Qmedic Reviews

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Edited by: Justin Martino

About Qmedic

QMedic is a medical alert provider that works with managed care organizations (MCOs) and Area Agencies on Aging (AAA) partners. The company’s systems are capable of integrating advanced in-home and mobile GPS devices, medication management and telehealth solutions.

Pros
  • 24/7 monitoring
  • Waterproof equipment
  • 30-day money-back guarantee
Cons
  • Only available through referral program
  • No monthly payment option

How do QMedic systems work?

When the user uses a QMedic system to send a request for help, their call is answered in about 30 seconds. If the user calls but cannot communicate, the response center automatically dispatches emergency services and connects the user with a predetermined contact (typically a caregiver, friend or family member).

QMedic offers a variety of services, including two types of medical alerts and caregiver resources:

  • QMedic in-home systems: The QMedic cellular medical alert system works wirelessly, making it ideal for those without a landline. The system provides two-way communication with operators through a base station and speaker, as well as an emergency button worn on the wrist or around the neck.
  • QMedic mobile systems: QMedic’s Mobile GPS medical alert system is ideal for people who spend a lot of time outside their homes. This water-resistant and rain-safe device is worn around the neck on a pendant. The GPS tracking technology monitors where you are and sends help when you press the button.
  • Caregivers support and resources: The caregiver dashboard lets family members and loved ones monitor a user’s activity, including sleeping and activity habits.

QMedic packages and pricing

QMedic in-home systems start at $300 per year; mobile systems start at $400 per year. You lease the equipment, so there are no upfront equipment costs, but you have to return everything in working condition when you cancel or after your contract expires.

How does QMedic compare?

Unlike most other medical alert companies, QMedic specializes in working with clients in the health care industry to facilitate personal emergency response systems for their clients.

QMedic FAQ

Where are QMedic monitoring centers located?

QMedic has UL-listed monitoring centers based in the U.S. that are fully operational 24/7.

What happens if the button is pressed accidentally?

If you accidentally press the alert button, just explain to the operator it was an accident. There will be no charge for the call.

How can I purchase a QMedic system?

QMedic systems are available through an online referral program.

Is QMedic covered by insurance?

As of publishing, if you are on Medicaid or Medicare Advantage, you may be eligible for reimbursement in the following states:

  • Alaska
  • Arkansas
  • Colorado
  • Florida
  • Georgia
  • Iowa
  • Indiana
  • Kansas
  • Massachusetts
  • Minnesota
  • North Carolina
  • Nebraska
  • New Jersey
  • Ohio
  • Oklahoma
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Virginia

Does QMedic make a good medical alert?

We like that Qmedic’s monitoring centers are in the United States, and the company offers plans for both your home and when you’re on the go — in-home systems have a good range, and mobile systems come with a long battery life. QMedic clients include Aetna, AmeriHealth, Anthem, Blue Cross Blue Shield, UnitedHealthcare and Wellcare, as well as other Medicaid, D-SNP and ASO programs.

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Qmedic Reviews

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    Customer ServiceStaff

    Reviewed April 15, 2026

    Works effortlessly. You wouldn't know it was even there. No noise; absolute quiet. I use the wristband. No problem. Completely waterproof, even though the rubber band fell off and would not go back on, one week after receipt. There is no identifying logo or company name so that is strange - no phone number, address, or email. When needed to reach, though, they were right there ready to help and did.

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    Customer ServiceFall DetectionStaffEase of Use

    Reviewed March 29, 2026

    I’ve been using a QMedic device for a while now and it’s been very helpful. I wear the necklace most days, whether I’m at home or out running errands, and it’s comfortable and easy to use. What I like most is that if I need help, I can just press the button and I’m talking to a real person right away. It’s not a recording or anything like that, which I really appreciate. I also like having the fall detection, just in case. It gives me a little extra confidence, and my family feels better knowing I have it too. Anytime I’ve had a question, customer service has been very kind and easy to talk to. That goes a long way. It’s just one of those things that makes you feel a little safer day to day, and that means a lot.

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      Tech

      Reviewed Feb. 27, 2026

      Hunter ** at QMedic was great to work with! He came out to our senior apartment building, walked our residents through the process and even came back out to personally deliver the devices and make sure they could all connect ok. He has continued to reach out, ensuring our residents have everything they need. LHA is thrilled to be working with Hunter and QMedic!

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      MaintenanceStaffRates

      Reviewed Jan. 22, 2026

      Not happy with Smartwatch devices. They are glitchy and shut down in the shower. Rep was not professional enough for me. Very judgmental about what I can and can't see on the watch. I Got a replacement and the heart rate measurement, the pedometer tracker, and the weather did not work on the replacement watch although the rep told me they checked the device and said everything worked. He wants the send me a device I don't want. I will not accept it and will be ending my service and moving on elsewhere.

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      Qmedic Company Information

      Company Name:
      Qmedic
      Year Founded:
      2010
      Address:
      44 School Street, Suite 350
      City:
      Boston
      State/Province:
      MA
      Postal Code:
      02108
      Country:
      United States
      Website:
      www.qmedichealth.com