Interstate Moving & Relocation Group Reviews

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About Interstate Moving & Relocation Group

Located in Boca Raton, Florida, Interstate Moving & Relocation Group specializes in interstate moving services. From personal moves across state lines to corporate relocation across the globe, the company prides itself on its top-notch customer service. It also provides furniture disassembly, packing and other additional services.

Pros
  • Packing and unpacking services
  • Free quotes
  • Military services
  • Licensed and insured movers
Cons
  • No 24/7 customer support

Helpful Reviews

Depauw, IN
Verified purchase
One thing I appreciated was how they kept asking about placement before setting down larger items. I've had movers before who just dropped everything near the door. This time boxe...

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Portland, OR
Verified purchase
We had several large furniture pieces that I was worried about getting through the hallway. The movers took their time adjusting angles and padding the corners so nothing scraped ...

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What is Interstate Moving & Relocation Group?

Interstate Moving & Relocation Group is a moving brokerage that specializes in long-distance moves for homes and businesses and moves for military service members, their families and their specialized equipment. All its services are arranged through authorized third-party carriers who transport goods across the country. The company is licensed and insured and offers liability coverage for all customers, prioritizing affordability, reliability and customer service.

How does Interstate Moving & Relocation Group work?

Whether you’re moving across state lines or to another country, Interstate Moving & Relocation Group can arrange all your packing and shipping needs conveniently and efficiently. To get started, request a free quote online or over the phone. A moving specialist will help you determine which services are right for your needs and your budget. All moves include packing and unpacking options.

The company also handles larger moves for automobiles or military equipment. It maintains a network of reputable, licensed carriers who are prescreened and experienced in handling items with care.

Interstate Moving & Relocation Group services

Interstate Moving & Relocation Group offers a number of different moving services.

  • Long-distance moves
  • Corporate moves
  • Military moves
  • Auto transportation
  • Packing services

Interstate Moving & Relocation Group costs

A local move costs around $1,250, and a long-distance move of 1,000 miles costs around $4,980 according to the Interstate Moving & Relocation Group website. Those estimates are based on a two to three-bedroom home with about 7,500 pounds of items that need to be shipped.

You can get a more accurate quote online or over the phone; simply fill out a quote request or use the moving calculator on its website, or call its customer support line for fast pricing.

It also provides liability coverage — these rates typically are based on the weight of your shipment. It charges moving fees for fuel, taxes, tolls, driving, loading and unloading and any extra services you require.

Interstate Moving & Relocation Group FAQ

Does Interstate Moving & Relocation Group do local moves?

Yes, Interstate Moving & Relocation Group can arrange local moves.

Where is Interstate Moving & Relocation Group available?

Interstate Moving & Relocation Group provides service across the U.S. It can also arrange services for moves to other countries.

Does Interstate Moving & Relocation Group have packing services?

Yes, it provides both packing and unpacking services, which it arranges through a trusted network of moving companies that have experience packing all manner of items, including valuables and fragile belongings.

Still have questions?

Is Interstate Moving & Relocation Group good?

Interstate Moving & Relocation Group is a good option for those who want to work with a third-party moving broker. The company arranges all moving services, offering a convenient, stress-free option for long-distance moves. It accepts residential, commercial and military customers, and it also offers extra services like packing, unpacking and auto transport. Call or request a quote online for more information.

Interstate Moving & Relocation Group Reviews

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    How do I know I can trust these reviews about Interstate Moving & Relocation Group?
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    Page 1 Reviews 0 - 35
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    MoversStaff

    Reviewed June 23, 2026

    Grandparents needed help moving out and thought I was doing it alone, but when I showed up, these guys were there to help. They have a lot of big antiques so the thought of moving all of it myself was daunting. That feeling vanished when I saw this company was also there to help, thanks again!

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      MoversPackingStaffTransparencyCommunication

      Reviewed June 22, 2026

      I moved from Pennsylvania to Georgia with Interstate Moving & Relocation Group, and the experience was excellent from beginning to end. The movers arrived on time, packed everything carefully, and kept me updated throughout the trip. My belongings arrived exactly when promised, and everything was in great condition.

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      Customer ServiceMoversPunctuality & SpeedStaffTimeliness

      Reviewed April 18, 2026

      My experience with Interstate Moving & Relocation Group, Inc. was excellent from beginning to end. The team was courteous, efficient, and made the entire process smooth and stress-free. They handled my belongings with great care, and everything arrived safely and right on schedule. I especially appreciated their consistent communication and attention to detail throughout the move. I would highly recommend their services to anyone in need of a dependable moving company.

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      MoversQuote AccuracyStaff

      Reviewed April 12, 2026

      Interstate CA gave me a reasonable estimate for my move. They helped me move everything, and took such a large burden off my shoulders! The staff were friendly and listened to what I needed. They also managed to come in just a little bit under budget, which was really nice! Would use them again in the future if I needed to move.

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      Customer ServiceMoversPunctuality & SpeedStaff

      Reviewed April 12, 2026

      I had an outstanding experience with this relocation and moving company from start to finish. The team was professional, punctual, and handled every item with great care and attention to detail. They made what could have been a stressful process feel smooth and completely manageable. Communication was clear throughout, and there were no surprises—just excellent service. I highly recommend them to anyone looking for a reliable and efficient moving experience.

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      MoversPackingStaff

      Reviewed July 1, 2026

      The crew was easy to work with and very professional. They listened to my requests, worked efficiently, and treated every item with care. I was impressed by how organized the entire move was.

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      Customer ServiceTechMoversStaff

      Reviewed June 30, 2026

      I booked before I knew that they were just a broker and contracted out for another moving company. The salesman, Mark **, made it sound like it was just part of their network of movers. He also told me that it would be a 3 day window for pick up and delivery. It was for pickup but it's been 3 days now and the company told me it would be 2-14 days for delivery. I've called and emailed Mark ** multiple times and he won't respond. I've called the interstate customer service line and it rings for 2 minutes and then hangs up on me. Very unprofessional and would advise against them.

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      Customer ServiceMoversPunctuality & SpeedDamageMaintenancePackingTimelinessHonesty & Transparency

      Reviewed June 29, 2026

      I have hired 4 movers in my lifetime and the move coordinated by Interstate Moving & Relocation Group Inc. and the carrier they hired (Happy Wheels Moving) was by far the worst. I was told by Interstate that they are one of the largest moving companies which puts them in the position due to their size to only hire the very best carriers. If a carrier company does poorly, they never use them again. That was a lie. I can tell by many other reviews that this was not Interstate's 1st rodeo with poor service from Happy Wheels, and they continued to use them for my move in June 2025. I only received a pittance of compensation from my damage claim, which took forever to get processed.

      Here's some of the specifics of my issues with Happy Wheels, the carrier assigned by Interstate. They were always late (by hours) on the pickup and delivery. They sent movers that only seemed motivated to get done as quickly as possible. They literally ran the whole time. They never took a single break. I never saw them drink any water. So IMO this made them weak, reckless and stressed out. Barely spoke English (**). There was damage to many doors and pieces of furniture from running into the doors.

      The carrier unloaded and reloaded my belongings at their Charlotte warehouse. In my opinion, a lot of damage was done because of that unloading in Charlotte: crushed boxes, broken furniture, crushed suitcase. They actually snapped a dining room chair leg in half, put it back together with mover's tape, and delivered it like that without saying a word...acting like that is normal. They also delivered my washer without removing the shipping bolts. First time I used it, it almost projectiled the dryer stacked on top through the wall. I could go on, but you get the point. I tried to contact Interstate multiple times and got no response. I was totally ghosted. DON'T HIRE. RUN!

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      Movers

      Reviewed June 29, 2026

      Everyone involved was polite and respectful from beginning to end. They worked hard, handled my belongings carefully, and made sure I was satisfied before leaving. It was a great experience.

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      Customer ServiceCoveragePriceMoversQuote AccuracyPunctuality & SpeedDamageStaffRates

      Reviewed June 25, 2026

      Overall I would not recommend. Interstate is a broker with a good reputation in reviews from major publications. As a broker, your experience will depend to some degree on the service they provide to you and most importantly the mover they select for your move. They generally performed well initially – pleasant and responsive in formulating a bid, willing to be competitive on price. I liked that they could tell me upfront which mover they would work with so I could check their references. Ideally a broker intermediates to provide regular business to the movers they work with and helps ensure quality moves for their customers. Unfortunately once the move was booked, Interstate seemed to have little to no control over the mover. In my case this meant that for over a month I could get no information on when my move would be scheduled.

      Even worse, I was told that it could happen at any time and I needed to call back every three days to see if anything had changed (hugely problematic for anyone with a job that requires advance notice for absences). After a month the move was scheduled in the several-day period I had been clear for weeks I was not available! I was told there was no flexibility and the move would happen on Thanksgiving Day! After repeated calls (although there was a point person assigned to my move she had no independent information and simply seemed to pass messages to the mover) I got them to change the delivery date.

      Sadly the delivery part of the move was a disaster – the crew was 1/3 the size of what was needed, the truck was too small and required two trips, and many, many items were damaged. Interstate did not fully explain my insurance options so coverage was ludicrously inadequate. I blame the mover (Zips Moving and Storage) for the unprofessional move but I wouldn’t trust Interstate again to ensure a smooth experience.

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      MoversPunctuality & SpeedStaff

      Reviewed June 24, 2026

      I wasn't looking forward to moving, but the entire process turned out much better than expected. The movers were professional, worked quickly, and took good care of my belongings. Everything arrived safely and on time.

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      Staff

      Reviewed June 23, 2026

      Lucky me for finding this gem, they helped us every step of the way and made the process seem like a piece of cake.

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      MoversPunctuality & SpeedStaff

      Reviewed June 23, 2026

      Told them about my situation regarding eviction and the time constraints for the move. Super considerate guys, they took that into account, and we were out three days early. Definitely going to be using again if needed.

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      Customer ServiceSales & MarketingMoversPunctuality & SpeedStaffFollow-Through

      Reviewed June 19, 2026

      Excellent experience overall. The service was prompt, professional, and exactly as advertised. Communication was outstanding, and any concerns were addressed quickly. It’s rare to find a company that makes the process this easy. I would not hesitate to use them again.

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      MoversPackingStaff

      Reviewed June 18, 2026

      My move from Kentucky to North Carolina went very smoothly with Interstate Moving & Relocation Group. The team showed up prepared and worked efficiently the entire day. They handled my belongings with care and made sure everything arrived safely at my new home.

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      MoversStaff

      Reviewed June 18, 2026

      This company made my move much easier than I expected. The movers were friendly, efficient, and took extra care to protect my furniture and belongings. I was very satisfied with the service and would definitely use them again in the future.

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      MoversPackingStaff

      Reviewed June 17, 2026

      My family relocated from Ohio to South Carolina, and Interstate Moving & Relocation Group did a fantastic job. They packed the truck carefully, protected our furniture, and delivered everything on time. The entire team was professional and pleasant to work with.

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      PackingStaff

      Reviewed June 17, 2026

      One of the best companies I've dealt with. I'd definitely recommend them to anyone needing these services. From the first conversation to the end, they handled everything with care and made the whole process smooth and stress-free. I strongly recommend into using their service!

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      Customer ServiceContract & TermsSales & MarketingPriceQuote AccuracyPunctuality & SpeedRefunds & PayoutsStaffRatesTransparencyCommunicationHonesty & Transparency

      Reviewed June 12, 2026

      This was, without question, one of the worst experiences I have ever had with a company. Looking back, I wish I had read the reviews before booking because many of the issues I encountered have been repeatedly described by other customers. The problems began with the initial quote. I was given what appeared to be a reasonable price to move less than 700 miles from a one-bedroom apartment to another. What the salesperson failed to disclose was that delivery could take up to 30 days unless I paid an additional fee for a "guaranteed" delivery window. When I later contacted customer service to arrange a guaranteed delivery date, I was met with blame rather than assistance and was essentially told it was my fault for not already knowing this policy. To avoid having my belongings held for an unreasonable amount of time, I had no choice but to pay yet another unexpected charge.

      Things only got worse from there. Shortly before the scheduled pickup, my quoted price more than doubled, ballooning far beyond any reasonable cost for moving the contents of a one-bedroom apartment. However, I was already locked in and could not back out without losing thousands of dollars. I was repeatedly assured that I would only be charged for the actual space my belongings occupied on the truck. I spent considerable time and effort reducing the size of my shipment, eliminating nearly one-third of my items and leaving behind multiple pieces of furniture I had originally intended to move.

      Despite these efforts, at delivery, I was told that I would be charged the full quoted amount regardless of the actual space used. When I challenged the charge, I was informed that it was my fault for not letting them know ahead of time I was using less space. Any refund request would merely be placed into a "queue" for review. More than a week has now passed, and I have received no update, no timeline, and no indication that I will ever see any refund..

      The entire process was characterized by misleading sales practices, hidden fees, poor communication, shifting pricing, and a complete lack of accountability. What began as a reasonably priced move turned into an expensive and frustrating ordeal that left me feeling misled at every stage. I would strongly encourage anyone considering this company to read the reviews and explore other options before trusting them with their move.

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      Customer ServiceSales & MarketingPriceQuote AccuracyPunctuality & SpeedRatesResolutionHonesty & Transparency

      Reviewed June 11, 2026

      Stay far away. Original quote sounded great. Sales very easy to reach via phone or text. Move is now 2 days away. Price of move has increased by 4k. No one in customer service can assist you. Issues need escalation to quality who you can’t call directly. Have spent over an hour and a half on hold and my issues have not been resolved. Management who I did have the pleasure of speaking with was very condescending. “Sam” everyone knows him by name. Find a different moving company don’t let them lie to you in the early stages.

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      Movers

      Reviewed June 9, 2026

      The process went well from start to finish, and all belongings were delivered safely. The crew kept things organized during the entire move.

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      MoversDamagePacking

      Reviewed June 3, 2026

      Furniture and boxes were transported in a careful and structured manner. The crew made sure everything was loaded properly and placed correctly at the destination.

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      Movers

      Reviewed June 1, 2026

      They brokered us to a shade 3rd party mover and then offered no support while problems were happening.

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      Movers

      Reviewed May 25, 2026

      The move was completed without complications, and all items were delivered safely. The crew maintained proper handling at every stage and kept things organized throughout the day.

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      Customer ServicePriceQuote AccuracyStaff

      Reviewed May 23, 2026

      Please do not fall for this - they will have you give a non-refundable deposit after a pleasant first phone call and it will be all downhill from there. This has been a truly disappointing experience with many unexpected costs, unprofessional communication when someone is available to answer a call, and I am literally giving up my deposit and moving with someone else because it has been so unpleasant and I have not even moved yet.

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      Reviewed May 21, 2026

      The move was completed in a structured way, and all items were handled carefully throughout the process. Everything arrived safely and was placed properly.

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      MoversPackingStaff

      Reviewed May 14, 2026

      The movers handled the entire process in a calm and organized way. Furniture and boxes were loaded carefully and delivered safely to the new place. I liked that the team paid attention to placement during unloading. The move went smoothly overall.

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      MoversHonesty & Transparency

      Reviewed May 11, 2026

      Honestly, I expected it to be more stressful than it was. The crew handled things without making it complicated. Everything showed up in one piece.

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      MoversStaff

      Reviewed May 8, 2026

      The move felt easier than I thought it would be. The team handled everything properly and didn’t make things complicated. No problems at all.

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      Damage

      Reviewed May 7, 2026

      Move went fine overall. Took a bit to get going, but once they started, everything moved along properly. No damage, so I’m good with it.

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      MoversDamage

      Reviewed May 5, 2026

      I had a decent experience with the move. The movers worked at a steady pace and didn’t rush things. Nothing was damaged, which is what mattered most.

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      MoversStaff

      Reviewed May 5, 2026

      The team managed the entire move efficiently and maintained good coordination. Every item was handled properly and nothing was left out of place. The delivery was completed safely.

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      MoversPacking

      Reviewed May 4, 2026

      The movers worked through packing and delivery in a consistent manner. Furniture and boxes were handled properly. The process remained smooth overall.

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      MoversStaff

      Reviewed May 4, 2026

      I had a decent experience with the move, and the team handled my furniture carefully. Everything arrived safely, even though the process took a bit longer than expected.

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      MoversPacking

      Reviewed April 30, 2026

      The crew managed loading and unloading in a structured way. Furniture and boxes were transported without issues and arranged as needed. The process stayed consistent throughout.

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      MoversPacking

      Reviewed April 29, 2026

      The process included packing, loading, and unloading handled by the same team. Everything was kept in good condition and delivered without any issues. The work was completed smoothly.

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      Movers

      Reviewed April 27, 2026

      The move went fairly smoothly overall, and the crew stayed organized throughout the day. There were a few small delays, but nothing that caused any real stress.

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      Staff

      Reviewed April 23, 2026

      I was already having a rough day before they showed up, so I probably wasn’t in the best mood. But they stayed pretty calm the whole time and didn’t rush me even when I was still sorting a few things last minute. That actually helped more than anything.

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      Movers

      Reviewed April 22, 2026

      The crew worked efficiently and handled items responsibly. The move went smoothly overall. Everything arrived safely.

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      Movers

      Reviewed April 21, 2026

      Everything was delivered in good condition. The movers worked steadily and stayed organized. It was a smooth move.

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      Interstate Moving & Relocation Group Company Information

      Company Name:
      Interstate Moving & Relocation Group
      Company Type:
      Private
      Address:
      4400 N Federal Hwy., Suite 302
      City:
      Boca Raton
      State/Province:
      FL
      Postal Code:
      33431
      Country:
      United States
      Website:
      www.interstatemovingnow.com