Medical Alert

Medical Alert's service was obtained for this lady because her husband died and she was left alone. She has both the necklace and the bracelet, but she only wears the help button on her wrist and she seems to get along fine with it, but she doesn't wear the necklace that much. So far, she has only used the alert service twice. We had the wrong number at first so that confused everybody, but once we got that straightened out it worked really well and the response time of the team at Medical Alert was really good. She had fallen and then they asked her if she was okay and she said yes, so they thought she was okay. She was okay but she couldn't get up, so there was a misunderstanding. Nevertheless, she feels really secure with the Medical Alert service.

I'm getting a little older and we keep getting frightened on the TV that people fall and then can’t get up. I’m not at that stage yet and I don't have a tendency of falling, but I got a Medical Alert for security purposes. I have it on my wrist. I call Medical Alert every month to make certain that the unit is working and they’ve been all right.

I fell and my son thought it was time to get a medical alert system for me, so he got Medical Alert's service for me. Before, I wore the alert device around my neck but I didn’t like that when I was on my journey to church. So, I got the bracelet and I wear it all the time. I like that I can wear it in the water. When I tested the device, the response team at Medical Alert reached me quickly. Also, my son comes and checks the device once in a while. I’ve had Medical Alert for a year or two and so far, my experience with them has been simple. But the price is a little too high. I had paid $400 and the fee was $79 a year. Then they billed me $60 for the tax and I paid them, so they should’ve paid for the tax.

Ambulance arrived promptly. Ambulance personnel were very helpful. The only problem (major) was that I was alone and the ambulance personnel did not have the code (**) to the lock box on the front door. I was already in pain, but had to get up and let them in.

I’m on oxygen 24/7 and I've been using my Medical Alert device for two years and everything’s been great. I wear my device hanging around my neck. There was one time I laid it on the bed and I must’ve done it hard and it went out. And I thought it was sensitive.

It's my second year with Medical Alert and I'm glad I have the device. I have dementia and I have a hard time, so I wanted to have something just in case something happened. I wear the device around my neck. When I pressed the button, the response was very good and they were here right away. Medical Alert is excellent.

I've fallen in the house and got a medical alert device. And I feel very lucky having the Medical Alert device with me. I wear it around my neck and it does pretty good. It’s better because with the other one I had before, the battery went dead. And the Medical Alert representatives do very well. The response time was very good when I tested it.

My husband died. I live by myself and I have Parkinson’s disease. I got the Medical Alert device and I wear it on my neck. I tested it to make sure it works and they responded quickly. They were professional as well.

I have Primary lateral sclerosis and having a Medical Alert device gave me a sense of security. I've had it for about four years now and it has worked. I've gotten used to the pendant around my neck. The response time was also good when I pressed it accidentally. The only thing is the price is going up.

I live alone and I’ve had Medical Alert device for a while now. I feel good having it. It’s always on my neck and at night, I put it close to me right in my little nightstand. Everyone I spoke to from Medical Alert was good and when I had to go to the ER twice, the team responded fast when I pushed the button. So far, the device is working well.

Medical Alert has been very helpful. I’ve had to use my device twice, and they have showed concern for what was going on with me and got me the help I needed immediately. I’ve been very pleased with everything they’ve done. I feel a lot safer since I’ve had Medical Alert. When I first got it, I think it was ridiculous. I got it because my children wanted me to have it since I run up and down the interstate all the time.

I live alone so I got a Medical Alert which I wear around my neck. It would come in handy if I would fall. Their reps were quick to respond when I tested it. So far, I’m satisfied with it.

My Medical Alert device has performed alright so far. I've talked to their reps and they have been cooperative. I fell out of my bed and then I couldn’t get out of bed, so I called and told them I wasn't in danger. But they called my son and he came down and got me out. It wasn’t very long that they responded. I wear it around my neck all the time and it gives me a little reassurance.

I got this machine almost five years ago and it’s really helped me out. I accidentally pushed the button a few times and the Madison Township squad has been really nice to us. I was down in my neighbor’s once and I had that necklace around my neck. I guess I pushed it because when I went downstairs with all my friends, the manager and squad people came. They were asking for me and I asked what they were here for. They asked me if I pushed the button and I said I didn't know. They called my friend and got him up here. I was told to go back inside so I did. He asked if I was okay and I said yes. He asked if I fell and I said no. It scared him and me.

My experience with Medical Alert has been okay. I decided to get the device because I live alone and I have a bunch of stairs to go up and down. I was afraid that I might fall some time going up and down the stairs and no one would know. I wear the device on my wrist and I don’t like it. I also don’t want to wear it around my neck as it's uncomfortable. Furthermore, I am not satisfied with the medical alert system and I can get a cheaper one than what I have now. I am on a fixed income, so I’m thinking about changing.

I've had a Medical Alert button for three years and it works fine. I was falling quite a bit but since having the device, I feel safer. I've used it a couple of times and the emergency response people were very kind. They were also right here pretty quickly. I wear my Medical Alert button around my neck and it's pretty comfortable.

We’re getting up in age and our kids thought that we needed to have a Medical Alert in case something happened because they don’t live nearby. Everybody is happy that we have it. We just don’t think about it because it’s there. The only complaint I have is that I got my bank statement and there was $60 that was charged from Medical Alert. After I saw that on the bank statement, I got a notice from Medical Alert saying, “Thank you for choosing the insurance on the equipment.” We weren’t informed that they were gonna be adding insurance on it. Nonetheless, we’re doing fine. They respond very quickly whenever we test it.

My children wanted me to have a Medical Alert and I've had mine for years. I wear it around my neck and sometimes it's a pain when something hangs on your neck. But the device is good and I've not had any problems with the reps I've spoken with. I have recommended it to people.

I have been trying to get a refund from Medical Alert for almost 6 weeks for a system that would not work. On May 9th I contacted the Medical Alert company by telephone to ask about their Medical Alert Systems for my mother-in-law. On that date I visited with a salesperson about the various systems and charges and advised them at that time that my mother-in-law did not have a landline or a smartphone, but she did have a cell phone and that she lived in a remote rural area so I was concerned about having good service. After giving the salesperson her address I was advised that yes they had service in that area. So I ordered the Mobile Elite System AND PAID $204.00 UP FRONT FOR 6 MONTHS SERVICE for this system.

I had a pacemaker put in on my stomach so I decided to get a Medical Alert which I have around my neck. I check it every now and then, and I feel good about their response. It has been a fine experience, so far.

I’m 73 years old and in case I fall, my Medical Alert device is a good thing to have. I wear my button around my neck and it’s comfortable. Overall, Medical Alert has been very good.

I've been using Medical Alert for over a year now. My daughter said that I should have it. I had accidentally set it off and they were very good.

I live alone and I’ve been with my Medical Alert device for a few years. I wear it around my neck and I'm fine with it. Lately it’s been taking a while for somebody to respond, but they’ve been responding. Also, it was ringing by itself but it's been okay now.

I wear my Medical Alert device over my neck, and it’s comfortable. It is nice and safe, too. I have called emergencies on this, and the Medical Alert team responded really well.

I'm alone, I fall and I get dizzy a lot, and having Medical Alert has changed my sense of security. I wear it around my neck and I've used it quite a bit. Their responses were great and they were very efficient and kind.

Having a Medical Alert at 95 is very comforting knowing that I have it. I test it every month. When I call 800-332-8570 to put it on test mode, it beeps and then it says, “Putting your account on test” for 15 minutes. They respond quickly and it was painless.

I’ve had no problem with what is on my bracelet and when I needed to add something to my bracelet they have been very good about the addition. When I need to order a new bracelet they are very helpful.

I have had no problems with this device you submitted. It works well, the service is there if I need it, and I feel protected. When I need help we call your service department and they can answer questions we may have.

I was having difficulty with getting a response to my testing. After talking with customer service and technical support the issue was resolved very quickly I have been very pleased with my service since starting with medical alert. Thank you for being there for me.

There are no complaints from this customer. You have always been there when needed. Everyone should be so lucky as to have a company of your stature on their side. Keep up your good work. Thank you for all you do.