A smoke detector went off unexpectedly and the Life Alert representative called immediately and said that she had contacted the local fire department. She stayed on the line which provided an outlet for any questions or observations that I may have had. Life Alert instilled confidence in knowing that all relevant emergency personnel had been notified and that she would remain on the line until the matter was resolved. I appreciated this very much.
On October 10, 2015, father eloped from residence. Caregiver didn’t know where he had gone. Life Alert contacted local police department and search party arrived in seconds to help find him. One hour and a half later, my father was safely found and returned back home. Thanks Life Alert! (This happened during Hurricane Joaquin.)
I can’t begin to tell you how happy I was when Life Alert was there for me during my recent emergency experience. The woman who answered my Life Alert call was just wonderful. She got help for me immediately and kept talking to me on the phone until help arrived. She was extremely kind and courteous and I just can’t thank Life Alert for all the help. I am so happy to be a Life Alert customer. Thank you again.
Had extreme abdominal pain--hesitated quite a long while before having the nerve to push my Life Alert button. When I finally did, I got an immediate response from Life Alert and within 10-15 minutes, EMTs were at my door. Very pleased with the Life Alert service.
My mother was reaching for the bathroom door and missed the handle. She bruised her arm as she fell. She went to the floor and couldn’t get up. She crawled to the front hallway and pushed her Life Alert button because she was too tired to go further and needed help. She opened the front door and a neighbor heard the Life Alert responder talk to my mother and she was able to help her up.
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My mother fell and fractured her hip. She was not wearing her Life Alert at the time, but my brother who was staying with her at the time, but in an altered state mentally, was able to push the Life Alert button. Life Alert’s competent staff notified all her daughters, myself, and concluded in a very timely manner! Life Alert responded to our return calls and kept us up to date on the events occurring to get my mother the medical intervention she required. Life Alert was awesome!
Around April 20, 2016, about 11:15PM, I was getting ready for bed when I sat on the edge of my bed to turn my lamp on when I slid off the edge and landed on the floor. I pushed my Life Alert button on and help was on its way. My friend arrived about the same time as the rescue squad and let them in, and found me sitting on the floor. One of the gentlemen told the other that he would raise me up and I told him I didn’t think so because I am a heavy weight and I think he said, “Oh yeah, I can.” Well, he had me on my feet in seconds. It was as if I was a feather. I couldn’t believe it. The help was unbelievable. Thank the lord for Life Alert’s help. I can’t praise them enough. I was in good hands.
I fell on my bathroom floor and could not get up. I pressed my Life Alert button and told them what happened. Life Alert immediately asked me several times, “Are you hurt?” I replied I was alright but couldn’t get up. Life Alert summoned the fire department, and my first and second caller. Life Alert called back later to check to see if I was OK. I love Life Alert.
I was in extreme pain in my back on the right side--I called Life Alert. Life Alert sent the EMTs right away--and I was transported to the emergency room. I was treated for back sprain and UTI and released. This occurred at 4:00 AM on Sunday, April 3rd. I am very happy I have Life Alert.
I fell in my office, and as I fell I held on to my office chair which I pulled on top of me and my walker and could not get out of the wreck I had created. I was fortunate to be able to push the Life Alert button and the EMT, ambulance and even the fire trucks were here in 5-10 minutes to take me to the hospital which is two miles away. They sewed up a deep cut on my arm. Kept me for two days. Nothing serious. I am 97 and lucky! Thank you!
Mom was having trouble breathing and mentally confused. She needed to go to the hospital. We pushed that Life Alert button and in minutes, someone was on the phone and sending help. Life Alert responders are always very calm and stayed in voice contact the entire time. This was the 3rd time we have used Life Alert and we have never been disappointed!
I was in bed taking a nap. The phone rang. The phone was in the kitchen. I don’t remember anything about the kitchen. I heard a loud thump. It was me falling to the kitchen floor. I had my Life Alert necklace on. Thank goodness. I could laid there a long time, as I live alone. Thank goodness for Life Alert.
I fell in my bedroom and the chair fell with me. I called Life Alert and they asked if I had an emergency. Life Alert did all the right things such as get the key from mailbox. Four firemen came to assist me. Put me back into bed--were very nice.
My mother had fallen out of bed. The door to her apartment was locked but Life Alert assured her that they would in. Life Alert contacted me along with contacting her caregivers. When I arrived, my mother was back in her bed and she was fine.
I had fallen from my couch and could not get up as I need a wheel chair to move about. Life Alert notified my son by phone and the EMTs responded immediately and transported me to the hospital for evaluation.
Someone broke into my home on a Sunday morning at 9:30 AM. Everyone in the neighbor was at church. I live alone and am mostly “home bound” except for going to the various doctor appointments and occasionally Red Lobster. Whoever it was, entered through the back door. I was sitting up in my hospital bed “texting” my son, that I was OK (something we do daily - he lives in another city with his family). I immediately called Life Alert. They called the police. The police came out and made a report. Thank God, I was not hurt and nothing was taken. He or she entered via a locked iron door and another door. Thanks Life Alert for the good work and job! I have recommended Life Alert to friends and neighbors.
I fell and couldn’t get up. I pushed my Life Alert button and in a few minutes, the ambulance arrived and they took me to the hospital. If I didn’t have Life Alert, I would have been up a creek without a paddle. I thank God for my Life Alert.
I live in a town house complex. Often, kids or adults run between the town house complex banging windows and throwing rocks at the stucco house. Unfortunately, this scares me and also my cats panic and meow loudly. Life Alert and the police department responded immediately even though the intruders are gone when they arrived. The police department spreads out and searches the area which makes all residents feel better.
In one instant, I lost my balance and feeling. I grabbed the corner of a book case pulling it over. I didn’t hurt myself but was not able to get up. So I pushed my pendant to call Life Alert. EMTs arrived shortly and opened my apartment door with keys from my lock-box. They were very courteous and friendly. They helped me up and asked if I was OK. Did not need to go to the emergency room.
On April 29, my mother fell hitting her head and face. She quickly pressed her Life Alert necklace, which alerted me (in my bedroom). By the time I reached her, Life Alert was talking to her; they spoke to her in a calm voice, assured her emergency services were on their way. As they took information from me, EMTs arrived. Life Alert assured us we were in good hands. I truly believe if not for Life Alert, she would have bled to death in her bedroom and we would not have had that time together. Thank you!
In preparation for going out and doing errands, I fell on our tiled hallway. In doing so, I hit my head on a corner of the wall—immediately had some heavy bleeding from my scalp. My husband was on another level of the house and unable to move fast or assist, so after I had checked for any altered neuro signs (I as a registered nurse), felt I was OK, but needed attention. I asked him to call Life Alert (push his button). We got an immediate response--rescue said I was stable but needed to go to the hospital. My status was good/stable all the time as informed by rescue and with the hospital post CAT scan. Received ten staples in my scalp, was discharged and had a follow-up. Thank you.
I have spastic cerebral palsy. I fell getting out the shower and Life Alert stayed on the phone with my mom until they knew I needed help and help got to my house. Life Alert was very patient with me, asked me questions, and stayed with me and my mom until they knew for sure I was OK. Knowing that Life Alert is there to help when needed gives me and my family peace of mind.
My mother got up from the bed and fell on her back. It happened approximately at 3:30 AM. Life Alert called me and informed me that she needed help. Life Alert also called EMS. I live across the street from her so it only took me approximately 5 minutes to get to her house.
I had, in my community, develop a power failure during evening hours. Life Alert alerted me to see if I had enough oxygen. I answered them, “I did.” The Life Alert gentleman said if there was anything I need to please call him. Life Alert was very thoughtful and am happy that I had someone to fall back on.
Life Alert service was outstanding! The technician stayed with me step by step, including the moments during and after the EMTs and my friend with keys arrived. This included the findings and until the time we departed home for the hospital. I purchased the Life Alert system after my son passed away. He would have been so pleased, knowing how well I was cared for by Life Alert!
I had not been feeling well for several days. My right leg was more swollen than usual. I took water, but still did not feel much better. No fever, but I was nonetheless concerned. I was having difficulty getting up and down to use the bathroom so much. Then, I began to feel light-headed so I pressed the Life Alert button on my wrist and the response was quick and within minutes, ambulance arrived and I was taken to the hospital. I had cellulitis which had become sepsis and I was in ICY for 2-3 days! I am home now and doing fine!
Life Alert are tops! My kidneys failed and potassium was critically high. I just fell on my face. Broke my right wrist, my left arm was under me so I pushed my Life Alert. I only remember bits and pieces. A Life Alert staff came on the phone and asked something. I said I fell and can’t get up. Life Alert told me they were calling my sons and as ambulance and they would stay with me until help arrived. I asked Life Alert to call my sister and they did. Everyone arrived and I was taken to the local emergency room then transferred to another.
I was in my yard, on my mobile scooter and the battery died. I thought I could push the scooter up to the porch where I could get my walker. Of course, it was harder than I thought and I fell. I couldn’t get up to continue. I pushed my Life Alert button, the Life Alert operator was so kind. She talked me through even though she was inside and I was outside. She called the squad. They came and within a few minutes, I was up and on my porch in no time. The Life Alert operator stayed on the line until all was well. The next day, Life Alert operator called to see if everything was alright and I was feeling OK. I thought that was the most thoughtful for the follow-up call.
I have used Life Alert several times with the best of results, the phone operators are very helpful and treat me very well. Also, the 911 operators that came to the house and transported me to the hospital are great. I feel anyone alone like I am, it’s the best money I spend a month. Thank you. I do suggest Life Alert to my friends.
In getting ready for Thanksgiving, I realized I had skipped dinner and began to feel weak (I am also diabetic). I ended up lying on the floor and summoned Life Alert. Life Alert representative alerted and sent an ambulance and called my relatives. I was taken to the nearest hospital and a couple of days later, sent to another hospital where I received one by-pass. I will be forever grateful for Life Alert’s prompt response and representative staying with and checking on me every few minutes.
Life Alert Emergency Response Company Profile
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- Life Alert Emergency Response, Inc.