
GetSafe Medical Alert Reviews
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About GetSafe Medical Alert
GetSafe Medical Alert offers personal emergency response (PERS) packages with 24/7 monitoring service nationwide. Systems can include wall-mounted buttons, traditional wearable alert buttons and fall detection. The company requires customers to purchase equipment, regularly priced between $79 and $307, and pay a $29.95 monthly monitoring fee. Fall detection is available for an additional $10 per month.
- Optional fall detection
- No landline required
- 30-day trial period
- Upfront equipment fees
- No GPS or caregiver monitoring options

Base Unit
Included in packages
Features a high-fidelity speaker and microphone for clear two-way voice during an emergency.

Voice-Activated Wall button
Regularly priced at $79
Alerts the monitoring center when you push the button or say, “Call 911, call 911.”

Standard Wall button
Regularly priced at $35
Place it anywhere around the house for added peace of mind.

Personal Help Button
Regularly priced at $25
Wearable help button designed for comfort. Available with optional fall detection monitoring.

Lockbox
Regularly priced at $30
Lets emergency responders enter your home without damaging your doors or entryways.
GetSafe Medical Alert packages and pricing
GetSafe offers three medical alert packages: the Starter plan for small homes and apartments, the Standard plan for most average houses in the U.S. and the Select plan for larger multilevel dwellings. All systems come with 4G LTE cellular coverage.
You can add fall detection monitoring to any package for an extra $10 per month. Caregiver tracking for GPS mobile is also available for an extra $5 per month. A hardware protection plan, which covers the cost to repair or replace equipment, is another $5 per month.
| Starter | Standard | Select | |
|---|---|---|---|
| One-time equipment cost* | $79 | $193 | $307 |
| Monthly fee | $29.95 per month | $29.95 per month | $29.95 per month |
| Voice-activated buttons | 1 | 2 | 3 |
| Lanyard buttons | 1 | 1 | 1 |
| Standard wall buttons | 1 | 2 | |
| Good for | 0-1 bedrooms | 2-3 bedrooms | 4-5 bedrooms |
How GetSafe Medical Alert works
Unlike most systems that require you to push a button, GetSafe’s voice-enabled two-way communication consoles allow you to get help by saying, “Call 911” twice.
GetSafe offers free standard shipping, and its installation process requires no landlines. Plus, all systems are backed by UL-certified 24/7 medical alert monitoring centers.
You can add wall buttons, communication consoles and other equipment to any plan. Wall buttons can be strategically placed by stairs, hallways and other high-risk areas. The company equips its communication consoles with amplified speakers and sensitive microphones to ensure clarity during an emergency.
How does GetSafe Medical Alert compare?
Compare GetSafe with similarly rated medical alert companies.
| Company | Monitoring fees | Equipment cost | Activation fee | Fall detection | Trial period | |
|---|---|---|---|---|---|---|
![]() GetSafe Medical Alert | Learn More | $29.95 to $39.95 | $79 to $307 | $0 | Optional | 30 days |
![]() ADT Medical Alert | Get Pricing | $31.99 to $41.99 | $0 (excludes add-ons) | $99 | $11 per month | |
![]() Lifeline | Learn More | $34.95 to $49.95 | $0 | $99.95 | $15 per month | |
![]() Medical Guardian | Get Pricing | $27.95 to $42.95 | $149.95 to $199.95 | $0 | $10 per month | |
![]() Life Alert | Get Pricing | Not disclosed | $0 | Not disclosed |
GetSafe Medical Alert FAQ
Do I have to sign a contract to get a GetSafe system?
GetSafe has no-contract options that provide flexibility, but you can choose to sign a contract to receive equipment savings.
Does GetSafe offer a free trial period?
GetSafe offers a 30-day trial period for medical alert equipment. During this time, you can return any unsatisfactory product for a full refund minus shipping costs.
What is GetSafe’s cancellation policy?
There’s no cancellation fee if you cancel your GetSafe medical alert service after the 30-day trial period, but there will not be a prorated refund. Equipment does not need to be returned when you cancel.
Still have questions?
Does GetSafe make a good medical alert?
Overall, GetSafe is worth considering if you want an in-home system and remember how to operate it in an emergency. We like that packages are customizable — you can add wall buttons, communication consoles and other equipment to any plan to maximize protection. We like that you get free standard shipping and that the installation process seems straightforward.
However, while this voice-activated unit is ideal for those who can remember basic instructions, there might be better choices for users with cognitive impairments who may not remember how to operate the system.
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GetSafe Medical Alert Company Information
- Company Name:
- GetSafe
- Address:
- 2600 Stanwell Drive, Suite 200
- City:
- Concord
- State/Province:
- CA
- Postal Code:
- 94520
- Country:
- United States
- Website:
- getsafe.com








