- Number of plans
- 3
- Service fees
- $100 or $125
- Starting costs
- $29.99
American Home Shield’s plans include coverage for up to 24 major systems and appliances and cover more than 2 million members nationwide. You can also customize a plan to fit your needs by tailoring your service fee or opting for additional coverage. Claims can be made by phone or online through the portal, and repairs are backed by a 30-day guarantee.
We’ve compared this company’s plans based on select coverage items below.
Coverage | ShieldSilver | ShieldGold | ShieldPlatinum |
---|---|---|---|
Air conditioning | |||
Heating | |||
Plumbing | |||
Electrical | |||
Ductwork | |||
Sump pump | |||
Water heaters | |||
Interior plumbing lines | |||
Interior electrical lines | |||
Exterior sewer lines | |||
Exterior water lines | |||
Refrigerators | |||
Dishwashers | |||
Oven | |||
Range | |||
Cooktop | |||
Built-in microwaves | |||
Built-in food centers | |||
Garbage disposals | |||
Trash compactors | |||
Ice maker | |||
Instant hot/cold water dispensers | |||
Range exhaust hood | |||
Kitchen exhaust fan | |||
Clothes washers | |||
Clothes dryers | |||
Toilets | |||
Whirlpool bathtub | |||
Faucets | |||
Ceiling fans | |||
Attic fan | |||
Central vacuums | |||
Doorbells | |||
Garage door openers | |||
Roof leak repairs | |||
Main breaker | |||
Plumbing stoppages | |||
Home electronics | |||
Smoke detectors | |||
Jetted tub components | |||
Type | Systems | Combo | Combo |
Monthly cost | $29.99 or $39.99 | $49.99 or $59.99 | $79.99 or $89.99 |
Annual cost | N/A | N/A | N/A |
Service call fee | $100 or $125 | $100 or $125 | $100 or $125 |
Monthly cost | $29.99 | $49.99 | $79.99 |
Monthly cost | $39.99 | $59.99 | $89.99 |
Monthly cost | N/A | N/A | N/A |
Plan names | N/A | N/A | N/A |
Monthly premium cost | $29.99-$39.99 | $49.99-$59.99 | $79.99-$89.99 |
Annual premium cost | N/A | N/A | N/A |
Plan name | ShieldSilver | ShieldGold | SheldPlatinum |
Reviews for American Home Shield in Missouri are extremely positive. Looking at the local reviews submitted in our analysis period, AHS has more than 24 times as many 5-star reviews as 1-star reviews, and that’s not an anomaly — it also has the most total local reviews of the companies on this guide.
Robin from St. James wrote, “We're very happy with the great service that we've gotten since we've had American Home Shield.”
“Having a home warranty saved me 590-something dollars for the parts and the repair,” shared Michael from St. Robert. “I submitted the claim to American Home Shield on a Saturday morning, and the AC guy contacted me within an hour and set up an appointment for Monday morning.”
Jacqueline from St. Louis had a bad experience with another home warranty company, but AHS proved different: “I had a different warranty company before … and I did not like them. Every time they came to my house, they were so rude. So, I switched to American Home Shield to get better providers. … They did a good job and were very thorough. The contractor that came out was great.”
Kris from Prairie Village, Kansas (a town that borders Missouri), had a policy with AHS for 10 years but wasn’t happy with the communication after making an air conditioning claim: “My AC went out 9 days ago and it is July in Kansas which means the humidity is basically the same as the outside temperature. I have called several times each day and they are still unable to give me a timeline of when it will be fixed.”
Kris said, “The temperature is an actual health risk right now, so I’ve had to vacate my home and the humidity is murdering my hardwood floors and home office equipment. They won’t even let you talk to a supervisor when you ask. Just put you on hold for three minutes and then tell you the supervisors are too busy. You’re better off saving the monthly premium and handling equipment problems yourself.”