FlatRate Moving Reviews

When I first tried FlatRate Moving out, they did a good job. When I moved, I used them again. I've used them five times and the service has always been great. Every person they've sent me has been fast and efficient. I have a designated person that's assigned to me. If the app doesn't work, I would call the number and let them know that I'm moving from this place to that place. They would ask how it would go upstairs and if it's a certain type of building. They would let the person know that's assigned to me then they would call me back within 20 minutes. My furniture has never been damaged. When they bring your furniture, they make sure they wrap it up tightly. They bring the necessary equipment and make sure that they don't damage your walls. They assembled my bed at one point which is something you can pay for.

I wanted a service that did both packing and moving because I had a really bad experience packing when I did it for myself the last time I moved before this. I hated it. It was just so much work. I saw FlatRate Moving and another company. I eventually went with FlatRate mainly because I was comparing quotes and they gave me the better offer. I did a double move because I had to move my stuff in storage. I wanted to get under a rent cycle with my friends. So, we did a month where I was subletting. So, the first move was into FlatRate's storage. Then the second move was out of storage to here.

I looked at Piece of Cake and some other New York-based moving companies and I liked FlatRate’s convenience. The reps asked me to give an estimate of how much stuff I had in the space that I was moving to and from. I needed just the moving services and they packed some of my items. They got it done in a little over an hour because I didn't have a ton of things. I was moving out of a studio and my stuff was going to the storage unit. The move was very smooth. FlatRate Moving was the most efficient and affordable option for moving. They kept me updated on everything every step of the way. They checked in and made the experience stress-free for me.

We do a lot of business with FlatRate Moving. We're getting ready to call them for another project that we have going on for our Staten Island office. Our account representative is Zuleika. She's been very good to us for the past three years. I control operations throughout our organization. When it comes to finding different vendors, I like to shop around and compare rates. I compared FlatRate to other moving companies. The cost was fine, especially the fact that they service all five boroughs where we're located, which was another plus for me. The turnaround time in terms of when we can get things done was awesome.

I used FlatRate Moving 10 years ago when I moved from New York to Los Angeles. And then I used them when I moved back from Los Angeles to New York. So, I used them a few times. It seemed like they had scale. I've seen their advertisements in different places, so it seemed like a safe bet. The first time I used them, I filled out a form online and told them I was moving a one-bedroom apartment across the country and told them a rough idea of how much furniture I had. They came back with a quote and then called me and narrowed it down.

What a huge disappointment. Lost several pieces of furniture and never found them! Broke heirloom wedding plates and gave me absolutely nothing for them. Cracked a lamp. Tore a couch I intended to donate, but became garbage in the end. Would never never recommend them.

My experience with this company was extremely disappointing. The movers packed my belongings, but then got stuck in my building’s active driveway. They unpacked all of my belongings from the truck, leaving them on the street and sidewalk for people and there pets to walk through. For 4.5 hours, no cars could get in or out of my HOA building, and I was subsequently charged for the inconvenience. In addition to this, some of my belongings were damaged. I had purchased additional insurance because I’ve had bad experiences in the past, but this situation was beyond frustrating. I also had a separate pile of furniture that I specifically requested to be left behind. Instead, the movers used my bed and entertainment center to try and get the truck unstuck—despite me having video evidence where I clearly told them that this furniture was not trash.

FlatRate was really good with communicating and following up with me before the move. Everything went very smoothly. They did a great job. The moving crew was lovely. They did everything as they should.

My friend had a good experience with FlatRate Moving. I used them as well when I moved for 10 miles and they were great. The quote was very fair and their reps were very nice. I would recommend them.

FlatRate Moving's price was excellent and my friend had highly recommended them. Setting up my move with them was very easy and they were really terrific to deal with. I just recommended them to somebody else and if I needed movers again, I would use them.