My vision has gotten so poor that I couldn’t see my other phones. Jitterbug phone was advertised to have larger print. So far, I’m happy with Jitterbug and they’ve been very good to me. This phone is better for my eyes. Sound quality seems better too as I can hear on this much better. Their reps have been very nice, friendly, professional and treated me very well.
I have whatever I want out of Jitterbug and it is half the cost of my previous cell phone provider. I feel more confident using it because they provide 5-star service.
I live by myself right now. My wife passed away a year ago. I was told that I should get something where I could just press the button and my neighbor would be notified, and I got a Jitterbug Flip phone. Prior to getting it, I had a different cellphone that I canceled since I was going through so much difficulties at that time and didn't want a cellphone anymore. With Jitterbug, however, all my experiences have been good. When I call the reps, I always have good results. Once, I accidentally pressed the button on my phone, and the Jitterbug team notified my neighbor, although I didn't need to be notifying anybody at that time. I knew then that if something would happen, all I have to do is hit that red button on the phone. I would recommend Jitterbug Flip.
My husband has no way of getting hold of me, and I had no way of getting a hold of him, and I didn't want that to continue. We want to be able to talk back and forth so I got myself a Jitterbug. It's my first cell phone provider that I use and I'm still slowly learning how to use a cellphone. I don't use it much but I rely upon it when I do. I like that there is no static feedback or such because I wouldn't know exactly what to do. All in all, I'd recommend it to others.
Jitterbug offers a plan with 200 minutes of call available for $14.99 and that's all I've wanted. I had no problem with the representative whom I dealt with when I was buying the phone. I don't use it very often. I had another cellphone but it wasn't a very good one so I would just buy cards for it and use it in the summertime.
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My husband was in the rest home down at Rock Springs. My son, Wayne, heard about the Jitterbug and he wanted to get it for his dad so he could call home. His dad passed away April the 1st but we kept the Jitterbug, in case the electric went off so I could call 911 if somebody tried to break in, 'cause I'm here all by myself. I got fewer worries since having it and if I need it in case of emergency, I've got it. However, I don't know how to work it and somebody needs to show me how to operate it.
I had a different cellphone from a different provider and it was pretty easy to use but it didn’t have a camera on it. My sister has a Jitterbug and had good success with it so I thought of trying one. Their reps were helpful when I applied for it. Though I only use it on occasion, I’m learning more about it. I like the big letters on it, that I don’t have to charge it as often, and that I could hear real well on it.
My daughter signed me for Jitterbug and it was basically for emergency purposes only. I kept the cell phone after my husband passed away. I needed to have one that everybody could get a hold of me with. There have never been any dropped calls. I'm mostly at home and gets a clear signal here. Everything’s been fine.
My brother-in-law passed away. I went ahead and bought his Jitterbug, then transferred everything over to my name. Compared to my old TracFone, I don't have to worry about adding minutes as I know how many minutes I got per month. Their team is great and I have no problems.
If ever I want to talk to somebody, my Jitterbug is the phone that I use, but I don't talk on the phone a lot. It was fine with the Jitterbug team. However, when I go online and bring up my account, a message up on the left-hand corner says "Hi,", but my last name is misspelled. At first, I thought I would just leave it but it bugs me when I see my name misspelled. So I called and told them. The rep checked and my name is correct on the account, and it's just on the printed page that it is not spelled correctly. They were very helpful and said they'd take care of it. But it's never been taken care of, so it's something I put up with. Nevertheless, I like my Jitterbug phone. I like the size and the price. Overall, it was very satisfying with Jitterbug.
Although I never wanted a cellphone, I have a 92 year old mom with Alzheimer's in a care facility, and I needed to have a way I could keep in contact with my mom and her caregivers if I was out of the house. So the Jitterbug Flip is my emergency phone, and that was basically why I bought it. Prior to my Jitterbug, I didn't have a cellphone that I used long-term. If I went on a trip, I might buy one of those little, one-use cellphones where you just buy some minutes. But I found the screens hard to see and the buttons hard to use, and I do not do well with the touch screens. On the other hand, the Jitterbug Flip looked like the kind of phone I would be able to use. I really like it. It just folds up. I keep it in my purse.
I never had to contact the Jitterbug team because setting up the phone was so easy. The directions were very simple to follow. They assumed you knew nothing about phones. So, I just followed the directions and got set up, and the phone has been running smoothly ever since. It's a great service. I'm thankful that they have a simple phone without all the doodads on it, for us who don't need all that stuff. Overall, it's convenient, easy, and hassle-free.
So far, I've had a fantastic experience with the Jitterbug phone, although I've had a couple of dropped calls with it. But when the time comes, I'm going to try to get another flip phone when it comes out.
My mom is 92 and has a Jitterbug. When my phone went wacko, I got one just like hers because it's simple. I don't make a lot of phone calls so I just wanted something that I always have to go down and get renewed. You automatically renew it unlike others where I never got a notification that my time was up and the service provider just changed my number and gave it away to somebody. Jitterbug is a good service and fits my need. Customer service answers the questions and quick-fixes.
We’re out in the country and our area has very poor reception for any phone, but I have an antenna on my roof and that’s what really helped me tremendously. Jitterbug is much clearer and better compared to my previous provider. I have been very happy with it since I got it because we are not too much of traveling people. But here in the house, I can use it beautifully. Since I do a lot of my calling from the house and we don’t have long distance on our regular phone, this covers all that area. I keep it with me more than I did the other phone because I have it down on a lower ring and so I can hear it more. They have excellent people and they really helped me. Whenever I called, they’re right there for us. We've had excellent service and so far, I loved everything about Jitterbug. I've also recommended it to several people.
Jitterbug sounded like something that would be good for my elderly mother to use. It had more options. She can hear it better, see it better, and it has the alert on there if she needs help. It's a good phone and we like it. She carries it, and she's doing wonderful. The Jitterbug team is very helpful and easy to understand too. I have recommended it.
I’m glad Jitterbug exists. I have two daughters who control my life now that I'm a widower. They have educated me in how to use a cellphone and that’s what I use. I have a land phone but I don’t use it. Jitterbug is a convenience to me. I try to get everybody who has any dealings with me in the phonebook. However, I don’t know how to enter my friends' numbers into it so during our weekly luncheon at the local Rotary Club, I give them the number and they go ahead and put it in for me. They get pleasure out of doing those little things, which pleases me a lot.
Jitterbug is a damn nice good service and something I like very much. I get a bill every month but the advantages to it for me is the difference between yes and no. My wife died and left me ten years ago so I’m a loner now and whenever I have anything, I pick up the cellphone and use it to call different people I know and everybody seems to fill into my life. It’s good. It’s a tremendous advantage to me to have the cellphone.
Jitterbug is a very well-known company. I used to be a customer a few years ago in New Jersey. Although the cost was a little more expensive than the Consumer Cellular, my Jitterbug experience was pretty good at that time in New Jersey. They took care of my phone calls; I always liked the phone, and the service, but then, when we came to Florida, somehow I canceled subscribing to the company when I left New Jersey and got a service from another company here in Florida, which is the Consumer Cellular phone. I called, ordered another phone from Jitterbug and gave it to my wife because she didn't have a phone here in Florida. Then, I activated the phone. I said, "Look, you take care of this." But she put it in a drawer somewhere, and never turned it on. She don't like a cell phone and forgot about it. For over three months, I didn’t like paying the bills because it has been taken out of my bank credit card account.
I called up, spoke with a gentleman, and explained the situation. He said, "Well, we cannot give you the credit for October. We cannot give you the credit for the other three months." And I got the other account that I will have to somehow maneuver to cancel that account and open the account of Jitterbug again, but it's a little complicated. I tried calling the phone and either they don't hear me or I don't hear them. In the situation that we are, I let it go for a while. But when I call customer service, the gentleman told me that, "Okay. We'll forget the payment for October. And then you call back and decide what you're gonna do."
It was a good feeling to have that phone in my pocket. In case of emergencies, I could call a nurse. I have all these advantages by using the phone. Plus, the people were professional, very pleasant and helpful. One time, when I changed phones, they took care of me and sent me a charger for my car. Everything was very good, I would recommend Jitterbug to anybody.
I like the Jitterbug Flip. I wish they can get country music, which I like, on the phone as I'm a country girl but having the phone is still worth it. It serves the purpose for what I need it for. I'm 80 years old and had a hard time with the phone, which had new stuff, to begin with. I just need it for texting and talking on the phone with my kids and grandchildren. It took me a while to get used to it but I enjoy it now. I have recommended it to a couple of people. It's been a great experience with Jitterbug!
Jitterbug was actually more expensive compared to the other providers. But I got it because of the other features that Jitterbug had. My experience with their team have been very good. They've been friendly and answered all my questions. I recommend Jitterbug.
I was interested in a long time in the Jitterbug phone and thought about it, and then decided one day that it was time to get it. I love it. Before using Jitterbug, I just had a regular cell phone from AT&T, which was small and didn’t do very much. I never figured it out nor learned how to use it. Compared to that phone, my Jitterbug is much better. I can call from anywhere and see what I'm saying, and they give me all the little buttons that come up. It's so simple. It's wonderful. I've been telling everybody in my age group about it. I highly recommend it. However, I don't text on my Jitterbug because, with my sight and fingers, I'd never hit the right keys. Since my sight is not too great, my daughter helps me put in the phone numbers. But I can see everything that comes up on the Jitterbug.
We kept seeing the Jitterbug advertised a lot of times and I read about the red emergency button so I just decided it was a good thing for him to have one with him most of the time so we went down and I bought the phone for him for Christmas. My husband is enjoying the phone so much and it’s easy for him to operate. He goes off and makes phone calls all the time. He’s never been able to figure out little, more advanced phones but he was able to with the Jitterbug and he can take pictures and has got the security of the red button, too.
My husband called in a couple of times on the red button to make sure they are there, and they are as friendly and nice with him as they can be. Everything has been very successful. We took it up into Wyoming last month and we were there all month in some of the remote areas. I was surprised how well it came in and we got good reception with it. We’re satisfied.
It was a great idea that I got a Jitterbug phone. It is a minute-by-minute thing, and I like the connection. Everything is fine. In fact, I may get a second phone, too. With my Jitterbug, I am more independent and have fewer worries. The people at Jitterbug send me a bill every month to let me know that they got their money. I like that, too. My experience has been excellent.
Jitterbug phone is cool, but I don't use that much. I only have it for extreme emergencies. Talking on it five times a month is already a lot. The phone was actually my mom's and when she passed away, I kept it and had it switched to my name. I don't have problems with it, and I'd highly recommend this phone.
My brother has a Jitterbug Flip which he told me about and I decided it was better than the phone I had then, so I switched. It's very easy to read and simple to operate with big letters. I only take it with me in case of an emergency when I'm out. But it's very convenient to have and I like that I can pick it up and punch in my family's names. I have my family's numbers programmed in the phone and sometimes call them. The Jitterbug Flip is very helpful, especially for older people.
I first heard about Jitterbug from AARP. I had another phone in which I was not happy with the service at all. They kept cutting me off and then I'd have to start all over. I thought that's enough of that so I got Jitterbug. It's better and I like it. The numbers are bigger and very visual so I can see what's going on. I don't like carrying anything that's giving me messages all the time and bugging me while I'm doing other things.
I had seen Jitterbug and liked it really well, and knew people that had it. This phone is way better than the flip phone that I had because I don't ever have to do anything with it. I would highly recommend Jitterbug.
I had a different phone before and I’m much happier with the Jitterbug phone. It's very convenient and easy to take around any place I go, and I appreciate that. It makes things easier for me. I haven’t had to call their team very often, but when I have they have been very helpful. I also appreciate that the fees have remained the same and that everything has worked well, which I’m very happy with.
Judy, we are sorry about the issues with your father’s Jitterbug Flip phone and we appreciate your feedback. We do see that the replacement phone was delivered on 9/16/16 and that there has been usage. If your father is experiencing any issues with the replacement phone, please call customer service, 1 800-733-6632 between the hours of 5am and 9pm Pacific Time for assistance.-GreatCall Operations.
Original review: Sept. 16, 2016
My dad is 90 and we thought a Jitterbug phone would be good for him with the 5 star. Well he has now been all week without a phone. His phone was defective from the day we received it. After lots of time on the phone with them they decided to replace the phone. That meant to get the phone replaced they activated a new phone and turned his phone off. Well it's been 5 days and he still has no phone. Just no customer service. So very dissatisfied.
The Jitterbug phone seems like it would fit our needs. It's my husband's phone and it's easy to use. He actually uses it and that is a good thing. It gives us more independence. Moreover, the team at Jitterbug is very kind, informative and knowledgeable. It's been a wonderful experience.
I wanted to have the 5Star service. Several months before that, I had a heart attack and had one stent put in so I thought it would be good to have that service wherever I go. Before I got Jitterbug, I had a monthly paid cellphone that I’d gotten at Walmart. I can hear my Jitterbug phone a lot better and everything is a lot clearer. I like to hunt and fish and play golf, and it's one of the reasons I wanted to have the extra service. That way, I’ll have the device wherever I am. It gives more peace to my wife when I'm out at different places. Any time I've had any conversation with their team setting up anything, they’ve been very helpful. I'm very satisfied with it and I've even told some of my friends about it.
Jitterbug Flip Company Profile