- Highlight
- Climate-controlled storage options
- Types of moves
- Commercial, residential, military
- Discounts available
- Seasonal
Colonial Van Lines is a carrier that offers commercial, residential and military moves to and from Connecticut. It provides binding quotes, so your price is locked in as long as your initial inventory is accurate.
Highlights
- Broker vs. carrier: Carrier
- Packing services: Single items, kitchen, full packing
- Storage options: Climate-controlled facilities and modular cubes
Many Colonial customers say they were happy with the detailed inventory and communication from the company, as well as the professionalism and efficiency of the movers.
A reviewer from Salisbury said about the experience, “It was excellent with Colonial Van Lines. Their pricing was better than some of the others, and they had their own storage which was the main priority.”
Jill of Branford also had a good experience: “The rep with Colonial was very helpful, attentive, and always available for questions. She called me regularly to see if I was on track and comfortable with what was happening.”
Some customers mention a lack of customer service and communication. A few mention multiple changes in moving coordinators throughout the process.
Shamen of Stamford said: “There was confusion about the weight. I had a rough estimate, and they based the quote off that. However, I removed a lot of things because I was able to sell off some stuff. … I needed to pay 25%, 25% then 50%. The two 25% payments were based on the lower rate, but when the final delivery was happening, they didn't take the reduced weight into account, so I had to pay $600 extra.” Ultimately, though, Colonial resolved this issue.