My mom has had LifeFone for five years now. It gives us both peace of mind. The people who answer the phone are always friendly and helpful. Recently, my mom's phone was busy for hours, and I panicked. I called LifeFone, and the representative could not have been more helpful, helping me figure out what to do. She arranged for a welfare check, sending an emergency responder to the home to check on her (she had just left the phone off the hook). I could not have been more relieved or more grateful. It's a quality service at a good value, and I recommend it whenever I can.
LifeFone was very fast on the uptake when I needed them. I put off two or three times by accident. Now, I have the one where you can't do that, so it's working very well. I've had it for several years and I'm fine with it. My daughter bought it for me and takes care of it for me because I live alone in the country, and they feel that I should need some security. At 76 years old, anything could happen, and I feel that it is a great security for me. Every elderly person should have it.
I've had LifeFone for a few years now, but never had to use it. I test it just about every month and the response time is about two to three minutes. The reps were all kind and nice. They always talk and act professionally. I wear the device around my neck and I feel more secure having it. I'd recommend it.
I’m a disabled person and I live in a disability place. I’m the type of person that needs a medical alert device so I got one through a program that I’m at. I've had my LifeFone for five years now and I test it once a month, when I have to use it. I feel though that they could respond a little quicker as they're not fast enough.
I know a few people who had a LifeFone, like my sister. Then I fell and I have a real bad heart condition, I have COPD, diabetes, and a lot of different things. The family thought that I needed to have LifeFone. So my son ordered it and had it sent to me. I've been falling a lot lately, but there's always been somebody to help me get up. I haven't had to use the device but I test it at least once a month and maybe more. LifeFone's people have always been really nice and very cooperative if I ever did contact them for anything or any reason. My family has more peace of mind and they're happy with it and so I'm certainly happy with it as well.
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I had another medical alert system through the hospital which was as good as LifeFone but LifeFone didn't cost me so much that's why I changed. I got it around my neck and I don't want it on my risk as I'm sure I'd always be bumping it. I've had a good luck with LifeFone and I'd recommend this to anybody. I've had a knee surgery, and I fell and broke a leg. I'm 90 years old. So, I rely on LifeFone.
My grandson tried to get me to get LifeFone but I didn’t want another bill. So I wound up upstairs for five days on the floor without food or water because of my stubbornness and I was lucky to be alive. So my grandson got it for me right away. One night, I had my detector in the house go off. I pressed it so the reps could dial 911 for me so I could open the front door and turn the light on for the fire department. The rep called back to make sure I opened the front door. I was in my recliner and I can't rush to get out of the recliner. I figured if they called the emergency for me, I could take my time getting out of the chair so I wouldn’t fall. So it worked out good.
Then, in October of last year, I was home for one day. I had cellulitis in my ankle and a bone spur in my foot. I went to go in the bathroom and the door swung open and it sliced under my right arm. It knocked me off balance. LifeFone had to call 911 for me because I was sitting in blood. The reps had to call my daughter and get this number for them to dial in my garage and come through the laundry room where there were mops. There was that much blood and they had to mop the floor.
The reps were very nice. A couple of days ago, I was folding the blankets and I must’ve leaned on the LifeFone and it went off. They came on right away. The device is around my neck, and it gets all over. This one will go off even though I don’t push it and it’s a little heavier than the other one. But all in all, I recommend LifeFone as soon as people tell me they have older parents. It’s wonderful.
I live alone, and for safety, it was wiser to have something that I could rely on, and my children didn't have to worry quite as much about me. That's why we decided to get a LifeFone which goes all over the United States. I wear it as a bracelet and it's comfortable. I've had it for three years now and have used it three times already. Their team came in a timely manner.
I'm perfectly happy with LifeFone. I was alone and my children felt better about me having it so I got it for their peace of mind. Their reps have always been very helpful. I call them once a month to make sure everything is working and they are responsive.
Tony has dementia and diabetes, and because of his age, his family decided that having LifeFone is the best for him since he's alone part of the time. He has used it multiple times over the last 14 months, and it has worked well. I’ve had one interaction with customer support and they’ve been very prompt and good.
I’ve had LifeFone for about 4 years now and I’ve been pleased with the service I’ve had. I’ve used it a couple of times and the most recent one was in August of this year. They were very responsive. It’s quick service and I appreciate it. I have one that I wear around my neck and then I have the other one that I wear on my waist whenever I go outside the house. I live alone and I have medical problems, so I thought I’d better have some additional assistance. I feel confident that it’s there if I need it. I had one billing problem with them a couple of years ago. Somehow they billed me for my annual bill on the credit card and then they sent me a bill and I paid that. It was not until I called back that they acknowledged the fact that I double paid on one bill, but they eventually did and squared it away. They seem to be knowledgeable on all the things necessary.
One of my sister's friends was pleased with LifeFone. I live alone, have some problems medically and we were really worried. I didn't want to be found on the floor so we got LifeFone for me as well. LifeFone said they put the police number on the phone. Also, it's best to have an ambulance, or the EMS people, and then the people from LifeFone themselves. We test the phone every month and their people, especially Charlene, are very nice. We keep it onboard should we need it. I've got to have the device on, which I wear in my pocket, so that if I run into problems, at least I can try to get somebody to help me. I've had a favorable experience so far so we'll stay with it.
I had a fall once when I was in my earlier 80's. I'm 87 now, and my daughter said I live alone and should have something like LifeFone. It's a good thing and I try to tell a lot of my friends they all should have it at this stage. I know of people who have it as well. I've had mine for about five years now. I wear it around my neck, and luckily, I haven't had to use it. It has gone off a couple of times because I rolled over on it, and they come on and I just say I'm fine. They're pretty good. Sometimes it takes a little longer for them to respond, but not inordinately long. When I had my first device, it never went off when I didn't push it. This one has gone off a couple of times, but it's not that worrisome, and they understand when I roll over on it.
LifeFone gives me comfort knowing that somebody would answer and help if I was by myself. I broke my femur, had a knee replacement, and broke my hip and my shoulder all on the same side. Their staff has been very cordial and answered within two minutes. I’ve used it with my husband too. He had an ATV accident four years ago and he started having seizures. I was here by myself so I automatically called them. And then they asked me if I’ve called the EMS and I said yes. When I hung up, they called my son. He lived five minutes away, so he was here, and I wasn’t by myself very long.
Somebody suggested that my husband and I should have a medical alert device because we are up in our 90's, so we decided we should have them. We ended up having two things - LifeFone and something the Army supplied him with. We had these for about five years. We never had to use it, but I'm glad we have it for if we do have to use it. I wear mine around my neck, and we're really satisfied with the devices.
I had knee replacements one year and then a year later I had a hip replacement, and a year after that I had another hip replacement, and I live alone. My family was very concerned. They didn't want anything to happen to me. So, they suggested that I get something and we decided on LifeFone. I have it around my neck and we test it every month. Their reps have been great. If I have a question, I call and I get a prompt answer. They're very, very good.
I have a medical condition, and my daughter looked LifeFone up. I've been with them for over a year. I wear my device around my neck. I have it tested every month, and their people have been responsive. I'm happy with my experience.
I fell a couple of times before so we got LifeFone. I've had it for about two years now. I'm alone here so my daughter feels better when I have it. I wear the device on my neck all the time but only when I'm inside the house. It's comfortable and I don't have a problem with it. I only really used it once when I went down as I was in the garage. They were here right away. I just wonder if the device is waterproof though.
I bought a LifeFone for my mother. She used hers a couple of times when she broke her hip and the people at LifeFone were right there. I’m really confident in it. It worked well for her so I got one for myself when I became a widow and live alone. I've been with LifeFone for five years, and the people there have always been very polite. My device is working fine. I wear it around my neck. I got rid of the string and put it on a chain instead.
I've had LifeFone for about five years now and it has been a very good experience. I wear the device around my neck and it's very comfortable. Their people answer the phone right away whenever I've had to use it.
My daughter ordered LifeFone as she thought it would be brilliant for me. I was against it in the beginning and I said that I didn’t need it, but she still got it. Then after I fell about four times, I was glad I had it on me. I'm more than satisfied. When I call, they call me right back and they're right on the ball.
LifeFone was suggested by a friend who also lives alone and I figured that it was the right thing to do. I used to wear it around my neck, but I found that troublesome when I slept so now I wear it on my wrist. One time I fell and broke my wrist and LifeFone called the people on the call list. Some of them got over here and helped me get myself together and get to the hospital. LifeFone has been very responsive, warm and very helpful. It's a good idea to have it and reassuring to my children. I'm happy to have it.
There were a couple of times when my mother has fallen and LifeFone alert did not respond. I wasn't happy about that. They said there was no signal into their office, so they didn't receive an emergency call through their call center. So my brother looked into it and got a replacement necklace. One thing I don't like is if my mother's LifeFone is in her bedroom, if that was to even go off as an emergency test, she cannot hear it because she can't hardly hear and has a hearing aid. So if they say, "Eleanor, Eleanor, is everything okay?" and if she doesn't reply, then they send out an emergency response.
There's been a couple of times where she has accidentally pressed the button, but did not understand why the call center came online and she was wondering if I was there although I wasn't. There has been a time where we didn’t need them, but I myself had to get a hold of LifeFone once because my mom was unconscious and I couldn't let that wait. It was good that they came to my rescue and were here at a reasonable time to take her to the hospital.
I love LifeFone. My friend’s mother had a LifeFone and they were from New York. When the time came that I was by myself, he felt that it’s what I needed so he got it for me. It’s been great and I wear it all the time as a wrist band rather than a pendant. The pendant was in the way and the only time I take it off with the wristband is when I take a shower or shampoo my hair. I’ve been wearing it a good while now and I had fallen several times and it really means a lot. I haven’t had to use it as I’ve managed to get up.
I have macular degeneration and my vision is very, very poor almost to the point of I just see light and that’s about it. Though I realize LifeFone’s biggest push has to do with “Help, I can’t get up,” it has made me feel secure for a lot of reasons. I live alone, 90 years old, and I don’t have anyone other than dear friends and they’re getting far and few in between as well. For me, LifeFone means being able to be in touch with somebody. Not just to call the police but especially if I didn’t know what I should do.
It could be used for other things as well and it is true there’s somebody there to talk to. I discontinued my cellphone because I’m not driving anymore then my landline went out and I didn't know what to do because I have a friend who calls frequently. I called LifeFone and told them my situation and asked them if they could call and tell her I’m fine but my telephone is out and then ask her to call the telephone company. It was a tremendous help and I am totally and completely satisfied. I really don’t have any problems about it at all and would not hesitate to recommend it to anybody.
Since I live alone, my son wanted me to have LifeFone for my protection, and it gave us peace of mind. I wear it all the time - even in the shower.
I decided I needed a medical alert then, so I called LifeFone and got one. I have already used it when I fell one time and I was downstairs and I had my alert system on. I punched it, they responded and my neighbor came over. When they put the key back in that little Lock Box, they wanted my neighbor to be sure that she saw that they put it back in. I thought that was very nice of them to do that. I was satisfied with that experience.
I had a heart attack a number of years ago and I live alone. I passed out when I had the heart attack and I had my cellphone, and I called 911 from my cellphone and got a 911 operator that argued why wasn't I calling from my home phone. After the heart attack, I said, "Well, I gotta do something about this." So I got a medical alert device. I lived in a home prior to this and had another system for quite a while. When I moved to this retirement community, I could get LifeFone for half of that.
My biggest concern at this very moment is that I'm in a brand new building that has a design flaw. Everybody in the building has to be relocated for two to three weeks and they're putting me up in a suite at a hotel, which is very nice. But I don't think I can take my LifeFone with me. I've called the gentleman that installed my LifeFone and he's finding out for me. They're always very nice and when I call to make sure that my LifeFone is working and they always tell me to be sure I check again next month, which I do. LifeFone gives me a great sense of security, which I'm going to miss if I can't get it at the hotel. I've been very satisfied with the service.
I'm 90 and have physical problems so my children wanted me to have a medical alert device and chose LifeFone. Their people have been good though I've never had to use it. I like the company very much. Their people are always nice when I get in touch with them. The only thing is that I can only use it in the house. I wish I could use it outside, too. Others advertised that they would work outside as well so it would be wonderful if LifeFone could do that.
I had a medical device before but got rid of it because when my daughter called for an emergency, their people said that it was not. On the other hand, I've been satisfied with my LifeFone experience even if I hadn't used it for an emergency, so far. I've had very nice talks with the LifeFone team. They're very alert and seem to answer my call when I push the button to check the device every month. I'd recommend LifeFone.
I've got the LifeFone medical alert device around my neck and if I needed it, I'd use it. My nephew and his sister got the LifeFone service for me. He says that they had to speak to somebody at LifeFone to order it for me and that the reps were very helpful, polite, and cordial. He also says that LifeFone seems okay. I have no problem with the service. I've not had any emergency but when something came up and I got a message from the LifeFone team, and I said, "Well, it works."
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