Better Alerts Reviews

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Updated Apr. 20, 2026

By: Kathryn Parkman

+1 more

Edited by: Justin Martino

About Better Alerts

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Better Alerts is a medical alert company that works with Fitbit smart technology. The app lets caregivers watch over the wearer to ensure optimal safety. Services are available throughout North America.

Pros

No long-term contract
Caregiver apps
No landline required

Cons

Unsecured website
Requires a Fitbit SmartWatch

How does Better Alerts work?

Better Alerts works using either the Fitbit Versa or the Fitbit Ionic. The smartwatch connects using the free Better Alerts app, and you can configure caregiver alert options using the web subscription. The system sends alerts by text and email to the connected smartphone with your GPS location.

Operators can connect you directly to 911 or an emergency center if needed. The monitoring center also provides email and text alerts for caregivers. Additional features include:

Fall detection: If a fall is detected, Better Alerts sends a Google Maps link to the caregiver and any emergency contacts to alert them of the accident.
Safe zone: You can set a range of 200 yards, 300 yards, 400 yards or one mile from the user’s address. If the user leaves the designated safe zone, the smartwatch sends a map location to the caregiver and emergency contacts. A live map locator stays on until the user returns to the safe zone.
Medicine reminders: The user or caregiver can set up a medication schedule. When it’s time for the user to take medication, their smartwatch vibrates and the display specifies which medication to take.

Better Alert packages and pricing

Better Alerts has two web service plans: the Standard Plan and the Total Protection Plan. It’s important to remember that you’ll need either a Fitbit Versa or a Fitbit Ionic to use Better Alerts services. This might cost you between $180 and $230 unless you get a discount.

	Standard Plan	Total Protection Plan
Monthly fee	$19.95	$29.95
One-touch help button
GPS capabilities
Fall detection
Medication reminders

*Optional

How does Better Alerts compare?

Compare Better Alerts with similar medical alert companies.

Company		Monitoring fees	Equipment cost	Activation fee	Fall detection	Trial period
Better Alerts	Learn More	$19.95-$29.95 per month	$0	$0	Optional	No
ADT Medical Alert	Get Pricing	$31.99 to $41.99	$0 (excludes add-ons)	$99	$33 per quarter
Lifeline	Learn More	$34.95 to $44.95	$99.95 to $159	$50	$15 per month
Medical Guardian	Get Pricing	$27.95 to $42.95	$0	$0	$10 per month
Life Alert	Get Pricing	$49.95-$69	$0	$198

Better Alerts FAQ

Can I wear it in the shower?

The Fitbit water is waterproof, so you can wear it in the bath and shower.

Can multiple people use one device?

No, each Fitbit works with only your own smartphone.

Do I have to sign a contract to sign up?

There are no long-term contracts with Better Alerts. The company requests that you try it for 90 days before changing your mind. Payments can be annual, semiannual or quarterly. The company refunds you for any prepaid service you don’t use.

What is Better Alert’s refund policy?

You can get a full refund if you cancel before the unit has shipped. After that, you’re eligible for a prorated refund for any prepaid, unused web service subscription fees.