- Highlight
- Climate-controlled storage options
- Types of moves
- Commercial, residential, military
- Discounts available
- Seasonal
Colonial Van Lines is a carrier that provides moves to and from Arizona. It offers binding quotes, which means your price is locked in as long as your initial inventory was correct.
Highlights
- Broker vs. carrier: Carrier
- Packing services: Single items, kitchen, full packing
- Storage options: Climate-controlled facilities and modular cubes
Arizona customers generally mention positive experiences with Colonial Van Lines, praising the company’s professionalism and helpfulness.
Joshua of Phoenix said about his experience: “Scheduling the move with them was good and easy. The crew was great. We had no issues. Communication was great. They told me what time they were gonna be there, and they were there by that time. The pickup only took two hours and they went from Cincinnati, Ohio to Phoenix.”
Nicky from Gold Canyon was happy with the “customer care that they showed and the way they followed up on things and the assurances about the security of our goods.” Nicky said: “My moving coordinator was terrific. She was very helpful and made it really easy for us to change the dates when we needed to. It took us about four dates to get the right one. The people who came to our home were really good. They were polite and full of energy.”
A few reviewers mention communication issues and lacking customer service. Mark from Peoria echoed this: “Colonial has been terrible and completely out of touch with their contractors. Terrible communicators and has no clue what went on throughout my move. The movers showed up in a Penske rental truck that was too small for all my furniture. They had no boxes or materials to pack even though it was paid to be a full pack. The driver was wearing flip flops.”