Medical Alert

The Medical Alert helps a lot. I try to remember to have it with me all the time or to have it on. The first one did not have the fall alert on it. They sent me another one. But I couldn't tolerate the cord that was on it. It irritated my neck so bad, so we put a chain. That did the same thing. Now I have a loop tied on it and a safety pin to it. I pin it through my shirt. I'm one of those old people that still wash their hair in the sink. I've set it off a couple of times that way. But other than that, I have no problem with it. Last January, I had a heart attack. I called my daughter-in-law who lives 13 miles from here. She said to push the button which I did and they answered right away. They were here with the ambulance right away. Since I had my heart attack, my legs get shaky and I have to sit down quick sometimes. I did the other day and it set it off, just me sitting down hard. My daughter-in-law was there and she was pleased too. That's the fall part of it. It's well worth it.

On July 11th of 2022, I got up to go to the bathroom in the middle of the night and for some reason, I fell. My Medical Alert was on the counter charging. I wasn't wearing it in bed. I had to crawl over on the floor, drag myself over to a chair and had to reach up. I finally reached it. I hesitated quite a while about calling it. Then I pushed the button. They came on and asked if it was an emergency. I said, “Yes, it was, but don't call the medics to come. Call my daughter.” They did. She came over. She couldn't get me up, so she called the medics and had them come and take me to the hospital. I had a broken hip. My Medical Alert was very helpful.

My husband sits outside a lot and when I'm in the house or if I go shopping, my problem is that he doesn't remember to push the button when he falls. One time, put in a walk-in tub and I had a painting on the floor. He walked into the glass and had a piece of glass stuck on his leg. I couldn't get him up, so I pushed for Medical Alert. I thought I would have a quicker response but everybody came. And as I have a gated community, the guys from security and fire came. They helped get him up and they had to Steri-Strip his cut. It wasn't that bad of a cut and he didn't have to go to the hospital.

I set my Medical Alert off two times in a few days. I didn't even know it went the first time, but I was so embarrassed. I had it on my arm, and we were playing games, and I didn't know what I did. Next thing I know, my son-in-law came here. I was in the dining room, we were playing games, and I thought, "Oh, my goodness." I solved the problem by using a chain. I had a locket on it, and I put it on there, and that works well. I put it so the button itself is against my skin. I just put it around my neck, and that works better than anything else that I had. People can even hardly tell the difference because it's black and it looks almost like some piece of jewelry. It's all right to have it. I feel a little bit more confident.

I'm by myself and my kids said that when I'm by myself, I really should have a Medical Alert device. That's what I did and I got it last spring. I had the necklace and I didn't like it. I sent the necklace back two weeks ago Monday because I’m not using it. Medical Alert sent me an envelope to send it back in. There was a note on it to call in a little over two weeks to make sure that it had gotten back.

Medical Alert is a very good place. The only thing that I was unhappy about was when they called me here a while back, and then sent me this letter saying that we needed the insurance thing if something broke now, it's gonna cost us more. I have to pay $55 a year in case and then I wouldn't have to pay for it. But, to me, that's paying in money that I would have paid if something did break. So I wasn't happy about that at all. I did tell them that if they called me for boosting up something, I was gonna be done with it. But overall, I'm satisfied with it.

My wife and I fell on the floor one night and I had to call Medical Alert. But I couldn't get nobody on this thing because electric was out. So I called 911. Medical Alert won't work when electric is off. But when the electric is on, it takes them about five minutes sometimes to respond.

Accidentally, I hit my Medical Alert a couple of times. When I hit it, a message came through on that white receiver and I have a hearing problem and I didn't hear it. So, they called me on my regular phone. The fire department was here and the police department within 10 minutes. But I don't wear it every day. I have it placed in a spot where I could just reach it.

The device feels just like a neck bracelet. Every month I try to check the button and make sure it's working. Medical Alert gets to me within a minute.

Medical Alert was the best device for me. I didn't feel pressured from them. A couple of companies were like, “You gotta get this because you're getting old and you live by yourself.” I got the facts that I needed and I went from there. I feel comfortable that if I need them, they're there. They've answered it when I've dropped it, in a positive way. The other biggest benefit I find is I don't have to push the button if I fall. A lot of alerts, you have to activate it, which is all well and good if you're conscious to think about it. It's not so good if you're unconscious. I've recommended Medical Alert to at least a half dozen people.