BFS Home Warranty

BFS Home Warranty Reviews

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About BFS Home Warranty

Broward Factory Service (BFS) Home Warranty has been in business for over forty years and provides home warranties in four states: Arizona, Florida, Nevada and Texas. BFS operates 18 local service centers and provides its own service technicians for service calls. The company offers three package options and a variety of add-on services, including a no-deductible option that doesn’t require a fee for service calls. Home warranty packages starting prices range from $270 to $950 per year.

    Pros & Cons

    • Covers systems and appliances regardless of age, make or model
    • Covers unknown preexisting conditions
    • Offers plans with no service fee requirement
    • Covers single-family homes, condos, townhomes, mobile homes and duplexes
    • No monthly payment options
    • Only available in four states

    BFS Home Warranty coverage and plans

    Home warranties from BFS are valid for 12 months from the purchase date or receipt of the contract, as applicable. BFS has three plans: Basic, Deluxe and Premium. It also offers a number of add-on services you can add to any plan. Plans for single-family homes start at $300 and top out at $750 if there are no extras added to the package. The Basic and Deluxe plans require a $75 service call fee.

    The Premium plan includes “no-deductible” coverage, which means no service call fee. The no-deductible option can be added to the Basic and Deluxe plans for $200.

    BFS employs its own service technicians, so you can’t use your contractors. BFS initiates service calls within 48 hours after you file a claim, unless you have emergency coverage. If you opt to add emergency coverage to your BFS Home Warranty plan, service calls get initiated within 24 hours of the claim.

    Plan details

    Add-on coverage

    BFS offers an array of optional coverage that can be added to any plan. Pricing for add-on coverage is annual.

    What does BFS Home Warranty not cover?

    There are several important things that BRS doesn’t cover. First, BFS Home Warranty doesn’t cover roof leaks and repairs. Another thing not covered is unknown preexisting conditions, at least for the first 30 days of every warranty contract.

    However, coverage may be available if a home inspection was completed within 60 days prior to the start of the warranty contract. You also only get plumbing coverage in three bathrooms only. Plus, only functional components and parts are covered for most systems and appliances.

    BFS Home Warranty coverage caps

    BFS Home Warranty doesn’t provide any information about coverage caps.

    BFS Home Warranty cost

    Home warranties from BFS are priced annually, and payment is due at the time of purchase. The Basic package starts at $270 a year for a condo or townhome and pricing goes up to $950 for Premium coverage of a duplex. The Basic and Deluxe plans require a $75 service fee per service call, but the Premium plan has no service call fee.

    BFS Home Warranty annual pricing


    TBFS Home Warranty doesn’t have any advertised discounts. But if you purchase either the Premium plan or add on the no-deductible option, you won’t have to pay for service calls—no matter how many calls you make during the term of your contract.

    Compare with competitors

    Overall, BFS offers competitive pricing on its plans and add-on coverage, especially if you’re looking for a home warranty for a single-family home. BFS beats out many competitors with lower service call fees ($75) and the option to forgo service fees altogether. Coverage for unknown preexisting conditions is another perk not all home warranty companies offer.

    The biggest downside to BFS Home Warranty is that it’s only available in Arizona, Florida, Nevada, and Texas. However, that limited coverage area allows the company to operate its own service call centers, which include its own trucks and equipment. They also train their own technicians. This isn’t common among home warranty companies, and BFS touts the competence and level of service delivered by its in-house technicians.

    BFS Home Warranty's cancellation policy

    Customers can cancel their warranty agreement with BFS Home Warranty within 10 days after purchase for a full refund of the premium paid, less the cost of any claims made. There may be an administrative fee not exceeding 5% of the gross premium paid by the customer. If you want to cancel after the first 10 days, a prorated refund will be made based on 90% of the unearned premium, less any claims you were paid.

    Because BFS operates in specific states, there may be additional cancellation parameters:

    • Arizona: Refunds for cancellations in Arizona will be based on 100% of the unearned pro-rata premium paid minus a $45 administrative fee.
    • Nevada: If you cancel within 20 days after the contract is mailed to you or within 10 days of receiving the contract, you’ll receive a full refund of the purchase price. If you cancel after 20 or 10 days (as applicable), you’ll get a prorated refund for the remaining contract term, less a $50 cancellation fee.

    BFS Home Warranty FAQ

    Where is BFS Home Warranty available?

    BFS Home Warranty is available in four states: Arizona, Florida, Nevada, and Texas.

    Is BFS Home Warranty legit?

    Yes. BFS Home Warranty has been in business for over 40 years and operates local service centers in the states in which it operates.

    How do I file a claim with BFS Home Warranty?

    You can make a claim using a non-emergency online form on the BFS website. Claims submitted via the form will be reviewed Monday through Friday from 8:00 a.m. to 5:00 p.m. Eastern time.

    If you have an emergency claim or need service outside standard business hours, call 800-237-9910. Have your contract number ready for faster service.

    What does “no-deductible coverage” mean?

    No-deductible coverage from BFS Home Warranty means you don’t have to pay a service fee when you claim. You can take advantage of this option in two ways: you can purchase the Premium plan, which includes no-deductible coverage, or you can add it to any plan for $200.

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    BFS Home Warranty Company Information

    Company Name:
    BFS Home Warranty Review
    3500 N. 28th
    Terrace Hollywood
    Postal Code:
    United States

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