Bay Alarm Medical Reviews

I'm 71 now, and I live by myself. I had pulmonary fibrosis as well. I was afraid to fall down and not be able to get back up in the shower. I went to another medical alert provider but their price was a little bit higher. Then I was on the internet a little bit and found Bay Alarm Medical. I called them up, and it was more reasonably priced. I signed up and so far, the service has been excellent. I really like being with them. I pressed it on active a couple of times, and they responded very quickly. I was very short of breath and had a panic attack. I just pressed it and had the 911 folks come out to my place. I had to use it another time, and the fire people got here very quickly as well.

My mother is 86 years old, and she falls every once in a while. She had some kind of device that was only local to her residence, but then they discontinued that. So, we decided to get something that was more robust, as she gets older, she needed that. We did a lot of research, and Bay Alarm seemed to have a very reputable device. It was priced competitively, and we liked the service on both the sales side. Their reps are very personable. They gave me their personal phone number or contact info, instead of just calling the 800-number. A lot of email interactions and questions were answered very, very quickly. They have a very good response time.

My mom lives a few doors away from me and my wife, and since she lives alone, I wanted her to have that the kind of security that a medical alarm gives. I did online comparisons of different companies and one of them had a lot of advertising on TV, but I chose not to trust a paid advertisement. Bay Alarm Medical sounded like it was the best choice, so we went with them. Their price was also better than the competition. My mom keeps the necklace button on her at all times, except for when bathing or showering. It's available for her and she knows it. She can go about her daily routines, never having to worry about us being away and her being alone when she can press that button and have emergency help come within minutes. So, it's really a peace of mind for her and for us.

I did a search on programs that were less expensive than Medic Alert because I needed to decrease my expenditures each month. Plus, I had a little unsatisfactory experience with Medic Alert when I lost my electricity. When it came back on, a voice came on from the main device that I had downstairs in my family room. I was upstairs in bed, and I thought there was a man in my house. We went the route with the police and the whole nine yards. There was nobody in my house. The device was just rebooting itself. That was when I decided to look for something else. I found Bay Alarm and I went with them.

I researched all the different options in my area and did a chart. I looked at everything that we needed then I read at least 40 referrals off of everyone that made the first cut. Then I called Bay Alarm Medical and a gentleman helped me set everything up. We spoke about all the different options, what I thought dad needed, and what he didn't need. It seemed like we were only on the phone for 45 minutes and we were all set, then we received the box in a couple of days. Our experience with the device so far has really been good. My dad has passed and I haven't called to cancel it yet, but I need to. I wished that he could talk to the home base through the monitoring, the necklace, but they couldn't seem to get to do that. But they could hear him calling and they would talk.

My mom had a Life Alert device that was not notifying anybody when she fell. So we decided to get the Bay Alarm and it is still not notifying us when she falls. We called about it and they said that she needs to press the button if she falls. But she's not going to remember to press the button. Other than that, we switched to Bay Alarm because we liked that it was interactive with the internet, that we could see if it was charged or where it was. The interface is very good and I really like that they notify me if it hadn't been charged. Because she's got caregivers that come in every day and they forget to charge it. So I really like the app. It's up-to-date. Their team has been very good, too.

I switched to Bay Alarm when my previous medical alert company went out of business. I wear my Bay Alarm necklace all the time and I’ve used the system about four times. I usually get a response quickly. Overall, my experience is excellent. The customer service is good. They're very courteous and nice people.

Inquired about a Bay Alarm System. Now I get 2-3 texts or phone calls from them. Opt out doesn't work. The texts and calls continue. Read BBB! Anyway, I went with another Medical Alert system. Bay Alarm is unscrupulous. I don't care what others say. Read BBB!

The Bay Alarm has been working great. The reason we're using them is that they have a caregiver app. It allows me to monitor my dad's wristband and his battery usage and where he's at. It’s been very helpful. However, they use AT&T and Verizon as their cell carriers for the devices. So, you have to be careful which device you're buying to make sure that you have cell service for that. We're close to a Verizon tower. But where we’re at, we get no service from AT&T at all. People need to be aware of that. But I would recommend them.

I'm 86 and I'm living alone at this point in a house. So in case I fall, I'll have to call somebody for help, and I should wear this thing around my neck, which I do. I went to Bay Alarm since it seemed a little closer to me. Some of the other ones were based in Florida and that made a difference to me. Somehow, just dealing with people in Florida all the time seems a little strange. I am moving around more than I was. So I feel comfortable having something I can just press and call for help.

My kids investigated and thought Bay Alarm Medical was a good one. I use the clip to my purse, so I haven't been using some of the other things but it works fine. It's nice to know that it's there. I've not had any problems. I tried to get it in a little before it's gonna start blinking on me because it's usually in the middle of the night.

I have been using the Bay Alarm Medical alert system for over a year now, and it has been a great experience from start to finish. I decided to get this service to provide extra peace of mind for my daily routine, and the device has proven to be very reliable. The setup process was incredibly straightforward and took very little time to complete. I have contacted their customer support team on a few occasions with questions, and they were always professional, patient, and quick to resolve my concerns. The device itself works exactly as described, giving me confidence that help is available whenever it might be needed. I would highly recommend Bay Alarm Medical to anyone looking for a simple, effective, and dependable medical alert service.

I have some health issues and I'm home alone all day, every day. And Bay Alarm is my only course of action if I should have a heart attack. I thought one of the necklaces could be worn while I’m driving or away from home, although I later realized I had misunderstood that feature. I have a watch where if I put it on, I push a button if I'm having a problem. I wear it every day from the time I get up until I go to bed. It's light, and you learn to not realize it's there. I also have a necklace, and if I fall, it will detect my fall. So far, I'm very happy with it. I really bought it more for my disabled son. He’s intellectually disabled, so he doesn't understand, and it’s more for his well-being than mine. He needs my help. Price-wise, I'm happy with it.

I have the necklace and a box from Bay Alarm. It's easy to use. They come and they're helpful if I fall. I would recommend it to a friend to try it out.

I leave Bay Alarm medical alert by my bed, because I'm assuming that if I need it, it's going to be when I'm in my bedroom. I got it because I'm living alone. I charge it up to keep it working, but I don't test it. I haven't had to use it but I ensure that it's always in working order. Although I have a lot of security systems set up, it makes me feel a little bit more secure.

I got Bay Alarm medical for my mother. She wanted a watch specifically, and she doesn't have an iPhone, so that limits it a lot. We live in Tallahassee, Florida, where there are lots of trees. She has terrible reception at her house. I was told it was because of the trees, but no matter where she goes, she still has bad service. We've tried it several different places. But every time I have called, customer service has been wonderful. They've been very responsive. They've attempted to be helpful, but the reception is terrible. My mother can even hardly understand when she calls them. When we tested it, it worked, but she couldn't understand a word they were saying. I pretty much understood them, but it was garbled. It was like somebody was underwater.

We needed help as a first time user. Christy was very detailed and patient walking us through a change in coverage and testing the equipment. Great customer service!

I feel comfortable having Bay Alarm. I was worried about falling and since they are the most reasonable choice among the medical alert companies that I know, I went with them. I wear the device when I'm alone. But when I'm with family, I don't bother because they’re there to help in case anything happens. I had a case where my alarm fell and I didn't realize it. They got in touch with me and before I knew it, my children and the local sheriff's office were all notified to check me down. So, the device works well and it does what it's supposed to do.

I got Bay Alarm for my elderly mother. We have no concerns right now. She tests it once a month. It made us more at ease. We're satisfied with it.

I have COPD, and I live alone. I wanted to have something where I could get emergency services if I needed them. I went with Bay Alarm, and it’s been fine. I don't even know it's there. I haven't had any trouble at all. The only time I take it off is when I go to bed at night or when I take a shower. I test it, about once a month, like it’s asked. And the experience is fine. It works. It just adds a layer of security to me. We can get help if I need it quickly.

My father has fallen a couple of times. And my neighbor, his parents, used Bay Alarm and were very happy with it. We went with it, and he had to use it one time, and the response was fantastic. There was one time when it was accidentally unplugged, and they got hold of us, saying they couldn't get a reading from the device. So we were very happy with the support on that. And the setup was extremely easy to do.

My mom is fine with her Bay Alarm Medical. She does a test run every month. She's very comfortable. She doesn't like the bracelet, because her wrists are very bony, and it rubs. However, she does not like that necklace because it's so long. It's way past her belly button. She has trouble with it because she has to wear it under her shirt instead of over it, because it's too long. She said it gets in her way when she's sleeping. I told her to pin it to her nightgown. But I don't know if Bay Alarm made anything shorter. Other than that, we're very secure with it. I would like to find out about what my mother can do to make it better, because she talks about not wearing the necklace, and that would upset me.

I am wearing the bracelet device from Bay Alarm Medical. I haven't really had any problem other than, apparently, twice it decided that it was beeping, and I had people calling me and showing up. Apparently, it was having some problems that particular day. That was taken care of. However, on a very hot weather, the material on the bracelet can make it very sticky on the arm. I do like that it is waterproof otherwise, I'd have to take it off and redo it.

My son researched on Bay Alarm Medical. They came up in top in consumer reports and other places. And the monthly pricing was fair for what I was getting. My alarm seems to function and I haven't had any need to use it. Before I had the alert, I had a serious accident which did great damage to my life. I have this to protect me from ever doing that again. I hope it will save my life if there comes a need to use it.

I bought Bay Alarm for my parents and it works. There were a couple of false alarms and they called immediately. It's been a good experience so far.

Our 87-year-old mother lives with us. We were worried she might fall when we were at the store. So, I went on Copilot and AI and asked what was the best medical alert device for this area was, and it came up with Bay Alarm. Their sales team took me right through the steps and how to do it. It was very positive. We feel more comfortable that she has the device here when we're gone. She's accidentally hit it before and they've always been super nice and super positive. So, we had a very good experience with them.

Enrolling with Bay Alarm was very easy. The person we talked to was very helpful. We haven't had to use the alarm, which I'm counting is a good thing, but we had one day where mom fell. I wasn't home. The alarm contacted emergency right away, and it worked. It did what it's supposed to do. Then that night, it sensed the fall. It didn't have a full fall but it sensed the fall. That, to me, was special.

Bay Alarm saved me one night. My knees were down on me when I was gonna put a piece of wood in the stove. I fell on the stove, and got myself pushed off the stove. I couldn't get up. I finally worked my way over to the table. My button was up there on the table. I finally got it pulled off, called the EMS. I spent about three hours on the floor. I like it. It's good.

I got the information from my brother-in-law about Bay Alarm and I got the service because they wanted me to have it for security. I live alone and I’m 82. I only have it in case something happens and nothing has happened. If I need it, I'll use it. I know how to communicate with Bay Alarm. They set it up and they have my brother-in-law's cellphone number and my sister's home phone and cellphone number.

We purchased the device and the service from Bay Alarm for extra measure of security for my mother. We looked at a couple of different companies and Bay Alarm looked like it had a comprehensive service and it had a competitive price for the service. Our sense of security improved and having it gave a positive impact, but more so for her family knowing that she has an extra measure of security.

So far I am happy with the Alert. But I am extremely disappointed in the company. It says in the instructions and the website that the Accessory Wrist band and button are included. As is the Vial of Life. And No one in the Service and Technical dept knew this. They wanted to charge me $40 +$15 for shipping the Accessory and charge for Vial of Life. It was not until I said I was reporting them to the Arizona AG for fraud that they decided to send, as a one time courtesy! So make sure you get what they say you will. Incompetent.

Zero stars. I was a customer for about three months until today. The system is awful. I could be sitting in a chair reading and for no reason whatsoever the device would suddenly say, "Fall detected." This happened numerous times. It also detected "falls" when I set it on the nightstand before bed. One day, I went to get an article out of a bottom cupboard. The device swung wildly and hit the cupboard door twice really hard. Nothing, no response at all. Today was the last straw. I was out on my driveway and actually slipped and fell. I went down fast. No response, no fall detected, nothing. When you add in that the device is not waterproof and can't be worn in the shower, this system is beyond totally useless. Since I've an email from them stating they do not want the equipment returned, and after I ensure I've my refund, I intend to take this piece of garbage out in the backyard and "Hillary Clinton" it with the biggest mallet I can find.

The guy from Bay Alarm Medical who we talked to was great and helpful. My mom chose the pendant. But she doesn't care for it because it's a rope around her neck, and every time she leans down, it gets in the way of everything. When we bought it, they didn't say that it has to be exposed, because she'd rather have it under her sweater or her blouse. She has it on right now, it looks like a cowbell on her. I wanted her to have something on her wrist, and she wanted something around her neck. I don't know if somebody else had a kind of pendant, and she likes the looks of that, but Bay Alarm didn't have anything like that that would work. So, she has this goofy thing around her neck where it looks like a car remote or a garage door remote and it's bigger than those.

I needed an alarm and my daughter went on site to see which alarm gave the best result in this area. Bay Alarm did and we talked to a fellow and ordered it. I use the device around my neck all the time. I'm old, and it doesn't bother me at all. I'm comfortable. I try to put it on the charger at night, so that I'll be in bed. I haven't had any accidents but every time I have hit it, I get a response. The alarm has changed my sense of security. I feel safer with them. I always make sure that I have it when I go outside.

We got on the internet, and we looked for medical alert systems, and we found Bay Alarm. We needed one for my husband's mom, but she's no longer using it because she moved into a facility. His sister has one now. My husband is the primary call, and I'm the second call. She's very happy with it. She uses it and wears it all the time.

My dad’s friends use Bay Alarm and when my dad fell, I bought him the medical alert device. The person who set us up was phenomenal and perfect to talk to. I called first before getting my father involved to ask questions, and the rep gave me her direct line. I was able to call her back with my dad and she was able to answer all of his questions. Then, he had somebody he could call if he had issues. He could go anywhere with the device. He goes for coffee three times a week with his friends and he shops by himself because he lives on his own. He is out and about, and the device can work anywhere. We had questions about the battery once and we called Bay Alarm, and the reps got right back to us. The customer service is fantastic and the product is great. The price is comparable or less than what I researched. So, it's good. People should give them a call today.

I had another service, and it was about three times as much money per month. I'm old and I needed to find one that was more in line with my life. My son found Bay Alarm and it was rated number one. They were nice online when I checked it. I've checked the medical alert device once to make sure everything's working, and it is. It's great. I haven't had it that long and haven't had to use it, but it's there. The other device that I had would go off if I looked at it. But this one with Bay Alarm, I have to punch it, so I’m not having them call me every 15 minutes. Also, the price is one I can afford. Bay Alarm is the one I would get if I need a medical alert system.

I found Bay Alarm online and went with it. I don’t live with my mother so it’s more of a convenience for me and a reassurance. She likes it and wears it as a wristband. The experience with the team and the customer service has been great.

My experience has been great. There are many systems out there but Bay Alarm Medical came back with the most positive comments from current users. I also went back and did some pricing comparisons. I did several phone calls with the salespersons I talked to. They answered some of my questions, and I moved on and looked at a couple of others and had more questions. I called Bay Alarm's rep back and I got those answers. So through my thorough research, I determined that Bay Alarm Medical was the best for the money.

We bought a Bay Alarm because my mom recently had some health issues, and she's 90. We wanted to make sure she had something in case one of us was not around. The reason we went with Bay Alarm was that we had recommendations from current users that we know.