Medical Alert

My son got me the Medical Alert for Christmas. When I set it off accidentally, they called my daughter-in-law first to get the key out here, and my son came up to see what was the matter. I like the device and I wear it all the time, except when I'm out. I’m very satisfied with Medical Alert. It has been working for as long as I've had it.

My 93 year old mother has had her Medical Alert button for a few years. She is still fairly active. Unfortunately she has accidentally pushed the button many times. While she in the house, she has been able to cancel the call when the machine calls "Emergency". However, she has pushed it, unknowingly, when she is outside and unable to hear the callback from her machine or phone. Thus a visit from emergency services!! Everything worked very well as far as response from a call at her residence, but we are wondering what we can do to prevent these accidental calls. Could there be a beeping from the pendant itself? Or at least a vibration when it is pushed? Ambulance drivers have been excellent and stated that it is good practice, but after three false alarms we don't want to push our luck! Any suggestions would be appreciated!

I had a medical alert device before with a company in Richmond. But they were gonna change and I never got back with them. So then my daughter got me hooked up with Medical Alert. I like the wrist band better than the necklace. I feel like if I would fall, I don’t know if I would remember to get the necklace off or not. The wrist band would always be handy. I've accidentally pressed the button two or three times, and Medical Alert would call on the phone and I would tell them that it was a mistake. I broke the arm band a while back and I called and told them that I needed another one. So they sent me the arm band and the necklace. But they didn’t charge me for it. My daughter had to do a reset on it when I got the new thing. She set it up and it’s in working order.

I would fall at night before and it was a shock when I’d wake up on the floor. I couldn’t figure out how I was falling. Maybe I was trying to get out bed but I wasn’t fully awake and down I’d go. But my Medical Alert has worked. Whenever I fell, I knew somebody would come and help me get up. The button did help. In about five times, I’ve had to call someone. First, I called my brother and my son but my son would sometimes cut his phone off and that didn’t help me. My brother also got to where he couldn’t lift that much. Medical Alert would call a fire department. The fire department guy would come and get me up by himself and set me back on the bed.

I had a different device before but I got a Medical Alert because it had a further range. I have it around my neck all the time. It's very light and I feel safer having it. I accidentally set it off one time. They called and wanted to know and they were a little incessant. They wanted to make sure I was okay. There was also a time that I fell and they were a distance but they got here as soon as they could. It worked out.

It is very hard to get any customer service on this product - it takes hours to get anyone on the phone, though the sales dept. is very aggressive. The button itself is in a piece of light plastic that is very shoddy. So they want to sell a warranty for the button in case of loss. Another way to get more money without providing service. Buyer beware.

My son was worried with me because I live by myself and he had Medical Alert before. I had fallen and he wanted to see if they could help me some. I wear it on a string around my neck and I’ve had it for years now. I really enjoy it because it really works with me.

I'm getting older and older, and a medical alert device is another helping hand. I accidentally pressed the button on my device, and the Medical Alert team contacted me right away. It was terrific and I was really surprised about that. Having the Medical Alert device is an absolutely necessity. You'll never know what your condition's gonna be or what you're gonna be able to do.

I had a lot of light-headed, dizziness, and I fell twice in my bathroom. I got a Medical Alert device and since I got it, I feel a little safe because I stay by myself. I test it to make sure it was working. But this is the second device that I've had to send back to Medical Alert because it wasn't keeping charge. If I take it off of the base and I hang it up, it'll only be like 10 minutes and it will be like, "Please charge" the little battery thing. The rep I talked to when I called was kinda rude. She was like, "Well, I told you, it was working." I had told her it wasn't keeping charge and I had to just keep charging it. But then, I got to talk to some guy and he told me he had seen another device that wouldn't stay in charge. He was very professional.

I have heart failure and pulmonary hypertension. I was also falling an awful lot and fainting all the time. I decided to get a medical alert device and I went with Medical Alert. Having the device makes me feel better. However, there was a time when I tested it and the response time was a little slow. Also, if I go outside my perimeter, it's no good to me. I would like it to go with me where I go.

I'm getting up there in years and I'm gonna need something sooner or later. So, I got a Medical Alert device. I got the newest one that they have where if I fall, it'll go off by itself. I have had it tested and the team at Medical Alert answered. The response time was great.

My Medical Alert device is comfortable. I’ve had it for a while because if I’m alone, if something happens, I need to have somebody here. Everything’s been fine with the people at Medical Alert. I've used my device for testing, and they've responded to me right away.

I’m very disappointed with Medical Alert. No matter when you call or what department, everybody’s always busy and you’ve gotta wait. A lot of times, I hang up. It’s terrible. You also never get to talk to the same person. They put you on hold and then they say that the person you're looking for is not in the office that day. Or they would say that the person would call me back but I never had that happen either. I just hate to call there.

I'm by myself most of the time. I got a Medical Alert device and I wear it around my neck I have used it for emergency two or three times. They responded but I had to wait a while. It seemed like it was too long to be waiting before anybody said anything. But it was alright after we got connected. I’m satisfied with it and would recommend it to a friend.

My grandpa wears his Medical Alert device around his neck once in a while when he goes out in the garden. They are very prompt. We pushed the button, a fire alarm went off, and they were right on it. They asked if everything was okay and if they needed to send an ambulance. Also, they've called and made sure that the equipment works. We did what they asked us to do, go 12 feet and let the device go off, and it works. If anyone asks about Medical Alert, I would tell them to get one. I would get one myself.

Four years ago, my mom got sick on me. She wanted a Medical Alert and we've had it ever since. It helped her and saved her a lot. She passed away in February and now, I'm on it. I went ahead and went on it myself. I wear it on my neck and I love it. When I need them, they're right here for me. But I gotta let it go take time. I had to get used to that when I first started. It could be a little bit faster, but that just might be the way they deal with. Other than that, I would highly recommend Medical Alert.

I've had Medical Alert for years. I upgraded but I liked the previous one better. I have to hang this new one up somewhere while I get into my pyjamas. Otherwise, I got to run and push the button to shut the alert off. It’s so sensitive. Also, I have a yard that I work in, my flowers and everything, and I haven’t been out there with it. If it says emergency, by the time I get in my home to shut it off, the fireman would be here. I was very pleased with the one I had before. I’m sorry I switched to this one.

I’m an old senior lady living by myself. I don’t have any family here around in this county. I’ve got to the point where I drive a little. I can drive to the store, go over to our senior center and drive over to church. I felt that I needed Medical Alert. Wearing my bracelet is fine and it doesn't bother me at all. I’d rather wear it than the pendant. It seems like it’s always dangling around and I’m not comfortable with it. I have used my Medical Alert three times. The first time I fell was in the house. I wear the bracelet all the time but I didn’t have it on that late evening. I had to scoot on the floor. I got through the house into my bedroom where my medical alert device was and I pushed the button.

I'm not as agile as I used to be, and I live alone. I got a Medical Alert device and some reps are not totally honest. Whoever I was talking to said I need to hurry up and sign up because the fee was gonna go up, and if I signed up that time the fee would never go up. But since having the device I feel much safer. I have the wrist one at first. Now, I'm using the necklace type device.

I fell and broke my femur, so they put a pin in and a rod. When I came home from the care center where I had to stay for a month, my daughter had gotten Medical Alert for me. I keep it in the house mostly, and I usually have one in my bedroom and one out in the kitchen. If I am gonna take a bath, I would take it in the bathroom with me, too. I put it around my neck, and then I have a bracelet, too. Then when I go out on my golf cart out in the yard, I have it with me as well -- I have it in a container so it doesn’t get dirty or lost.

I’m getting older. I’m 87 and my husband died so the kids thought I needed a medical alert device. I wear it on my neck all the time now. It's good and it doesn't bother me. I’ve never used the one that I carry with me but I've used the one at home. I called Medical Alert one night and they called back up. My son talked to them then they showed up quickly. They were nice and I was taken to the hospital. Everything’s okay with Medical Alert and I would tell others to get one, wear it and not to hang it on a nail someplace.

My caregiver goes up on the mountain in the summertime, so I'm alone. I decided to get a medical alert device from Medical Alert and it makes me feel safer. I have an excellent experience when I communicate with their team as well.

I have issues with my heart and sometimes I have trouble walking. So, it would make me dizzy and when that happens, I get off-balanced a little bit and I could fall. I try to grab onto something but it could get serious if I'm outside. So, I got a medical alert device and if I have it, I can get somebody here pretty quickly. Also, I'm not the only old lady over here where I stay, so if somebody might need assistance and I'm close to them, then I can help them, too.

My mom is 92 and on a walker. We wanna make sure that if she fell, she wears the bracelet, and that way she could punch it and get Medical Alert attention real quick. My sister and I watch out for her all the time and that was our best plan that served her. She's always looking on TV and reading about things in AARP magazine and wants to try different ones. But to me, Medical Alert is the best overall. They have different options. Old people do not carry phones and they can't wear a lot of jewelry. So, the bracelet for her, like a watch works the best because when they have stuff around their neck, they panic and pull on them.

Medical Alert charged me $54 for some necklace that they said they sent me but I never received it. When I spoke to them, they were sorry that I hadn’t gotten it but they couldn’t understand why I hadn’t received it. But I told them that I had lived in a secured building and that the mailbox is inside so I don’t know what happened to it either. Nonetheless, they should not have taken the money off my account without my permission. That was what I didn’t like. I’m 87 years old and I got the Medical Alert device in case I needed help. I wore it all the time and I felt a little bit more secure having it. But I've cancelled and sent it back. I never had to use it and now, I'm going to have it on my telephone and as long as I’ve got it on my phone, I’ll just have my phone all the time. I had also referred another person to Medical Alert though.

I was essentially alone even when my husband was alive because he was ill. I wanted a medical alert device for him and I also had one. When my husband died, I sent his back but I kept mine because I need it too because of my age. It’s a securing back up for me because I have had a number of falls. I wear it around my neck all the time except when I have someone in the home. I have caregivers and I have my family here sometimes. So I wouldn't need it then. I would put it aside then as soon as they’d leave, I would put it back on. I have a better feeling when I have that. It’s like having somebody in the house with me.

I live alone so I got a Medical Alert. I like knowing that I have a button if I need it and my kids are happy that I have it. I've been with Medical Alert for a few years now. Their customer service reps are good. They answer my questions. I feel secure having a Medical Alert. I just don't like this new one that they sent me. It's one of those where if you fall, it automatically sends in the signal. In case you knocked yourself out, they get there and that's fine. But this new one is so sensitive. If I don't put it on very gently, it sets my base off. When it goes off, the base unit yells emergency five times. If I'm in the house, I hear it and I'd go to it and reset it. But if I'm outside, I can't hear that and I don't want anybody to show up if I don't need them. I don't mind paying for the service but I don't like this new one.

I feel safer since having my Medical Alert device. I can take a shower, and then I make sure I use it. We’re getting old and our balance is so bad. If I let go of something, I fall over. So, it’s time we needed something. I’m glad I have a Medical Alert device. We wear it. We never had to use it as far as something was wrong except for a few mistakes and something touching it or bumping it and it goes off once in a while. Medical Alert's reps were friendly.

I’m 94 years old and I had a very simple fall. I went over on my butt and needed help to get up. That notified me that I needed to be sure to have something out. I got Medical Alert and I wore the device when I remembered, which was most of the time. I’ve also been in touch with the company to be sure that I’m up-to-date in everything. I also touched base with them once when one of the lights was blinking. It was a low battery and what we did was we sent back the little medallion thing. Then they sent me a new one so I’ve had good relations. I’ve been satisfied. I’d recommend Medical Alert and tell others that it can’t hurt to have it.

Everything has been fine with Medical Alert. Even if I accidentally hit a button, they respond right away. The reps were nice and pleasant. There are times I wear the device around my wrist, but when I get busy, I wear it around my neck. I feel more safer having Medical Alert when I am by myself. I like that if I do happen to pass out, I’ll still get somebody to respond.