Interstate Moving & Relocation Group

Allen from the local department called several days before my move with a few questions and words of advice. I spoke to him again briefly to give him/the movers instructions for parking at my apartment complex. I was able to get him immediately. They were super appreciative of the food goodies we left for them and post-load tips. They chose to take the stairs (I'm on the 3rd floor) instead of the elevator, because the elevator was so far away from my apartment. I had a 2 bedroom, but more stuff than the average 2BR. I think they were the quickest movers I have ever had, but they were also very careful.

I liked that it was a video estimate vs an in person estimate as it was easier for me to plan for. Shortly after the video estimate, I received a quote which included a "not to exceed" price which helps with the no bad surprises at the end of the move. It was great that everything was included in the price as well as honestly one of my biggest concerns was being price gouged. The narrow streets in San Francisco provide a challenge to large trucks but my neighbors were very accommodating in moving their cars to allow for space (you may want to get a permit if your neighborhood/ neighbors aren't as flexible).

I was moved from Highlands Ranch to Castle Rock on March through a friend referral whom this company made his moving a success. Did a ton on research to see it's a legitimate business and decided to give them my address so they could come over and check what was to be moved and how they'll charge me. When we were prepping for the move the manager realised we had a bit more "stuff" than 2 trucks (which they assigned us) could hold, They sent for a third truck and headed down to where our final destination was. This is where things went a little south.

I just moved the day before yesterday from an apartment building to a 4 floor family home and they had a challenge of an elevator on one side and a deck of stairs with awkward corners on the other side. This combined with a vast volume of stuff to be moved made for an extremely long day. When they arrived, they did a 3-point turn with the moving truck on my narrow street to back into my driveway that impressed me. I had them move my furniture, not my boxes. We did a walk through of what I wanted them to take and what they didn't need to do and they took it from there. They used a labeling system to let the me know where they were unloading the items (living room/basement/guest room etc). It was easy for me to give directions as they unloaded the truck but it made me feel a bit awkward.

We recently just moved from Utah to Texas and we decided to try Intestate Relocation for the first time, and this is one of our easiest moves. We have moved ourselves plenty of times and we normally rent the moving truck, we load it, drive it, unload it then deliver it back. This time around we didn't have to do all that. We were able to get a quote online and I called to confirm it with them, and they sent the quote to our email to confirm the price. Also they charged us once everything was on transit. We ordered the largest trailer they had and they told us anything that we didn't use per foot they would give us a credit and won't charge for anything that we didn't use. We ended up using everything and we actually couldn't fit wooden doors to keep the stuff upright and a ramp too that we couldn't fit either. We used every bit of space we could with first packing the heavy ones followed by the light ones.

Do not use this company. They are very unprofessional. They said my move would cost me ~$4500 initially. I didn't hear from them until a week before the move. It jumped to $9550. I was told I pay for what I use. It was a lie. I moved into 2 10x10x8 storage units which equals 1600 cubic feet which is what I was quoted. I still have plenty of room and they are telling me I have to pay for the whole thing. They said I'll get 175 cubic feet back which isn't close to what I actually used. When you write a bad review, the customer service reps hang up on you saying well you agreed to the settlement. Do yourself a favor. Don't book with these scam artists.

I reached out to this company and they took the time to view the storage in order to ensure it would be beneficial for my move. The leader movers kept costs low without sacrificing my belongings and it met the company's needs too. It was nice to see such honesty with such a young entrepreneur. He is very hands on and he initially arrived at my storage to assess the situation and check on the best way to transport my items. After the discussion I felt relieved with the decisions made. They saw a tiny issue with my entertainment center but worked quickly to find a resolution. I was thankful, because they could have left it.

We were moving from our condo in Midtown of 6 years after having had a baby...and realized that an otherwise livable situation had become just too cramped. We moved to a place on the Upper Westside, and with our 13 week old infant, needed a lot of help moving, including actual packing of our glass/valuables safely and securely, and also breaking down of furniture (mostly beds) and re-building them in the new abode.

Once I got laid off myself, my household considered some options, move somewhere cheaper or go stay at our parents' houses for a while. Choosing the latter wasn't an easy decision, but it had to be done. After signing on to the service and telling them how much stuff you had and any restrictions your building and/or street has, you could chose an upcoming date for their team to get your stuff. There were pretty limited options of dates since everyone and their mom was moving out of SF at that time in the summer, but we still got a good date just before our lease was up.

We are a family with a decent amount of stuff, some of which is antique and very meaningful. I told them and they assured us that they do large, careful moves regularly. It happened that there was a big snowstorm the day we moved. They contacted us in advance and offered to reschedule for free, but it made more sense for us go forward as planned even though they warned us it might take longer and cost more cause of snow. There was some confusion after the fact about the time spent shoveling and the cost, but when I talked to the company about it, they worked it out with us and made a modest, but fair adjustment to the price. On arrival at where I was moving, I gave them the basic layout, told them which rooms were which, and let them know that most of the boxes had the rooms they were going in written on top of the boxes. Then they were off. I carried a few boxes and put a few things together and in no time they were done.