Interstate Moving & Relocation Group

Interstate Moving & Relocation Group

 4.1/5 (48 reviews)

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Overall Rating4.1 out of 5
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About Interstate Moving & Relocation Group

Located in Boca Raton, Florida, Interstate Moving & Relocation Group specializes in interstate moving services. From personal moves across state lines to corporate relocation across the globe, the company prides itself on its top-notch customer service. It also provides furniture disassembly, packing and other additional services.

    Pros & Cons

    Pros

    • Packing and unpacking services
    • Free quotes
    • Military services
    • Licensed and insured movers

    Cons

    • Third-party broker
    • No local moves

    Bottom Line

    Interstate Moving & Relocation Group is a long-distance moving broker that arranges transport and packing services for homes, businesses and the military. All its carriers are licensed and insured, and it offers free quotes.

    Top Interstate Moving & Relocation Group Reviews

    Verified

    Great company to work with helping my family move in-state. They were very fast and professional in their work. They were also very cheap for the service they provided. 10/10 woul...

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    Verified

    I contracted Interstate movers to perform an interstate move all of my three bedroom two story house. They were extremely professional and handled my furniture with care. A few it...

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    What is Interstate Moving & Relocation Group?

    Interstate Moving & Relocation Group is a moving brokerage that specializes in long-distance moves for homes and businesses and moves for military service members, their families and their specialized equipment. All its services are arranged through authorized third-party carriers who transport goods across the country. The company is licensed and insured and offers liability coverage for all customers, prioritizing affordability, reliability and customer service.

    Interstate Moving & Relocation Group features

    Whether you’re moving across state lines or to another country, Interstate Moving & Relocation Group can arrange all your packing and shipping needs conveniently and efficiently. To get started, request a free quote online or over the phone. A moving specialist will help you determine which services are right for your needs and your budget. All moves include packing and unpacking options.

    The company also handles larger moves for automobiles or military equipment. It maintains a network of reputable, licensed carriers who are prescreened and experienced in handling items with care.

    Interstate Moving & Relocation Group costs

    Interstate Moving & Relocation Group offers free quotes online or over the phone; simply fill out a quote request on its website or call its customer support line for fast pricing. The company prioritizes affordability in its carrier partnerships. It also provides liability coverage — these rates typically are based on the weight of your shipment. It charges moving fees for fuel, taxes, tolls, driving, loading and unloading and any extra services you require.

    Interstate Moving & Relocation Group FAQ

    Does Interstate Moving & Relocation Group do local moves?
    No, it doesn’t provide local moves. This brokerage exclusively arranges long-distance moves for homes, businesses and military members.
    Does Interstate Moving & Relocation Group do commercial moves?
    Yes. It accepts commercial moves, including corporate relocations with large or expensive auto equipment. It also offers packing and unpacking services for commercial customers.
    Where is Interstate Moving & Relocation Group available?
    Interstate Moving & Relocation Group provides service across the U.S. It can also arrange services for moves to other countries.
    Does Interstate Moving & Relocation Group have packing services?
    Yes, it provides both packing and unpacking services, which it arranges through a trusted network of moving companies that have experience packing all manner of items, including valuables and fragile belongings.

    Is Interstate Moving & Relocation Group good?

    Interstate Moving & Relocation Group is a good option for those who want to work with a third-party moving broker. The company arranges all moving services, offering a convenient, stress-free option for long-distance moves. It accepts residential, commercial and military customers, and it also offers extra services like packing, unpacking and auto transport. Call or request a quote online for more information.

    Interstate Moving & Relocation Group Reviews

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    Page 1 Reviews 0 - 5
    Verified Reviewer
    Original review: June 9, 2023

    Allen from the local department called several days before my move with a few questions and words of advice. I spoke to him again briefly to give him/the movers instructions for parking at my apartment complex. I was able to get him immediately. They were super appreciative of the food goodies we left for them and post-load tips. They chose to take the stairs (I'm on the 3rd floor) instead of the elevator, because the elevator was so far away from my apartment. I had a 2 bedroom, but more stuff than the average 2BR. I think they were the quickest movers I have ever had, but they were also very careful.

    I also wanted to add that I was worried that all items would fit in a 26-foot truck. They alleviated my worry as soon as they got there and told me that they would fit, with quite a bit of room to spare. Right again. They packed everything efficiently, and I still had a good 8 feet of room. I'm still glad I chose the 26 foot truck, though, as the 16-footer could have been quite tricky, and I wanted the peace of mind and less stress on moving day. There was a minor hiccup on the refrigerator and Jerri had to run to home depot for a bit that he didn't have which was understandable and out of his control. The fridge had a proprietary screw for the door handles which he was able to mitigate quickly. They even took my mom's request to move her plants and they handled all of them with care.

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    Verified Reviewer
    Original review: May 17, 2023

    I liked that it was a video estimate vs an in person estimate as it was easier for me to plan for. Shortly after the video estimate, I received a quote which included a "not to exceed" price which helps with the no bad surprises at the end of the move. It was great that everything was included in the price as well as honestly one of my biggest concerns was being price gouged. The narrow streets in San Francisco provide a challenge to large trucks but my neighbors were very accommodating in moving their cars to allow for space (you may want to get a permit if your neighborhood/ neighbors aren't as flexible).

    The only thing I do want I point out is that I was told I can use up to 10 hanging clothes boxes on the day of the move, but one of the movers at first wasn't willing to let me use more than about 5 (since he has to build the wardrobe boxes, hence more work for him), and insisted all my clothes can fit in those 5. He tried shoving some of my clothes into the boxes but as soon as I made it clear how I want my clothes handled and in how many wardrobe boxes, he seemed to be ok with it. I provided beverages and tips for the movers and wish I would have gotten them food too since they all worked so hard. I paid in cash to save a little money. I appreciated how straightforward the confirmation email was with all the costs labeled so I could have the exact amount ready

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      Verified Reviewer
      Original review: May 16, 2023

      I was moved from Highlands Ranch to Castle Rock on March through a friend referral whom this company made his moving a success. Did a ton on research to see it's a legitimate business and decided to give them my address so they could come over and check what was to be moved and how they'll charge me. When we were prepping for the move the manager realised we had a bit more "stuff" than 2 trucks (which they assigned us) could hold, They sent for a third truck and headed down to where our final destination was. This is where things went a little south.

      The second crew showed up at the house but missed some of the basic things they were supposed to collect and also forgot to bring the key back with them, creating an extra trip. When we settled with the move supervisor, we ended up paying significantly more than our quote because of the extra truck and time. We went back to our rental home in HR only to discover both crews had missed quite a few things, enough stuff that my husband had to make two extra trips with his pick up. The next thing I know, I get a phone call from a customer care specialist who spent quite a bit of time on the phone listening to my saga. He was empathetic to the situation. The upshot of the conversation was- he made the situation right with a very nice credit to the total we had paid.

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      Verified Reviewer
      Original review: May 4, 2023

      I just moved the day before yesterday from an apartment building to a 4 floor family home and they had a challenge of an elevator on one side and a deck of stairs with awkward corners on the other side. This combined with a vast volume of stuff to be moved made for an extremely long day. When they arrived, they did a 3-point turn with the moving truck on my narrow street to back into my driveway that impressed me. I had them move my furniture, not my boxes. We did a walk through of what I wanted them to take and what they didn't need to do and they took it from there. They used a labeling system to let the me know where they were unloading the items (living room/basement/guest room etc). It was easy for me to give directions as they unloaded the truck but it made me feel a bit awkward.

      Next, I learned that movers aren't allowed to take adjustable mattress bases apart and large bases don't always fit up my narrow staircase. I provided water bottles at both locations and a late morning/lunch time snack at my new place and they seemed to appreciate it. In my new home they complimented it (sounded like it might be part of their training but I'm happy for their work ethics). I had a couch that didn't make it through the front door and they were able to maneuver it . Also, said couch (a sectional) did not fit in my planned configuration. They rearranged it and suggested a "conversational" layout. And they also gave me some interior decorating services.

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      Verified Reviewer
      Original review: May 2, 2023

      We recently just moved from Utah to Texas and we decided to try Intestate Relocation for the first time, and this is one of our easiest moves. We have moved ourselves plenty of times and we normally rent the moving truck, we load it, drive it, unload it then deliver it back. This time around we didn't have to do all that. We were able to get a quote online and I called to confirm it with them, and they sent the quote to our email to confirm the price. Also they charged us once everything was on transit. We ordered the largest trailer they had and they told us anything that we didn't use per foot they would give us a credit and won't charge for anything that we didn't use. We ended up using everything and we actually couldn't fit wooden doors to keep the stuff upright and a ramp too that we couldn't fit either. We used every bit of space we could with first packing the heavy ones followed by the light ones.

      They sent a second truck to pick those stuff up free of charge. We took long time to pack as we tried filling every space we found so that when the truck braked everything was nicely packed and that nothing could break. They had tracking number so that I could constantly see where everything is. We had 3 days to load it and then they came and picked it up for us and they dropped it to Texas which also they gave us 3 days to unload it. In between we were able to go on 3 day vacation.

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      Verified Reviewer
      Original review: May 26, 2023

      Do not use this company. They are very unprofessional. They said my move would cost me ~$4500 initially. I didn't hear from them until a week before the move. It jumped to $9550. I was told I pay for what I use. It was a lie. I moved into 2 10x10x8 storage units which equals 1600 cubic feet which is what I was quoted. I still have plenty of room and they are telling me I have to pay for the whole thing. They said I'll get 175 cubic feet back which isn't close to what I actually used. When you write a bad review, the customer service reps hang up on you saying well you agreed to the settlement. Do yourself a favor. Don't book with these scam artists.

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      Verified Reviewer
      Original review: May 19, 2023

      I reached out to this company and they took the time to view the storage in order to ensure it would be beneficial for my move. The leader movers kept costs low without sacrificing my belongings and it met the company's needs too. It was nice to see such honesty with such a young entrepreneur. He is very hands on and he initially arrived at my storage to assess the situation and check on the best way to transport my items. After the discussion I felt relieved with the decisions made. They saw a tiny issue with my entertainment center but worked quickly to find a resolution. I was thankful, because they could have left it.

      The day of the move wasn't perfect, but no move is. There were a few hiccups but John compensated me financially & offered to take additional items to my storage unit for no extra charge (I was downsizing from a 3 bedroom townhome with garage to a 2 bedroom apartment). What I enjoyed the most about John was his attention to details & honesty. He provided a ton of input on how to arrange my furniture as I struggled to vision how it would all fit.

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      Verified Reviewer
      Original review: May 15, 2023

      We were moving from our condo in Midtown of 6 years after having had a baby...and realized that an otherwise livable situation had become just too cramped. We moved to a place on the Upper Westside, and with our 13 week old infant, needed a lot of help moving, including actual packing of our glass/valuables safely and securely, and also breaking down of furniture (mostly beds) and re-building them in the new abode.

      On moving day, the team reviews the cost breakout with you multiple times, which was a former account manager I can fully appreciate. If you need to use one of their crate or materials, they have a whole price list they will pull out at the drop of a hat. Each time I was about to incur more cost, the movers would stop to ask if it was okay. They charged for every single crate, which I absolutely did not mind - I say this mostly to point out exactly how organized these people are. They were quiet enough for the first 20 minutes of their moving process that my daughter was able to continue napping in her bassinet throughout their working within our living room until it was time to take her over to the new place.

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      Verified Reviewer
      Original review: May 13, 2023

      Once I got laid off myself, my household considered some options, move somewhere cheaper or go stay at our parents' houses for a while. Choosing the latter wasn't an easy decision, but it had to be done. After signing on to the service and telling them how much stuff you had and any restrictions your building and/or street has, you could chose an upcoming date for their team to get your stuff. There were pretty limited options of dates since everyone and their mom was moving out of SF at that time in the summer, but we still got a good date just before our lease was up.

      On the day before, you are given a wide time range for when they could (basically morning or afternoon), but you can track your team's location and status day of. The photo inventory is great - once the weather cooled down, we wanted to swap our summer clothes for the winter clothes and it was super easy to find the boxes we needed and pick a date for drop off and pick up. We haven't yet experienced a full drop off considering we're still staying at our parents' (and I'm still unemployed) but I'm sure it'll be just as great whenever we decide to move back to the city.

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      Verified Reviewer
      Original review: May 13, 2023

      We are a family with a decent amount of stuff, some of which is antique and very meaningful. I told them and they assured us that they do large, careful moves regularly. It happened that there was a big snowstorm the day we moved. They contacted us in advance and offered to reschedule for free, but it made more sense for us go forward as planned even though they warned us it might take longer and cost more cause of snow. There was some confusion after the fact about the time spent shoveling and the cost, but when I talked to the company about it, they worked it out with us and made a modest, but fair adjustment to the price. On arrival at where I was moving, I gave them the basic layout, told them which rooms were which, and let them know that most of the boxes had the rooms they were going in written on top of the boxes. Then they were off. I carried a few boxes and put a few things together and in no time they were done.

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        Interstate Moving & Relocation Group Company Information

        Company Name:
        Interstate Moving & Relocation Group
        Company Type:
        Private
        Address:
        4400 N Federal Hwy., Suite 302
        City:
        Boca Raton
        State/Province:
        FL
        Postal Code:
        33431
        Country:
        United States
        Website:
        www.interstatemovingnow.com

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