Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.
About BlueStar SeniorTech
BlueStar SeniorTech is a company that provides a range of technology solutions and services to help seniors live better in their homes as they age. It specializes in medical alert systems, telehealth services, eldercare devices and support labor.
Pros & Cons
- Range of products
- FDA-approved devices
- Some items out of stock
BlueStar SeniorTech is a veteran-owned company that offers telehealth services and technology for seniors. It offers a range of safety, health and connection services.
… I was very impressed with BlueStar HonorCare because they dealt with veterans and I'm one, so I picked them. The people that I’ve dealt with were very nice and helpful … All my...Read full review
… We chose BlueStar because it works in our location and a lot of the others don’t. I usually charge it every other day and they also called me to let me know when my battery was low ….Read full review
BlueStar SeniorTech monitoring center
BlueStar SeniorTech’s medical alert devices are plug-and-play. Devices that use a landline connect like an answering machine; others only need a phone call to activate. As soon as a fall is detected or you press a distress button, it connects with emergency personnel, who can then dispatch local police or EMTs.
BlueStar SeniorTech FAQ
How does BlueStar support veterans?
BlueStar donates a portion of its revenue to veteran causes and volunteers for veteran-based organizations.
What causes does BlueStar SeniorTech support?
National Military Family Association, Hidden Heroes, 69 Trust, Blue Angels and Honor Flight.
Where is BlueStar SeniorTech located?
The company is headquartered in Rockville, Maryland.
Does BlueStar SeniorTech make a good medical alert?
We’ve talked to more than 600 verified BlueStar SeniorTech customers since 2015. The majority of them are happy with their medical alert and would recommend the company to a friend. However, as of June 2023, BlueStar SeniorTech was not selling new medical alert systems.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,346,800 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 3, 2019
I have been very pleased with my BlueStar pendent since we received it. I would like to tell you about an incident which took place about 4 or 5 weeks after we got it. We live in a 55 plus community and on a Saturday evening, we were at an affair in our clubhouse. I had my pendant in my purse, on the floor next to me leaning on my chair. The person next to me accidentally knocked my purse over. I, of course, was not aware of this at the time.
Suddenly, two Policemen came into the clubhouse and asked for me. They were directed to me and they asked if everything was all right. I answered, "Of course and why do you ask." They told me that they had received a call from BlueStar. I told them I was sorry that they were called and they said it was OK and left. The remarkable thing is that because the purse fell over over, you people were able to determine where I was and send the Police. I feel I am in very capable hands with you folks and would recommend your product to anyone. Thank you your wonderful product. Blanche
We're glad that it was a false alarm, Blanche! We're pleased to hear that you're enjoying the extra peace of mind that your BlueStar medical alert provides.
Thank you for taking the time to share your feedback with us and others.
The BlueStar Team
Reviewed June 26, 2018
I was at first delighted to find these alarms for my elderly parents. Not only were the alarm functions apparently just what we were looking for, I was excited about supporting veterans. The sales representative couldn't have been nicer and seemed very knowledgeable. We opted for their top-of-the-line Admiral systems after being told that their GPS locators would work anywhere, not just in the home. But police were sent to my parents' home twice when the alarms were accidentally jostled, instead of to the distant locations where my parents actually were at the times of the alarms. So much for having the capacity to pinpoint the person's location in case of emergency and the person not being able to respond! Had those been real falls instead of mere system malfunctions, having police respond hundreds of miles away could have been tragic instead of simply inconvenient.
My parents lost faith in the alarm systems. (I should add that they were never happy about how bulky/clunky the alarms were. Neither the "necklace" option nor the clip felt comfortable to them, which is why my mother happened to be carrying hers in her purse the 2 times it accidentally went off after getting jostled.). We cancelled one monitor a couple of months ago without too much of an issue. But cancelling the second one became something of a nightmare when I called and was told that a supervisor had to speak with me to approve the transaction. He called me back while I was driving in heavy traffic and was unhappy that I couldn't take his call right then.
We proceeded to exchange voicemails over the next couple of days, with him always telling me to call him back. But he was never available when I called, and he left a snippy reply to me when I pressed him about the information we needed. My mom tried to follow up later and was treated rudely. In summation, the alarms are clunky and do not work as they are purported to unless the wearer stays at home. We could have lived with that, but the rude, dismissive attitude of the "support" personnel betrays the "family service" which was used as a selling point. We would not recommend this company or its products.
Dear N.P. in Minnesota,
First, forgive me for taking so long to respond to your review. I was locked out of our account here and just today was given access again.
Second, we're sincerely sorry that the device(s) didn't generate an accurate location when the alert was activated. That is quite rare. If you call me I will research exaclty what happened and make sure it doesn't happen to anyone else.
Thank you,David Coakley
Senior Vice President
(800) 300-1724 ext 105
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Reviewed Dec. 29, 2017
I have had all kinds of falls. I had a stroke when I was between 67 and 68 and I have fallen off and on that was why my son got BlueStar. I just use it, go about my business and put it in my pocket. BlueStar reps would tell me that I had overstayed my minutes and I should plug it in. I would recommend it if I had friends who are my age.
Reviewed Dec. 29, 2017
I have been wearing BlueStar and it seems to be working all right. My wife bought it and we chose BlueStar because it works in our location and a lot of the others don’t. I usually charge it every other day and they also called me to let me know when my battery was low. BlueStar has been fine so far.
Reviewed Dec. 28, 2017
I’m dissatisfied with BlueStar HonorCare as it only works in my apartment, but not outside. I fall a lot and had a stroke. I'm outside often so I got one that works anywhere and I’m paying for it.
Reviewed Dec. 28, 2017
I have a medical condition, so I take a walker with me to bed and everywhere I go to keep me from falling. I got used to the BlueStar device after a bit. I put it around my neck and away I go. But I have to charge the device every day because the dumb thing tells me on the directions that I should charge it every four to six days. I thought maybe there was something wrong with it. Nevertheless, I would recommend them.
Reviewed Dec. 27, 2017
I had a medical thing before and its battery died so I gave it up and kept a few bucks. I sent it back and got the Ranger device from BlueStar. I’ve tested it out and BlueStar's team responded fast and they were nice. I wear my device around my neck and I never go outside without it. I’m home by myself quite a bit and sometimes, I go walking outside. I feel a lot better having the device because I know if I fall outside, I can push the button and somebody will come and get me. I’d recommend BlueStar to a friend.
Reviewed Dec. 27, 2017
I fell in a bathtub and tore some ligament in my left knee. After that, I ended up deciding to get the BlueStar alert system because I've already got a fractured hip that if I fall, my bones are so fragile that they could break. The BlueStar team explained how the system works. They can monitor me with a map, and they can find me with GPS. I'll be out on the road as well, so I selected them.
There's a guy who works for them and he told me that if I had any problems, just call it in. But I haven't had any problems. So I just wear it, plug it in and it charges. I then take it and hook in on my coat or my shirt. So far, I'm enjoying it because I have no worries now. In case I fall, then I know that if I push that button, they'll be right there. And I'd recommend it to anybody. I have a friend who's going to be traveling with me and she's going to give it a try. Once she gets the cash, she's going to order it.
Reviewed Dec. 26, 2017
It’s been two months since I got my BlusStar Ranger. They said put it in the spot where it stays and I got it all in there. I can just hook it up and charge it. Also, if something happen, they call my grandson. I recommend BlueStar. I told the older ones that this would be much better.
Reviewed Dec. 26, 2017
I have family members that were in the military and BlueStar's cost is much lower than the other companies. It's more convenient to use, too. I have their Ranger product and when I accidentally bumped it a couple of times, they responded quickly. They were sweet people and it was so easy to talk to them. They were very helpful and I really appreciated them. They were the best and if I knew somebody that needed a service like this, I would most definitely recommend BlueStar.
BlueStar SeniorTech Company Information
- Company Name:
- BlueStar SeniorTech
- Company Type:
- Year Founded:
- 7654 Standish Place
- Postal Code:
- United States
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.