FlatRate Moving Reviews

What a huge disappointment. Lost several pieces of furniture and never found them! Broke heirloom wedding plates and gave me absolutely nothing for them. Cracked a lamp. Tore a couch I intended to donate, but became garbage in the end. Would never never recommend them.

My experience with this company was extremely disappointing. The movers packed my belongings, but then got stuck in my building’s active driveway. They unpacked all of my belongings from the truck, leaving them on the street and sidewalk for people and there pets to walk through. For 4.5 hours, no cars could get in or out of my HOA building, and I was subsequently charged for the inconvenience. In addition to this, some of my belongings were damaged. I had purchased additional insurance because I’ve had bad experiences in the past, but this situation was beyond frustrating. I also had a separate pile of furniture that I specifically requested to be left behind. Instead, the movers used my bed and entertainment center to try and get the truck unstuck—despite me having video evidence where I clearly told them that this furniture was not trash.

FlatRate was really good with communicating and following up with me before the move. Everything went very smoothly. They did a great job. The moving crew was lovely. They did everything as they should.

My friend had a good experience with FlatRate Moving. I used them as well when I moved for 10 miles and they were great. The quote was very fair and their reps were very nice. I would recommend them.

FlatRate Moving's price was excellent and my friend had highly recommended them. Setting up my move with them was very easy and they were really terrific to deal with. I just recommended them to somebody else and if I needed movers again, I would use them.

The final cost was on point with what FlatRate Moving provided. The crew was great. They put my belongings into the truck.

I went with FlatRate over other companies because it ended up being more affordable for the move itself. Their quote was both accurate and reasonable and the crew was quick and effective.

It was wonderful with FlatRate. When I got a quote that was cheaper from someone else, they lessened their quote. They helped me do a across a country move as well as a move within New York, and all went well. They were easy to communicate and the movers showed up on time. They're reliable.

FlatRate did a pretty good job. They had to move a wall unit from New York to Florida. First, they had to put it in storage in New York for a certain period of time and then from there, move it to Florida. They broke it down to a thousand pieces. They took a very large wall unit and then unscrewed every screw on it. They made it look like a LEGO set down to the pieces it was created. When they brought it down to Florida, they left it there. They didn't do that just for the wall unit. They did it with the bunk bed for my kids. They completely broke it down.

When I first tried FlatRate Moving out, they did a good job. When I moved, I used them again. I've used them five times and the service has always been great. Every person they've sent me has been fast and efficient. I have a designated person that's assigned to me. If the app doesn't work, I would call the number and let them know that I'm moving from this place to that place. They would ask how it would go upstairs and if it's a certain type of building. They would let the person know that's assigned to me then they would call me back within 20 minutes. My furniture has never been damaged. When they bring your furniture, they make sure they wrap it up tightly. They bring the necessary equipment and make sure that they don't damage your walls. They assembled my bed at one point which is something you can pay for.