Southern Elite Van Lines Reviews

I repeat- DO NOT WORK WITH THIS COMPANY. I don't want what happened to me to happen to someone else for a long distance move. Short story- their sales team will be super responsive and over promise all these things, and then completely fall off once you make your deposit. This company is a broker and does not actually move your items, they sub contract it out which was not disclosed to me upon booking. They promised me expedited shipping which I paid extra for and was the main reason I moved forward with this company, only for them to break the contract, leaving my family without a place to stay for multiple nights.

From the first time I talked to Somdina on the call, the experience was highly professional. Alan and Ramios appeared on time at 9am and were tremendously fast yet aware with all of our 50 plus boxes and furniture. The location we moved into has multiple flights of stairs and they were able to move through all of that and all while it was down drizzling rain, no less! These movers even had to take our main entrance door off its hinges to get our settee through without one scratch.

Horrible moving company! I regret ever choosing them. They were recommended by Consumer Affairs with a high rating. They did not deliver some of my household goods, some items of great value both sentimental and monetary were removed from a jewelry box within a sealed plastic bin, they broke several items due to their carelessness, and they cost me a day of pay by completely missing their stated timeframe for delivery. The delivery crew were lazy with placing furniture and other items where I instructed them to and failed to reassemble all the furniture which had been taken apart at pickup. Worst moving experience I have had and I have moved a lot over the years. Absolutely do not hire them!

Hired them to move my belongings from NC to FL, the price quoted doubled once everything was loaded. Took them three weeks to finally deliver. They require you to sign the bill of lading before they unload, 98% of everything was damaged beyond use or even missing. The guys unloading blamed the loaders, and wouldn’t as the missing items as a note to the already signed bill of lading. I proceeded to file a claim per the contract terms. They pay per weight not value. What cost me at an excess of $28k to replace, they offered me $276 in compensation. By far the worst experience ever, they will scam you and destroy your valuable!!

Absolutely awful! Beware it’s a total scam. They get you to sign up for a really good deal and then arrive and charge double. If you’re going to use these people, either be a lawyer or yourself or have a really good one on staff. Absolutely terrible experience. We were supposed to get our stuff back to New York and showed up, wasted about three hours and then had to cancel the whole thing. Definitely be careful we sent pictures to Charlie and Chris, we negotiated a price, and then we were surprised by a charge of double the amount. Buyer beware.

They attended, they worked hard, and to a certain extent made one of life most demanding tasks feel totally manageable and, honestly, enjoyable at times. It was worth every penny to buy back some calmness and extra time.

Southern Elite Van Lines delivered a very professional and reliable moving service. From the initial communication to the final delivery, everything was handled smoothly. Their customer service team was responsive and clearly explained the process, which made planning the move much easier. On moving day, the crew arrived on time and worked efficiently. They carefully wrapped the furniture, handled fragile items with care, and maintained a respectful attitude throughout the move. The team was well-organized and made sure all items were placed correctly at the destination.

I hired Southern Elite Van Lines to move my three bedroom house in Wonder Lake, IL to a townhouse house in Boynton Beach, FL. Every communication, by phone, email and text was clear and panoramic. The day I moved it was raining. Nothing was broken. Nothing was soiled. Very thankful.

We had a great experience with movers. I was having a difficult time finding someone to help us move. But Southern Elite Van Lines were available and reasonably priced. We wanted to move a lot of stuff ourselves to help save money. They were flexible and open to what we wanted. The team was friendly and professional. The whole family commented on how great the movers were!

Easy to set up date or time of move via email and call. The day ahead of I obtain an email to authenticate. The moving guys including Kevin, Mason and Shams showed up on time. Very efficient and professional. Round off furniture and tables in protective cloth or plastic wraps.