WayForth

The other three items were the master bed, antique armoire and a China hutch. It was king size and it had the incline for your back and then also for your feet. So, it could go up and down. It was very heavy. The antique armoire was very big and had a lot of glass in it. The China hutch is very large. As far as the movers, I was impressed with the prep work, the packing, taking things apart, the care with putting things into the truck, even the matting that they put on my hardwood floors when walking in and out and then moving the items. I was totally impressed with the operation.

Everything took place in a day, where they came out, packed it, and then loaded it on a truck. Then the next day, I met them at my new home, which was five hours away. So, they traveled and spent overnight someplace nearby. In fact, this WayForth even had their local people help offload the truck, where Queen City Movers are from Charlotte. So, that helped where they also had additional help to bring the items in and set them up.

The WayForth guys did their work, they kinda split up into groups prepping the work, and then all worked together to make the move. I was very impressed. They did a great job of cleaning up. I realized that if everything had this detail with my move, it would have been a very expensive move, but what they did was exceptional. I've been pleased with our move, how we've been kind of trying to be economic goal with the moves, and overall, that worked out, other than can no longer get a lift gate with a rental truck. That's been the big deterrent for some of those things.

The people in WayForth made a diagram of the apartment we were moving into in Gulf Coast Village and how we could place the furniture. They were careful and kind. They were very happy to pack the things up and take them to Goodwill for us. We moved in on April 6th and one of the two elevators in this building broke down. Anybody who lived in the building had first access to the other elevator and when they spoke to us they said our movers were so nice. They didn't argue with them and said they could use the stairs and it was not a problem. We were moving into the fourth floor. So, they had to move beds and mattresses and couches but they still did it. And some people said they were singing on the job.

The next day, two people came. They hung our pictures and in the kitchen, when they put things in the cabinets, they put Post-it notes so I would know what was in each cabinet instead of opening 10 cabinets trying to find a glass. It was just great. My husband and I both said we might have saved a little bit of money with the other person, but we sure wouldn't have gotten this service.

One day, my husband and I were going out to dinner and we happened to be following up the main road in Cape Coral and we saw WayForth turn right into Goodwill. So, we knew that they were delivering what we were giving. The next day, we got an itemized list from Goodwill and it corresponded to the list that we had from WayForth. We were very happy with them. I would recommend them to anybody. They were helpful and if I said I was concerned about a thing, I could just call up and it would be settled in a minute. It was always they would take care of it and they truly did. It was great.

My husband and I live in Gainesville, Georgia, and we went back for the pack-out in North Carolina, then we were here when they brought my father's stuff to our house. It was the same men that had helped pack us out, and they were very friendly and courteous. They knew what they were doing. My daughter is moving from Atlanta to Gainesville, and I told her WayForth is really good. They did a very nice job, and it worked out great. They still have to move both my sisters, and they're waiting until my sisters say they're ready for it all. One lives in San Diego, and the other lives in Seattle, and they have to take their stuff from Raleigh-Durham.

The crew that did the boxing and the moving were all great too. The individuals who came the day before the move and boxed up were extremely helpful and communicative with my mother. They were careful. A few small things broke, but these are minor things like little pitchers. The reality is there was a lot of stuff. To have a handle break off a small little pitcher is not a big deal. The crew that came and did the move and then moved my parents into their different apartments at the senior facility were top-notch too. They were friendly and understood the urgency of everything.

The experience was top-notch from beginning to end. WayForth was very upfront about what the process was going to be and what the likely costs were going to be. They actually came in a little bit under the initial estimate so I was extremely satisfied and more importantly, so was my mother because she was the actual customer.

We then had to figure out what was going to fit in her smaller space. So, after Brandi came and looked at that, we did some measuring and said, “Okay, here are the things that are going to be moved, but I'm not sure where everything else is gonna go. And I don't know how to handle that.” She said, “Well, you know, what we could do is an extraction, where basically, we take out the things that are going to be moved to the apartment and just extract it like you would choose and then leave the rest of it there." I said, “Oh, God, that is so great. Because otherwise, there's no way I'm gonna be able to figure out where everything else is gonna go.” So, she gave me a really good solution for sort of breaking down and phasing the move so that my brain didn't explode. She gave us a quote.

We met with the moving crew on the day of the move. My sisters and I divided up. They were on the sending end and I was down on the receiving end. So, I did not see them when they packed up, but I saw them as they brought down and moved things in. My sisters were happy with the whole thing. On my end, everything was great. They were very careful. They knew what they were doing in terms of how they would wrap it. They have these big things like big rubber bands. They were making sure that things didn't scrape up against door jams. There's a mechanical bed that had to be taken apart and put back together. It's one of these things that you can press and it bends you up. They figured out all the assembly and disassembly and reassembly for that. They were able to take the stuff apart that had to come apart and put it back together on the receiving end.

My mother was being kind of difficult that day, and she was moving against her will. The movers were incredibly discreet and low-key. They read the room and said, “You know, we need to be quiet, we need to be in and out carefully, gently. You know, this is a volatile situation with the mother and we're not going to do anything to exacerbate that,” which was great. So, they were very cognizant of the psychosocial dynamics going on in the room and were great with that. I’m very happy about that whole thing.

WayForth did the extraction and then we went back, and there were a couple of items that were going to go to my sisters and me in various places. They went back. They got access. They were willing to work with the facility to get access so that I didn't have to come back up, but I sent them photographs and said, “Pick up these three things and this is where they're going.” They're still holding two things right now because they're single items that are going out to the Midwest, and Brandi is working really hard to try to get me the best deal she can because it's expensive when you only ship one thing and it's outside of the service area. It's been kind of a crazy thing, but they made everything really easy. They did a great job. I can't say enough good things about them. They were really remarkable.

On moving day, the crew were there bright and early. There were a number of people who came and were involved. They worked all day long. They were extremely efficient and were as nice as they could be. The movers from WayForth drove the truck from Charlotte to Raleigh and stored the vans overnight. And I drove down here and met them the next morning bright and early, and they did their job. People should use WayForth. They are expensive but you get what you pay for.