Best Home Warranties in Cleveland, OH

We compared 14 companies and chose the top home warranty providers

    • Best overall
      Cinch Home Services
      4.0(12,132)
    • Claims handling
      Regency Total Warranty
      4.2(959)
    • Value
      American Home Shield
      3.7(108,517)
    +1 more

    Best Home Warranties in Cleveland, OH

    Cinch Home Services is our pick for the best home warranty company in Cleveland, based on recent reviews from local homeowners. Regency Total Warranty is a good choice for a hassle-free claims experience, and American Home Shield stands out for budget-friendly coverage.

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    Our 4 home warranty company picks in Cleveland

    1. Best overall: Cinch Home Services
    2. Best claims handling: Regency Total Warranty
    3. Best value: American Home Shield
    4. Best for quick service: Choice Home Warranty

    Our research team vetted home warranty companies that are rated by hundreds of customers in Ohio. We choose the best home warranty in Cleveland by comparing local reviews, plans, costs, coverage caps and labor guarantees.

    Read our full methodology below for all the details. Our picks may be Authorized Partners that compensate us, but this does not affect our recommendations or evaluations.

    Compare home warranty companies

    Our 4 Cleveland home warranty company picks

    Learn more about our top picks for the best home warranty companies, based on real, verified reviews from customers in Cleveland and Ohio as a whole on ConsumerAffairs.

    Best overall

    Cinch Home Services

    Cinch Home Services
    Plans available
    3
    Service fees
    $100, $125 or $150
    Starting costs
    $38.99
    Labor guarantee
    180 days

    Cinch Home Services earns our top spot in Cleveland thanks to its standout 180-day workmanship guarantee, fast claim response and competitive pricing. Clevelanders need rapid and reliable help when a furnace fails mid-winter, and Cinch’s average response time (less than two hours) is a clear advantage. 

    The flexibility to choose from multiple service fee options makes it easier to tailor a plan to your budget. We also like that Cinch provides a free water sensor with every plan, helping proactively protect your home from water damage caused by leaks.

    What to consider: Cinch doesn’t offer an add-on to cover roof leaks. If you need this service, you’ll have to look elsewhere.

    Pros
    • Low starting costs
    • Three service fee options
    • 180-day workmanship guarantee
    • Covers unknown preexisting conditions
    • Quick response times
    Cons
    • Few add-on options

    Cinch Home Services has three plan options: an appliances plan (starting at $38.99, $47.32 or $48.99 per month), a systems plan (starting at $43.99, $52.32 or $55.99 per month) and the Complete Home plan (starting at $54.99, $63.32 or $66.99 per month), which includes the coverage from the other two plans.

    Service call fees are $100, $125 or $150 — choosing a lower deductible increases the plan’s cost. Each plan includes a water sensor to detect leaks.

    Add-ons and discounts

    • Optional add-ons:
      • Septic tank and pumping: $4.58
      • Well pump: $12.50
      • Premier upgrade package: $12.50
      • Pool and spa (heater included): $22
    • Discounts: First month free in some cases

    Most Cinch customers in Cleveland say the company offers quick, professional repairs and reliable service, but others mention frustrating communication issues.

    2x Award Winner
    Selected for having one of the highest satisfaction rates for Best Customer Service and Best Overall Process
    Best claims handling

    Regency Total Warranty

    Regency Total Warranty
    Plans available
    2
    Service fees
    $60 to $100
    Starting costs
    $44.99
    Labor guarantee
    Unclear

    Regency Total Warranty stands out for its efficient claims resolution. Both of Regency’s plans combine system and appliance coverage, simplifying the selection process for those who want broad protection.

    What to consider: Regency has only been in business since 2024, so you won’t find as many reviews as other, more established companies. 

    Pros
    • Both plans cover systems and appliances
    • Reasonable starting costs
    Cons
    • No electronics plan
    • Some water heater exclusions

    Regency’s two plans offer different degrees of coverage for your home’s systems and appliances. Costs start at $39.99 per month, with a potential savings of $50 per year if you pay annually.

    • EssentialGuard: Covers three home systems and 10 appliances. Starts at $39.99 monthly or $429.99 annually.
    • TotalGuard: Covers five home systems and 14 appliances. Starts at $45.83 per month ($499.99 per year).

    Add-ons and discounts

    • Optional add-ons
      • Pools and spas
      • Well pumps
      • Sump pumps
      • Central vacuums
      • Limited roof leaks
      • Septic systems
      • Second refrigerators
      • Stand-alone freezers
      • Septic tank plumbing
    • Discounts: Seasonal promotions; limited roof leak protection

    Customers in Ohio say Regency offers responsive service, helpful representatives and effective repairs, though some faced delays and transitions between providers.

    American Home Shield
    Plans available
    3
    Service fees
    $100 or $125
    Starting costs
    $29.99
    Labor guarantee
    30 days

    American Home Shield is our choice for budget-conscious Clevelanders who want comprehensive coverage without overspending. AHS also offers some of the highest coverage caps in the industry, including up to $5,000 per HVAC system.

    Many users appreciate the ability to file claims via an app. We also like the option to chat with repair experts via a video call. If they can provide a solution without coming to your home, you don’t have to pay a service fee.

    What to consider: AHS has fewer add-on options than most of its competitors, so it’s harder to customize your plan.

    Pros
    • Easy claims process
    • High coverage limits
    • Covers rust, corrosion and sediment damage
    • Cancel at any time
    Cons
    • Occasional service delays
    • Relatively high service fees

    Base plans from AHS start at $29.99 a month. You can choose a $100 or $125 deductible, but be aware that this affects your monthly cost. All plans have a total limit of $50,000 per agreement term.

    • ShieldSilver ($29.99 or $39.99): Covers 14 major systems, including heating, cooling, electrical and plumbing. This plan has a $5,000 limit per covered HVAC system.
    • ShieldGold ($49.99 or $59.99): Covers 24 appliances and systems, including kitchen and laundry equipment. It also has a $5,000 limit per covered HVAC system and limits each covered appliance to $2,000.
    • SheldPlatinum ($79.99 or $89.99): The most comprehensive plan. It has the same HVAC system limit but raises the annual per-appliance limit to $4,000 and includes roof leak coverage up to $1,000.

    Add-ons and discounts

    • Optional add-ons
      • Septic pump: $4.99
      • Roof leak repair: $9.99
      • Well pump: $9.99
      • Guest unit: $12.99
      • Electronics protection: $14
      • Pool and spa: $20.99
    • Discounts: AARP and military service; $50 discount for covering multiple properties

    Cleveland reviewers praise American Home Shield for its timely repairs and user-friendly claims. However, some report dissatisfaction with reimbursement policies.

    3x Award Winner
    Selected for having one of the highest satisfaction rates for Best Customer Service, Best Overall Value and Best Overall Process
    Best for quick service

    Choice Home Warranty

    Choice Home Warranty
    Plans available
    2
    Service fees
    $100
    Starting costs
    $46.83
    Labor guarantee
    60 days

    Choice Home Warranty is ideal for Cleveland residents who value speed when something breaks. The company’s policy of responding to service requests within four hours means you’re not left waiting days for help — a major benefit when a furnace or water heater fails in the coldest months. 

    What to consider: Choice doesn’t offer plans that only cover appliances or systems, and you can’t pick your service fee.

    Pros
    • Optional roof leak coverage
    • No transfer fee
    • 24/7 customer service
    Cons
    • $500 roof repair cap

    Choice plans start at $49.17 per month, and Total plans start at $57.50 per month. Both have a flat $100 service fee. Contracts last one year — expect to pay a $50 cancellation fee if you cancel early. However, you can transfer the contract with no penalty.

    • Basic: Covers 14 systems and appliances, including heating, electrical and plumbing.
    • Total: Includes everything in the basic plan and covers your washer and dryer, refrigerator and air conditioning system.

    Add-ons and discounts

    • Optional add-ons
      • Ice maker: $2.08
      • Second refrigerator: $3.33
      • Stand-alone freezer: $3.33
      • Sump pump: $3.33
      • Central vacuum: $3.33
      • Septic tank pumping: $5.42
      • Roof leak repair: $5.83
      • Well pump: $8.33
      • Sprinkler system: $8.33
      • Septic system: $10
      • Pool and spa: $15
      • Additional spa: $15
    • Discounts: Reduced premiums with annual payments; free extra month

    Customers in Cleveland consistently praise Choice for its prompt service, knowledgeable technicians and reliable repairs.

    Home Warranties in Cleveland, OH Buyers Guide

    Jump into our guides and start learning

    Top Picks

    See who reviewers like

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    Compare plans tailored to your home & budget.

      Homeowners in Cleveland depend on their furnaces for survival in winter and often deal with roof issues from snowmelt. A home warranty offers financial protection for climate-driven wear-and-tear.

      Key insights

      For Cleveland, a home warranty's number one job is to provide outstanding coverage for the home's heating system.

      Jump to insight

      Cleveland home warranty plans cost $30 to $90 per month on average. Your rate depends on the coverage level, your service fee and add-ons.

      Jump to insight

      Preexisting conditions are almost always excluded by home warranty contracts.

      Jump to insight

      How to choose a home warranty in Cleveland

      Finding the right home warranty in Cleveland starts with understanding your home’s unique risks. Use these steps to ensure you get the right plan:

      1. Decide what coverage you need

      Consider which items in your home are most likely to fail and which would be most expensive to repair out of pocket. If you have an older furnace or a finished basement, prioritize plans that offer high payout limits for heating and sump pump coverage. If your appliances are aging, ensure the plan includes refrigerator, washer and dryer protection.

      Cleveland’s long winters, frequent lake-effect snow, and older housing stock make systems like furnaces, sump pumps and water heaters especially vulnerable. If your home is in an older neighborhood like Lakewood or Cleveland Heights, aging infrastructure increases the odds you'll need coverage for plumbing or electrical systems as well.

      Select a plan with the highest possible payout for your furnace, specifically checking for coverage on expensive components like the heat exchanger

      2. Compare costs

      Don’t just focus on the lowest monthly premium. Review what’s included for the price, how much you’ll pay per service visit and what add-ons cost. Be sure to check the fine print on coverage caps and investigate the cost of important add-ons like sump pump or roof leak protection.

      Remember, in Cleveland, paying a little more for thorough furnace protection is a smart move — a cheap plan with low caps could leave you exposed if your system fails in the dead of winter. The financial and safety risk of being without heat in a January blizzard is too great to rely on a cheap, limited plan.

      In neighborhoods like Shaker Heights and Old Brooklyn, where many homes were built before 1950, heating and electrical systems often require more frequent repairs — making plans with generous caps a safer bet.

      3. Review sample contracts

      Contracts spell out exactly what’s covered, what’s excluded and how claims are handled. Before you buy, study the heating system section closely. Make sure you know the maintenance requirements and what limits apply to frozen pipes and sump pumps. This will help prevent surprises if you ever need to file a claim.

      Alma from Cleveland Heights said she’s had a positive experience with her AHS warranty, but reminds customers that "remembering to scrutinize the fine print is vital; knowing what’s covered can prevent surprises.”

      If you live in flood-prone areas near the Cuyahoga River or low-lying parts of Parma, be aware that home warranties won’t help you from damage caused by floodwater. That’s what homeowners' insurance or flood insurance is for.

      4. Read customer reviews

      Real reviews from Cleveland and other Ohio homeowners will give you a sense of how each company delivers on its promises. Pay special attention to stories about furnace emergencies and winter repairs. Fast response times and clear communication are especially important in our climate.

      Search for reviews from other Clevelanders or residents of Great Lakes cities, and pay close attention to feedback about the quality and promptness of technicians. Cleveland resident Richard has had his warranty with AHS for eight years and said, “I’ve noticed the contractors have been knowledgeable and consistent in providing great service.”

      Positive reviews can highlight hassle-free claims and strong customer support, while negative reviews might point out delays or unexpected denials.

      » COMPARE: Best home warranties in the U.S.

      How much does a home warranty cost in Cleveland?

      Home warranty pricing in Cleveland generally ranges from $360 to $1,080 per year in premiums, depending on your plan and any add-ons you choose. Nationally, the average annual cost of a home warranty is $684 as of June 2025. Remember, your total cost is a combination of your premium, service fees and any optional coverage.

      Cost range by home warranty provider

      ProviderMonthly premium rangeService call fee
      Cinch Home Services$38.99 to $66.99$100, $125 or $150
      Regency Total Warranty$44.99 to $49.99$60 to $100
      American Home Shield$29.99 to $89.99$100 or $125
      Choice Home Warranty$46.83 to $54.75$100

      Monthly or annual premiums

      Most companies offer both monthly and annual payment options. Paying annually can save you money, but monthly payments help spread out the cost.

      Service call fees

      Every claim you file comes with a set service fee (like a deductible) when a technician visits your home. Expect to pay between $75 and $150 per visit in Cleveland.

      Add-on coverage

      Optional coverage for items like sump pumps, roof leaks or pools typically costs a few dollars more per month.

      Other home warranty cost factors

      Home warranty pricing can vary for several reasons:

      • Home size and type: Bigger homes often mean higher costs because they have more systems and appliances.
      • Level of coverage: Plans that include both systems and appliances are more expensive but offer broader protection.
      • Location: The high frequency of furnace claims, coupled with issues from snow and ice, can affect local pricing.
      • Discounts: Look for seasonal promotions or savings for paying annually.

      Example: total annual home warranty costs

      • Comprehensive coverage ($60 per month): $720 per year
      • Add-on for roof leak repair ($10 per month): $120 per year
      • Three claims ($75 service fee): $225
      • Total: $1,065 per year

      What does a Cleveland home warranty cover?

      Cleveland home warranty plans fall into three categories of coverage: appliance, systems and combo plans.

      Appliance plans typically cover kitchen and laundry equipment, while systems plans focus on essentials like heating, plumbing and electrical. Combo plans deliver the most comprehensive protection and typically come with higher coverage caps.

      Most providers let you tailor your coverage with add-ons. Sump pump coverage is a common add-on for Cleveland homes with basements. Roof leak protection is also a top priority to deal with heavy lake-effect snow.

      » MORE: Can you get a home warranty on an older home?

      How much can you save with a Cleveland home warranty?

      A home warranty can deliver real savings in Cleveland. Even one major HVAC or plumbing breakdown can offset the cost of a year’s coverage.

      The Consumer Financial Protection Bureau suggests budgeting 1% to 3% of your home’s value each year for repairs and maintenance. That’s often much more than the $700 to $1,200 you’ll spend on a warranty and a few service calls.

      Average repair/replacement costs for covered items

      In a city like Cleveland, where seasonal temperature extremes stress HVAC systems and hard water causes mineral buildup in water heaters and plumbing, the potential for costly repairs is high. Here's what you'll pay for the most common repairs and replacements in Cleveland without a home warranty:

      FAQ

      How does a home warranty work?

      A home warranty is a service contract for home systems and appliances. You pay monthly or yearly, plus a fee for each repair call. When something breaks, you submit a claim. The warranty provider sends a contractor and pays them to repair it. If it can’t be repaired, the company helps cover replacement. Coverage varies by plan, and limits apply.

      Is a home warranty worth it in Cleveland?

      A home warranty can be worth it if you want to protect yourself from unexpected repair or replacement costs. For many homeowners, the peace of mind comes from knowing that a major system breakdown or appliance failure won’t result in a large, unplanned bill.

      The chance of a major furnace issue during a brutal Cleveland winter makes a warranty a useful safety net. It turns a potential crisis into a manageable inconvenience.

      What does a home warranty not cover?

      Preexisting conditions, improper installation, cosmetic wear and items still under a manufacturer’s warranty are often excluded from home warranties. Routine maintenance, landscaping and structural elements like walls or windows are also not included.

      Payout limits also apply. For instance, a plan might cap appliance replacements at $1,500. So if a new refrigerator costs more, you cover the difference. 

      A home warranty in Cleveland will not cover the cost of clearing an ice dam from your gutters, even if that ice dam leads to a covered roof leak.

      Methodology

      The ConsumerAffairs Research Team used a data-backed process informed by expert editorial judgment and verified customer reviews. We started with home warranty companies available in Cleveland, then evaluated which performed best for local residents.

      We prioritized real customer experiences in Cleveland and also gave extra weight to reviews from Ohio. National reviews were also considered, but with much lower weighting. Our review evaluation focused on seven satisfaction drivers:

      • Technician quality
      • Customer service
      • Claims handling
      • Punctuality and speed
      • Coverage
      • Value
      • Refunds and payouts

      In addition to reviews, we compared the companies on:

      • Coverage options: We broke down each company’s home warranty plans to ensure they offer multiple coverage options to fit a variety of needs.
      • Plan flexibility: Customizing a plan can tailor it to your needs and help you save money. We checked to see what customization options each company offers, including the ability to select a service fee and the number and cost of add-on coverages.
      • Cost: Costs for home warranty plans vary based on the size of the home and the type of coverage, but we confirmed our top picks’ prices are competitive in the home warranty industry.
      • Service call fee: We looked at the service fee each company charges to send a technician to your house to ensure our top picks are in line with industry standards.
      • Service guarantee: The longer a company guarantees its repairs, the more protection you get if the same issue comes back. We considered how each provider backs its workmanship.

      Not sure how to choose?

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