Best Medicare Supplemental Insurance

  • United American Insurance Company
  • AARP Medicare Supplemental Insurance
  • Mutual of Omaha Medicare Supplemental Insurance
+2 more
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Edited by: Tammy Burns
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Reviewed by: Jon Bortin

Best Medicare Supplemental Insurance

Medicare supplemental insurance, also known as Medigap, offers coverage for out-of-pocket expenses not covered by an original Medicare policy. These expenses, such as copays, deductibles and coinsurance can add an enormous expense to a monthly budget, so these supplemental plans may offer a bit of financial relief.

Most states offer the same 10 Medigap policies. Each plan is the same (no matter what state you’re in), but the companies and premium amounts vary from one to another. Each company has a unique approach for handling these supplemental policies, as well as its own pricing, which makes it even more important to review each company carefully.

Short methodology

To come up with our top picks, we looked at the reviews and ratings submitted by our readers and current customers on ConsumerAffairs. To make our list, a provider needed at least an overall 3-star rating and a minimum of 50 ratings total. From there, we compared each provider's plans, premiums, terms and conditions and overall customer satisfaction to generate our reviews below.

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Compare our top 3 Medicare supplemental insurance picks

United American Insurance Company
Network restrictions
None
Guaranteed renewable
Yes
AM Best rating
A (Excellent)

United American Insurance offers plans A, B, D, G, K, L, M and N to Medicare-eligible applicants and plans C and F for anyone who was Medicare-eligible prior to Jan. 1, 2020. High-deductible versions of plan F and G are also available with a deductible of $2,700.

UAI agents can help you pick a plan that’s right for you by requesting agent assistance online or by calling United American directly. At this time, there is not a way to sign up for a policy independently online.

Coverage follows you no matter where you move or travel within the U.S., and you can select any doctor, provided they accept Medicare patients. Medicare supplemental insurance from United American is a guaranteed renewable policy, meaning the company won’t cancel your plan for any reason as long as you continue paying the premium.

United American also sells life insurance, cancer insurance, critical illness insurance and accident insurance.

Some of the things about United American that stood out for us include:

  • Informative website
  • Multiple plan options available
  • Available in all 50 states

Before choosing United American, you’ll want to consider the following:

  • Can only purchase by calling customer service

United American has received numerous positive reviews on the ConsumerAffairs website. A majority of the reviews speak highly regarding the level of customer service. For example, Saundra from Florida stated: “Their customer service has been very good. I get an explanation of benefits or the little paper frequently, more often than Medicare. The government sends me stuff so I can keep up with it. Communication has been very good.”

Paul from Florida also agrees and likes the pricing, too: “I am very content with United American’s service as well as the price because we're looking at all the little extra money we can save. It was great dealing with the rep. People should go for United American because I’ve been with them for years and it's working perfectly.”

AARP Medicare Supplemental Insurance
Can use any doctor
Yes
Guaranteed coverage for life
Yes
AM Best rating
A+ (Superior)

AARP does not directly provide Medigap plans, but it does endorse the AARP Medicare supplement insurance plans insured by UnitedHealthcare.

UnitedHealthcare’s AARP Medicare supplement insurance plans feature predictable out-of-pocket costs, the ability to choose any doctor or hospitals accepting Medicare, coverage for travel and guaranteed coverage for life as long as you make on-time payments.

Signing up is easy. Simply enter your ZIP code on AARP’s website and find the plans available in your area. You can then fill out a form with your birthday, gender, Medicare effective date and when you want your plan to start to further narrow down your options and get price quotes for each plan.

We submitted a quote for a 68-year-old female living in Augusta, Georgia, and received quotes ranging from $63.25 per month for Plan K to $193.25 per month for Plan B. Once you’re happy with your plan and quote, you can fill out an official application online.

Some of AARP’s noteworthy features include:

  • Online applications available
  • Wide variety of supplemental coverage plans
  • Easy-to-use website

Before choosing AARP, note the following:

  • Not all plans available in all states

Overall, AARP by UnitedHealthCare earns lower-than-average ratings with ConsumerAffairs readers; as of publishing, however, there are some customers that have had positive experiences.

Claire in Washington said: “I have had AARP Medicare Supplement for the last 7 years. It has been great. With the plan I have, it covers my Medicare deductible and balances that Medicare does not pay. I think the insurance is great and am very pleased with this product. Since I have had it, I have not received a bill for any balance on my medical bills. I would recommend it to everybody.”

However, it seems the company has struggled in recent months with earning positive reviews. In addition, the company only received two reviews in 2023, both of them negative.

For instance, Cliff from Florida stated: “I reached out to several dental and ophthalmology practices listed on the UHC provider website for a practice that accepts AARP Medicare Advantage Plan 2 with Dental/Vision plan. Every practice (at least 6 in the area) I called told me they do not have a current contract with AARP UHC and have not had one for over a year. The current directory UHC shows on their website is very outdated. The Dental/Vision coverage is what attracted me to the plan initially. The dental and vision coverage offered on the AARP Medicare Advantage plans is basically a deception and in my opinion a fraudulent way to market their product to seniors.”

Mutual of Omaha Medicare Supplemental Insurance
Keep your doctors and hospitals
Yes
Keep your coverage
Yes
AM Best rating
A+ (Superior)

Availability of Medicare supplemental insurance plans from Mutual of Omaha may vary slightly depending on your location, though it services customers throughout the U.S. It cites Plan F, Plan G and Plan N as the company’s most popular plans.

To see which plans you’re eligible for, enter your gender, birthdate and ZIP code on Mutual of Omaha’s website, and you’ll get plan availability and quotes instantly without having to provide contact information.

We submitted a quote for a 68-year-old woman in Augusta, Georgia, and received quotes ranging from $50.83 per month for the high deductible Plan G to $94.29 per month for Plan N. You can also qualify for a household discount if your spouse or civil union partner has or gets Medicare supplemental coverage from Mutual of Omaha. The site quoted an additional 12% discount for this.

Those who enroll in a Medicare supplement plan from Mutual of Omaha also get access to the Mutually Well program, which provides discounts on fitness programs, massage therapy and meal programs. Enrollees can also receive hearing aid and vision care discounts.

Mutual of Omaha also offers prescription drug plans, dental insurance and dental savings plans.

Some of the things we like about Mutual of Omaha include:

  • Multiple policy add-ons, such as vision and dental discounts
  • Easy-to-navigate website
  • Pay 99% of Medicare claims within 24 hours

Before choosing Mutual of Omaha, you’ll want to consider the following:

  • Can only purchase a policy over the phone

ConsumerAffairs reviewers leave a wide range of reviews of Mutual of Omaha. Of the four reviews published in 2023, two of them were 5 stars.

Judith in South Carolina said, “Since I am a Medicare recipient, I also needed a supplemental plan. I found this plan to be the least expensive which was very important. All supplemental plans pay the same but many are much more expensive. I have never had an issue with this company questioning a claim.”

However, there are some complaints, mostly centered around issues with claims payouts.

One example comes from David in Texas, who cites: “Bought a Heart Attack/Stroke policy from Mutual of Omaha in 2020. I filed a claim after a heart attack in June, 2023. They denied my claim by making false claims about my medical reports. They seek ways to deny your claims, twisting facts and ignoring truthful facts. This company should be barred from selling these policies. I continue to fight them as a lone consumer.”

Medicare Supplemental Insurance Buyers Guide

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Top Picks

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United American Insurance Company logo
AARP Medicare Supplemental Insurance logo
Mutual of Omaha Medicare Supplemental Insurance logo
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What is a Medicare supplemental insurance company?

Medicare supplement insurance is also known as “Medigap” because it covers gaps in Original Medicare coverage. This supplemental insurance, offered by private companies, covers costs including deductibles, copayments and coinsurance. You pay a monthly premium for this added coverage.

There are 10 plans, each designated by a different letter, and each one covers different things. (Medigap plans are not labeled with letters in Massachusetts, Minnesota and Wisconsin, so-called waiver states.)

As of Jan. 1, 2020, Medicare supplement plans are no longer allowed coverage for the Medicare Part B deductible, so Plan C and Plan F are no longer available to newly eligible consumers. Anyone enrolled in either of these plans prior to Jan. 1, 2020, can keep their plans, and anyone eligible for a plan before Jan. 1, 2020, but not yet enrolled may be able to purchase one of these plans.

  • Plan A: Plan A covers additional days in the hospital after you exceed Medicare benefits, copayments and coinsurance, hospice care and up to three pints of blood.
  • Plan B: Plan B covers everything Plan A does and also covers the Part A deductible.
  • Plan C: Plan C covers everything Plan B covers, as well as the deductible required by Medicare Part B, 80% of medical care costs incurred when traveling abroad and the coinsurance for stays in skilled nursing facilities. As of Jan. 1, 2020, Plan C is no longer available for new Medicare recipients.
  • Plan D: Plan D is the same as Plan C, but it does not cover the Part B deductible.
  • Plan F: Plan F covers everything covered by Plan C and also covers any excess charge by a doctor or hospital Medicare does not cover. Due to the changes regarding the Part B deductible, newly eligible consumers can no longer enroll in Plan F.
  • Plan F — high-deductible: This version of Plan F has the same coverage as the standard Plan F, but individuals must pay a high deductible — $2,700 in 2023 — before the policy pays anything.
  • Plan G: Plan G covers everything the standard Plan F covers, except it does not cover the Medicare Part B excess charge.
  • Plan K: Plan K covers additional days in the hospital after you exceed Medicare benefits and 50% of the following (up to a yearly out-of-pocket limit): Part B coinsurance, up to three pints of blood, hospice care coinsurance or copayments, coinsurance for skilled nursing facilities and the deductible for Part A.
  • Plan L: Plan L covers the same things as Plan K, but it pays 75% instead of 50%. It also has a yearly out-of-pocket limit.
  • Plan M: Plan M covers additional days in the hospital after you exceed Medicare benefits, as well as Part B copayments and coinsurance, hospice care coinsurance and copayments, skilled nursing facility care coinsurance and up to three pints of blood. It also covers 50% of the Part A deductible and 80% of charges for care abroad.
  • Plan N: Plan N is identical to Plan M, except it fully covers the deductible for Part A and requires a small copay for some office visits and trips to the emergency room that don’t result in inpatient admission.
  • Medicare SELECT: Medicare SELECT is a type of Medigap policy requiring policyholders to use hospitals and doctors within its network to get coverage. The premiums are typically lower than those offered by other Medigap providers, which don’t enforce network restrictions. Medicare SELECT can provide the same Plan A through N coverage as other Medigap policies, just with added network and geographical restrictions.

Who is eligible for Medicare supplemental insurance?

You can only get a Medicare supplemental insurance plan if you have Medicare Part A and Part B. That means you must also be 65 years or older. Once your Medicare Part B coverage starts, you have six months to buy a Medigap plan. Do note that if you and your spouse both want a Medicare supplemental insurance policy, you must buy them individually, and they must come from a company in your state of residence.

Medicare Advantage vs. Medicare Supplement

A Medicare Advantage plan – also known as Medicare Part C, is when you get your plan through a private company instead of going through Original Medicare. Medicare Advantage plans are approved by Medicare, and Medicare pays these private companies to pay your Medicare benefits.

“A Medigap policy is different from a Medicare Advantage Plan. Those plans are ways to get Medicare benefits, while a Medigap policy only supplements your Original Medicare benefits,” said Ethan Pickner of AZ Health Insurance Brokers. If you have a Medicare Advantage Plan you cannot also have a Medigap plan. However, if you have Original Medicare, you can use a Medigap plan with it.

» MORE: Medicare vs. Medicaid

Pros and cons of Medigap

Medigap may sound beneficial, but before you sign up for a monthly premium, consider both the pros and cons of taking on a supplemental policy.

Pros

  • Wide range of choices for doctors and hospitals
  • Can offer tremendous out-of-pocket cost coverage
  • Multiple plans available, making it easier for matching to your needs

Cons

  • Not all doctors accept Medicare, which may limit choices
  • Excludes dental, vision, long-term care and other important coverages
  • Must pay monthly premiums

How to compare Medigap providers

There are numerous companies offering Medicare supplemental insurance plans, which can make it even more overwhelming when deciding which one makes the most sense. “Since Medigap policies are standardized across the board, you want to look for carriers that have a consistent annual trend when it comes to their renewal rates and watch out for carriers that lowball the rate when you first enroll and then jump rates by 9% to 20% at each renewal,” said Pickner.

“Go with a carrier you are comfortable with and speak with a broker, they can give you insight on the carriers. Meaning if the carrier is new to the market or has been around for the last 20-plus years.”

As you research your plans, keep these considerations in mind; they can help you narrow down your choice.

Since Medigap policies are standardized across the board, you want to look for carriers that have a consistent annual trend when it comes to their renewal rates.”
— Ethan Pickner, AZ Health Insurance Brokers
Check plan availability
The law requires standardization among each Medicare supplement insurance plan and gives each plan a specific letter. The standardization means that every company’s Plan A offers the same coverage, but not all companies sell every plan. And sometimes companies offer different plans in different states.
  • Plans by company: If you want to purchase coverage from a specific company, start by looking at the plans that company sells in your area.
  • Plans by type: If you are more concerned with the coverage provided than the company selling it, start by looking at plans and then determine which companies offer those plans in your area.
  • Plans by geography: The standardization for Medigap policies is slightly different in the so-called waiver states of Massachusetts, Minnesota and Wisconsin.
Compare Medigap plan costs
You’ll find standardized deductible, coinsurance and copayment coverages between companies. However, the monthly price may vary greatly between each of these companies depending on your age, where you live and discounts. To make sure a plan is financially beneficial, multiply the monthly premium by 12 and add any out-of-pocket cost you may need to spend. Weigh your projected costs against the chance you’ll spend more than this amount on health care if you do not have supplemental insurance.
  • Monthly premium: Monthly premiums for the same types of policies vary from insurer to insurer, so you should get multiple quotes before choosing a policy.
  • Discounts: Some companies offer discounts for paying your premium in full annually, paying electronically, if you’re married or a nonsmoker. Consider getting quotes from companies you already have policies with, and ask the agent if discounts exist for current customers.
Consider customer service
Because coverage is mainly the same regardless of which provider you select, a company’s customer service is an important factor worth considering when you’re choosing a Medigap provider.
  • Available hours: Look at the hours when you can reach customer service representatives by phone. Make sure it’s the contact information and hours for customer service representatives or agents, not simply the sales representatives.
  • In-person availability: If you would prefer to work with someone in person, ask about local agents. Some companies let you place a request for a local agent to contact you, so you only have to submit your information and then wait for a call.
  • Existing relationships: If you already have a policy with a company you like, you may wish to talk to the agent who manages your current insurance. They may be able to tell you about special discounts.
Verify the provider’s reputation
A company’s reputation may help you choose between insurers with similarly priced plans.
  • Financial strength: Working with a financially stable company ensures it will be able to pay for services long into the future, even if costs rise substantially or a disaster requires the company to pay for care for hundreds or thousands of policyholders. AM Best, Moody’s, Fitch and Standard & Poor’s are independent agencies rating insurance companies’ financial stability. You can visit these agencies’ websites and see how they rate the financial stability of a specific company. Although many insurance companies list ratings on their websites, you can see the most reliable and recent rating on the independent agencies’ websites.
  • Years in business: The amount of time a company has been in business can indicate they have reliable business practices and good customer service. You may also wish to compare how long a company has offered Medicare supplement insurance.
  • Recommendations: Ask friends and family members about their experiences with different insurance companies. Read online reviews to determine how the company deals with customers.
Consider extra features
Some companies offer additional features and benefits for policyholders. Be aware these extra features could change or be eliminated at any time during the policy term.
  • Informational seminars: Some companies offer regular meetings and seminars to help customers understand Medicare and insurance options. These seminars can help you make informed choices that best fit your situation.
  • Informational guides: Some companies send customers free pamphlets and other informational materials. These guides give you some guidance so you can ask agents specific questions.
  • Health care perks: Some companies give customers free access to some health care services, like medical hotlines or preventive care discounts.
  • Bundle discounts: Some companies offer discounts for individuals who have multiple policies with them, so you may want to choose a company selling several types of policies of interest to you. Many companies selling Medicare supplement insurance also offer life insurance policies. These companies might offer multiple-policy discounts or may offer a discount if more than one person from your household enrolls in a Medicare supplemental insurance plan.

Enrolling in Medigap

To purchase Medicare supplemental health insurance coverage, you must be at least 65, have Medicare Part A and B and purchase coverage during your Medigap open enrollment period. Medigap open enrollment starts on the first day of the month you are 65 or older and enrolled in Medicare Part B and lasts six months.

Because you can enroll in Medicare Part B starting three months before you turn 65, you may have enrolled in Part B but may not yet be able to purchase a Medigap plan.

Also, be aware that if you have a preexisting condition, Medigap coverage may not cover costs for the condition for up to six months. For this reason, experts agree you should enroll in a Medigap plan as soon as you can.

The best time to buy a Medigap policy is during the Medigap open enrollment period. Buying within the enrollment window means:

  • More choices and lower costs: You generally have more policy options and get better prices.
  • No higher costs for preexisting conditions: Even if you have a preexisting health condition, you pay the same price as someone who doesn’t have health problems.
  • Guaranteed right to buy: Your ability to purchase a Medigap policy is always guaranteed during the open enrollment period.

What if you buy outside of the enrollment period?

If you apply for Medigap coverage outside your open enrollment period, there's no guarantee an insurance company will sell you a Medigap policy if you don’t meet the medical underwriting requirements, unless you're eligible due to one of the situations below:

  • Disability: You’re under 65 and eligible for Medicare because of a disability or end-stage renal disease, and you live in a state requiring insurance companies to offer Medigap policies to people with Medicare under 65.
  • Other insurance: If you have group health insurance through an employer or union, your Medigap open enrollment period will start when you sign up for Medicare Part B.
  • Guaranteed issue right: In some situations, insurers must offer you Medigap policies covering all your preexisting conditions and can’t charge you more because of health problems.

FAQ

How do I know if I need Medigap?

If there are gaps in your Medicare coverage, supplemental insurance may help cover the cost of the deductibles, coinsurance and copayments. Although each individual has different needs with their insurance, you should consider supplemental insurance if:

  • You plan to visit the doctor/hospital multiple times a year.
  • You get numerous medical treatments throughout the year.
  • You plan on regularly traveling outside the country.
Can I have more than one Medicare supplemental insurance plan?

You cannot have more than one Medigap plan at a time. It is illegal for insurers to sell more than one Medigap plan to the same person.

If you have a Medicare Advantage plan, you can enroll in a Medicare supplemental plan. However, your Advantage plan must end for any supplemental plan to go into effect.

Does Medigap work with Medicare Advantage plans?

According to the Medicare website, if you have a Medicare Advantage Plan, you can’t buy and don’t need a Medigap policy.

What does Medigap cover?

Medigap covers health care costs not included with your Medicare plan. There are up to 10 plans to choose from, and some plans feature coverage for skilled nursing care or Medicare Part B "excess charges."

Medigap plans have the same standardized benefits and do not cover:

  • Dental care
  • Hearing aids
  • Glasses
  • Vision care
  • Private-duty nursing
  • Long-term care

Keep in mind you may have the option to purchase coverage add-ons for these categories or enroll in a discount program.

How much does Medigap cost?

The average monthly premium cost for Medicare supplemental insurance ranges from $50 to $300. The cost of supplemental insurance with Medicare is difficult to calculate because several factors go into calculating the price. For starters, insurers have three ways to price their plans:

  • Attained age: A price based on your current age increasing as you age
  • Community rated: A set price for everyone enrolled in a specific supplemental plan
  • Issue age: A price based on the age when you enroll

Then insurers take into account personal information, like your age, location and gender. There are 10 individual Medigap plans — labeled Medigap Plans A through N — and each has different coverages. The cost of a plan also depends on available discounts.

Methodology

To come up with our top picks, we looked at the reviews and ratings submitted by our readers and current customers on ConsumerAffairs. To make our list, a provider needed at least an overall 3-star rating and a minimum of 50 ratings total. From there, we compared each provider's plans, premiums, terms and conditions and overall customer satisfaction to generate our reviews below.

From this list, we compared several key features, ensuring each of these Medicare supplement insurance providers met our standards for a variety of offerings and straightforward information. These features included:

  • Consumer reviews: We analyzed hundreds of reviews to look at whether customers were satisfied with the company’s customer service and claims process.
  • Coverage options: We checked each company’s plans and assessed whether it offers a variety of coverages for customers in multiple situations.
  • Availability: We made sure our top picks operate in the majority of the U.S. states and are available to the majority of our readers.
  • Cost of premiums: We reviewed sample quotes and analyzed both the cost and user-friendliness of the website (if it provided online quotes).

Guide sources

ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this article include:

  1. Medicare.gov, “Learn How Medigap Works.” Accessed April 11, 2024
  2. Medicare.gov, “What is a Medicare Advantage Plan?” Accessed April 11, 2024
  3. Medicare.gov, “Buying a Medigap policy.” Accessed April 11, 2024

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