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Best Home Warranty Companies in Georgia

Old Republic Home Warranty, American Home Shield and First American Home Warranty are our top picks

    • Best overall
      Old Republic Home Warranty
      3.8(2,353)
    • Value
      American Home Shield
      3.6(111,703)
    • HVAC coverage
      First American Home Warranty
      4.0(9,073)
    +2 more
    Author picture
    Fact-checked by: Jon Bortin

    Best Home Warranty Companies in Georgia

    Georgia summers stretch on for months, and air conditioners rarely get a break between May and September. That's a big part of why Old Republic Home Warranty's Elite plan lands at the top of our list — a $6,500 HVAC coverage limit combined with unlimited refrigerant so homeowners get genuine protection, not just a partial payout that leaves them covering the rest.

    Plans also extend to everyday appliances like ovens, dishwashers and clothes dryers. The average home warranty in Georgia costs $62.21 a month. However, that unlimited refrigerant perk only comes with the Elite tier, so it's worth locking in that upgrade before a compressor decides to quit in the middle of August.

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    Key insights

    Old Republic Home Warranty is our pick for the best home warranty company in Georgia because its higher HVAC limits can offer stronger financial protection during peak summer months.

    Jump to insight

    Georgia homeowners pay $62.21 per month for coverage, on average. Annual premiums range from $360 to $1,245 depending on the plan tier. Expect a service fee of $75 to $150 with each claim.

    Jump to insight

    Choose a home warranty plan with generous air conditioning caps that help keep surprise summer repair bills to a minimum.

    Jump to insight

    Our 4 home warranty company picks in Georgia

    1. Best overall: Old Republic Home Warranty
    2. Best value: American Home Shield
    3. Best HVAC coverage: First American Home Warranty
    4. Best claims handling: Choice Home Warranty

    Our research team vetted home warranty companies that are rated by hundreds of customers in Georgia. Read our guide to choose the best home warranty in Georgia for you by comparing plans, contract lengths and service fees.

    Read our full methodology below for all the details. Our picks may be Authorized Partners that compensate us, but this does not affect our recommendations or evaluations.

    Compare Georgia home warranty companies

    Learn more about home warranties

    Our 4 Georgia home warranty company picks

    Learn more about our top picks for the best home warranty companies, based on real, recent reviews from customers in Georgia on ConsumerAffairs.

    Old Republic Home Warranty
    Plans available
    Basic, Deluxe and Elite
    Monthly premium range
    $50 to $80
    Service fees
    $100 or $125
    Labor guarantee
    None specified

    Old Republic earns the top spot because it's the rare provider that offers exactly what Georgia homeowners need most. Its Elite plan's $6,500 HVAC cap and unlimited refrigerant coverage outpace even American Home Shield's best offering, making it the clear choice for a state where air conditioners run nonstop and refrigerant refills can add up fast.

    That advantage fades on the cheaper tiers, though. Basic and Deluxe plans cap refrigerant reimbursement at $20 per pound, which can still leave you owing significant amounts on a repair that should be fully covered. This is a top-tier policy only if you're willing to pay for Elite — anything less and the appeal falls off abruptly.

    Pros
    • Elite plan offers a $6,500 HVAC cap, among the highest available
    • Unlimited refrigerant coverage on the Elite plan
    • Strong claims reliability on the top-tier plan
    • Multiple plan tiers allow upgrading as needs grow
    Cons
    • Basic and Deluxe plans cap refrigerant at $20/lb
    • Elite plan required for the strongest HVAC benefits
    • Lower-tier plans offer noticeably weaker protection

    Old Republic plans start at $50 per month. Every plan is a combination plan, so it covers a mix of appliances and systems rather than one or the other.

    Service fees are either $100 or $125 — a higher fee means lower monthly premiums, and a lower fee means higher ones. Contracts run for one year.

    • Basic: $50 a month with the lower service fee, or $55 with the higher fee. Covers 22 basic systems and appliances.
    • Deluxe: $55 or $60, depending on your service fee. Covers everything in the entry-level plan plus six more items.
    • Elite: $75 or $80, depending on your service fee. Covers everything in the midrange plan plus expanded plumbing coverage.
    • Optional add-ons:
      • Second refrigerator: $4.17
      • Septic system: $6.25
      • Roof leak repair: $8.33
      • Well pump: $8.33
      • Pool and spa: $20.00
    • Discounts: Lower first-year rates; seasonal promotions
    • HVAC: Standard heating and air conditioning units are uncapped (no limit on the number of covered units). Only specialty systems (e.g. glycol, geothermal) are capped at $1,500 per term
    • General appliances: Up to $3,000 (base/Silver plan); Gold plan up to $5,000; Platinum plan up to $7,000
    • Well-pumps: $1,500 (add-on coverage)
    • Septics: $500 (add-on coverage)
    • Pools and spas: $3,000 (add-on coverage)
    • Roof leak repair: $1,000 (add-on coverage)

    To understand how Old Republic Home Warranty performs for Georgia homeowners, we looked closely at customer reviews. Customer service, technicians, and punctuality and speed received the most positive feedback from local reviewers.

    Old Republic Home Warranty review breakdown by category

    Georgia customers mention how quickly Old Republic responds to AC and heating claims, while others comment on the simple online claims process and that Old Republic sticks with a repair until it actually works. On the other hand, one reviewer noted that preferred contractors seem increasingly hesitant to take Old Republic jobs, which slows down scheduling for repairs.

    1x Award Winner
    Old Republic Home Warranty won one 2026 Buyer's Choice Award from ConsumerAffairs for Best Claims Handling.
    American Home Shield
    Plans available
    ShieldSilver, ShieldGold and ShieldPlatinum
    Monthly premium range
    $29.99 to $89.99
    Service fees
    $100 or $125
    Labor guarantee
    30 days

    American Home Shield offers Georgia homeowners mid and top-tier plans that both have a $5,000 HVAC cap. That's a meaningful amount of protection against a catastrophic system failure in a state where AC units work overtime most of the year. Plus, the company's scale helps keep pricing competitive even with that coverage level.

    However, the real value lies in the top-tier Platinum plan which includes unlimited refrigerant. Yes, you can save a few dollars a month with the Silver or Gold plan, but you lose the exact benefit that makes this plan worthwhile in Georgia's heat.

    Pros
    • Platinum plan includes unlimited refrigerant coverage
    • High HVAC limit ($5,000) even before add-ons
    • Nationwide contractor network for fast dispatch
    • Multiple plan tiers to fit different budgets
    Cons
    • Unlimited refrigerant is Platinum-only
    • Silver and Gold plans cap refrigerant at $10/lb
    • Higher tiers cost more than budget competitors

    Base plans from AHS start at $29.99 a month in Georgia. You can pick a $100 or $125 service fee, though a lower fee raises your monthly premium. All plans cap total payouts at $50,000 per agreement term.

    • ShieldSilver ($29.99 or $39.99): Covers 14 major systems, including heating, cooling, electrical and plumbing, with a $5,000 limit per covered HVAC system.
    • ShieldGold ($49.99 or $59.99): Covers 24 systems and appliances, adding kitchen and laundry equipment. It keeps the $5,000 HVAC limit and caps each covered appliance at $2,000.
    • ShieldPlatinum ($79.99 or $89.99): The plan with the most coverage. The HVAC limit holds steady, but the per-appliance cap rises to $4,000 and roof leaks are covered up to $1,000.

    The premiums above come from quotes we got for a three-bedroom, two-bathroom home in Atlanta. The lower-cost plan carries a higher service fee.

    • Optional add-ons:
      • Septic pump: $4.99
      • Roof leak repair: $9.99
      • Well pump: $9.99
      • Guest unit: $12.99
      • Electronics protection: $14
      • Pool and spa: $20.99
    • Discounts: AARP and military service; $50 discount for covering multiple properties

    American Home Shield has general coverage limits up to $50,000 during the initial plan agreement term. Other per-item caps include:

    • HVAC: $5,000
    • General appliances: Up to $4,000 per appliance (ShieldPlatinum plan only)
    • Well-pumps: $1,500 (add-on coverage)
    • Septic systems: $500 (add-on coverage)
    • Roof leak repair: $1,000 (add-on coverage)
    • Pools and spas: $3,000 (add-on coverage)

    To understand how American Home Shield performs for Georgia homeowners, we looked closely at customer reviews. Claims handling, technicians, and punctuality and speed received the most positive feedback from local reviewers.

    American Home Shield review breakdown by category

    AHS customers in Georgia often describe quick turnarounds and an online claims process that’s easy from start to finish. Not everyone agrees, though; one reviewer felt the company was more focused on collecting fees than actually helping, going so far as to call the model a scam.

    4x Award Winner
    American Home Shield won four 2026 Buyer's Choice Awards from ConsumerAffairs for Best Claims Handling, Best Coverage, Best Value for Price, and Best for Transparency.
    Best HVAC coverage

    First American Home Warranty

    First American Home Warranty
    Plans available
    Starter, Essential and Premium
    Monthly premium range
    $37 to $72
    Service fees
    $100 or $125
    Labor guarantee
    30 days

    When it comes to the coverage that matters most in a hot climate, First American's Premium plan has one standout feature: unlimited refrigerant coverage. Most competitors cap refrigerant reimbursement between $10 and $20 per pound, but First American drops that cap entirely, making it one of the few plans genuinely built for Georgia summers.

    The catch is that the overall HVAC dollar limit isn't as clearly spelled out as it is with some competitors, so it's worth confirming the exact system cap before signing up. The refrigerant benefit alone is excellent, but it's most useful paired with a well-documented, generous limit on compressor and condenser repairs too.

    Pros
    • Unlimited refrigerant coverage on Premium (Plan 3)
    • Established, experienced regional contractor network
    • Multiple plan tiers allow tailoring coverage to budget
    • Strong reputation for honoring HVAC claims
    Cons
    • Overall HVAC dollar cap not clearly confirmed or published
    • Unlimited refrigerant restricted to the Premium plan
    • Lower-tier plans carry standard refrigerant caps

    First American plans cost $48.79 to $103.79 per month in Georgia. All are combination plans, so coverage includes both appliances and systems. Service call fees are $100 or $125, and a lower fee means higher monthly premiums.

    • Starter: Covers major systems like heating, plumbing, electrical and ductwork, plus common kitchen appliances and toilets. Monthly premiums run $48.79 to $58.79.
    • Essential: Adds everything in the Starter plan plus fans, garage doors, washers and dryers. Monthly premiums run $63.79 to $73.79.
    • Premium: Its most complete plan, covering everything in the Essential plan plus instant hot water dispensers and central vacuums. Monthly costs run $93.79 to $103.79.

    These premiums come from quotes we got for a three-bedroom, two-bathroom home in Atlanta.

    • Optional add-ons:
      • Septic pump: $7
      • Roof leak repair: $9.99
      • Well pump: $9.99
      • Guest unit: $12.99
      • Electronics protection: $14
      • Pool and spa: $20.99
    • Discounts: Lower premiums for paying annually
    • HVAC: Marketed as unlimited on First American's direct-to-consumer Homeowner plan; note that First American's separate real-estate transaction contract caps specialty heating/AC (steam, glycol, geothermal) at $1,500 combined
    • General appliances: Up to $7,000 (Premium); $3,500 on lower tiers (Starter/Essential)
    • Well pumps: $1,500 (add-on coverage)
    • Septics: $500 (add-on coverage)
    • Roof leak repair: $1,000 (add-on coverage)

    To understand how First American Home Warranty performs for Georgia homeowners, we looked closely at customer reviews. Customer service, coverage, and punctuality and speed received the most positive feedback from local reviewers.

    First American Home Warranty review breakdown by category

    Long-time First American customers in Georgia say online claims are simple to file and that the contractors sent out are helpful. Not every experience has been smooth, though — one reviewer had a routine garbage disposal claim denied after the plumber flagged improper installation.

    Best claims handling

    Choice Home Warranty

    Choice Home Warranty
    Plans available
    Basic and Total
    Monthly premium range
    $49.17 to $57.50
    Service fees
    $100
    Labor guarantee
    60 days

    Choice Home Warranty's claims process moves smoothly as long as you understand exactly what your plan covers before you need it. On the Total plan, which has a $3,000 HVAC cap, approved AC repairs go through without much back-and-forth, and the company's high volume of claims means adjusters have seen similar cases before, which speeds up routine approvals.

    That efficiency is less apparent for Basic plan holders, since Basic doesn't cover air conditioning at all — meaning the most common claim in hot Georgia summers isn't even eligible. Additionally,refrigerant isn't covered under the Total Plan 1, so a refrigerant-related claim can still end in a denial that doesn't feel smooth at all.

    Pros
    • Large nationwide technician network speeds up dispatch
    • Total plan reaches a workable $3,000 HVAC cap
    • Flexible plan options for different coverage needs
    • Well-known brand with high service-call volume
    • Add-on options available for extra systems
    Cons
    • Basic plan does not cover AC systems at all
    • $3,000 HVAC cap only on the pricier Total plan
    • Refrigerant not covered under Plan 1
    • Coverage gaps can surprise homeowners who skip the plan details

    Basic plans start at $49.17 per month, and Total plans start at $57.50 per month. Both carry a flat $75 to $100 service fee. Contracts last one year, with a $50 cancellation fee if you leave early — though you can transfer the contract to a new owner at no cost.

    • Basic: Covers 14 systems and appliances, including heating, electrical and plumbing.
    • Total: Adds everything in the basic plan plus your washer and dryer, refrigerator and air conditioning.

    Annual costs range from $560 to $660.

    • Optional add-ons:
      • Ice maker: $2.08
      • Second refrigerator: $3.33
      • Stand-alone freezer: $3.33
      • Sump pump: $3.33
      • Central vacuum: $3.33
      • Septic tank pumping: $5.42
      • Roof leak repair: $5.83
      • Well pump: $8.33
      • Sprinkler system: $8.33
      • Septic system: $10
      • Pool and spa: $15
      • Additional spa: $15
    • Discounts: Pay for the year up front and get 13 months of coverage for the price of 12.

    Choice Home Warranty caps most claims at $3,000 per covered item per 12-month period for access, diagnosis and repair or replacement, with a separate $500 cap for accessing items behind walls, ceilings, floors, roofs or concrete. HVAC, electrical, plumbing and kitchen appliances fall under this standard $3,000 cap. Add-on coverage caps include:

    • Well pump: $500
    • Limited roof leak (single-family homes only): $500
    • Septic system: $500
    • Septic tank pumping: $250
    • Sprinkler system: $500
    • Stand-alone ice maker: $500
    • Trash compactor: $500
    • Pool and/or spa equipment: $3,000
    • Sump pump: $3,000
    • Central vacuum: $3,000
    • Stand-alone freezer/second refrigerator: $3,000

    To understand how Choice Home Warranty performs for Georgia homeowners, we looked closely at customer reviews. Technicians, punctuality and speed, and customer service received the most positive feedback from local reviewers.

    Choice Home Warranty review breakdown by category

    Choice customers in Georgia consistently praise the technicians who show up — reviewers describe them as clean, punctual and efficient, and one customer says the flat tech fee is worth the peace of mind it buys. Not every claim goes that smoothly, though: one reviewer waited six weeks for a unit repair only to be told afterward that the issue predated their coverage.

    3x Award Winner
    Choice Home Warranty won three 2026 Buyer's Choice Awards from ConsumerAffairs for Best Claims Handling, Best Coverage, and Best for Transparency.

    Home Warranties in Georgia Buyers Guide

    Jump into our guides and start learning

    Top Picks

    See who reviewers like

    Old Republic Home Warranty logo
    American Home Shield logo
    First American Home Warranty logo
    See our top picks

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      atlanta georgia skyline

      In Georgia, buying a home warranty is a pretty straightforward experience, but that doesn’t mean you shouldn’t do your due diligence beforehand. Take the time to understand how your policy works before signing on the dotted line.

      » COMPARE MORE COMPANIES: Home warranty buyers guide

      Estimate repair cost vs. home warranty cost

      See how typical repair costs compare with the annual price of a home warranty in Georgia.

      What do you want covered?
      Home systems
      Appliances & fixtures
      Optional add-ons

      How to choose a home warranty in Georgia

      To choose a home warranty in Georgia, start by pinpointing the types of coverage your home needs most, then weigh plan costs, sample contracts and trusted customer feedback. Following these steps can help you select the right plan for your situation:

      1. Decide what coverage you need

      It's likely you'll want coverage for your cooling system so you can stay comfortable during Georgia's long, hot summers (especially if you live somewhere like Savannah).

      Pool coverage is almost always an add-on option if it's available.

      Many home warranty plans cover air conditioners, but they may cap their costs at a certain amount. If your plan only covers up to $2,500, but the replacement costs $5,000, you'll have to pay half out of pocket. Make sure to check your contract for coverage limits and exclusions before you sign.

      Another factor to consider is what type of add-on coverages you might need. If you have a pool, it may be wise to pay extra to cover it. Some companies also offer pest control as part of a home warranty, which can help if you're in an area with a lot of bugs.

      » MORE: Does a home warranty cover pest control?

      2. Compare costs

      Don’t just look at monthly premiums. Consider the full value of the plan, including service call fees, which usually range from $75 to $150 per visit. Frequent claims can add up quickly, so review the details of coverage caps and the cost of any add-ons you might need, such as roof leak or pool coverage.

      It’s easy to focus on the monthly price, but real value shows up when a big repair hits and you learn what the plan will and won’t actually pay. Eric in McDonough put it plainly after he ran into major HVAC costs: "I have found that I end up paying out of pocket more than what my annual fees cover; for instance, I faced an $8,000 expense for an AC unit.”

      3. Review sample contracts

      Most providers post sample contracts on their websites. These documents spell out exactly what’s included and what’s excluded, such as preexisting conditions or cosmetic issues. Contracts also clarify how long you’ll wait for coverage to start, the process for making a claim and what fees might apply if you cancel.

      4. Read customer reviews

      Customer feedback reveals a lot about how companies resolve claims, the reliability of their local contractor networks and any hidden costs. Read reviews to spot patterns in service and claims handling, and pay attention to both positive and negative experiences.

      Positive reviews often highlight a quick, easy claims process and helpful support. Negative comments tend to reflect denied claims or coverage gaps.

      How much does a home warranty cost in Georgia?

      A home warranty in Georgia costs $62.21 per month, on average. Home warranty premiums generally range from $30 to $104 per month, depending on the plan. The average cost of a home warranty in Georgia is 8.0% lower than the national average.

      Cost range by home warranty provider

      We received quotes for each of our top picks in Georgia for a three-bed, two-bath home in Atlanta.

      ProviderMonthly premium range*Service call fee
      old republic home protection
 logo$50 to $80$100 or $125
      american home shield logo$29.99 to $89.99$100 or $125
      first american home warranty
 logo$48.79 to $103.79$100 or $125
      choice home warranty logo$49.17 to $57.50$75 to $100
      old republic home protection
 logo$50 to $80$100 or $125
      american home shield logo$29.99 to $89.99$100 or $125
      first american home warranty
 logo$48.79 to $103.79$100 or $125
      choice home warranty logo$49.17 to $57.50$75 to $100

      *Data from July 2026

      Monthly or annual premiums

      Most companies let you pay by the month or for a full year up front — an annual payment usually means some savings.

      Service call fees

      Every time you request service, you’ll pay a service call fee to have a contractor inspect and diagnose the issue. Most companies set these between $75 and $150 per visit. Some let you pick your fee when you sign up, with a higher fee often leading to a lower monthly premium.

      Add-on coverage

      Many home warranty companies allow you to customize your plan with add-ons not covered in the base plan. Add-ons range from $2 to $25 per month, depending on the item.

      Other home warranty cost factors

      Home warranty pricing can change depending on:

      • Home size: Larger homes cost more to cover.
      • Level of coverage: Cheaper home warranty plans cover fewer systems and appliances.
      • Location: [location_state]
      • Discounts: Look for deals such as multiyear pricing or online signup bonuses.

      Example: total annual home warranty costs

      • Systems and appliances combo plan ($48 per month): $576 per year
      • Add-on for well pump protection ($8 per month): $96 per year
      • Four claims ($90 service fee): $360
      • Total: $1,032 per year

      What does a Georgia home warranty cover?

      Most home warranty companies in Georgia offer three coverage types: appliance plans, systems plans and combination options.

      • Appliance plans cover items like refrigerators, washers, dryers, ovens, dishwashers and built-in microwaves.
      • Systems plans usually include central heating, AC, plumbing, electrical and water heaters — all vital for comfort in Georgia’s weather.
      • Combo plans merge both for maximum protection and often higher annual payout limits.

      Providers also have options for extra add-ons so you can cover things like pools, spas or a second fridge.

      » LEARN: What voids a home warranty

      Reviewers' experience filing home warranty claims in Georgia

      • Peter in Atlanta likes how painless a claim can be when something big breaks. He says, "My recent claim was for my broken water heater, and they sent High Priority Plumbing out. I submitted the claim through the website, and then I had to pay a $125 co-pay." Even with higher fees now, he still leans on the warranty for peace of mind in older homes.

        Key takeaway: When the online claims system works well, coverage feels worthwhile

      • Belinda in Atlanta found the claim part smooth, but timing still mattered when she needed an oven. She shared, "It's easy to submit a claim and response time is decent," yet when a replacement was needed, "CHW took a whole month to get me an electronic gift card to Lowe's." That delay made the wait feel endless.

        Key takeaway: While claims can be easy, it may still mean long waits for replacement reimbursements

      • Robert in Fayetteville expected one repair visit, but the claims process turned into a money drain. "The payment system and the communication to place claims are ridiculous." When a disposal clog triggered a leak, he filed two claims, then got told to file a third. After "two technicians and $200 later," he paid again just to finish the job.

        Key takeaway: Multiple claims can mean multiple fees, even for one incident

      How much can you save with a Georgia home warranty?

      How much you save depends on what breaks and how often. In many cases, just one covered repair can make a home warranty pay for itself.

      The Consumer Financial Protection Bureau recommends homeowners set aside 1% to 3% of their home’s value each year for repairs and maintenance. A home warranty can lower that risk — most Georgia residents pay $700 to $1,200 per year for a plan and a few service fees. Avoiding a major surprise bill for an AC or water heater repair could mean thousands in savings.

      A home warranty is worthwhile in Georgia if you own an older home, live in a flood-prone area or have basement moisture concerns. An AC failure in summer can exceed $2,000. Most homeowners will file multiple claims annually.

      Average repair/replacement costs for covered items

      Georgia’s hot, humid climate and occasional severe weather create predictable failures. Summer heat stresses air conditioning systems. High humidity causes moisture intrusion and mold growth. Heavy rain and storms increase the risk. Here's what typical repairs cost in Georgia without coverage.

      Home warranty regulations in Georgia

      Georgia has limited rules in place for home warranties. First, a home warranty needs to have insurance or financial backing. This rule is common throughout the U.S.

      Home warranties from companies with surety insurance policies of more than $100,000 are carved out of the state's insurance regulations in the Georgia Code, but there don't appear to be any other specific regulations for them.

      According to a representative from the Georgia Office of the Insurance and Safety Fire Commissioner (OCI), authority over home warranties is split between different parts of the state government, with OCI verifying whether providers meet the above standards in the Georgia Code.

      OCI also handles all consumer complaints related to home warranties, so you can call or file a report with its Consumer Services Division online if you have an issue with a home warranty company in Georgia.

      Are there regulations for new construction?

      For new homes, contractors in the state are required to provide a written warranty on any work that costs more than $2,500. That means a recently built home may already have some form of warranty coverage that you should account for if you're shopping for a home warranty.

      » COMPARE: Best home warranty for new construction

      If you have an issue with a homebuilder's warranty, refer to the state attorney general's office for more information.

      FAQ

      Is a home warranty worth it in Georgia?

      It depends. In some cases, having a home warranty can save you thousands of dollars on unexpected repairs. Other times, you may end up spending more on your warranty than you would have on repairs or replacements during your coverage term.

      If you put a lot of value in the stability and peace of mind that home warranty coverage provides, then a plan may be a smart purchase. However, if you're exclusively looking to come out ahead financially, you need to assess your home and compare your expected costs as a homeowner versus the cost of a warranty.

      What is not covered by a home warranty?

      Many home warranties don't cover items that aren't properly maintained, and some don't include full coverage for high-cost items, like your HVAC system. Secondary damage, like that from flooding caused by a broken dishwasher, often won't be covered even if the dishwasher is.

      Generally speaking, home warranties don't cover the same situations as homeowners insurance, either. It's critical that you read your contract (especially the exclusions and limitations sections) to understand what your home warranty covers and to what extent.

      » MORE: Home warranty coverage

      What's the difference between a home warranty and homeowners insurance?

      Home warranties and home insurance policies are two distinct forms of protection. Homeowners insurance is required by mortgage lenders and covers damage to your home and belongings due to events like fires, storms or theft.

      A home warranty, on the other hand, is optional and covers repairs or replacements for appliances and systems that break down due to normal wear and tear.

      » COMPARE: Home warranty vs. home insurance

      Does a home warranty company need a surety bond to operate in Georgia?

      Yes, Georgia requires home warranty providers covering major appliances, utility systems or roofing to carry a surety bond of at least $100,000 so consumers still get paid if the company can't cover claims.

      Methodology

      The ConsumerAffairs Research Team used a data-backed process informed by expert editorial judgment and verified customer reviews. We started with home warranty companies available in Georgia, then evaluated which performed best for local residents.

      Here's how we scored each company:

      • Local satisfaction rate (40%): Reviews from real customers in Georgia are worth more than a company's nationwide reputation. If a company has a poor technician network locally or frequently denies Georgia homeowners' most frequent complaints, we capture that in our review analysis.
      • HVAC coverage (35%): Georgia's climate puts real strain on HVAC systems, and refrigerant costs run high. We weighted each company by how its plans handle HVAC coverage caps and refrigerant charges, since a low cap here can leave Georgia homeowners with a large bill even after a claim is approved.
      • Cost (10%): To compare apples to apples, we looked at the lowest-priced comprehensive plan each company offers in Georgia. We also considered the lowest service fees each company offers.
      • National satisfaction rate (10%): To get a broader picture of how each company performs in specific aspects, we looked at national reviews. In this way, we could see who, overall, has the highest ratings for these seven satisfaction drivers:
        • Technician quality
        • Customer service
        • Claims handling
        • Punctuality and speed
        • Coverage
        • Value
        • Refunds and payouts
      • Additional benefits (5%): We rounded out our analysis by considering how many plans and service fee options each company offers (flexibility), labor guarantees and the availability of extra benefits like roof leak repair coverage and HVAC tuneups.

      Note: Each superlative emphasizes certain factors more than others. For example, the "Best value" superlative weights cost at 20%, while "Best claims handling" gives more weight to reviews that mention the claims process and customer service.


      Guide sources

      ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this guide include:

      1. Georgia.gov, "House Bill 733." Accessed July 8, 2026.
      2. Georgia Secretary of State, "Georgia Law 43-41." Accessed July 8, 2026.

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