LifeFone

I did a lot of research online and LifeFone seemed to have good reviews. Also, the price was competitive. There was a lot of monitoring systems out there that people had a lot of trouble with and I didn’t see any of those types of reviews on LifeFone so, we went with them. My mom had been in the hospital and she had 24/7 care with me being here during the day and we had home health aides in the evening to stay with her. Her prognosis improved so, we went to me staying over here during the day and then she has the fall detection monitor at night to replace the folks who were coming over. The only way that I can leave in the evening is that I know she’s got that on.

I fell in the tub. I was leaning on the soap dish and the soap dish came out of the wall with quarter of the wall, so I fell. I didn't hurt myself but I ended up on the floor and I couldn't move. Nobody was in the house and the ones that were up here didn't hear me. I was calling for help for about over an hour. Finally, my landlady came home and I yelled for her and she came right down. The tenants came down and they wanted to pick me up. I said I didn't want anyone to pick me up but the police because the tenants all had back troubles. The police came and they got me out of the tub in no time at all. I didn't hurt anything, but it was a terrible experience. The cop said I gotta get a LifeFone because I wouldn't have waited five minutes if I had that.

I have a 91-year-old mother who was widowed and she still lives on her own and I live 200 miles away. And for my peace of mind, I got her a medical alert system from LifeFone. We love LifeFone. It gives me a great sense of security. We know that it works because we found out from trial and error. My mom is also hard of hearing and one day, she had her hearing aids out and she was brushing her teeth and her necklace was bumping against the sink and she didn’t realize it. She also didn’t hear the voice talking to her because she did not have her hearing aids in. And when she walked into the living room, the EMS and the police were there. It was a good experience because we knew it worked. My mom lives in a small town of 700 people, so the police department and the EMS were really excited to see how that system worked also because they had never witnessed it. So, it was a good test run for everybody.

We switched between two different locations and phone numbers and so, every couple of weeks I have to call LifeFone and that took a little while to work out, but it did. We haven't tested it at really far distances from the unit, but we're happy with it because we did extend it for a second year. They told us to call in whenever we want to verify if it's working to see if it had switched over to the new location and phone number, and that works pretty good. I can call 24 hours a day. But sometimes I tend to get people that don’t seem to have any idea what they're doing. So for the last 10 times, I just called in normal business hours and I got a more experienced human being.

I used to have a different medical alert device but we had bad luck with them. They were very rude in customer service and my sister, who did a lot of my affairs, kept waiting and waiting to contact them but nobody would answer. When I used them the fist time because I had fallen, it took a long time before they finally answered. Then when I had fallen again on the same day, I never got a hold of them. My sister said it was ridiculous, so we changed to LifeFone. So far, they've been pretty good from what contact I've had with them. I also feel secure having the device because I have something that I can rely on. It's something you don't wanna admit that you have to have, so it's better not to think about it.

I lost my husband a couple of years ago and I’m still living in my home. My son wanted me to have the ability to get 911 immediately or him or anybody, so he got me the LifeFone. When I tested it, their response was immediate and the reps who came on the line were friendly. They were concerned and wanna help if they needed to. I wear the device around my neck and I don't like it very much. But I feel safer knowing that I have it.

I fell so I needed to have a medical alert device. I've had LifeFone for about a year. But I don't feel that I’m gonna have to use it. I wear it around my neck but I don’t use it at night.

I've had a bad experience with LifeFone. I use a walker and I have a disability situation going, and when I first got LifeFone, we got a lesser setup. Then after about a month, we changed and put in a a little larger one. But when we did get an alert, they could not find my information because they never recorded the fact that I had gone from one station to an upgraded one. So that was a problem. On top of that, the experience when dealing with their reps was very poor. At one point, a good friend went down there and they blamed her for not knowing what was going on. She went back and forth, and they had words. He was telling her she was wrong. Then she found out they had no record of the change of systems. So it turned out to be a waste of time for her to spend about 45 minutes trying to get through. The person she talked to was not very nice either and she told him that.

I got a LifeFone because I’m home alone all day. It makes me feel that I do have help if I need it. One time, I had accidentally set it off and they checked to see if I was okay.

I live alone in a big old farmhouse out in the country. My kids got me a LifeFone. Thus far, I have had to call it once and have help come to get me up when I fell in a snowbank. I've also had their team respond when something gets tangled in the cord of the device when I'm sleeping. I try to get that undone and that makes the signal to them. I feel very comfortable with the device knowing I’ve got it.

I’ve tested my LifeFone twice since I’ve had it and the response time was sufficient. I feel very comfortable with the button and I’m glad I have it.

I was told I could have a LifeFone because my wife does a lot of falling. In fact, she has fallen twice and I used the button to get help. The response time could be a little bit quicker though. The time it took for me to get to talk to the person at the other end felt like 30 seconds. That seems like a long time when you’re in that situation but it really isn’t. Everything else has been great though.

I got a LifeFone due to my age and the fact that I live by myself. I like the mobility with LifeFone. I can wear it wherever I go, not just in the house but when shopping and other things as well. It goes where I go. I wear it on my neck and it’s tolerable in terms of comfort. I feel more secure now. I do testing once a month and I get a quick response.

I’m normally by myself and I work by myself. I had a stroke about a year and a half ago, and my son wanted a LifeFone even though it’s only local. I haven’t used it yet as I haven’t really needed it, but so far so good. I bumped it one day and I hit the call button, and they called were pretty prompt about it.

I have very weak knees and LifeFone is where I'd gotten help for my knees. I've been doing just fine with it. It's very helpful and it's very satisfying for me to have help with my knees.

My kids wanted me to have a LifeFone because I’m here most of the time by myself. I have not needed it for an emergency. But what bothers me is it’s really easy to accidentally set off and they were simple things. I had picked up a pile of stuff and it must have hit up against the necklace. One time, I was at the sink and I was doing dishes. I don’t know if I hit up against the counter when I was doing them. In total, since I’ve gotten it, I've set it off five times. And I think that’s a lot.

LifeFone is wonderful and I wanna keep it. People who live alone here call in every morning to make sure they know that you’re okay. If you don’t call in, they call back to see what’s going on. I wasn’t hearing too good and I didn’t hear the phone, so they came through the door. I have pushed the button for a LifeFone and the two guys from the gate here at the country club came in and had an ambulance take me to Eisenhower Medical Center for a couple of days of observation. So, it works fine and I’m very happy.

My husband can’t get around very well. He doesn't walk well, he's not strong on his legs and he falls. Sometimes, he would punch the button on his medical alert device but he didn’t mean to and the LifeFone team would come on the line and see what was the matter. Everybody was nice about it and everything was taken care of. Having the device makes both of us feel safer. We're fortunate he has not needed it so that's great but he's got it if he does. We're pleased with LifeFone.

We went to a site on the internet and it gave LifeFone good reviews. We've known about this type of product, and I was interested in getting it for my mom. She's happy with it. She got it a few weeks ago and she tried to test it and it works great.

My dad had a fall and I'm not home in the evening because I work, so I decided to get LifeFone's medical alert device for him. They are an outstanding company and when I talked to their reps, they knew their stuff and they cared about us as customers. And any time I've interacted with them had been an excellent experience. Knowing that we have the device makes me feel good, too. We also got the GPS one, so when my dad goes out by himself, I feel like he's protected.

My grandson got a LifeFone for me. Their rep set the alarm off when we first set it up just to tell the response team that it works. I just keep it but it kinda makes my neck sore. So far, my experience has been good.

The first LifeFone I got did not work because it was not compatible with my landline, and I mailed it back two days ago. I received the new one and so far, it’s working. I’m not that good with tech stuff, but I had no trouble setting it up. I would recommend it.

I wear the LifeFone wristwatch 24 hours a day. My wife died about a month ago and I’m now living alone in the apartment. I feel it necessary to have that available to me. I also use it away from the apartment. When we first got the system, we tested it and the response was good. I live in a retirement community, but I’m in independent living apartment so I feel much more comfortable having the alert system. I’m sure my kids feel a lot safer, too. I would recommend LifeFone.

I got a medical alert device as a preventative measure and I had friends who had LifeFone. The LifeFone person I went to was also very nice. He explained everything and made the onboarding process easier. I would recommend him. I would tell others to talk to him and see what they want to do. Although I would rather not have the LifeFone device, it gives me support if I need it. Plus my kids wanted it. It works and everything is fine.

People at LifeFone called me and asked me a few questions. At first, I told them no. But then they told me what could happen if I should fall again. I could get help. Then they sent me a life alert system, which I got a few days ago. It’s very good and I would tell others to get it. I’m happy to know that it may save my life and in not having it, things could go wrong.

I wear my LifeFone device around my neck and it’s comfortable. So far, I’m adjusting to it and accepting it. I’m living alone, I’m 92 years old, and my daughter thought it was time for me to have it. I would recommend LifeFone to other people.

My daughter got me a LifeFone while I was in the hospital. She told me that had something that I could wear around my neck or wrist and that I should be wearing it at all times. Since having it, I don't even know that I have it on. It gives me a lot of confidence.

My husband started working the evening hours and he doesn't get home until 11:30 at night. It was recommended that I get a medical alert device and we decided to get one from LifeFone. Everybody there has been very nice and helpful. I got two devices from them, a watch and a necklace. I wear the necklace when I go to the shower and the watch when I go to bed. I have them on at all times when my husband isn't here. Since getting the devices, I've felt safer. I tested the devices when I got them and got a quick response from LifeFone's team.

I’m 81 and my sister is 88. She’s a little wobbly on her feet. LifeFone would call a lot so I finally took their medical alert device. However, they wanted us to put it together. They were instructing us on the phone and we couldn’t do it. There is a little piece of plastic at the end and we ought to put it in the box and the machine. Though we understood what they were saying, we couldn't find the hole where the wire goes. It's too much trouble and I want to send the whole thing back. It's just laying in the box.

I had a very good experience interacting with the reps from LifeFone. They answered all my questions. I liked the discussion I had with them and found the price of their device and service acceptable. Thus far, I'm satisfied with LifeFone.