We’ve compared coverage plans, contract lengths, service fees and local reviews to help you choose the best home warranty in Massachusetts. According to our analysis, the best option for a home warranty in the Bay State is Choice Home Warranty. We picked American Home Shield as the best for custom policies, and ARW Home is our pick for customer service.
Our research team compared dozens of companies and chose our top picks based on factors including available plans, customer reviews, coverage limits and price.
Read our full methodology for details on how we selected the best home warranty companies. Our picks may be Authorized Partners that compensate us, but this does not affect our recommendations or evaluations. Our publishing policy ensures that the journalistic content and user reviews on ConsumerAffairs remain independent of commercial influences.
| Company | Customer rating | Starting costs | Service fee | Covered systems | Covered appliances | Available plans | Roof leak coverage? | |
|---|---|---|---|---|---|---|---|---|
 | 4.0
69,807 reviews
69,807 reviews
| $46.83 | $100 | 9 | 8 | 2 | Add-on | Get a Quote |
 | 3.8
106,659 reviews
106,659 reviews
| $29.99 | $100 or $125 | 14 | 9 | 3 | Add-on | Get a Quote |
 | 3.8
2,616 reviews
2,616 reviews
| $49.99 | $125 | 8 | 8 | 3 | Add-on | Get a Quote |
Below are our favorite home warranty companies in Massachusetts, based on local reviews and company offerings.
Jump into our guides and start learning
Buying a home warranty in Massachusetts involves some quirks that are important to understand before shopping. However, once you’re familiar with the peculiarities of choosing a home warranty in Massachusetts, you might want to check out our other useful resources, including our home warranty coverage article. You can also check out our nationwide home warranty guide for more general information.
Home warranties typically cost from $30 to $90 per month, depending on the plan and any add-ons.
Jump to insightAccording to our analysis of reviews on our site, Massachusetts homeowners prioritize cost, speed and service quality when choosing a home warranty.
Jump to insightMassachusetts has strong consumer protection laws for home warranties. This can help protect you from shady companies.
Jump to insightAfter collecting quotes from 22 national home warranty companies, we found that home warranties typically cost from $30 to $90 a month. This is a wide range, of course, and your cost ultimately depends on what type of coverage and add-ons you select.
There are a few ways to tailor your bill to fit your budget. In some cases, you may be eligible for a discount if you choose to pay a certain amount upfront or in bulk. Also, if the company offers a customizable service fee, you can usually raise your fee to get lower monthly premiums or vice versa.
Massachusetts has an interesting quirk: Most housing deals involve an attorney. This isn’t common practice, although it’s not unheard of. These attorneys make sure everything is fair and equitable on both sides, including a home warranty if it’s part of the deal.
However, you don’t have to be in the middle of a real estate transaction to buy a home warranty in Massachusetts. Homeowners and landlords can add policies at any time, usually without an inspection requirement.
Otherwise, buying a warranty in Massachusetts is similar to buying one anywhere else in the U.S. Before buying a home warranty, ask yourself:
Your answers to these questions can help ensure that you get the right policy for your needs.
What Bay Staters say about home warranties
In reviews on our site, we found that Massachusetts homeowners prioritize cost, speed and service quality when choosing a home warranty. They appreciate getting exactly what they pay for — like Dudley in Worcester: “The agent did exactly what he was supposed to come out to do. The fee was reasonable. There was no attempt to add additional layers of cost from their side.”
Even though Helen in Lancaster experienced some delays initially, she was happy with the customer service and gave the warranty company a 4-star rating overall.
Massachusetts has thorough legislation surrounding home warranties and service contract providers. This legislation is designed to protect consumers from abusive practices.
Based on state law, home warranty companies in Massachusetts must:
All home warranty providers in Massachusetts must also register with the Division of Insurance and obtain insurance on the contracts they’ve issued, sold or offered for sale in the commonwealth.
These companies are also required to file a $25,000 surety bond with the Massachusetts Division of Insurance. This means that if the provider fails to pay its obligation under the contract, an insurance company will step in to provide coverage for you.
On Mass.gov, you can check a company’s registration or send in any grievances, like failure to pay for a covered repair, long wait times or lack of communication. To file a claim, you’ll need to make sure you have the following information available:
The Division of Insurance will notify the company directly and handle your claim from there.
Each company sets its own rules surrounding how to cancel one of its warranties. However, most follow a pretty similar structure in that they require a written request for cancellation. This can generally be sent via email or traditional mail.
Some companies have rules on how soon in advance the written cancellation must be sent before the end of a contract or the start of a renewal. For example, some companies will automatically renew your policy unless you cancel far enough in advance. In some cases, you may be eligible for a prorated refund of any coverage not used; other companies may charge a cancellation fee.
Read your contract thoroughly to understand how cancellation works before you sign up.
ConsumerAffairs carefully collects in-depth, verified reviews to tell each customer’s experience with a company. We believe customer experiences are a crucial indicator when evaluating companies, so these reviews are a significant factor when selecting our top picks.
To choose the top home warranty companies in Massachusetts, we started with the popular providers listed in our main home warranty guide. First, we narrowed it down to the ones available in Massachusetts. We then weighted several key features to get our final rankings:
ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this guide include:
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| Company | Customer rating | About | Learn More |
|---|---|---|---|
| 4.0
69,807 reviews
| Offers two plans with basic or comprehensive coverage. Plans start at $46.67 per month with an $85 service call fee. Optional coverage for limited roof leaks, pools and spas available. Make a claim online 24/7. | Get a Quote |
 | 4.1
11,918 reviews
| Offers system, appliance and combination home warranty plans. Service fees start at $100. Monthly fees range from $34.99 to $61.99. All work backed by a 180-day guarantee. Not available in all states. | Get a Quote |
| 3.8
106,659 reviews
| Three home warranty plans in 48 states. Unavailable in Alaska or Hawaii. Plans start at $29.99/month with a $125 service fee. No coverage limits on systems; up to $6,000 on appliances. | Get a Quote |
 | 3.8
15,368 reviews
| Appliance, system and combination plans available. Plans start at around $45 a month. Roof coverage included for some plans. Special promotions include free extra months on your contract and annual pay discounts. | Get a Quote |
| 3.8
2,616 reviews
| Flexible and affordable plans for home systems and appliances. Add-on coverage for water/sewer and electronics. 15,000+ local licensed technicians serve nationwide. File a claim and request service 24/7/365 online or by phone. | Get a Quote |
 | 3.5
1,051 reviews
| Coverage starts at $1 a day. Customizable plans. Extensive technician network. Additional property discounts. Set per-claim fees. 60-day workmanship guarantee. Offers month-to-month coverage and longer-term plans. | Get a Quote |
 | 1.8
1,971 reviews
| A la carte options for customized coverage. Local, licensed technicians complete repairs. Guarantees repairs for one year. 24/7 claims hotline. Appliance coverage is available. Plans start at $7.99 a month. | Read reviews |
 | 1.4
2,262 reviews
| Available in 47 states and Washington, D.C. Guarantees repairs for duration of contract. Covers up to 18 systems and appliances, including electronics like smartphones. Low coverage caps on some systems and appliances. | Get a Quote |
 | 1.3
299 reviews
| Basic coverage includes systems and appliances with monthly costs averaging about $40 per month. Select 7-Star Upgrade coverage or optional add-ons to customize your coverage. Deductibles range between $75 and $100. | Read reviews |
 | 1.2
3,995 reviews
| Offers two combination plans that cover more than 20 systems and appliances. Pricing starts at $48.33 with deductibles of $75 and $100. Drywall, doorbell and burglar and fire alarms are included in coverage. | Read reviews |
 | 1.1
6,685 reviews
| Provides coverage for major systems and appliances. Premiums range from around $19 to $50 per month with an $85 to $125 deductible. Kitchen-only plan and roof leak coverage available. Offers structural warranties for new homes. | Read reviews |
 | 1.1
301 reviews
| Offers in-home service for repairs of qualifying appliances. The Service Protection Advantage plan, which provides extended warranties for any GE appliances, is provided through Assurant, Inc. | Read reviews |
 | 1.1
1,910 reviews
| Offers two plans covering select systems and appliances. Costs start at $87.42, with a standard service call fee of $75. Coverage options vary by location. Add-on coverage is also available. | Read reviews |
 | 1.0
812 reviews
| Choose from two plans to cover systems and appliances. Available add-ons include roof coverage. Premiums vary by state, but expect to pay about $50 per month for standard coverage, with deductibles from $65 to $125. | Read reviews |
 | 1.0
381 reviews
| Offers home warranty packages for basic appliances and major systems. Pay around $50 a month for a combo plan and $75 per service visit. 90-day guarantee on parts and 30-day guarantee for labor. | Read reviews |
