LifeFone

I did a lot of research online and LifeFone seemed to have good reviews. Also, the price was competitive. There was a lot of monitoring systems out there that people had a lot of trouble with and I didn’t see any of those types of reviews on LifeFone so, we went with them. My mom had been in the hospital and she had 24/7 care with me being here during the day and we had home health aides in the evening to stay with her. Her prognosis improved so, we went to me staying over here during the day and then she has the fall detection monitor at night to replace the folks who were coming over. The only way that I can leave in the evening is that I know she’s got that on.

My son and daughter-in-law both work and many times I'm here all alone. And sometimes I have a slight imbalance and I'm on oxygen all the time. So I got a medical alert device from LifeFone as a safety precaution, especially if I'm in the shower and they've already left to work. I tried it one time when we had a power outage. LifeFone's team was nice and my experience with them was good. I called them back quickly and said that it was just a test. But if you really needed help and you pushed the button, then they'd send someone to the house. I wear the device all the time except when I lay down and go to bed at night. It's comfortable and a good thing for an elderly person. We've recommended it to a neighbor and she got it since her husband passed away several months ago.

I had really swollen ankles and that set me back a little bit. My legs were swollen and sore and although they are a lot better now, I wouldn’t be in my position that I am now, in terms of being very cautious, if I hadn’t had those swollen legs for such a length of time. Every once in a while, I also get cold. Then I lay down and get warm again. My daughter is kinda in charge of me and she thinks LifeFone is necessary. She thinks I should do this or I should that. So I go along with most of what she says because she does have my concerns. She speaks with the LifeFone team with me when she comes at times. And I use the device as much as I can, such as when I go out. Sometimes I forget to put it on. But she really tells me not to forget to put it on. And I’m well-satisfied. In fact, I’m feeling good about it now that I have found ways to get around. I have also told friends about it.

I fell in the tub. I was leaning on the soap dish and the soap dish came out of the wall with quarter of the wall, so I fell. I didn't hurt myself but I ended up on the floor and I couldn't move. Nobody was in the house and the ones that were up here didn't hear me. I was calling for help for about over an hour. Finally, my landlady came home and I yelled for her and she came right down. The tenants came down and they wanted to pick me up. I said I didn't want anyone to pick me up but the police because the tenants all had back troubles. The police came and they got me out of the tub in no time at all. I didn't hurt anything, but it was a terrible experience. The cop said I gotta get a LifeFone because I wouldn't have waited five minutes if I had that.

I had a serious illness and my adult children insisted that I get a LifeFone device. I am in an adult living center and we have our emergency pole chain so I don’t need it but they feel better about it. I just have it taken out of my checking account every month and I don’t worry about it. It goes around my neck first thing in the morning and then, when I go to bed at night, it goes around my wrist. Occasionally, I forget and take it off and throw it over on the dresser and it goes, “Emergency! Emergency!” and I jump out of my skin and I push the button and say, “No, false alarm.” If I don’t get to it quickly enough, someone comes on.

I lost my husband a couple of years ago and I’m still living in my home. My son wanted me to have the ability to get 911 immediately or him or anybody, so he got me the LifeFone. When I tested it, their response was immediate and the reps who came on the line were friendly. They were concerned and wanna help if they needed to. I wear the device around my neck and I don't like it very much. But I feel safer knowing that I have it.

I fell so I needed to have a medical alert device. I've had LifeFone for about a year. But I don't feel that I’m gonna have to use it. I wear it around my neck but I don’t use it at night.

I've had a bad experience with LifeFone. I use a walker and I have a disability situation going, and when I first got LifeFone, we got a lesser setup. Then after about a month, we changed and put in a a little larger one. But when we did get an alert, they could not find my information because they never recorded the fact that I had gone from one station to an upgraded one. So that was a problem. On top of that, the experience when dealing with their reps was very poor. At one point, a good friend went down there and they blamed her for not knowing what was going on. She went back and forth, and they had words. He was telling her she was wrong. Then she found out they had no record of the change of systems. So it turned out to be a waste of time for her to spend about 45 minutes trying to get through. The person she talked to was not very nice either and she told him that.

I got a LifeFone because I’m home alone all day. It makes me feel that I do have help if I need it. One time, I had accidentally set it off and they checked to see if I was okay.

I live alone in a big old farmhouse out in the country. My kids got me a LifeFone. Thus far, I have had to call it once and have help come to get me up when I fell in a snowbank. I've also had their team respond when something gets tangled in the cord of the device when I'm sleeping. I try to get that undone and that makes the signal to them. I feel very comfortable with the device knowing I’ve got it.