Interstate Moving & Relocation Group

I was having an estate sale at my mother's. The person handling this for me called two days before I was handing her the keys to the house to inform me that a piano that I was keeping needed to be moved to the garage. It was located on the second floor. I called the movers on a Thursday afternoon. The front office were more than fantastic. Because it was a piano, the lady who was handling my request wanted to put a specific employee (I think his name was Eugene). They were able to reshuffle his schedule and work me in for their minimum two-hour block of time the next morning!! I couldn't believe it. I received a call from Eugene informing me that they would be 30 minutes late, but it would not affect my two-hour block of time.

I can’t say enough about the experience I had with Interstate Relocation and Moving Company and with Angel the manager in particular. From the time I signed up online for a storage unit through move in today, Angel was incredibly helpful, positive, thorough and confidence inspiring. She is exactly the kind of manager you want: one who carries out corporate policies with her own personal style and friendliness, so you feel that you’re dealing with a local business rather than an international conglomerate. The site is incredibly clean, Angel even cleans the common areas every day and check all the locks to make sure that they are all in place daily. I’ve used storage lockers before but this is a new experience in safety, cleanliness and customer service. Interstate Relocation should make Angel a corporate officer, she helps transform the business “from good to great”.

The company was recommended to me by a friend in San Jose. They used their services for moving from San Jose to New York for college and, to their surprise, nothing was either lost or broken. I used their website which has an easy-to-use interface to book for my move from San Jose to Houston. From moving size to additional services such as shuttles and manual carries, it all felt so professional. One thing that I really like in their website is the Moving Cost Calculator. Knowing an estimate of how much the move will cost and confirming how the fees were calculated from an agent made the experience reassuring. I also appreciate how the moving team arrived a few minutes early for my booking because I didn't have to sit around and wait. Overall, their professionalism and level of service are topnotch and I will definitely recommend them to anyone who is planning on moving.

I was very worried moving to my current location a few years ago because I had heard a lot of bad experiences while moving with stuff getting broken or missing, I have a huge set of glassware that was very important to my grandmother, and so I called Interstate Moving and they were so compassionate and understanding, other companies I called just told me to not worry about it and tried getting me to pay them or trying out their special promotion but interstate moving listened to my worries and they assured me by telling me how they could package the glass to minimize the possibility of it breaking as much as possible, when the day came for them to take my stuff the people were so kind and professional about it, they took extra care every time I told them something had to be handed carefully, and when I finally moved I was amazed to find that everything was in perfect condition, so I always recommend going with interstate moving if you want to be a little bit less stressed when moving.

I went through a Interstate Moving and Relocation Group for my move from Illinois to Montana - they subcontracted Best Price Moving and Storage for the job. I couldn't be happier with the work they did. Professional, timely, and polite throughout the process. 3 movers came and wrapped my furniture, stored it in Chicago, and chartered a semi to ship my goods across country. When the movers arrived to unload yesterday, there were no hidden charges or fees. The movers on the Montana end were also professional, timely and polite. I cannot thank them enough for helping me with a major move - I couldn't have done it without their assistance. Pro tip: Put Apple Airtags in a few of your boxes - it helps to monitor your belongings while they're transitioning and definitely helped my peace of mind.

Jason and Robert were incredible! They showed up to my place early and cleared my entire moving truck out in 1 hour and 15 minutes. They were really nice and professional and even gave me some local suggestions for finding great thrift stores and fishing spots. Jonathan was my initial point of contact and it took one phone call and a text to set everything up so last minute. One local moving company was booked up and another company wanted to charge me $1,000... Interstate relocation and moving company only cost me $200. I would definitely use them again. Seriously, incredible service. Thanks again, guys. Y’all saved me and I don’t just mean money.

This company quoted a low price after an extensive phone conversation. This included all the details of what had to be moved. 3 days before the move a representative called to confirm the details. First the pick up date was suddenly variable. Then she determined that all the items were not included in the original quote so the price was increased by more than 20%. DO NOT USE THIS COMPANY! They will cheat you.

If you are planning on moving you must read this entire review. This not only applies to the companies I am reviewing, but to all moving companies! Beware! I hired Interstate Moving and Relocation Group based on their reviews. I never used a moving company before. I spoke to a broker and signed up with the company thinking they were reputable! I was not aware of the 60 cents per pound replacement if you did not buy additional insurance. Which on my contract shows 6 options starting at $250 up to $1500. What's that all about? You get a link to a "Your Rights and Responsibilities When You Move" It is 27 pages long!! Really? These moving companies get away with paying you just pennies for your broken items! My damages came to $1600 and they paid me just $134, because I was naive and uninformed! I was not aware that moving companies could even get away with this!

BUYER BEWARE!. Classic BAIT & SWITCH tactics. UNETHICAL business. Boiler plate response with complaints. IGNORED correspondence from multiple ATTORNEY GENERALS and returned Certified mail. This business lacks integrity.

When I called to schedule my move, they were very accommodating and thorough to make sure there were no surprises on my end. They were respectful, thoughtful, and handled all of my furniture and belongings with care. Thank you for a fantastic, stress-free moving experience!!