How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Interstate Moving & Relocation Group Reviews

Special Offer: Call Now Save $500

Terms and conditions

Discount offers are subject to availability and may vary based on move date, distance, and inventory. The “Call Now Save $500” and “Book Today Save $500” promotions apply only to qualifying long-distance moves and must be applied at the time of booking. Offers cannot be combined with any other discounts or promotions.

4,959,469reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Fact-checked by: Becca Blanco

About Interstate Moving & Relocation Group

Interstate Moving & Relocation Group specializes in state-to-state moving services and is headquartered in Boca Raton, Florida. From personal moves across state lines to corporate relocation, the company prides itself on its top-notch customer service. It also provides furniture disassembly, packing and other additional services.

Visit www.interstatemovingnow.com
Pros
  • Packing and unpacking services
  • Free online quotes
  • Military services
  • Licensed and insured movers
Cons
  • No 24/7 customer support
  • Some reviews note unexpected price increases

Review Summary

✦ Generated by AI from verified reviews

Interstate Moving & Relocation Group's crews handle jobs professionally and deliveries mostly land on time, reviewers say. Quote accuracy is the clear weak spot: estimates doubling or tripling after booking come up again and again, and customer service experiences are mixed.

Was this helpful?

Reviews powering this summary

✦ Generated by AI from verified reviews

Most reviewers say Interstate Moving & Relocation Group handles belongings with care, and furniture and fragile items typically arrive undamaged. One reviewer described crushed boxes, a snapped chair leg and washer damage, then a slow, inadequate claim payout.

Was this helpful?

Reviews about care & handling

✦ Generated by AI from verified reviews

Reviewers generally say Interstate Moving & Relocation Group delivered on time or ahead of schedule, with a few noting brief delays that caused no real problems. Crews communicated pickup and delivery windows clearly throughout the move.

Was this helpful?

Reviews about delivery speed

✦ Generated by AI from verified reviewsAbove industry average

Reviewers repeatedly call the moving crews professional, efficient and careful. Movers are praised for handling furniture and awkward spaces without damage and for staying patient and resourceful even under tight timelines.

Was this helpful?

Reviews about movers

✦ Generated by AI from verified reviews

Customer service experiences are mixed. Many reviewers praise responsive staff who communicate well and resolve concerns quickly, but several say Interstate Moving & Relocation Group was unresponsive, rude or slow to handle damage claims and complaints.

Was this helpful?

Reviews about customer service

✦ Generated by AI from verified reviews

Every sampled review describes a quote that grew well beyond the original estimate, sometimes doubling or tripling after booking. Reviewers say Interstate Moving & Relocation Group added undisclosed fees, last minute shuttle charges and pressure to accept new prices.

Was this helpful?

Reviews about quote accuracy

What is Interstate Moving & Relocation Group?

Interstate Moving & Relocation Group is a moving brokerage that specializes in long-distance moves for homes and businesses, as well as moves for military service members, their families and their specialized equipment. All its services are arranged through authorized third-party carriers who transport goods across the country. The company is licensed and insured and offers liability coverage for all customers, prioritizing affordability, reliability and customer service.

As a moving broker, Interstate Moving & Relocation Group does not handle moves directly. Instead, the brokerage coordinates with third-party movers to schedule the move and oversees the logistics before, during and after moving day. Generally, a moving broker is not liable for damages that occur during the move. Instead, the motor carrier is legally responsible for any covered damages, delays or losses that occur during the move.

How does Interstate Moving & Relocation Group work?

Whether you’re moving across state lines or locally, Interstate Moving & Relocation Group can arrange all your packing and shipping needs conveniently and efficiently. To get started, request a free quote online or over the phone. You’ll need to provide information about your starting city and destination, home size, moving date and contact information. From there, a moving specialist will help you determine which services are right for your needs and your budget. All moves include packing and unpacking options.

The company also handles larger moves for automobiles or military equipment. It maintains a network of reputable, licensed carriers who are prescreened and experienced in handling items with care.

Interstate Moving & Relocation Group services

Interstate Moving & Relocation Group specializes in state-to-state moves, but the brokerage also offers a number of other moving services.

  • Long-distance moves
  • Local moves
  • Corporate moves
  • Military moves
  • Auto transportation
  • Packing services

If you book Interstate Moving & Relocation Group, you can choose whether you’d like to combine one or more of its available services. For example, you can add packing and unpacking or use the company to ship your vehicle. If you’d prefer to handle these moving tasks on your own, you can do just that. It’s helpful to consider which services you’d like beforehand so your initial quote is as accurate as possible.

Moving insurance with Interstate Moving & Relocation Group

Interstate Moving & Relocation Group is a moving broker, not a motor carrier, meaning it will not directly provide moving insurance. However, every third-party moving company that the broker works with will offer a few moving insurance options:

  • Released value protection: This is the basic level of moving insurance that moving companies provide at no additional cost. With this level of coverage, you’ll typically receive $0.60 per pound.
  • Full value protection: This insurance option provides more comprehensive coverage and costs extra. With full value protection, the moving company will pay an item’s current market value if it is damaged or lost during the move.
  • Third-party insurance: You can choose to combine an insurance plan from a third-party provider with the coverage offered by your moving company. This option makes sense if you find a third-party insurance plan that costs less than your mover’s full value protection plan.

Interstate Moving & Relocation Group costs

Moving costs depend on factors like the distance between locations, seasonality, the number of items you’re moving and whether you plan to add additional services like packing or specialty item handling.

A local move costs around $1,250, and a long-distance move of 1,000 miles costs around $4,980, according to the Interstate Moving & Relocation Group website. Those estimates are based on two- to three-bedroom homes with about 7,500 pounds of items that need to be shipped.

Interstate Moving & Relocation Group offers free quotes on its website or over the phone. For a more accurate idea of how much your move would cost, fill out the quote request form or use the moving calculator on its website, or call its customer support line for fast pricing.

It also charges moving fees for fuel, taxes, tolls, driving, loading, unloading and any extra services you require.

What customers say about Interstate Moving & Relocation Group

Interstate Moving & Relocation Group has amassed more than 550 verified customer reviews on ConsumerAffairs. Feedback is largely positive, earning the company 4.3 out of 5 stars.

The majority of positive Interstate Moving & Relocation Group reviews praise the company’s professionalism and the quality of the moving companies it partners with.

“The movers were polite, professional, and easy to work with. They answered my questions and handled my belongings with respect throughout the move.” — James from Maryland

Of the negative customer reviews, the common issue was increased pricing after booking and unresponsive customer service. Some customers noted feeling like the company used bait-and-switch tactics, offering low quotes and raising the moving cost once the contract was signed.

“Absolutely terrible company. Sloppy during the estimate process. Misleading and predatory business practices and binding estimates. Customer service might be the worse I’ve ever experienced. Went so terrible we had to cancel the move 5 days prior to the moving date. They are brokers but misrepresented that grossly. Stay away.” — Peter from Connecticut

Interstate Moving & Relocation Group FAQ

Does Interstate Moving & Relocation Group do local moves?

Yes, Interstate Moving & Relocation Group can arrange local moves. While the company specializes in long-distance moves, it does also offer cost-effective moving solutions for short distances.

Where is Interstate Moving & Relocation Group available?

Interstate Moving & Relocation Group provides service in all U.S. states.

Does Interstate Moving & Relocation Group have packing services?

Yes, it provides both packing and unpacking services, which it arranges through a network of moving companies that have experience packing all manner of items, including valuables and fragile belongings.

Still have questions?

Is Interstate Moving & Relocation Group legit?

Yes, Interstate Moving & Relocation Group is a legitimate moving brokerage. It is approved to operate through the Federal Motor Carrier Safety Administration (FMCSA) and licensed with the U.S. Department of Transportation (DOT).

Interstate Moving & Relocation Group may be a solid option for those who feel comfortable working with a third-party moving broker. As a broker, the company arranges all moving services, offering a convenient, stress-free option for long-distance moves. It accepts residential, commercial and military customers, and it also offers extra services like packing, unpacking and auto transport.

Interstate Moving & Relocation Group Reviews

Filter by Rating

  • (440)
  • (20)
  • (6)
  • (4)
  • (95)

Popular Mentions

    How do I know I can trust these reviews about Interstate Moving & Relocation Group?
    • 4,959,469 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Interstate Moving & Relocation Group?
    • 4,959,469 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 35
    MoversDamagePackingStaff

    Reviewed Aug. 25, 2026

    The crew did a great job with the larger furniture and was careful around the walls and doorways. They also helped with some of the packing, which saved me a lot of time. I had one piece I was especially worried about, and seeing it arrive without any issues was a relief. Overall, they made a difficult job much easier.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Moving Companies delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Profile pic of the author.
      MoversStaffHonesty & Transparency

      Reviewed Aug. 24, 2026

      Honestly, the move went a lot smoother than I expected. I had way more stuff than I realized, and watching everything get loaded made me glad I didn’t try to do this myself. The crew was easy to deal with and took good care of the furniture.

      Thanks for your vote!
      Profile pic of the author.
      MoversStaff

      Reviewed June 23, 2026

      Grandparents needed help moving out and thought I was doing it alone, but when I showed up, these guys were there to help. They have a lot of big antiques so the thought of moving all of it myself was daunting. That feeling vanished when I saw this company was also there to help, thanks again!

      Thanks for your vote!
      Profile pic of the author.
      MoversPackingStaffTransparencyCommunication

      Reviewed June 22, 2026

      I moved from Pennsylvania to Georgia with Interstate Moving & Relocation Group, and the experience was excellent from beginning to end. The movers arrived on time, packed everything carefully, and kept me updated throughout the trip. My belongings arrived exactly when promised, and everything was in great condition.

      Thanks for your vote!
      PackingStaff

      Reviewed June 17, 2026

      One of the best companies I've dealt with. I'd definitely recommend them to anyone needing these services. From the first conversation to the end, they handled everything with care and made the whole process smooth and stress-free. I strongly recommend into using their service!

      Thanks for your vote!
      Customer ServiceSales & MarketingMoversDamageStaff

      Reviewed Sept. 8, 2026

      RUN, DON'T WALK AWAY FROM THIS RIP OFF COMPANY!!! This so-called company is nothing but a rip-off! You CANNOT contact anyone once you've paid your deposit. They are all nice and smiley when you first contact them, but if you have any questions or concerns you cannot speak with a live person. Their SO-CALLED customer support team NEVER responds to any emails, they never return your calls, if you call and ask for their SALES dept. you will get a live person, but they are extremely unhelpful, rude, and will even hang up on you! You can't get a definite pick up date from them until 3 days prior to your move??? How is anybody supposed to make hotel reservations, when you don't even know when your belongings will be picked up???

      We have been calling, emailing, and calling again for weeks and we get no help. Our so called customer support person, NATACHA **, is non-existent! She doesn't return emails. When you try to contact her via phone, the line just rings and rings. There's no voice messaging capability whatsoever. RUN, DON'T WALK AWAY FROM THIS COMPANY! WE ARE OUT ALMOST $1,600.00. YOU DON'T HAVE TO BE. GO SOMEWHERE ELSE!

      Thanks for your vote!
      Profile pic of the author.
      MoversRefunds & PayoutsStaff

      Reviewed Sept. 7, 2026

      The team was polite and professional from start to finish. They paid attention to fragile items and made sure everything was handled properly. I appreciated their effort.

      Thanks for your vote!
      Verified purchase
      Customer ServiceTechPriceQuote AccuracyDamageMaintenanceRates

      Reviewed Sept. 3, 2026

      If I could give 0 stars I would. Worst move of my life. I have moved 7 times including international. They did not tell me my goods would be off loaded to a warehouse in Chicago and reloaded for delivery to AZ. Contractors who came to load my goods left house in shambles, broken window, holes in drywall, wood floors scratched etc. Upon arrival at new house, Many broken items, most furniture has nicks, gouges, grease stains. Missing pieces and damaged parts for bed frames and cabinets. They were going to get handyman to fix, never heard from them after it was reported. Some items missing from delivery yard tools, shop vac etc. no idea where they ended up. I gave them an estimate and they quoted price. I had a few minor adjustments to list. But price doubled! What a fiasco!

      Thanks for your vote!
      Movers

      Reviewed Aug. 29, 2026

      By the end of the day, I was exhausted, but not because of the move itself. The crew did all the heavy work, and we were able to focus on unpacking and getting settled. That made a huge difference.

      Thanks for your vote!
      Verified purchase
      Customer ServiceCoverageTechPriceMoversQuote AccuracyPunctuality & SpeedRefunds & PayoutsPackingStaffRatesHonesty & Transparency

      Reviewed Aug. 28, 2026

      LIARS FROM DAY ONE... STAY FAR AWAY FROM THIS COMPANY!!! Do not buy their FAKE Forbes rating, that's what got us!! We hired them in June 2026 to move us from Louisiana to Michigan. They made themselves sound great at first. The first guy video called us. We showed him the furniture and other large items that were going. We also told him that we would have approximately 60 boxes going. Some of our stuff was just in trash bags at the time, he told us they would load it that way. He also told us that the movers would help wrap and pack fragile items at no additional cost.

      Another claim made was that we would receive our belongings within 2-14 days after pickup. He explained that we had to pay half at that time and the other half split at pickup and drop-off. The first half was about $2300. We thought this seemed quite reasonable, the entire move for less than $5000. However, leading up to our pickup date on July 15th, they began exposing their lies!

      At this point, the deal seemed good because we would have about $2000 leftover for repairs on our new home. Then, the lies began. A different person called about 3 days before pickup to go over our inventory. Several things were different from the original call. We were told the trash bags were unacceptable, everything had to be in boxes. We were told that we were responsible for packing. We would be charged more if the movers helped pack and grossly overcharged if they used their own packing materials. We told them that we were no longer taking my full-size bed and washer/dryer. Instead, I would be taking my twin-size bed and a couple of other smaller furniture items.

      Although we were essentially declaring the same amount of cargo, they still charged us over $1100 more on the initial deposit! At this time, we had paid them approximately $3500 before the movers even arrived for pickup. Additionally, we were forced to go buy a mountain of boxes and packing materials to repack everything! By this time, I had become suspicious, but it was too late to cancel according to their policy. Besides, we didn't have the money to pay another moving company nor the time to get one.

      The date of pickup was near. We were told that the movers would be there between 8pm and 10pm on July 15th and that the movers would call the day before to confirm. We received no such call. Instead, they showed up at nearly 8am without warning! We still had more to do because the repacking put us behind. They didn't even have a company truck, it was an Enterprise rental box truck... another bad omen!

      They finished loading and sat down with us for paperwork. It was Wednesday, they said they would likely be delivering on Saturday. We thought that would be great! However, they then told us how much we had to pay for pickup. Instead of the original nearly $1200 quoted, we had to pay nearly $1900!! We also found out at this time that the actual movers were a totally different company! Interstate had misrepresented themselves as the moving company! We had now lost the entire $2000 that we would've had left, all due to their lies! As if all of this wasn't bad enough, they're not finished yet!

      We arrived at our new home in Michigan. Shockingly, our belongings were not delivered that Saturday. 14 days passed. We called them and were told that the contract stated, "2-14 business days". So then, we had no choice but to go buy basic living supplies which the movers had with them! We had to buy pots, pans, cooking utensils, eating utensils, flour, sugar, cornmeal, rice, etc!! 14 business days passed. They refused to tell us where our belongings were even currently located and told us it was supposed to be 21 business days, not 14! We've then had to have necessary repairs done on our home. After a month in our new home, they finally call with a delivery date.

      The movers showed up on August 18th. They told us that they wouldn't unload until we paid the remaining amount. I told them that I wasn't paying anything more until they unload and I see everything is there and undamaged. We called the company and they stood their ground. They put our belongings in storage and are demanding storage fees in addition to the inflated charges!

      I am a retired and disabled veteran! My brother has multiple bulging discs in his back. For over a month, we've been sleeping on a couch and loveseat left behind by the previous homeowner while waiting for these clowns to deliver our belongings. I sometimes sleep on the floor just to stretch out my legs. My blood pressure cuff was mistakenly sent with them, so I haven't been able to monitor it! They are holding our belongings hostage while demanding ransom! They have my retirement flag, retirement certificate, my dress uniforms, and all of my military awards! They have my family's military awards. They have the military burial flags of my grandfather, father, and other brother! We are not only suing them for our belongings and restitution, but we are also suing them for pain and suffering!!

      Thanks for your vote!
      MoversDamage

      Reviewed Aug. 27, 2026

      Could not have asked for a better moving team. Everyone was energetic, polite, and clearly experienced. They moved much faster than we expected while still being careful with everything. Huge thank you to the crew.

      Thanks for your vote!
      Verified purchase
      Customer ServiceTechPriceMoversQuote AccuracyDamagePackingStaffRatesTimeliness

      Reviewed Aug. 26, 2026

      We contracted our cross country move with Interstate last year. They gave us a quote that was "10% over-estimated to be safe" for a two day pack and load. When the carrier that they subcontracted showed up the night before the move, they demanded a 1/3 price increase or they wouldn't show up the next day. They also said they had another pickup the second day so they were going to pack and load all in one day. We had to be out of the house so we had no other choice. The next day a crew showed up but refused to do the job in one day and left. I called Interstate and they said the carrier needed to deal with the issue.

      Once the carrier finally arrived, the pack was done in a haphazard fashion where some boxes had barely anything in them, items were not cushioned properly, and furniture was not disassembled or wrapped. They shoved onto two small trucks, but when the last items didn't fit they said they'd leave them in the backyard and come back to get them in the morning. Those items never arrived at our new house. Day of delivery, the carrier's driver drove the semi truck onto our front yard and got it stuck, leaving 20' long, 1' deep ruts in our yard. He had to be pulled out by our farmer neighbor with a huge tractor because he couldn't figure out how to get the truck out of the yard.

      Once the truck was parked, the driver then told us that there were additional charges because when they loaded our things on the semi truck it took up more room than was quoted during pickup. He would not allow anything to be unloaded unless we paid upfront. Again, we had no option but to pay. Upon unloading, the crew told us several times that this was one of the worst packs they had ever seen. Many of the items coming off the truck were damaged. Two of our dining room chairs had the legs completely snapped off, the table had deep scratches because it wasn't wrapped, bookcases had holes punched through the back, boxes were completely crushed, and a 200lb cast iron tool was snapped in half. We took photos of everything we could see as items were coming off the truck.

      The driver even apologized for the poor quality of the pack and offered to compensate us cash for the yard damage (we declined so we could do the proper claims process). When we called Interstate to report the situation with their carrier they told us there was nothing they could do and we would have to complete the claims and arbitration process through the carrier before they could do anything. It took about a year to complete these two processes with the carrier dragging it out. They offered us $92 in compensation for over $11,000 in damages. Arbitration made that amount $142 stating that the carrier said we packed the items that were damaged. When this was finally over I called Interstate and they said there was nothing they would do. They referred us back to the carrier for a resolution.

      Interstate is taking no responsibility for hiring a subpar carrier who extorted us twice, broke a lot of our things, didn't deliver all of the items, and damaged our property. Their response was that "there is nothing further that Interstate Moving & Relocation Group can do directly regarding the claim". We chose Interstate because they are a highly rated moving broker but it turns out that they don't stand behind their service and offer no customer service support when things go wrong. Between the extorted fees and damages we have paid 100% more than the price of the move Interstate quoted us. I'm sure other people have had wonderful experiences, but this has been a 15 month nightmare for us. Please be very careful when considering this company to handle your move.

      Thanks for your vote!
      Profile pic of the author.
      Customer ServiceTechPriceMoversQuote AccuracyPunctuality & SpeedPackingStaffRatesCommunicationTimeliness

      Reviewed Aug. 20, 2026

      Horrible experience with their customer service agent and day of estimate. So, I had a "binding" estimate...which means they cannot change the price beside for service fees like increased walking/stairs, unless I add items from the estimate. In this case, 10 days prior I asked how much it was cost to add 5 medium boxes (15 cu/ft in total). I was told "someone" would contact me...of course no one did. Day of the move they redid the estimate and I asked the mover why, he said that's just what they do. They came back with a $1,200 increase! Then "someone" from the company called, because the movers called someone to tell them I was pissed off. She simply said, "sign it or they can leave." This is the business practice that the Department of Transportation prohibits. (**). This lady was the rudest person I have ever spoken to in my life and as a veteran I've met some rude people in the Army.

      Nonetheless, I signed the new estimate since I needed to clear the apartment and start driving that night. Simply, duress. The next day I submitted complains, and one of the owners called me to gather the info/evidence. Kudos for him but I did ask about the "binding" and "non-binding" estimate, he stated that's not true. Well, the DOT disagrees and I'll let them decide.

      With that said, my stuff was put into long-terms storage (May 30th) when I said I needed it immediately. I provided the city and state but was waiting on an address which was given on June 12th, my stuff never left the state until July 3rd. I was given delivery dates for July 1st, then 3rd/4th, and so on. Dates that were impossible since this was a move from AZ to KY, then I was given the excuse the truck broke, but they kept stringing me along. Showed up late on July 13th. The company tried to make it right with the price but I still over paid $275 plus $150 in fees.

      In short, horrible business practices which are prohibited by federal law, and poor communication. Granted I know a lot is on the moving company compared to the broker, but they hired them so they need to own it. Weeks without my stuff, not knowing when it would arrive, and knowing they are not following federal law taking advantage of people is what concerns me the most and why I decided to post this review in hopes it saves others from this headache.

      Thanks for your vote!
      Profile pic of the author.
      MoversStaff

      Reviewed Aug. 19, 2026

      The moving team stayed focused and professional throughout the relocation. They communicated well and made sure everything was securely handled. The move was completed without unnecessary problems.

      Thanks for your vote!
      Profile pic of the author.
      MoversPacking

      Reviewed Aug. 17, 2026

      The movers made moving day feel less stressful. They arrived on time, worked efficiently, and carefully handled my furniture and boxes. Everything was completed without major issues.

      Thanks for your vote!
      Profile pic of the author.
      PriceQuote AccuracyRates

      Reviewed Aug. 15, 2026

      After several quotes from other companies, Interstate worked with and came up with a reasonable price.

      Thanks for your vote!
      Profile pic of the author.
      Movers

      Reviewed Aug. 12, 2026

      The movers made the relocation feel much easier to manage. They communicated clearly, worked efficiently, and paid attention to the details. I was happy with how everything turned out.

      Thanks for your vote!
      Profile pic of the author.
      Customer ServiceQuote AccuracyHonesty & Transparency

      Reviewed Aug. 11, 2026

      Absolutely terrible company. Sloppy during the estimate process. Misleading and predatory business practices and binding estimates. Customer service might be the worse I’ve ever experienced. Went so terrible we had to cancel the move 5 days prior to the moving date. They are brokers but misrepresented that grossly. Stay away.

      Thanks for your vote!
      Profile pic of the author.
      MoversPackingStaff

      Reviewed Aug. 11, 2026

      The moving crew made the whole process simple and organized. They arrived on time, worked efficiently, and handled my furniture with care. Everything was delivered safely and in good condition.

      Thanks for your vote!
      Profile pic of the author.
      MoversPunctuality & SpeedDamagePackingStaff

      Reviewed Aug. 10, 2026

      The relocation went better than I expected. The crew was punctual, careful, and professional throughout the day. They made sure my furniture and boxes were handled properly.

      Thanks for your vote!
      Contract & TermsTechPriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsMaintenanceStaffHonesty & Transparency

      Reviewed Aug. 8, 2026

      Extortion at its finest with this company. A move that was quoted to cost approximately $6900 ended up costing us $10000 with broken items that we are now filing a claim to be reimbursed for. No telling if we’ll actually see any kind of compensation. The company did not honor quotes or contracts, used bullying tactics to force us into quick decisions, mislead us about the vehicles that would be used for our move and passed the buck when we had issue with their practices. I’ve filed complaints with the BBB, the FMCSA and the NCCDB for Interstate Movers and APX Van Lines.

      Thanks for your vote!
      Profile pic of the author.
      MoversStaff

      Reviewed July 31, 2026

      The relocation was handled with great care from beginning to end. The movers worked well together and paid attention to fragile items. I was very satisfied with the overall experience.

      Thanks for your vote!
      Profile pic of the author.
      MoversPackingStaff

      Reviewed July 30, 2026

      The movers stayed focused and worked together well throughout the day. They made sure everything was packed properly and delivered in excellent condition. I was very satisfied.

      Thanks for your vote!
      MoversPunctuality & SpeedDamage

      Reviewed July 29, 2026

      I had a great experience with the moving crew. They were punctual, respectful, and very careful with my belongings. Everything arrived safely, which made settling in much easier.

      Thanks for your vote!
      Profile pic of the author.
      Customer ServiceSales & MarketingPriceMoversQuote AccuracyStaffTransparency

      Reviewed July 27, 2026

      I contacted this company after finding them while searching for LTL freight shipping services. It turned out they primarily provide full-service household moving, which was my misunderstanding, and that's perfectly fine. What was not fine was my interaction with Ronnie, who identified himself as one of the company's more senior moving specialists. After I explained that I had been looking for LTL freight services and hadn't realized this was a full-service moving company, instead of answering my questions or explaining the benefits of their service, Ronnie simply said, "Good luck," and abruptly hung up the phone.

      I've worked in sales and customer service, and this is one of the poorest examples of phone etiquette I've experienced. Even if someone isn't the right fit for your service, basic professionalism costs nothing. A courteous explanation, a referral, or even a simple "Unfortunately we don't offer what you're looking for" would have left a completely different impression.

      Ironically, I may have been open to hearing about the company's full-service moving options, but the conversation ended before that was even possible because of Ronnie's attitude. Management should seriously consider coaching him on customer service and phone etiquette, especially if he is, as he described himself, one of the company's senior specialists. If you happen to reach Ronnie, I'd recommend asking to speak with another representative.

      Thanks for your vote!
      Customer ServicePriceRefunds & PayoutsStaff

      Reviewed July 27, 2026

      I recommend book your move with another company. I booked to move and paid over 8 thousand down for the deposit, within a few days from initially booking the move we had to cancel due to unforeseen circumstances in my family. I was not able to receive my deposit back, paid over 8 thousand dollars for a phone call. Go to a company who cares and will work with you, it's not like we canceled just before the move or anytime around when it would have affected this company.

      Thanks for your vote!
      Profile pic of the author.
      MoversPacking

      Reviewed July 22, 2026

      I had a very positive experience with the moving crew. They worked together well, protected my furniture, and made sure every box was handled carefully. The entire process was straightforward.

      Thanks for your vote!
      Profile pic of the author.
      MoversPackingStaff

      Reviewed July 21, 2026

      The movers were professional from the moment they arrived. They packed everything securely and handled my furniture with care during loading and unloading. I was very satisfied with the service.

      Thanks for your vote!
      Profile pic of the author.
      Sales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedStaffRates

      Reviewed July 21, 2026

      Terrible experience. First off they give you a quote based on the items you say need to be moved however they severely underestimate the size of the items in order to give you a low quote. Once the moving arrvied they increased our price by over $1,000 for the exact items listed in the inventory because they said the cubic footage of the items listed was not correct by Interstate. It is also not advertised that this company just hires a third party for the cheapest rate and the company they hired for us was very inexperienced and not helpful. By the end of our 6 weeks waiting for our stuff to arrive we were not even communicating with Interstate anymore because they were not getting anything done for us and we were doing their job and talking directly with the moving company and the driver. I would not recommend to any friend or family.

      Thanks for your vote!
      Movers

      Reviewed July 17, 2026

      Interstate Moving & Relocation Group Inc. made a difficult move feel simple. The movers were organized, respectful, and worked hard throughout the day. Everything arrived safely and exactly as expected.

      Thanks for your vote!
      Profile pic of the author.
      MoversPacking

      Reviewed July 15, 2026

      Everything was packed securely and delivered without any problems. The movers were polite, hardworking, and easy to communicate with throughout the move.

      Thanks for your vote!
      Profile pic of the author.
      MoversStaff

      Reviewed July 14, 2026

      The moving team was friendly and easy to work with. They kept me informed throughout the process and made sure everything reached my new home safely.

      Thanks for your vote!
      MoversDamage

      Reviewed July 14, 2026

      They did a great job moving me out! They were very careful and efficient! Made the experience very easy!

      Thanks for your vote!
      Profile pic of the author.
      MoversDamage

      Reviewed July 14, 2026

      My house had lots of stuff… and they were very efficient and careful with all my stuff. Very much appreciated!

      Thanks for your vote!
      Profile pic of the author.
      Customer ServiceMoversDamageHonesty & Transparency

      Reviewed July 14, 2026

      Overall, it was just an easy experience. No surprises, no hidden fees, no damage, just a hardworking crew that made moving a whole lot easier. I’d definitely give them another call if I ever move again.

      Thanks for your vote!
      Profile pic of the author.
      MoversStaff

      Reviewed July 13, 2026

      The movers were polite, professional, and easy to work with. They answered my questions and handled my belongings with respect throughout the move.

      Thanks for your vote!
      Profile pic of the author.
      Punctuality & SpeedPackingTimeliness

      Reviewed July 9, 2026

      I was impressed by how carefully my furniture was packed and transported. The move stayed on schedule, and the experience was easy from beginning to end.

      Thanks for your vote!
      Profile pic of the author.
      MoversDamageStaff

      Reviewed July 8, 2026

      The team did an excellent job throughout the move. They handled heavy furniture carefully and took extra time with fragile items. Everything arrived without any damage.

      Thanks for your vote!
      Profile pic of the author.

      Reviewed July 7, 2026

      I was impressed with the attention to detail shown during the move. Every piece of furniture was handled carefully, and the experience was smooth from beginning to end.

      Thanks for your vote!
      Profile pic of the author.
      Movers

      Reviewed July 6, 2026

      I couldn't have asked for a better moving experience. The movers stayed positive throughout the day, handled my belongings carefully, and made sure the move was completed without any problems.

      Thanks for your vote!
      Loading more reviews...

      Interstate Moving & Relocation Group Company Information

      Company Name:
      Interstate Moving & Relocation Group
      Company Type:
      Private
      Address:
      4400 N. Federal Highway, Ste. 302
      City:
      Boca Raton
      State/Province:
      FL
      Postal Code:
      33431
      Country:
      United States
      Website:
      www.interstatemovingnow.com