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Medical Alert
About GetSafe Medical Alert
GetSafe Medical Alert is a medical alert company that offers customizable packages and 24-hour monitoring service. The company requires customers to purchase equipment starting at $79, but its monitoring fee is fixed at $24.95 no matter how much equipment you buy. Its products come with a 30-day trial and let users get help by pushing a button or calling out.
Pros
- 30-day risk-free trial
- Highly customizable
- Flexible payment options
- Get help by calling out
Cons
- Additional equipment costs extra
- Pricing depends on home size
Bottom Line
GetSafe offers a diverse line of medical alert and home security systems. Medical alert packages include strategically placed wall-mounted buttons around the home in addition to traditional wearable alert buttons.
About GetSafe Medical Alert
Unlike competitors whose systems require the push of a button, GetSafe’s voice-enabled two-way communication consoles allow you to get help simply by saying “Call 911.” This medical alert equipment has a sleek, glossy-white finish that matches best in homes with other modern appliances like Nest or Apple products.
GetSafe offers free standard shipping, and its installation process requires no landlines. Plus, all systems are backed by UL-certified 24/7 medical alert monitoring centers.
Customers can easily add wall buttons, communication consoles and other equipment to any plan to maximize protection. Wall buttons can be strategically placed by stairs, hallways and other high-risk areas. The company equips its communication consoles with amplified speakers and sensitive microphones to ensure clarity when you need it most.
GetSafe medical alert plans and pricing
GetSafe offers three medical alert packages: the Starter plan for small homes and apartments, the Standard plan for most average homes in the U.S. and the Select plan for larger multilevel homes.
All systems come with 4G LTE cellular coverage. Customers lease base units at no extra charge, but there is a $24.95 monthly fee for 24/7 monitoring services. GetSafe also offers Vial of Life, an information service for conveying important medical details to emergency responders, free with the purchase of a medical alert system.
GetSafe Starter | GetSafe Standard | GetSafe Select | |
---|---|---|---|
Equipment cost | $79 | $149 | $229 |
House size | 0- to 1-bedroom | 2- to 3-bedroom | 4- to 5-bedroom |
Voice-activated wall buttons | 1 | 2 | 3 |
Standard wall buttons | 0 | 1 | 2 |
Complimentary lanyard button |
Equipment cost | House size | Voice-activated wall buttons | Standard wall buttons | Complimentary lanyard button | |
---|---|---|---|---|---|
GetSafe Starter | $79 | 0- to 1-bedroom | 1 | 0 | |
GetSafe Standard | $149 | 2- to 3-bedroom | 2 | 1 | |
GetSafe Select | $229 | 4- to 5-bedroom | 3 | 2 |
GetSafe medical alert equipment details
Customizable Starter, Standard and Select plans allow for maximum coverage by adding on equipment. The company has a wide product range and provides instructions on how to use each.
GetSafe’s equipment includes:

GetSafe Medical Alert
4G LTE Base Unit
Included in the cost of any GetSafe plan as of publishing date
This is the base unit for all GetSafe plans. Uses a two-way voice system to communicate with emergency services.

GetSafe Medical Alert
Voice-Activated Wall Button
Included in the cost of any GetSafe plan as of publishing date
Customers can press or pull for assistance or use voice activation features. Though it’s included in all GetSafe plans, customers can purchase an additional Voice-Activated Wall Button for $75.

GetSafe Medical Alert
Wall Button
Included in the cost of any GetSafe plan as of publishing date
Users can mount it on their wall and press the button for assistance. At least one is included with each GetSafe plan, but you can buy additional Wall Buttons for $35 each.

GetSafe Medical Alert
Mobile GPS Help Button
$79 as of publishing date
These buttons have GPS capability for active users who are often outside their homes. They come with up to 120 hours of battery life and mobile tracking for caregivers. You can also add fall detection.

GetSafe Medical Alert
Lockbox Service
$30 as of publishing date
Protects home against forced entry. Emergency responders are given a special code for entry.
GetSafe Medical Alert FAQ
Do I have to sign a contract for a GetSafe medical alert system?
With GetSafe, you can choose between a no-contract medical alert system for more flexibility and year-long contract options with equipment savings.
Does GetSafe offer a free trial period?
Yes, GetSafe offers a 30-day trial period for medical alert equipment. Return any unsatisfactory product for a full refund minus shipping costs.
What is GetSafe’s cancellation policy?
There’s no cancellation fee if you cancel your GetSafe medical alert service after the 30-day trial period, but there will not be a prorated refund. Equipment does not need to be returned when you cancel.
Is there a warranty on GetSafe medical alert devices?
GetSafe does not mention any warranties on its products. This, however, does not apply to any manufacturer warranties that exist on any products sold by GetSafe.
Do we recommend GetSafe?
Yes. GetSafe specializes in passive medical alert devices that you don’t have to wear on your person, making it a great choice for users who refuse to wear devices. If a crisis or accident occurs, you can get help quickly by pressing a traditional medical alert button or by saying “Call 911” to the voice-enabled two-way communication console.
While this voice-activated unit is ideal for users who can remember basic instructions, it might not be the best choice for users with cognitive impairments who may forget how to operate the system. Overall, GetSafe is a great product for those who value their independence and will remember how to operate the system in an emergency.
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GetSafe Medical Alert Company Information
- Company Name:
- GetSafe
- Address:
- 2600 Stanwell Drive, Suite 200
- City:
- Concord
- State/Province:
- CA
- Postal Code:
- 94520
- Country:
- United States
- Website:
- getsafe.com
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