Best Home Warranties in Jacksonville, FL

We compared 17 companies and chose the top home warranty providers

    • Best overall
      Regency Total Warranty
      4.3(955)
    • Value
      American Home Shield
      3.7(108,322)
    • Claims handling
      Old Republic Home Protection
      3.9(2,016)
    +1 more

    Best Home Warranties in Jacksonville, FL

    According to recent customer feedback from local homeowners, Regency Total Warranty comes out on top as the best home warranty company in Jacksonville. American Home Shield is a reliable pick If you’re looking for affordable protection, and Old Republic Home Protection stands out for a smooth claims process.

    Why trust ConsumerAffairs?
    • Our recommendations are based on what reviewers say.
    • 4,766,886 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.

    Our 4 home warranty company picks in Jacksonville

    1. Best overall: Regency Total Warranty
    2. Best value: American Home Shield
    3. Best claims handling: Old Republic Home Protection
    4. Best for quick service: Choice Home Warranty

    Our research team vetted home warranty companies that are rated by hundreds of customers in Florida. We choose the best home warranty in Jacksonville by comparing local reviews, plans, costs, coverage caps and labor guarantees.

    Read our full methodology below for all the details. Our picks may be Authorized Partners that compensate us, but this does not affect our recommendations or evaluations.

    Compare home warranty companies

    Our 4 Jacksonville home warranty company picks

    Learn more about our top picks for the best home warranty companies, based on real, verified reviews from customers in Jacksonville and Florida as a whole on ConsumerAffairs.

    Regency Total Warranty
    Plans available
    2
    Service fees
    $60 to $100
    Starting costs
    $39.99
    Labor guarantee
    Unclear

    We chose Regency Total Warranty as the best overall because Jacksonville customers consistently describe straightforward claims, fair deductibles and attentive service. 

    Regency’s EssentialGuard and TotalGuard plans both include systems and appliances, providing options that meet the needs of local homes. The company’s proactive communication and focus on customer satisfaction make it a stand-out for new buyers and those switching from other providers.

    What to consider: Regency is a newer home warranty company that’s only been in business since 2024.

    Pros
    • Both plans cover systems and appliances
    • Reasonable starting costs
    Cons
    • No electronics plan
    • Some water heater exclusions

    Regency’s two plans offer different degrees of coverage for your home’s systems and appliances. Costs start at $39.99 per month, with a potential savings of $50 per year if you pay annually.

    • EssentialGuard: Covers three home systems and 10 appliances. Starts at $39.99 monthly or $429.99 annually.
    • TotalGuard: Covers five home systems and 14 appliances. Starts at $45.83 per month ($499.99 per year).

    Add-ons and discounts

    • Optional add-ons
      • Pools and spas
      • Well pumps
      • Sump pumps
      • Central vacuums
      • Limited roof leaks
      • Septic systems
      • Second refrigerators
      • Stand-alone freezers
      • Septic tank plumbing
    • Discounts: Seasonal promotions; limited roof leak protection

    Customers in Jacksonville recommend Regency Total Warranty for its professional customer service, quick repairs and affordable, easy-to-understand coverage plans.

    American Home Shield
    Plans available
    3
    Service fees
    $100 or $125
    Starting costs
    $29.99
    Labor guarantee
    30 days

    American Home Shield delivers a broad set of protection at a competitive price. It’s a strong choice for Jacksonville homeowners who want maximum coverage for their dollar. The company provides high coverage caps, an easy claims process and the flexibility to file claims through an app.

    You can even talk to a tech via live video chat, possibly saving you the need to pay a service call fee. 

    What to consider: AHS doesn’t have as many add-on options as other home warranty companies, so it’s harder to customize your plan.

    Pros
    • Easy claims process
    • High coverage limits
    • Covers rust, corrosion and sediment damage
    • Cancel at any time
    Cons
    • Occasional service delays
    • Relatively high service fees

    Base plans from AHS start at $29.99 a month. You can choose a $100 or $125 deductible, but be aware that this affects your monthly cost. All plans have a total limit of $50,000 per agreement term.

    • ShieldSilver ($29.99 or $39.99): Covers 14 major systems, including heating, cooling, electrical and plumbing. This plan has a $5,000 limit per covered HVAC system.
    • ShieldGold ($49.99 or $59.99): Covers 24 appliances and systems, including kitchen and laundry equipment. It also has a $5,000 limit per covered HVAC system and limits each covered appliance to $2,000.
    • SheldPlatinum ($79.99 or $89.99): The most comprehensive plan. It has the same HVAC system limit but raises the annual per-appliance limit to $4,000 and includes roof leak coverage up to $1,000.

    Add-ons and discounts

    • Optional add-ons
      • Septic pump: $4.99
      • Roof leak repair: $9.99
      • Well pump: $9.99
      • Guest unit: $12.99
      • Electronics protection: $14
      • Pool and spa: $20.99
    • Discounts: AARP and military service; $50 discount for covering multiple properties

    American Home Shield customers in Jacksonville praise the extensive coverage, helpful technicians and easy claims process. Some reviewers report frustration with miscommunication, though.

    3x Award Winner
    Selected for having one of the highest satisfaction rates for Best Customer Service, Best Overall Value and Best Overall Process
    Best claims handling

    Old Republic Home Protection

    Old Republic Home Protection
    Plans available
    3
    Service fees
    $100 or $125
    Starting costs
    $50
    Labor guarantee
    None specified

    Old Republic Home Protection is our pick for best claims handling. The company offers a variety of customizable combo plans and enjoys consistently positive experiences shared by Florida residents. The company’s clear pricing and range of contract terms make it a flexible fit for many homeowners.

    What to consider: Price promotions are common, but be prepared for rates to go up after your first year of coverage.

    Pros
    • Clear pricing
    • Discounts available
    Cons
    • No guarantee of coverage if you choose your own contractor

    Old Republic plans start at $50 per month. All plans are combination plans, meaning coverage includes a selection of both appliances and systems rather than one or the other.

    Service fees are either $100 or $125 — you’ll have to decide if you’d rather pay a higher service fee and lower premiums each month or a lower service fee and higher monthly premiums. Contracts range from one to five years.

    • Basic: $50 a month (lower service fee) or $55 (higher fee). Coverage includes 22 basic systems and appliances.
    • Deluxe: $55 or $60, depending on your service fee. Coverage includes everything in the Basic plan plus six additional items.
    • Elite: $75 or $80 (varies by service fee). Coverage includes everything in the Deluxe plan, plus increased plumbing coverage.

    Add-ons and discounts

    • Optional add-ons
      • Second refrigerator: $4.17
      • Septic system: $6.25
      • Roof leak repair: $8.33
      • Well pump: $8.33
      • Pool and spa: $20.00
    • Discounts: First-year decreased rates; seasonal promotions

    Jacksonville reviewers like Old Republic’s fast response times, courteous technicians and reliable AC service. However, some reviewers raise concerns about rising costs.

    Best for quick service

    Choice Home Warranty

    Choice Home Warranty
    Plans available
    2
    Service fees
    $100
    Starting costs
    $46.83
    Labor guarantee
    60 days

    Choice Home Warranty earns our recommendation for fast service due to its commitment to responding to service requests within four hours. Jacksonville homeowners have praised the company’s network of professionals, quick resolution times and straightforward sign-up process.


    What to consider: Choice doesn’t offer an appliance-only or systems-only plan, so your only option is a combination plan. You also can’t choose a higher service fee in exchange for lower premiums (or vice versa).

    Pros
    • Optional roof leak coverage
    • No transfer fee
    • 24/7 customer service
    Cons
    • $500 roof repair cap

    Choice plans start at $49.17 per month, and Total plans start at $57.50 per month. Both have a flat $100 service fee. Contracts last one year — expect to pay a $50 cancellation fee if you cancel early. However, you can transfer the contract with no penalty.

    • Basic: Covers 14 systems and appliances, including heating, electrical and plumbing.
    • Total: Includes everything in the basic plan and covers your washer and dryer, refrigerator and air conditioning system.

    Add-ons and discounts

    • Optional add-ons
      • Ice maker: $2.08
      • Second refrigerator: $3.33
      • Stand-alone freezer: $3.33
      • Sump pump: $3.33
      • Central vacuum: $3.33
      • Septic tank pumping: $5.42
      • Roof leak repair: $5.83
      • Well pump: $8.33
      • Sprinkler system: $8.33
      • Septic system: $10
      • Pool and spa: $15
      • Additional spa: $15
    • Discounts: Reduced premiums with annual payments; free extra month

    Choice customers in Jacksonville praise the company’s quick claim responses, professional technicians and easy online processes, but several report issues with unexpected out-of-pocket costs.

    Home Warranties in Jacksonville, FL Buyers Guide

    Jump into our guides and start learning

    Top Picks

    See who reviewers like

    Regency Total Warranty logo
    American Home Shield logo
    Old Republic Home Protection logo
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    Simplify your search

    Compare plans tailored to your home & budget.

      Homeowners in Jacksonville battle constant AC strain from high humidity and roof leaks from frequent, heavy rains. A home warranty provides a predictable budget for these common and costly coastal living issues.

      Key insights

      In Jacksonville, a home warranty's value is measured by its high-limit AC coverage and its options for roof leak protection.

      Jump to insight

      Jacksonville home warranty plans cost $30 to $90 per month on average. Your rate depends on the coverage level, your service fee and add-ons.

      Jump to insight

      Roof leak repair isn’t always available as an add-on. When it is, it usually comes with strict payout caps.

      Jump to insight

      How to choose a home warranty in Jacksonville

      Selecting a home warranty in Jacksonville involves more than just picking the lowest price. You’ll want to ensure your plan delivers the right protection for your home’s specific needs. Here’s how to evaluate your options and make a confident decision:

      1. Decide what coverage you need

      Begin by deciding whether your primary concern is appliances, systems or both. If your AC, water heater and plumbing are older or frequently used, a combo plan offers the most financial security.

      An HVAC plan with a high payout limit is essential in Jacksonville. Pay close attention to coverage for failures caused by humidity, such as clogged drain lines or overworked compressors.

      2. Compare costs

      Don’t let a low monthly premium fool you — the real value is in how much coverage you get for your dollar. Compare service fees, which usually run $75 to $125 per visit, and factor in how often you might need to file claims.

      Don’t feel locked in if you don’t feel your company is providing good value. Miami resident Novak found they could save more by switching providers and said, “We have recently changed our home warranty to Regency Total Warranty because of their coverage area and the protection plan prices.” 

      In Jacksonville, investing in a mid- to high-tier plan to get better AC coverage is a wise choice. A cheap plan with a low payout cap for your cooling system is a poor value in a city where your AC runs more than half the year.

      Check for coverage caps and the costs of valuable add-ons, since these can quickly increase your annual spend but provide critical peace of mind.

      3. Review sample contracts

      Always review sample contracts to fully understand what’s included and excluded. Look for any language about preexisting issues, cosmetic wear or improper installation.

      While direct hurricane damage is an insurance matter, you want a plan that covers mechanical failures exacerbated by the salty, humid environment.

      Jacksonville's coastal climate accelerates rust and corrosion, especially on outdoor AC units and plumbing exposed to the salty air. Most plans exclude damage caused by rust and corrosion, but some companies (like American Home Shield) will cover it. 

      4. Read customer reviews

      Customer reviews are your window into what it’s like to actually use a provider. Look for feedback from Jacksonville and other Florida coastal cities for the most accurate perspective.

      Look for comments on how quickly companies dispatch AC technicians in the peak of summer and how they handle claims for roof leaks. Positive reviews often mention smooth claims and quick contractor response, while negative reviews typically mention delays or denied claims.

      Florida resident, Marguerite, was grateful for her AC coverage with Old Republic and said, “Living in Florida with high humidity can be challenging when the AC malfunctions, so their quick response was much appreciated.” 

      » MORE: Questions to ask a home warranty company

      How much does a home warranty cost in Jacksonville?

      The average annual cost of a home warranty is $684 as of June 2025. In Jacksonville, expect to pay between $360 and $1,080 per year for home warranty coverage, depending on your plan and any add-ons you choose.

      Cost range by home warranty provider

      ProviderMonthly premium rangeService call fee
      Regency Total Warranty$39.99 to $45.83$60 to $100
      American Home Shield$29.99 to $89.99$100 or $125
      Old Republic Home Protection$50 to $80$100 or $125
      Choice Home Warranty$46.83 to $54.75$100

      Monthly or annual premiums

      You can usually pay for your home warranty monthly or annually. Monthly payments make budgeting easier, while annual payments are often discounted. The final amount depends on your provider, plan level and add-ons.

      Service call fees

      Each service request comes with a fee, much like a deductible, which typically ranges from $75 to $150 per visit. This covers the technician’s trip and diagnosis.

      Add-on coverage

      You can tailor your plan with add-ons, such as pool, spa or roof leak protection. These extras run from $2 to $25 per month, depending on the item.

      Other home warranty cost factors

      • Home size and type: Larger properties tend to cost more to protect.
      • Level of coverage: Basic plans are more affordable but offer less protection.
      • Location: Jacksonville’s coastal environment, which accelerates system wear, also plays a role in pricing.
      • Discounts: Look for annual payment discounts or seasonal deals.

      Example: total annual home warranty costs

      • Systems coverage ($55 per month): $660 per year
      • Add-on for roof leak repair ($10 per month): $120 per year
      • Three claims ($100 service fee): $300
      • Total: $1,080 per year

      What does a Jacksonville home warranty cover?

      Jacksonville home warranty providers generally offer three types of plans: appliance, systems and combination plans.

      Appliance plans protect items like refrigerators, ovens and washers, while systems plans cover essentials like AC, plumbing and electrical. Combo plans provide the broadest protection and highest coverage caps.

      In Jacksonville, where thunderstorms and tropical systems are common from June through November, roof leak coverage is an essential add-on to protect against heavy rains and tropical storms. Pool and spa equipment coverage is another common add-on, along with septic system coverage for homes not on a municipal line.

      Other popular add-ons include sump pumps, well pumps and second refrigerators. Read the fine print to know exactly which items are included and where coverage caps apply.

      » MORE: Tips for getting the most out of your home warranty

      How much can you save with a Jacksonville home warranty?

      The savings from a home warranty depend on what actually breaks down. A single major repair can quickly exceed what you’d pay in annual premiums and service fees, making the warranty worth the cost. Potential savings also depend on the levels of coverage and provider.

      The Consumer Financial Protection Bureau suggests saving 1% to 3% of your home’s value annually for repairs, often more than the $700 to $1,200 a home warranty would cost. If you avoid even one big-ticket repair, your plan will likely pay for itself.

      Average repair/replacement costs for covered items

      In a city like Jacksonville, where long, hot summers strain HVAC systems and some of the state's hardest water damages water heaters and plumbing, the potential for costly repairs is high. Keep in mind that roof leak coverage is usually capped at under $1,000. Here's what you'll pay for the most common repairs and replacements in Jacksonville without a home warranty:

      FAQ

      How does a home warranty work?

      A home warranty is a service contract for home systems and appliances. You pay each month or year for coverage. If something breaks, you file a claim and pay a service fee. The company sends a technician and pays them to fix it. If repair isn’t possible, the provider helps pay to replace it.

      Coverage depends on plan details, and there are limits to how much the company will pay for each covered item.

      Is a home warranty worth it in Jacksonville?

      Buying a home warranty can make sense if you’d like to shield yourself from sudden repair or replacement costs. Many homeowners appreciate the peace of mind, since a major breakdown or appliance failure won’t mean a large, unexpected bill.

      The near-constant use of AC systems in Jacksonville makes a major breakdown more probable. A warranty protects you from the sudden, high cost of an HVAC repair.

      What does a home warranty not cover?

      Most home warranty plans don’t cover preexisting conditions, improper installation, cosmetic damage and items still under a manufacturer’s warranty. Routine maintenance, landscaping and structural items like walls or windows are excluded.

      Limits apply, too. A repair for a certain appliance might be capped at $500, leaving you to pay beyond that.

      For example, a home warranty in Jacksonville will not cover mold removal that resulted from a leaky AC handler. It would only cover the mechanical repair of the AC unit itself.

      Methodology

      The ConsumerAffairs Research Team used a data-backed process informed by expert editorial judgment and verified customer reviews. We started with home warranty companies available in Jacksonville, then evaluated which performed best for local residents.

      We prioritized real customer experiences in Jacksonville and also gave extra weight to reviews from Florida. National reviews were also considered, but with much lower weighting. Our review evaluation focused on seven satisfaction drivers:

      • Technician quality
      • Customer service
      • Claims handling
      • Punctuality and speed
      • Coverage
      • Value
      • Refunds and payouts

      In addition to reviews, we compared the companies on:

      • Coverage options: We broke down each company’s home warranty plans to ensure they offer multiple coverage options to fit a variety of needs.
      • Plan flexibility: Customizing a plan can tailor it to your needs and help you save money. We checked to see what customization options each company offers, including the ability to select a service fee and the number and cost of add-on coverages.
      • Cost: Costs for home warranty plans vary based on the size of the home and the type of coverage, but we confirmed our top picks’ prices are competitive in the home warranty industry.
      • Service call fee: We looked at the service fee each company charges to send a technician to your house to ensure our top picks are in line with industry standards.
      • Service guarantee: The longer a company guarantees its repairs, the more protection you get if the same issue comes back. We considered how each provider backs its workmanship.

      Not sure how to choose?

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