Life Alert Emergency Response

What a wonderful, caring company you have! My Life Alert neck pendant was stolen (police know). I quickly was sent another... That, too, was stolen. The woman to whom I spoke was kind and empathetic and said if I paid $25 postage, there would be no charge for another. I told her she took a bad day and turned it in to a beautiful day! As you know, the best advertising, it’s been said, is word of mouth. (I’m on the job!) All the folks at Life Alert are great, with much patience and empathy. Thank you for being you and having this wonderful company!

I am 80 years old and live by myself. Since my son enrolled me in Life Alert I have had to call for help (4) times. The first (3) calls was because I lost my balance and fell down and needed help to get back up. The last time was severe pain in one of my legs and knee in the middle of the night. Had to be taken to the ER for X-Rays and treatment. I cannot tell you what a help Life Alert has been to me. The police that came to my house with the ambulance and the EMTs were so nice to me, and arrived very quickly, and knew exactly how to get in my house and had all my information in order to treat me. Thank you for your service! God bless!

I can’t think of but two times Life Alert has been called purposely, and they have been fast, courteous, and responsible to get 911 out here on the double; and stayed with me while awaiting the arrival of EMTs, talking while waiting to be sure I was not seriously in dire straits. One time was when I fell out of bed between bed and table, first time in 84 years that had happened. Same results. Yes, I am much impressed with Life Alert, as was the medical driver. As a matter of fact, I just finished talking to a friend about them.

My aunt had just finished eating dinner when she had started to experience some chest pain and had difficulty swallowing and breathing. I then had seen the pain in her face and decided to press her Life Alert button. The fire department and paramedics were both here in minutes. My aunt is 95 years old and could not take any chances with leaving her home due to chest pain. Life Alert stayed on the phone with me the whole time, and even gave the EMT her medical history (which I loved very much). Thankfully it was nothing serious! Thank you, Life Alert.

I was walking in the yard using my rolling garden cart as a seat. I was trimming grass at the edge of a flower arraignment. I moved to get grass closer to the end and my cart rolled off the grass. I slid to the ground. I could not get up. I had no phone with me. Called for neighbor but she was not home! I pressed my Life Alert button. Fire rescue arrived in less than 10 minutes to pick me up and check to make sure I was not injured. My daughter was on the way, but she is 30 minutes away.

I obtained the service when my dad was in the hospital and my mom was home alone. When he came home, the service was utilized several times. I tried to modify responses, but they are so rigid that it was like hitting my head on a brick wall. When my parents moved into a senior living with pull cords and people to respond 24/7, I tried to cancel my service. I was not allowed to. I fought with them for several months and finally gave up. Paying 8 months for a service that is not necessary. They are not customer friendly. Buyer beware.

I had a very bad infection w/chills, shaking etc. If I didn’t have Life Alert and got the help I needed, I would not be alive today.

My mother was having uncontrollable vomiting, fever and mild chest pain. I called Life Alert, the activated EMS right away and help was en route quickly. Responded within 8 min. The staff stays on the line to reassure us and remained on line til EMS arrived. She then gave EMS the med. list and information needed.

As I came in the front door, the paramedics were already inside the home. My mom fell from her chair and they helped her. It’s so great she has her Life Alert on her necklace and they responded immediately to her needs….I’m just happy the paramedics came quickly. Thank you!

Each time my mother activates her base or pendant the response of your company is immediate which is greatly appreciated. Mom is 92 with dementia and your service gives her as well as myself a tremendous amount of peace.