US Prime Movers Reviews

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Edited by: Matt Zane

About US Prime Movers

US Prime Movers offers services for long-distance moves in and out of state, as well as international moves. It provides competitive, transparent pricing and free estimates. It also offers services like full or partial packing and unpacking and climate-controlled storage facilities. The company provides eco-friendly moving and moving fragile or delicate items as add-ons. US Prime Movers helps move from 13 states plus Washington, D.C.: Oregon, Rhode Island, Pennsylvania, Delaware, Massachusetts, Virginia, Maryland, New York, New Jersey, Texas, California, Connecticut and Washington. The company delivers to all of the lower 48 states.

Pros
  • Specialized vehicles
  • Specialized handling of fragile items
  • Transparent pricing
  • Full and partial packing services
  • Relocation specialists available around the clock
Cons
  • Only picks up in 13 states and D.C.

Our editor’s take

US Prime Movers may be a reasonable option for families relocating from within one of the 13 states the company serves to any of the lower 48 states (excluding Alaska and Hawaii). It offers moving, packing and climate-controlled storage options. The company claims to have experienced staff, specialized vehicles for moving and special services for packing fragile items.

US Prime Movers is registered with the U.S. Department of Transportation at the time of publishing and notes a commitment to customer satisfaction.

US Prime Movers products

The company offers an array of services including:

  • Packing: Full or partial packing and unpacking services are available.
  • Within-state and out-of-state moves: For both in-state and cross-country moves, US Prime Movers is there to help with every stage of your move, according to its website. It promises to deliver items quickly and provide a “five-star experience every step of the way.”
  • Fragile moving: The website states that it offers special services for fragile items.
  • Storage: The Company offers a variety of storage solutions, including everything from storing a couple of boxes for a few days to holding all your furniture for a long-distance move.

How does US Prime Movers work?

To get started, you’ll share your information (name, email address, move date and where you are moving to and from) to get a moving price quote. The company only serves people who are moving from within 13 states and D.C. where it operates, but delivers to all of the lower 48 states.

Once you provide your information for a moving quote, a relocation specialist will contact you for additional details in order to provide a final quote. When ConsumerAffairs asked for a quote, the first email came quickly from a relocation specialist.

US Prime Movers services

US Prime Movers offers a variety of services, including those listed below:

US Prime Movers pricing

ConsumerAffairs asked for a sample quote for a four-bedroom home moving from Rockville, Maryland to Seattle, Washington and the cost was estimated to be $11,956.32.

US Prime Movers FAQ

What is US Prime Movers?

US Prime Movers is a moving company that performs in-state and out-of-state moves if you are moving from one of the 13 states it operates in (plus D.C.) to any of the lower 48 states (excluding Alaska and Hawaii).

How does US Prime Movers work?

The company provides moving, packing and storage solutions. To get a personalized quote, provide your name, email, move date, move origin and move destination. A relocation specialist will contact you to continue the process.

Where is US Prime Movers available?

The company is available for people moving from within the 13 states plus D.C. where the company operates: Oregon, Virginia, Rhode Island, Pennsylvania, Delaware, Massachusetts, Maryland, New York, New Jersey, Texas, California, Connecticut and Washington. However, US Prime Movers delivers to all of the lower 48 states (excluding Alaska and Hawaii).

Is US Prime Movers legit?

Yes, US Prime Movers is a legitimate moving company that says to have helped over 9,500 families move. At the time of publishing it is authorized as a household goods motor carrier through the U.S. Department of Transportation.

US Prime Movers Reviews

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    How do I know I can trust these reviews about US Prime Movers?
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    Page 1 Reviews 0 - 5
    MoversQuote AccuracyPunctuality & SpeedDamagePackingStaff

    Reviewed March 26, 2025

    If moving were an Olympic sport, this company would take home the gold. Their crew moved my entire life with the precision of a chess grandmaster and the speed of a well-oiled pit crew. Not a single scratched wall, lost box, or moment of stress. The moving experience with them was a 10/10, they did a phenomenal job in making me feel comfortable through my move process and I felt like I could trust them a lot with my move. They were careful with everything that I had and treated my stuff like it was their own. They also came early and finished up early, which helped a lot on my move day!

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    MoversDamageMaintenancePackingStaffTransparencyCommunication

    Reviewed March 24, 2025

    I can’t say enough good things about Us Prime Movers and how they handled my recent move from Texas to Florida. Moving across state lines felt overwhelming at first, but their team made it incredibly easy. The movers showed up right on time, packed everything carefully, and made sure my stuff was secure before heading out. When they arrived at my new place, everything was exactly as I left it, no scratches, no broken items, nothing missing. The crew was professional, friendly, and kept me updated throughout the process. I was expecting to pay a lot more for this level of service, but the total was just under $4,000, which I thought was very fair. I’d absolutely recommend these guys to anyone planning a long-distance move.

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      PriceMoversQuote AccuracyPunctuality & SpeedPackingStaff

      Reviewed Jan. 28, 2025

      Recently moved from Palisades Park NJ to Hoboken and loved the experience! I recently used US Prime Movers for my move and was really happy with their service. The team arrived on time and were very friendly and professional. They took good care of my belongings and made sure everything was packed safely. I would definitely recommend US Prime Movers if you're looking for reliable movers. I had too much stress with this move but they took care of it. I'm also a small fragile female so they definitely took a huge weight off of my shoulders. I also had a lot of fragile one of a kind items that they took care of as well. You can get a quote from them and schedule the date.

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      US Prime Movers
      Response from US Prime Movers

      Thank you so much for your kind words! We're thrilled to hear that you had a great experience with US Prime Movers. Moving can be stressful, and we're glad our team could make the process easier for you. We take pride in handling every move with care, especially when it comes to fragile and one-of-a-kind items. If you ever need moving services again, we'd be happy to help. Wishing you all the best in your new home in Hoboken! 🚛🏡😊

      MoversStaff

      Reviewed Jan. 24, 2025

      Us Prime Movers did an amazing job helping me move to my new apartment. I lived in a 4 bedroom home. I was worried on how would I get everything out without any help as a single mom. This was the one of the first places that got back with me in a timely manner. They were very detailed and answered all my question. The movers arrived on time and bed equipped. I never the hassle of moving but these guys made it much easier for me. I really needed the help I received from these guys!!

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      US Prime Movers
      Response from US Prime Movers

      Thank you for the kind words! We’re so glad we could make your move easier and less stressful. Helping with a big move like yours is what we’re here for, and it’s great to hear our team met your expectations. If you ever need help again, don’t hesitate to reach out. Enjoy your new home!

      Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedPackingStaffTimelinessHonesty & TransparencyProfessionalismDamage Prevention

      Reviewed Jan. 24, 2025

      I recently had the pleasure of working with US Prime Movers for a local move, and I can honestly say it was one of the smoothest moving experiences I’ve ever had. From the very start, their customer service was excellent. I got a clear quote, and they walked me through the entire process, so there were no surprises on moving day. The crew that showed up was punctual, professional, and friendly. They arrived on time, introduced themselves, and immediately got to work, carefully wrapping my furniture and belongings. They were efficient but also took the time to ensure everything was packed safely and securely.

      One thing that stood out to me was how they handled some of my more delicate items. I had a few pieces of artwork and fragile antiques, and the team used extra padding and special boxes to ensure they were protected. It was evident they took pride in their work and treated my belongings as if they were their own. The move was completed ahead of schedule, and when we arrived at the new place, the team helped set everything up exactly where I wanted it. They even made sure to reassemble furniture that needed it without a hitch. Overall, I couldn’t be happier with US Prime Movers. The experience was stress-free, and their professionalism truly made all the difference. If you’re looking for a reliable and caring moving company, I highly recommend them!

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      US Prime Movers
      Response from US Prime Movers

      Thank you so much for your amazing review! We’re thrilled to hear that your move with US Prime Movers was such a smooth and stress-free experience. Our team takes pride in providing excellent service, and it’s great to know their care and attention to detail stood out, especially with your delicate items.

      Hearing how happy you are with the process means the world to us. Thank you for trusting us with your move and for recommending our services. If you ever need help again, we’d be more than happy to assist. Best wishes in your new home!

      Customer ServiceMoversQuote AccuracyPunctuality & SpeedRefunds & PayoutsStaff

      Reviewed July 21, 2025

      Completely awful in every sense. The customer service, the timeline, and the move. Save your money. My husband and I wanted to save money and trusted this company and its partners "Good Friends" since they're veteran owned. He and I thought if a veteran is leading the company, then he understands the hardships with moving across the country sporadically. Clearly, we were mistaken. Ms. Barbara at US prime movers was completely unhelpful, seemed like she hated working there and had 0 initiative in helping clarify the customer's concerns. Good Friends did not even pick up during their business hours, and purposefully sent our calls to voicemail since their supervisor is out of town.

      Your company should be able to run whether the boss is there or not. This is clearly a management issue. If you can't train your employees to carry out your mission, then you should not be an entrepreneur. Not everyone can or should run a business. Moral of the story: Don't try to save a few bucks and just go to U-haul, you'll end up paying for it later anyway when all your belongings are being held hostage by a bunch of unmotivated, incompetent so-called professionals.

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      MoversStaffRates

      Reviewed March 20, 2025

      I had the pleasure of working with US Prime Movers for a recent long distance move. My main concerns were how my possessions were going to be handled and of course the rates. The movers arrived on time and handled our stuff with total care. They went above and beyond and can’t thank enough for their service.

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      Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedStaffRates

      Reviewed Jan. 29, 2025

      I can't give applaud enough to these guys. They really helped me and my family out in our time of need. They made moving easy. Not only the loads us up they also unloaded, assembled all our furniture. Went above and beyond, putting laundry machines together, stove and refrigerator. I was also highly impressed with the customer service I received when I called in to get quote from these guys. They were very reliable, punctual and overall friendly. I highly recommend them. The price is very affordable.

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      Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamagePackingStaffRates

      Reviewed Jan. 24, 2025

      Prime Movers in Linden, NJ Exceeded My Expectations! Prompt arrival and efficient packing. Careful handling of furniture and valuables. Friendly, professional crew. Reasonable pricing and no surprises. Their team worked diligently to ensure a seamless transition from old to new location. As a local NJ business owner I appreciate their attention to detail and customer service. Prime Movers truly understands the stress of moving and works to alleviate it. Rating: 5/5 stars. Highly recommend for stress-free NJ moves.

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      US Prime Movers
      Response from US Prime Movers

      Thank you so much for your amazing review! We're delighted to hear that our team exceeded your expectations and made your move seamless and stress-free. Providing careful handling, efficient service, and transparent pricing is always our goal.

      We truly appreciate your recommendation and kind words about our team. If you ever need assistance again, we’ll be more than happy to help! Best wishes in your new space!

      Profile pic of the author.
      Customer ServiceQuote AccuracyDamage

      Reviewed Dec. 14, 2024

      DO NOT USE THIS COMPANY! They went through my husband & I things and STOLE from us. Items that did make it, were damaged. To put our trust and money into a company for them to take from us is disheartening! The communication was also horrible. I had a bad feeling about them as the move got closer and should’ve cancelled!! Please do yourself a favor and go elsewhere!

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      US Prime Movers
      Response from US Prime Movers

      We’re truly sorry to hear about your experience. This is not the standard of service we strive to provide, and we take allegations like this very seriously. Please contact us directly so we can thoroughly investigate the situation and address your concerns.

      Your trust is important to us, and we want to ensure that every issue is resolved. We sincerely apologize for any distress caused and would like to make this right.

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        US Prime Movers Company Information

        Company Name:
        US Prime Movers
        Website:
        www.usprimemovers.com