BFS Home Warranty Reviews

Home warranties from BFS are valid for 12 months from the purchase date or receipt of the contract, as applicable. BFS has three plans: Basic, Deluxe and Premium. It also offers a number of add-on services you can add to any plan. Plans for single-family homes start at $300 and top out at $750 if there are no extras added to the package. The Basic and Deluxe plans require a $75 service call fee.

The Premium plan includes “no-deductible” coverage, which means no service call fee. The no-deductible option can be added to the Basic and Deluxe plans for $200.

BFS employs its own service technicians, so you can’t use your contractors. BFS initiates service calls within 48 hours after you file a claim, unless you have emergency coverage. If you opt to add emergency coverage to your BFS Home Warranty plan, service calls get initiated within 24 hours of the claim.

Plan details

Add-on coverage

BFS offers an array of optional coverage that can be added to any plan. Pricing for add-on coverage is annual.

There are several important things that BRS doesn’t cover. First, BFS Home Warranty doesn’t cover roof leaks and repairs. Another thing not covered is unknown preexisting conditions, at least for the first 30 days of every warranty contract.

However, coverage may be available if a home inspection was completed within 60 days prior to the start of the warranty contract. You also only get plumbing coverage in three bathrooms only. Plus, only functional components and parts are covered for most systems and appliances.

BFS Home Warranty coverage caps

BFS Home Warranty doesn’t provide any information about coverage caps.

Home warranties from BFS are priced annually, and payment is due at the time of purchase. The Basic package starts at $270 a year for a condo or townhome and pricing goes up to $950 for Premium coverage of a duplex. The Basic and Deluxe plans require a $75 service fee per service call, but the Premium plan has no service call fee.

BFS Home Warranty annual pricing

Discounts

TBFS Home Warranty doesn’t have any advertised discounts. But if you purchase either the Premium plan or add on the no-deductible option, you won’t have to pay for service calls—no matter how many calls you make during the term of your contract.

Compare with competitors

Overall, BFS offers competitive pricing on its plans and add-on coverage, especially if you’re looking for a home warranty for a single-family home. BFS beats out many competitors with lower service call fees ($75) and the option to forgo service fees altogether. Coverage for unknown preexisting conditions is another perk not all home warranty companies offer.

The biggest downside to BFS Home Warranty is that it’s only available in Arizona, Florida, Nevada, and Texas. However, that limited coverage area allows the company to operate its own service call centers, which include its own trucks and equipment. They also train their own technicians. This isn’t common among home warranty companies, and BFS touts the competence and level of service delivered by its in-house technicians.

Customers can cancel their warranty agreement with BFS Home Warranty within 10 days after purchase for a full refund of the premium paid, less the cost of any claims made. There may be an administrative fee not exceeding 5% of the gross premium paid by the customer. If you want to cancel after the first 10 days, a prorated refund will be made based on 90% of the unearned premium, less any claims you were paid.

Because BFS operates in specific states, there may be additional cancellation parameters:

• Arizona: Refunds for cancellations in Arizona will be based on 100% of the unearned pro-rata premium paid minus a $45 administrative fee.
• Nevada: If you cancel within 20 days after the contract is mailed to you or within 10 days of receiving the contract, you’ll receive a full refund of the purchase price. If you cancel after 20 or 10 days (as applicable), you’ll get a prorated refund for the remaining contract term, less a $50 cancellation fee.