LifeStation Reviews
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About LifeStation
LifeStation has more than 40 years of experience in the medical alert industry. The company provides medical alert technology to help seniors live safely and independently. Its systems include 24/7 U.S.-based monitoring through LifeStation’s TMA Five Diamond-certified and FM-approved response center.
- Optional fall detection
- No long-term contract required
- GPS capabilities
- 30-day money-back guarantee
- Some bulky devices
- $99.95 upfront fee
- Few accessory options
Helpful Reviews
LifeStation medical alert systems

LifeStation Sidekick Home
$36.95 to $52.95 per month
The pendant is waterproof and weighs less than a half-ounce. It works up to 600 feet away from the base unit. The battery typically lasts up to four years.

LifeStation Sidekick Mobile
$40.95 to $56.95 per month
The waterproof device is about the size of a credit card and weighs 1.4 ounces. It comes with GPS capabilities and optional fall detection. The battery lasts up to 5 days on a full charge.

LifeStation Sidekick Smartwatch
$48.95 to $56.95 per month
The water-resistant watch has a built-in pedometer, weather forecaster, heart rate monitor and enhanced location services. Must be charged daily.

LifeStation Pearl
$50.90 to $58.85 per month
This is a light, GPS-enabled medical alert device that provides mobile access to emergency responders without a landline. Fall detection is included.
LifeStation medical alert devices
All LifeStation equipment is UL-listed. The company tests devices before shipping them to customers, and faulty equipment will be replaced at no charge.
- Two-way communication console: The emergency console plugs into an outlet in your home. When you push the help button, the device contacts LifeStation’s Care Center and activates two-way voice communication. The base unit has a 32-hour battery backup that keeps it working during power outages.
- Medical alert button: The help button is a small, waterproof device. It can be worn on a pendant around your neck or on a bracelet around your wrist. Pressing the button sends a signal to your in-home emergency console and contacts the care center.
- Lockbox: If you cannot answer the door for medical responders and caregivers, they can get in with the code in the lockbox outside your door.
LifeStation pricing
Starting monthly costs at LifeStation range from $36.95 to $50.90, depending on the system you choose. All LifeStation products are subject to a $99.95 upfront activation fee.
Shipping is $12.50 if you opt to make monthly payments. Quarterly payments include free shipping, as do annual payments, which also include one free month.
| System | Monthly starting cost | With protection plan | With fall detection |
|---|---|---|---|
| Sidekick Home | $36.95 | $44.95 | $52.95 |
| Sidekick Mobile | $40.95 | $48.95 | $56.95 |
| Sidekick Smartwatch | $48.95 | Included | $56.95 |
| Pearl | $50.90 | $58.85 | Included |
LifeStation discounts
Aetna members are eligible for discounts of up to 30% on LifeStation plans. Other insurance holders may also be eligible for a discount.
LifeStation offers special pricing for Veterans of Foreign Wars (VFW) members. Plans start at $19.95 per month for in-home systems, $25.95 per month for wireless in-home systems and $29.95 per month for mobile systems, at the time of publishing.
How does LifeStation compare?
Compare LifeStation to similarly rated medical alert companies.
| Company | Monitoring fees | Equipment cost | Activation fee | Fall detection | |
|---|---|---|---|---|---|
![]() LifeStation | Get Pricing | $36.95 to $50.90 | $0 | $99.95 | |
![]() Lifeline | Learn More | $37.95 to $49.95 | $0 | $99.95 | $15 per month |
![]() ADT Medical Alert | Get Pricing | $31.99 to $41.99 | $0 (excludes add-ons) | $99 | $33 per quarter |
![]() Medical Guardian | Get Pricing | $31.95 to $46.95 | $149.95 to $199.95 | $0 | $10 per month |
![]() Life Alert | Get Pricing | Not disclosed | $0 | Not disclosed |
LifeStation FAQ
Where are LifeStation’s monitoring centers?
LifeStation has TMA award-winning, UL-listed, CSAA Five Diamond senior alert monitoring centers in New Jersey and Texas.
What is LifeStation’s average response time?
Reaching dispatchers takes about 20 seconds after the medical alert has been triggered.
Do you need to have the internet for LifeStation medical alerts?
No, LifeStation cellular systems operate off AT&T towers.
Does LifeStation offer installation services?
No, systems are designed to simply plug into an outlet. The LifeStation customer service department is available to talk you through the setup.
Still have questions?
Is LifeStation a good medical alert company?
Overall, LifeStation receives positive feedback for its features and reliable service, with a few complaints related to aesthetics and comfort.
Reviewers express satisfaction with LifeStation devices, especially GPS features. Positive reviews also mention that the operators are prompt and courteous. However, some customers say the devices are oversized and heavy.
LifeStation has several notable features we appreciate. Its monitoring center holds TMA Five Diamond and FM Approval certifications, and customers get a 30-day money-back guarantee.
LifeStation Reviews
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LifeStation Company Information
- Company Name:
- LifeStation
- Year Founded:
- 1976
- Address:
- 2 Stahuber Avenue
- City:
- Union
- State/Province:
- NJ
- Postal Code:
- 07083
- Country:
- United States
- Website:
- www.lifestation.com






