Southern Elite Van Lines Reviews

The clients service, the movers, and everyone else were highly professional and friendly. The movers managed everything with care and worked quickly and expertly. It was also a great value for all the work they did and as quickly as they did it. I was nervous about our move but after reading so many positive reviews about them, we decided to contact them for a reference. I was in contact with guy to coordinate my move. This guy was my main point of contact and he was very helpful, polite, communicative, and honest. He was assigned as my mover and he was extremely hard working, punctual, and kind. He was professional and clearly knew what he was doing.

We have moved many times and used a different moving company each time but this was by far the most effective move. They arrived on time, ready and wasted no time. We expected for 3pm and they were a few minutes before times so they can see what needed to be winded up, protected and moved. After that 3 more movers joined him and clear the whole place in less than 3 hours. They unpacked everything even quicker. Total process probably took 3hours. We were quoted for 4-5 hours so very pleased with the results.

We not long ago sold my parents' accommodation out of state and relocated many of the items to new area. Southern Elite Van Lines was caught to handle the last leg of the move. The administrator and dispatcher was articulate and on point concerning arrival day, estimated time and items. Henry, be at the head on the truck, shouted as they were en route to give a particular time window and they came right on time.

They were systematized, neat and propose attention to detail. They bind every item in plastic wrap or wrapping blankets. The entire team appeared on time, handle our items with extraordinarily care, and worked proficiently. Not a quick and dirty load the truck. Takes a few more but in actual fact avoids damage. They make our move featureless, easy and even entertaining. They approach in at the estimated price. This was the best company we have ever move with.

I recently had the pleasure of using Southern Elite Van Lines for a long-distance move, and I cannot say enough great things about the entire experience. From the very first phone call to the final delivery of my items, everything was handled with professionalism, care, and a genuine commitment to customer satisfaction. A special shoutout goes to Chris, the salesman who guided me through the entire process. From the moment we spoke, Chris was knowledgeable, honest, and incredibly attentive. He took the time to understand my needs, explained every detail clearly, and made sure there were no surprises along the way. What stood out to me most was his patience and willingness to answer every single one of my questions, no matter how small. You can tell he genuinely cares about helping people during what can be a very stressful time.

I repeat- DO NOT WORK WITH THIS COMPANY. I don't want what happened to me to happen to someone else for a long distance move. Short story- their sales team will be super responsive and over promise all these things, and then completely fall off once you make your deposit. This company is a broker and does not actually move your items, they sub contract it out which was not disclosed to me upon booking. They promised me expedited shipping which I paid extra for and was the main reason I moved forward with this company, only for them to break the contract, leaving my family without a place to stay for multiple nights.

Horrible moving company! I regret ever choosing them. They were recommended by Consumer Affairs with a high rating. They did not deliver some of my household goods, some items of great value both sentimental and monetary were removed from a jewelry box within a sealed plastic bin, they broke several items due to their carelessness, and they cost me a day of pay by completely missing their stated timeframe for delivery. The delivery crew were lazy with placing furniture and other items where I instructed them to and failed to reassemble all the furniture which had been taken apart at pickup. Worst moving experience I have had and I have moved a lot over the years. Absolutely do not hire them!

Hired them to move my belongings from NC to FL, the price quoted doubled once everything was loaded. Took them three weeks to finally deliver. They require you to sign the bill of lading before they unload, 98% of everything was damaged beyond use or even missing. The guys unloading blamed the loaders, and wouldn’t as the missing items as a note to the already signed bill of lading. I proceeded to file a claim per the contract terms. They pay per weight not value. What cost me at an excess of $28k to replace, they offered me $276 in compensation. By far the worst experience ever, they will scam you and destroy your valuable!!

Absolutely awful! Beware it’s a total scam. They get you to sign up for a really good deal and then arrive and charge double. If you’re going to use these people, either be a lawyer or yourself or have a really good one on staff. Absolutely terrible experience. We were supposed to get our stuff back to New York and showed up, wasted about three hours and then had to cancel the whole thing. Definitely be careful we sent pictures to Charlie and Chris, we negotiated a price, and then we were surprised by a charge of double the amount. Buyer beware.

They attended, they worked hard, and to a certain extent made one of life most demanding tasks feel totally manageable and, honestly, enjoyable at times. It was worth every penny to buy back some calmness and extra time.