professional as it gets and they move move move! These guys seriously know what they're doing. Rick and David were great, even better than I expected. I didn't have to worry, I knew right away that my stuff was in good hands. They showed up on time, packed my truck well, nothing was damaged, and they worked fast! Thanks again to Rick and David, you were a ton of help! Again professional and hard workers. Thanks again guys!
Reviewed June 18, 2026
This is the 4th time we have used International Van Lines in the last 9 years which is saying something. Their movers take the utmost care in wrapping furniture and art. Additionally they are very polite and communicate well. I'm sure we will be using them again in the future. Thank you International Van Lines!
Reviewed June 15, 2026
Recently used International Van Lines for a move from TX to FL. Booked with only a few weeks notice and the process from start to finish was quite literally, simple. I had the best team of movers, David, Mike, and Jon. They were quick, attentive, and so kind. It was an unfortunate moving day with pouring rain, but they never once complained and continued to work until the job was done. I would 1000% book and use them again. Thank you again!!
Reviewed June 14, 2026
This moving company is simply amazing!!! This is the second time I’ve used them and they are hardworking, efficient, and super helpful and kind! Not to mention how strong and fast these guys were! Steve, Jon, David, and Mike were all so kind and very efficient. I also felt like the process was smooth and the price was perfect! I am so grateful for these guys and will use them for future moves as well!!! Thank you so so much again!
Reviewed June 13, 2026
I am so happy that we got Alex and his team for the move over the weekend. Alex and his team show professionalism, punctual and take extreme care of our furniture. Very impressed and definitely will recommend them anyone who is looking for a reliable moving crew.
Reviewed June 10, 2026
Getting things started was a breeze. The customer service people were pleasant and explained the packers would come on Wednesday and the movers come on Thursday. This did not happen. The packers showed up and only one of them spoke any English. There were no women and I was rather hoping there would be at least one woman to pack my feminine belongings. And, to make matters worse, one of them was having intestinal issues… Completely befouled our guest bathroom (which I had to clean up with gloves and bleach,) and went through more than a roll of toilet paper. We then found out they would be packing up the moving truck the same afternoon. We tried to explain that was not what we were told but they did it anyway.
After they got our money… And tried to charge us more… I got shifted onto several different customer service people, and then low and behold, no contact from anyone. Seems everyone was on vacation with no coverage. It was very discouraging and unprofessional. When our belongings finally arrived from Oregon to Tennessee, we put them in IVL storage because our home was not yet done. We did get them out of storage but several of the things such as keyboards were very moldy, some items were damaged, and a few items have gone missing. The only positive experience was having my car shipped. The people were very friendly and professional. This was the reason this is not rated as a one star.
International Van Lines Company Information
- Company Name:
- International Van Lines
- Company Type:
- Private
- Year Founded:
- 2000
- Address:
- 3957 NW 126 Ave.
- City:
- Coral Springs
- State/Province:
- FL
- Postal Code:
- 33065
- Country:
- United States
- Website:
- internationalvanlines.com
