Medical Alert

I'm by myself and my kids said that when I'm by myself, I really should have a Medical Alert device. That's what I did and I got it last spring. I had the necklace and I didn't like it. I sent the necklace back two weeks ago Monday because I’m not using it. Medical Alert sent me an envelope to send it back in. There was a note on it to call in a little over two weeks to make sure that it had gotten back.

I was sitting in the kitchen, paying a bill, and I started to write a number on the check. I knew in my head what I needed to write, but my hand wouldn't function. I tried to call somebody. I could just push buttons and it would keep coming back, didn’t call and go through. I remembered that I just got out of the shower shortly before, and where I put that device on the desk drawers. I tried to get up, I could get up and I got to it, pushed the button. I could hear people talking and it was my neighbor talking to Medical Alert's people. They got an ambulance.

I've had the whole unit for 12 years, and Medical Alert's customer service has been all right. A couple weeks ago, I mashed my emergency button by mistake, and I had to let them know that it was not an emergency. The people in the office are very friendly and take care of situations if I have any. Everything is right on top, and everybody reports in on time. They were here on time in case I didn't get the alert.

I hate all these chains around my neck but somebody said I could get the device for my wrist. I said that wouldn't work out with my small dog because he sits on my lap all the time. I’ve set off the button a couple of times and I told the response team that it was a mistake. I asked them if they could do my monthly check because of that call. They were nice. I've already recommended Medical Alert to a friend who is a lot younger than I am and she lives alone. But she hasn't made any response and doing anything. But it's okay.

I've knocked the device a couple of times by mistake and Medical Alert was very nice when I told them it was a mistake. After I first got the device, they called me to test it, and I tested it. So they told me to tell the guy on the other end that it was just a test. But whoever that was, failed to say it was a test. So all of a sudden, I had two fire trucks here and firemen at my door. We took care of that. But it went through and it worked. It's been a wonderful experience. But sometimes, the device is a pain in the neck because I'm short and it bothers me where it hangs. It gets caught in my underwear or on my bra sometimes. I can pull it up. But it pulls my neck down. Now, I got the device for falling down and I'm not too happy with it. I leaned against the sink and it went off. If I lifted my arms up, they came up too. So that's kind of a pain in the neck. But overall, I feel safer with Medical Alert. Every time I get in the shower, I feel much safer knowing I have it.

My Medical Alert is fine and customer service reps have been wonderful. I know the device is here if I need it.

My mother is 95 years old and she wears the device around her neck. It’s fine. I live almost three hours away from her, so that was one of my concerns. So, Medical Alert makes me feel better.

I wear my Medical Alert around the neck. Sometimes, I don't realize I have it on. I fell one time and by the time I got up, I realized I could get up. I was in my house and getting my first aid stuff out. The firemen were at the door. I ended up I had a splinter in my hand. I could feel it, but I couldn't see it. They removed it. We all laughed about the emergency. And they left.

I wear Medical Alert when I go outside sometimes. It's good.

The reps explained everything and helped me decide what I wanted. I have the little square box that does everything. It has fall detection, and I can use it in the shower or wherever I go. I accidentally bumped it a couple times. Before I could turn around, there was somebody on there. But I don't like that I have to charge it every day. Otherwise, it talks to me and tells me that I have to charge it. I'd also rather have it a little slimmer. I'm supposed to test it once a month but I can't get it to where I can get to the party that's doing the test because every time I push the button like they said I should, I get the emergency system here. I don't know if I'm doing it wrong. You're supposed to be able to test it and get somebody on the other end that says that it's a test and not a medical emergency.