Hercules Moving Solutions Reviews

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Edited by: Amanda Futrell
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About Hercules Moving Solutions

Hercules Moving Solutions is a Florida-based moving broker that helps coordinate residential and commercial moves nationwide through a network of licensed and insured moving carriers. Because Hercules is a broker rather than a direct carrier, it arranges your move while the assigned carrier handles pickup, transportation and delivery.

Visit herculesmovingsolutions.com
Pros
  • Nationwide service, including Alaska and Hawaii
  • Local, long-distance and military moves
  • Packing and storage services available
Cons
  • Service quality varies by carrier
  • Customer complaints about unexpected price increases
  • Occasional delays, damaged items or communication issues

Helpful Reviews

Canoga Park, CA
Verified purchase
I have used the services of Hercules Moving Solutions on quite a few occasions. From moving office equipment, housing and storage. I have found Hercules Moving Solutions to be tot...

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Caldwell, NJ
Verified purchase
Top notch movers! Punctual, careful, and efficient. The staff was friendly and professional, making our move smooth and stress-free. Definitely a trustworthy moving company. Highl...

Read more

How Hercules Moving Solutions works

Hercules Moving Solutions is a moving broker, not a moving carrier. Instead of handling moves with its own trucks and crews, the company coordinates moves through a network of third-party moving carriers.

Customers receive a quote from Hercules and are then assigned a carrier to perform the move. Because the moving company that picks up and delivers your belongings may vary, customer experiences can differ depending on the carrier assigned to the job.

Before booking, ask for the carrier’s name and licensing information, review the estimate carefully and make sure you understand the cancellation and valuation terms.

Hercules Moving Solutions types of moves

Hercules Moving Solutions provides commercial and residential moving services. Moving types include:

  • Local moves: Moves within the same metropolitan region
  • Long-distance moves: Moves across state lines
  • Military moves: Relocations for service members and their families
  • Specialty items: Moving services for items like golf carts, pianos and boats

Additional Hercules Moving Solutions services

Along with moving coordination services, Hercules Moving Solutions offers:

  • Packing and unpacking: Securely packing and unpacking items, plus organization services, such as pantry organizing
  • Storage: Short-term and long-term storage solutions at a controlled-access facility with 24/7 surveillance
  • Moving supplies: Packing materials may be available with packing services

Hercules Moving Solutions costs

Pricing varies based on the carrier assigned to your move, the distance and any additional services you choose. Hercules Moving Solutions offers binding, nonbinding and binding-not-to-exceed estimates, though final costs can increase if inventory, services or move conditions change.

One customer said it cost $5,000 to move from Arizona to Washington. Keep in mind that your final cost may differ from the initial estimate. Another customer said their quoted price of $2,100 turned into $3,400.

FAQ

Is Hercules Moving Solutions a broker or a carrier?

Hercules Moving Solutions is a licensed interstate household goods broker. It coordinates moves through third-party moving carriers rather than operating its own fleet of moving trucks.

Why do some customers report higher final costs?

Some customers report paying more than their original estimate because of changes to inventory, additional services or other moving-day factors. Review your estimate carefully and ask about potential extra charges before booking.

Does Hercules Moving Solutions offer binding estimates?

Hercules Moving Solutions says customers may receive nonbinding, binding or binding-not-to-exceed estimates, depending on the move. Ask for a written estimate and confirm which pricing type you’re receiving before signing a contract.

What services does Hercules Moving Solutions offer?

Hercules Moving Solutions coordinates local, long-distance, military and commercial moves. Additional services include packing, unpacking, storage and specialty-item moving.

Can I track my move with Hercules Moving Solutions?

Hercules Moving Solutions doesn’t operate its own trucks, but it can help coordinate updates and tracking information through the carrier handling your move.

Still have questions?

Is Hercules Moving Solutions legit?

Yes, Hercules Moving Solutions is a licensed household goods broker that coordinates moves through third-party carriers. Customer reviews are mixed: Some customers report professional service and smooth moves, while others cite pricing disputes, delivery delays, damaged items and communication issues. Before booking, compare quotes, review the assigned carrier and carefully read the cancellation and valuation terms.

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Hercules Moving Solutions Reviews

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    Page 1 Reviews 0 - 10
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    Sales & MarketingPriceQuote AccuracyPunctuality & SpeedRefunds & PayoutsPackingBillingRates

    Reviewed Aug. 5, 2026

    This company is a Scam, stay away and run for the hills. We used them for a move from Pa-Ga. We gave them a 1/3 deposit, and was told to provide money orders for the other 2/3. They show up today, 8/4/26 to move from Pa and took one look at our packed boxes and provided us with an additional quote that was 3x the original quote. In addition, they could not guarantee that we would receive our furniture in 2-3 days as quoted. Instead they said they transport the furniture to a warehouse and wait until the truck is full, this may take another 2 weeks. I can smell a scammer a mile away. I told my husband leave these clowns alone and we will rent our own U-Haul to move our son across country. We are out of a down payment of $650, but it would have been so much worse had we taken them up on their inflated price. Someone is going to really get hurt, you cannot play with people's livelihoods in a desperate situation. They need to be shut down!!!!

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedMaintenanceStaffTransparencyHonesty & Transparency

    Reviewed Aug. 1, 2026

    ⭐☆☆☆☆ This has been, without question, the worst moving experience I have ever had, and I would never use this company again. I am writing this review while I am STILL waiting for my belongings to be delivered. Even after countless phone calls and emails, I still do not have an honest or reliable estimated delivery date. From the very beginning, I was given one delivery date after another. Every deadline passed without my belongings arriving. Instead of receiving accurate information, I was repeatedly given conflicting timelines and excuses, making it impossible to plan my life or know when I would finally receive everything I own.

    Communication has been one of the biggest failures throughout this entire process. My emails have largely gone unanswered. When I called Hercules for another update, I was told my shipment was “in scheduling.” When I politely asked what that meant, since I do not work in the moving industry, the representative responded in a rude, dismissive tone that it was “obvious.” It was not obvious, especially after I had already been given so many different delivery dates.

    The customer service I received from Alma Moving was equally unacceptable. During one phone call, I was repeatedly interrupted, spoken down to, and treated disrespectfully while simply trying to understand what was happening with my shipment. The conversation became so upsetting that I experienced a panic attack afterward. I requested that this employee no longer be my point of contact. Unfortunately, the poor treatment did not stop there. Some of the movers were also rude once my belongings were loaded onto the truck. As soon as they had my possessions, their attitude toward me changed, which made an already stressful move even more upsetting.

    The financial impact has been significant. I took time off work based on the delivery dates I was given, hired people to help unpack and had to pay cancellation fees when my belongings never arrived, and have been forced to spend additional money on meals because I still do not have access to my kitchen items. I have also paid more than $1,000 in additional moving charges beyond my original deposit.

    When I booked this move, I was also told that my belongings would not be repeatedly handled or placed into storage. Based on everything that has happened, that representation appears to have been inaccurate as well. I understand that delays can happen. What is unacceptable is repeatedly providing inaccurate delivery windows, failing to communicate honestly, ignoring customer concerns, speaking to customers disrespectfully, and leaving someone without their belongings while providing no reliable timeline.

    At this point, I am still waiting for my belongings and still waiting for an accurate ETA. No customer should have to experience this level of stress, uncertainty, financial loss, and lack of professionalism. I cannot recommend Hercules Moving or Alma Moving based on my experience. I sincerely hope they make major improvements to their communication, accountability, and customer service so other customers do not have to go through what I have endured.

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      Customer ServiceTech

      Reviewed July 29, 2026

      I would not use this company, let me tell you why. I put down $631 for a deposit to move from Indianapolis to Chicago. Unfortunately the apartment was given to someone else. I informed Hercules immediately, requested a return on my deposit. I was told that it would take 60 days as per my contract. That was April 3rd. It is now July 29th. I've emailed them 3 times and haven't received any response. I'm at a loss as a disabled woman dealing with cancer treatments. I can't afford the stress.

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      Movers

      Reviewed July 27, 2026

      This should sum it up. I will file a complaint with the attorney general consumer protection. What a disappointment. I will hold Hercules, EZ movers and whoever has my belongings.

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      Spencer increased rating by 3 stars.
      Customer ServiceSales & MarketingPriceQuote AccuracyPunctuality & SpeedDamageMaintenancePackingStaffRatesTransparency
      After a positive interaction with Hercules Moving Solutions, Spencer increased their star rating.

      Reviewed Feb. 9, 2026

      Would not recommend them to anyone, the communication is terrible and they scam you on the rate. You provide your full list of items and then they give you a quote. I approved the quote, day of my scheduled move they show up and say it's actually going to be almost double what they quoted even though items did not change actually reduced. I needed to move so I unhappily accepted the charge increase.

      Once they finished packing they said they planned to deliver this tomorrow (I was moving from IL to MI), great. I'll be there. They did not show up, I was calling them daily for an update for 2 weeks, was given the run around that truck was broken down in MI, then it was IN, then it was back in IL, that someone would get back to me (they never did). Eventually my stuff did arrive, one table was broken. They took a picture of it and said they will take care of it. I have called several times to follow up, and no one has called me back about paying me for the broken item. Overall I spent thousands more than I planned to, and it was a very stressful experience.

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      PriceMoversQuote AccuracyPunctuality & SpeedDamagePackingStaffRates

      Reviewed Jan. 21, 2026

      These were the most professional, kindest, fastest movers I’ve ever had. They also had the most reasonable price I’ve ever been offered as well. They packed all of my items with so much care, nothing got scratched or damaged even though it was a long-distance move. They were so careful and even packed up my whole 2-bedroom apartment in about 2 hours (so fast!!). They also were careful about making sure my cats wouldn’t run out or get scared and were very sweet to my cats as well. They also pay so much attention to your wants and needs, like at my new apartment, they remembered how I arranged my old apartment and asked if I wanted things placed similarly. It was so cool that they noticed small details like that just to make moving so much easier. I will definitely be using them again in the future!

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      MoversPunctuality & SpeedPackingStaff

      Reviewed Jan. 21, 2026

      I loved my experience moving with HMS. My two movers handled my studio-to–one-bedroom move with so much care — everything was fast, efficient, and incredibly smooth. I’ve seen people mention unexpected add-ons, but that wasn’t my experience at all. I had a few items sticking out of bins and they kindly repacked everything into larger boxes on the spot to make sure it was all protected. It ended up being such an easy, stress-free move for me. Thank you.

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      Customer ServiceMoversPunctuality & SpeedStaff

      Reviewed Jan. 20, 2026

      The best experience and hands down the best moving company I’ve ever worked with. From start to finish, my move couldn’t have been in better hands. The entire team was punctual, friendly, and incredibly professional, making what is usually a stressful process completely smooth and worry-free. Their positive attitude, attention to detail, and genuine care for my belongings truly stood out. Everything was handled with precision, respect, and care, and nothing felt rushed or overlooked. Huge thanks to this amazing team for going above and beyond, I would absolutely recommend them to anyone looking for a reliable, trustworthy, and top-quality moving company.

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      MoversPackingStaffRates

      Reviewed Jan. 13, 2026

      Great team, Great experience. Delivery was good. Overall a blessing. Thanks for your service. I will recommend to family and friends. This company is very responsible and respectful. Due to past experiences, I was nervous on hiring a moving company but they handled my items with care and showed much respect and gratitude. I give them an 5 star rating. Would definitely recommend!

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      MoversPunctuality & SpeedDamageStaff

      Reviewed Nov. 26, 2025

      Top notch movers! Punctual, careful, and efficient. The staff was friendly and professional, making our move smooth and stress-free. Definitely a trustworthy moving company. Highly recommend for any move!

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        Hercules Moving Solutions Company Information

        Company Name:
        Hercules Moving Solutions
        Address:
        499 NW 70th Ave., Ste. 300
        City:
        Plantation
        State/Province:
        FL
        Postal Code:
        33301
        Country:
        United States
        Website:
        herculesmovingsolutions.com