Best Home Warranties in Connecticut

Choice Home Warranty offers 2 plans specialized to your needs: Basic and Total. Depending on what type of coverage you choose, you can expect to pay $49.17 to $57.50 monthly or $532 to $627 annually.

Customers in Connecticut are generally satisfied with the ease of putting in claims and the responsiveness of Choice Home Warranty. They frequently praise the technicians and service providers for their professionalism, knowledge and efficiency. They also mention that customer service representatives are helpful and provide clear explanations of coverage and options.

Elizabeth in Windsor had a good experience with her technician: “Joe came a few days early, because of a cancelation and fixed the leak quickly, installed a new fixture and solved the problem. I would hope to get him the next time I called with a problem. He was also friendly and knowledgeable, explained what the problem was. He was also very neat with any leftover parts.”

Satish from Sandy Hook said, “Professional staff, very prompt and keep you updated in terms of status and repair schedule. Most of the time repair technician are on time and skillful. They do the job satisfactory. My repair for garage door, Faucet and leaked in pipe handle very satisfactorily.”

A few Connecticut customers experienced long wait times and delays in getting technicians to their homes. Some customers felt that Choice Home Warranty did not honor their coverage or provide satisfactory solutions to their problems.

Steve in Wallingford had a difficult time filing his claim: “You look diligently through the fine print for reasons not to honor your claims as you just have for my air conditioner and have done for other of my claims. Your customer service is just awful. Trying to get someone to speak to is nearly impossible.”

American Home Shield has 3 different plans that cover up to 18 systems and appliances combined. In the event the company has to schedule service at your home for a covered appliance or system, you’ll be charged a service call fee of $100 or $125. It’s available in 48 states (not Alaska, Hawaii or New York City), including Connecticut.

Customers in Connecticut overall have positive experiences with American Home Shield. They often mention that claim submission is easy and convenient via phone or online and that technicians typically respond promptly to service requests.

Ashley from Hamden reported that “American Home Shield is a really good investment. On New Year’s Eve, we noticed our heat was working really inefficiently. We called American Home Shield and asked them to get a plumber out. That was a holiday weekend, and the plumber came that Monday, January 2.”

Another reviewer, Darion from Windsor, appreciates how fast American Home Shield responded to his issue: “I like American Home Shield's professionalism and the promptness. I made the call and I had somebody the next day. HVAC guy came out, came and just checked out what was going on with my furnace that wouldn't stay on. It was direct and to the point, what needed to get looked at in order to rectify the problem.”

Some Connecticut customers mention their information being used for marketing, leading to unwanted emails and calls. A few also mention long wait times for technicians and denied claims they expected to be covered.

Arthur in Old Lyme wasn’t pleased with the claim process: “I have a home repair insurance contract with AHS. Their mode of operation is to deny, deny and deny any claim. It takes forever to get someone on the phone.”

ARW Home offers 3 home warranty plans: ApplianceMAX, SystemsMAX and TotalMAX. It’s available in 50 states, including Connecticut. If you opt for combined coverage, up to 16 of your appliances and systems will be covered.

ARW Home reviewers in Connecticut often mention professional and knowledgeable service techs. They also praise the company for punctual and efficient service and the professionalism of its customer service agents.

Hope in New Haven was happy with the customer service she received: “Jeremiah was very helpful and pleasant during this call. I needed to switch my payment to another date and account and Jeremiah was quick to assist. I would recommend friends and family members for this service. I have recommended a few friends in the past and have already joined.”

Claudia in Canton said about her experience, “Kevin was very friendly and knowledgeable. I needed to upgrade my existing warranty and Kevin explained in detail the differences in the platinum and platinum plus plans. He also did not pressure me to upgrade more than I was able to afford. He was also very patient with all of my questions and answered them completely and courteously.”

A few Connecticut reviewers said the company changed the terms of the contract without notifying them. Some also mention slow service and difficulty contacting company supervisors.

Jacquie from East Haven didn’t have a good experience with the company: “The first experience was regarding a plumbing issue in which the serve tech NEVER SHOWED!!! I’ve been attempting to obtain service on my refrigerator. However first you need to pay them BEFORE the technician comes out.“

Cinch Home Services provides coverage in 48 states, including Connecticut. It offers 3 plans — called the Appliances, Built-in Systems and Complete Home — with coverage for up to 22 appliances and systems combined.

Overall, Connecticut customers have had positive experiences with Cinch. They appreciate the reasonable cost, the ease of submitting claims and the prompt response from technicians. Most customers have had positive interactions with customer service representatives and find them helpful and courteous.

Frederick in Newington had a good experience over many years with Cinch: “I've lived in this condo now for 18 years, and I've had Cinch all the time I was here. My most recent claim was a few weeks ago. My dryer was making bad noises, and they sent someone down to repair it.“

Peter in Old Saybrook has found good value from his coverage: “The coverage looked good to me for the price. I paid ($)539 for one year and it included the HVAC system and things along that line. It was pretty easy to get enrolled and to get my clients enrolled with Cinch.”

Some customers complain about service requests not being prioritized and various issues not being covered. A few express frustration with long wait times for customer service and difficulties in resolving claims.

Michelle from Ansonia had trouble with a denied claim, saying, “I used the service once for a clogged sink, I paid more for my copay than I would have if I called a plumber direct. That was okay , I called again when my central air stopped working. They refused to pay the quoted bill and denied my claim due to a preexisting problem of rust.”