STAAR Alert Reviews

Excellent service. Fred installed my device easily. Explained everything and we tested the system. He was prompt. Friendly and courteous. He was well prepared and knew how to get a signal quickly. Highly recommended.

Jeffrey ** showed me how to use the the STAAR Alert necklace. Informed me on how it works and all that it can do. Very good instructions. He explained that it had a GPS and that I could take it anywhere with me. To a store or shopping, on a walk, to my family's home and it will be working for me the whole time. If I need help anywhere I can push the button and staar alert will know where I am and send help. Very impressed.

I just received my watch from Sasha. She was very helpful and knowledgeable. Thank you so much Sasha. She made it very comfortable for me to understand how to use the watch. Beautiful customer service by Sasha

NY service technician Samuel was very pleasant and professional and made up for the wrong I received. For Scott did not show up or call. The service is superb and I very much enjoy the service provided.

Mark came to my house for the initial setup and was wonderful. Explained everything so that we could understand it and made us all feel comfortable as well as he came back twice after that and was wonderful.

Scott came to my place today to set up my device. He did a fantastic job setting it up and explaining in detail how to use it. He was very thorough, knowledgeable, and friendly. He came on time and called before he came to make sure it was ok. I feel comforted knowing I have this device but hope I never have to use it. I would give Scott ten stars if I could.

Hi this afternoon a gentleman by the name of Fred came out to install my life alert, and I had to write this review due to the fact that I have never had somebody so kind and so comfortable to be around and I felt comfortable to ask him any questions that I had And he explained them in detail very well! Fred is a wonderful employee y’all have in my opinion, and he deserves a pat on the back! But he is a very respectful gentleman and a very good employee. Thank you for your time.

So , I just had my mom hooked with Staar Alert, the fella (Fred) was super helpful, and answered all my questions thoroughly. He was / is very professional, and easy to talk to. Didn't take long to set the equipment up. Fred deserves a raise. 👏🏻

My technician Sam was so informative and helpful. Explained everything so I knew what to do. The sound from the device is clear. The person on the other end spoke so that it could be understood. Will definitely recommend this company.

Ena was fantastic, technician for Staar Alert was the greatest, she had set up the initial device which after a week we found out would not work well for me and my mobility issues so she had to come back to swap to the watch. It was smooth, She was very educational in teaching me the first one and this one and made sure I understood the new device before she left, she even was kind enough to put up with my over talkative dog while teaching me both times. Just a fantastic introduction to a product I have to use now. Even calling the main number the people there are kind and fantastic no matter what the questions are and make sure you are ok before you hang up. Ena gets a 5star plus from me and tiGGer, and thank you guys for making my situation a bit safer and easier.